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Early Access E-Mail ?

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  • cybersrscybersrs Member UncommonPosts: 181

    A little help please...

    Sorry about my English, but you may help me.

    I bought my CE in the Amazon.com website, Amazon says I'm going to receive the Box in Dec 28...

    When I bought my CE, it was saying Early Access.

    Amazon sent me a Key in my e-mail address... BUT, this key is not for the Early Access, the Key for Subcription (the one allow me to play Early) is the one in the Box.

    So, any ideas how am I going to play the Early Access?

  • zakiyawowzakiyawow Member UncommonPosts: 626

    Originally posted by cybersrs

    A little help please...

    Sorry about my English, but you may help me.

    I bought my CE in the Amazon.com website, Amazon says I'm going to receive the Box in Dec 28...

    When I bought my CE, it was saying Early Access.

    Amazon sent me a Key in my e-mail address... BUT, this key is not for the Early Access, the Key for Subcription (the one allow me to play Early) is the one in the Box.

    So, any ideas how am I going to play the Early Access?

    The subscription page is up on swtor https://account.swtor.com/user/account

    Did you try to redeem that code and see which one it is ? I am not sure when you pre-order the game. I am not aware of Amazon sending out box key to anyone though. Are you certain the key is not pre-order key ?

     

  • nomssnomss Member UncommonPosts: 1,468

    Originally posted by zakiyawow

    Originally posted by cybersrs

    A little help please...

    Sorry about my English, but you may help me.

    I bought my CE in the Amazon.com website, Amazon says I'm going to receive the Box in Dec 28...

    When I bought my CE, it was saying Early Access.

    Amazon sent me a Key in my e-mail address... BUT, this key is not for the Early Access, the Key for Subcription (the one allow me to play Early) is the one in the Box.

    So, any ideas how am I going to play the Early Access?

    The subscription page is up on swtor https://account.swtor.com/user/account

    Did you try to redeem that code and see which one it is ? I am not sure when you pre-order the game. I am not aware of Amazon sending out box key to anyone though. Are you certain the key is not pre-order key ?

     

    I think there must be some kind of missundertanding somewhere, between Amazon contacting you, either they mistyped or you missunderstood.

    The way I see it, you place an order, Amazon e-mails you the pre-oder key.

    Then you get your box and the box contains the Subscription key.

  • OmnifishOmnifish Member Posts: 616

    Originally posted by Digna

    From twitter.com/rockjaw

    First: Early Game Access officially starts at 4AM PST / 6AM CST / 7AM EST / 12PM GMT / 1PM CET tomorrow. Emails will be sent around then 



    Second: emails will go out after that point in in waves. Yes, we'll tell you when the emails will get sent via Forums/Twitter. 


     




    Third: No, not *everyone* will get in tomorrow. We are strictly allowing people admittance by when they redeemed pre-order code. 




    Fourth: All server types will be live tomorrow (PvP, PvE, RP-PvE, RP-PvP). All servers available to all (no EU-US or guild restrictions). 




    Fifth: If you're in a pre-imported guild, no, that doesn't get you priority access- but your guild server will be there when you get in. 




     


    Sixth: No, don't ask when you get in. We will let in a *lot* of people tomorrow - but not everyone. If you're not in Day One, don't explode. 


     




    Seventh: The Forums will be back up for all who have redeemed a pre-order code just before 7AM EST (AKA, Early Game Access start). 

     



    Eighth: Servers you'll see up tomorrow are NOT the final list. We'll be adding more during Early Game Access. 






    Cool thanks for that. /ignore the guild thing I said then, it was only a rumour to be fair :P

    This looks like a job for....The Riviera Kid!

  • OmnifishOmnifish Member Posts: 616

    Originally posted by cybersrs

    A little help please...

    Sorry about my English, but you may help me.

    I bought my CE in the Amazon.com website, Amazon says I'm going to receive the Box in Dec 28...

    When I bought my CE, it was saying Early Access.

    Amazon sent me a Key in my e-mail address... BUT, this key is not for the Early Access, the Key for Subcription (the one allow me to play Early) is the one in the Box.

    So, any ideas how am I going to play the Early Access?

    Thats the Early Access key or Preorder key.  The 'key' for the game is in two parts.  The first part is for early access, (thats what you got in the email), the second part will be in the box and confirms you purchased and you get you 30 days before paying a sub.

     

    I would enter the key you have into the SWTOR website, (if you haven't done so already), and you should at some stage get into early access.  However because your not going to get your box till the 28th after the 20th you won't be able to play for 8 days after early access ends.  Kinda sucks.

    This looks like a job for....The Riviera Kid!

  • DignaDigna Member UncommonPosts: 1,994

    Amazon specifically said they would NOT open/access boxes to send the actual live game key. They only sent pre-order/early access keys.

  • cybersrscybersrs Member UncommonPosts: 181

    Originally posted by cybersrs

    A little help please...

    Sorry about my English, but you may help me.

    I bought my CE in the Amazon.com website, Amazon says I'm going to receive the Box in Dec 28...

    When I bought my CE, it was saying Early Access.

    Amazon sent me a Key in my e-mail address... BUT, this key is not for the Early Access, the Key for Subcription (the one allow me to play Early) is the one in the Box.

    So, any ideas how am I going to play the Early Access?

    Chat log from Amazon

    You are now connected to Rajat from Amazon.com.

    Me:Hello!

    Rajat, hello!

    Rajat:Hello, my name is Rajat. I'll be happy to help you today.

    Me:I bought the item Star Wars: The Old Republic Collector's Bundle

    Order Placed: July 25, 2011

    it says Early Access, to star playing the game today until Dec 20, the release date

    but to do it, I need the KEY in the BOX, the one amazon is going to send me Dec 28

    Rajat:Alright then how can I help you in this?

    Me:I need the Key in the BOX... or please explain me how to Early Access the game, because when I bought it, it was saying Early Access.

    Rajat:Alright, Early access code will be send to you in next 2-3 business days via e-mail.

    Me:Rajat, can you help me receive this code today? I really want to play this game today, please? :-)

    Rajat:I am really sorry but at the moment we have not charged your card yet that is why we are unable to send you key.

    Me:Why did not you charged my card yet?

    Rajat:Charging your card is not in my hand sergio, It will take 1-2 business days to charge your card.

    Me:Can I talk to the right person to fix it now?

    Rajat:Please allow me a moment let me transfer this chat to our supervisor.

    Me:Thank you Rajat!

    A Customer Service Associate will be with you in a moment.

    I still waiting...........................

    So, why did not they charge my card since July 25?

  • papashroompapashroom Member Posts: 6

    I find it funny that people who entered their code late are getting upset because they arent getting into early access day 1. 

  • papashroompapashroom Member Posts: 6

    I ordered from Amazon and they sent me my pre-order code via email the second I pre-ordered the game.

  • Stuka1000Stuka1000 Member UncommonPosts: 955

    Originally posted by cybersrs

    Originally posted by cybersrs

    A little help please...

    Sorry about my English, but you may help me.

    I bought my CE in the Amazon.com website, Amazon says I'm going to receive the Box in Dec 28...

    When I bought my CE, it was saying Early Access.

    Amazon sent me a Key in my e-mail address... BUT, this key is not for the Early Access, the Key for Subcription (the one allow me to play Early) is the one in the Box.

    So, any ideas how am I going to play the Early Access?

    Chat log from Amazon

    You are now connected to Rajat from Amazon.com.

    Me:Hello!

    Rajat, hello!

    Rajat:Hello, my name is Rajat. I'll be happy to help you today.

    Me:I bought the item Star Wars: The Old Republic Collector's Bundle

    Order Placed: July 25, 2011

    it says Early Access, to star playing the game today until Dec 20, the release date

    but to do it, I need the KEY in the BOX, the one amazon is going to send me Dec 28

    Rajat:Alright then how can I help you in this?

    Me:I need the Key in the BOX... or please explain me how to Early Access the game, because when I bought it, it was saying Early Access.

    Rajat:Alright, Early access code will be send to you in next 2-3 business days via e-mail.

    Me:Rajat, can you help me receive this code today? I really want to play this game today, please? :-)

    Rajat:I am really sorry but at the moment we have not charged your card yet that is why we are unable to send you key.

    Me:Why did not you charged my card yet?

    Rajat:Charging your card is not in my hand sergio, It will take 1-2 business days to charge your card.

    Me:Can I talk to the right person to fix it now?

    Rajat:Please allow me a moment let me transfer this chat to our supervisor.

    Me:Thank you Rajat!

    A Customer Service Associate will be with you in a moment.

    I still waiting...........................

    So, why did not they charge my card since July 25?

    It's normal for online retailers to only charge your card when the game is despatched; they should however have sent you the early access code earlier.

  • cybersrscybersrs Member UncommonPosts: 181

    Originally posted by papashroom

    I ordered from Amazon and they sent me my pre-order code via email the second I pre-ordered the game.

    I know that, but it's not the same code to active the subscription, right?

    I did it too in July...

    You redeemed your Pre-Order Code and now are registered for the following items:


  • cybersrscybersrs Member UncommonPosts: 181

    Originally posted by eric1000

    Originally posted by cybersrs


    Originally posted by cybersrs

    A little help please...

    Sorry about my English, but you may help me.

    I bought my CE in the Amazon.com website, Amazon says I'm going to receive the Box in Dec 28...

    When I bought my CE, it was saying Early Access.

    Amazon sent me a Key in my e-mail address... BUT, this key is not for the Early Access, the Key for Subcription (the one allow me to play Early) is the one in the Box.

    So, any ideas how am I going to play the Early Access?

    Chat log from Amazon

    You are now connected to Rajat from Amazon.com.

    Me:Hello!

    Rajat, hello!

    Rajat:Hello, my name is Rajat. I'll be happy to help you today.

    Me:I bought the item Star Wars: The Old Republic Collector's Bundle

    Order Placed: July 25, 2011

    it says Early Access, to star playing the game today until Dec 20, the release date

    but to do it, I need the KEY in the BOX, the one amazon is going to send me Dec 28

    Rajat:Alright then how can I help you in this?

    Me:I need the Key in the BOX... or please explain me how to Early Access the game, because when I bought it, it was saying Early Access.

    Rajat:Alright, Early access code will be send to you in next 2-3 business days via e-mail.

    Me:Rajat, can you help me receive this code today? I really want to play this game today, please? :-)

    Rajat:I am really sorry but at the moment we have not charged your card yet that is why we are unable to send you key.

    Me:Why did not you charged my card yet?

    Rajat:Charging your card is not in my hand sergio, It will take 1-2 business days to charge your card.

    Me:Can I talk to the right person to fix it now?

    Rajat:Please allow me a moment let me transfer this chat to our supervisor.

    Me:Thank you Rajat!

    A Customer Service Associate will be with you in a moment.

    I still waiting...........................

    So, why did not they charge my card since July 25?

    It's normal for online retailers to only charge your card when the game is despatched; they should however have sent you the early access code earlier.

    They did sent the code... but it's not the subscription one.

    You redeemed your Pre-Order Code and now are registered for the following items:


  • papashroompapashroom Member Posts: 6

    Originally posted by cybersrs

    Originally posted by papashroom

    I ordered from Amazon and they sent me my pre-order code via email the second I pre-ordered the game.

    I know that, but it's not the same code to active the subscription, right?

    I did it too in July...

    You redeemed your Pre-Order Code and now are registered for the following items:


    Nope its not the same.  If you ordered a digital copy of the game you'll get another email on the 20th with your subscription code. If you ordered a hard copy then it'll be in the box when you get it. Warhammer had an early access of sorts and allowed you to play up to two-three days after launch giving you time to get your code inputed.

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