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EnMasse blocks entire regions because we are all cybercriminals ?
Hi,
I just pre-ordered this game, and was hoping to get into next closed beta event, but then was left scratching my head as of why their website just don't want to accept my preorder code (I can't do / change anything with my EnMasse account too).
Only to be told by their support, the reason is because my regions is IP blocked.
All of Asia, Africa and Middle East.
Oh well...this is NA release after all, maybe they want to give best experiences at launch, or they not ready to handle traffic from these regions yet. Fine. Until I read the links given in my ticket.
http://tera-support.enmasse.com/app/answers/detail/a_id/153
Apparently, if we are in these regions, automatically we are the hackers, the gold farmers, the account thieves. Nice.
Obviously they don't want my money. Scratch off one future customer then.
To all others who are following this game, and from the regions above. Don't even bother.
And.....I hope the game got hacked and botted to death after launch XD
P/S : Yes, I am bitter 
Comments
More than one company seems to have the attitude that only people in the US counts, and possibly if they feel nice, Canadians.
I agree, IP blocking is just wrong, as long as you pay and follow the NDA you should be allowed to play just like everyone else.
Some reasons they do IP blocking is that they may have plans to release the game on those regions. Like me, I wanted to play a game Pristontales 2 in EU but I can't 'cause US is IP blocked on that game but I later found out that some company is releasing the game here. So, its basically hit or miss on IP Blocking sometimes.
The supreme art of war is to subdue the enemy without fighting." - Sun Tzu, Art of War
Whether people feel that it's wrong or not, companies and some coutries do have a right to refuse service. I don't agree with it because I think the iNet should be free to access but there you have it.
hopefully eme will.change their mind soon and at least allocate a server for English speaking players here in Asia. Not all of us speaks Koreans, Japan or Chinese.
after following thus game for close to 2 years, it does leave a bitter taste in my mouth, however I do hope their able to do well and have a healthy sub base. At least this game try to do something different.
RIP Orc Choppa
They could have just said they block the regions because of legal reasons, or licensing.
Instead, they use hacking and gold farming as excuses.
I am just hoping GW2 or TSW won't do the same mistake.....
Yes, companies have their right to do whatever they want to do with their products. But they are also eliminating player base here. This is the first time I can't play a mmo I want XD. Also if the gold farmers deem that Tera is a good market to go in, nothing can stop them.and this begs the question, wats the purpose of.the chronoscoll now?
RIP Orc Choppa
australia and NZ are able to play on the N/A servers... so no problem on my end... and my country was founded by convicts and criminals.. true story :P
liscensing and publication agreements can be a total pain in the arse. So many korean games I wanna play right now and can't. I use to buy accounts from korean residents, but they got too damn greedy the last year or two.
I believe gw2 have no issues, since gw and aion is being release here without problem.RIP Orc Choppa
just use a proxy IP address
{mod edit}
In order to maintain a stable community in the video game they have decided to do this, and I support it. The last thing I want is another Aion or Lineage 2.
Also if you really want to play you could always proxy.
Wow, their statement is just horrible... Sounds a bit racist, don't you think? Can't believe they just blocked all Russia, Asia and Middle East onlhy becaus we are hackers by definition (Israeli citizen here).
I had the same problem with SWTOR, since Bioware decided to block my country from the Origin store and blocked any other way of preordering the game while at it. I was forced to preorder the game digitally through my friend from Netherlands. Little did I know, it was 80$ well thrown away, because I didn't like the game
Moral of the story, OP: Don't bother with their game, if that's the way they roll, the chances are, you aren't going to like it anyway (at least not in the long way).
"Only in quiet waters do things mirror themselves undistorted.
Only in a quiet mind is adequate perception of the world."
Hans Margolius
Wow.... /facepalm
This is how korean game company operates. Vindictus, mabinogi, ragnarok and all nexon games to name some. Like others have said its for distribution rights.
What they failed to realise is that Asia is just too big. The best thing we could have is a Chinese version, but even then not all of us asians are chinese. I'm from SEA, and i dont know jack about chinese language.
Edit: Even after all these years I failed to see an "Asian" version of mabinogi or vindictus. Go figure.
OMG Israeli!!! You are the damn hackers that made that friggin Akamai netsession interface spyware that haunts my exsistance and decimates my bandwidth!!!
...........
Although on the other side of the coin you did make the Micro Galil, and my mostest favorists gorgeous sniper rifle of all time the Galat'z.
Hmmm damn hard choice...
Very often these companies have a publishing deal with a company in those regions so they IP block users from those countries so that their publishing partners get the users.
Is it messed up? Absolutely but if say TERA devs are working on a deal with a Russian publisher, allowing Russian players to log into the US servers will counter productive to their deal with the Russian publisher.
Other than that, you can probably get around the IP block with a proxy server.
if eme wants, they can just block china IP, since they play on Chinese servers anyway, and do what other companies do, be vigilance and ban gold sellers!
for aion is the failure of the dev to properly patrol their game, which ncsoft kinda have this issue.
RIP Orc Choppa
You don't get it, w/ a game that involves any sort of twitch element ping is a factor. I have ZERO interest playing w/ people from areas that have over 150 ping and those who understand latency generally agree. I don't play games that are hosted in south korea for example because I don't want to be the guy screwing up others experience because I just have to play in a region that I'm not part of. Sorry but the reality is I prefer when companies restrict the player base(especially in fps's and hybrids) to America, Canada and Great Britain, outside of those countries you end up with crappy latency language barries and in the case of some countries far to much hacking and thats just the way it is.
RIP Orc Choppa
i am from south africa but i can play
no proxy
guess they decided not to block entire africa
but ye, i was very frustrated when i heard they gonna block entire africa ip cos i pre-ordered.
but i guess it turned out we are the lucky one.
sorry buddy
p.s this game is good. very good.
you guys are all acting like this is the first game to do this, roffl.
They have Korean servers Why play with less Ping.. more lag when you can play closer to home and not experince this?
I think IP blocking is a good thing.. I really dont want to play with people not from my region... and as they say If you block 100 legit players and 10 farmers its worth the sacrifice.. you got your own servers go play there...
I would like if they block east europeans also.. Leage of legends became much better when we got ridd of them and split europe up into West and East. The quality was just much better, dident like to play with people who couldent comunicate in English..
I personaly dont like the Russians/east euros In EvE either... would be nice to get ridd of them there also...
ye sure u do love ip block.
but u forget ppl like us, who live beyond eu/usa/aus/asia, dont even get a server, and have to share ur server with u, think we like to play with u?
how would u feel if server set up in south africa, and u have connect to us and play with high ping? damn man, we have to play with u with crazy ping and we not even complainning.
If you don't know yet, let me tell you. K-Tera is only meant for Korean, and you need Korean ID card to register. And Korea is not the only country in Asia.
Plus not all Asians can speak and read Korean / Japanese.
And from what I know, in MMO, whatever my ping is, it doesn't affect yours right ? Don't like people who lag, don't play with them
To block them from game just because of your preferences is just..I am out of words
Say it loud and proud my fellow aussie!! hehe but the only problem I've had with Ip block is Vindictus... and i thought we could get in with the EU release not to be
i really wanna try that game 2