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BSOD Flahses then system restarts randomly.

ZolgarZolgar Member Posts: 533

Twice today (while watching netflix if that makes any difference) my computer has flashed the BSOD and then restarted in a matter of 2-3 seconds (it also made on odd noise the first time, sort of like an eeerrrrr sound if that makes any sense). When it boots back up it skips the ASUS mobo screen I normally get and sits at a flashing white line. I turn it off. wait a minute or two, then turn it back on and it boots right up no problem.

 

My first thought was maybe my CPU/GPU were overheated but I'm using Netflix right now and my CPU is sitting around 38c and my GPU is around 28c. I also cleaned what little dust there was out of my case  just on the chance that that might be the issue. 

 

My other thought was that my SSD was crapping out on me, but I have no idea how to find out if a drive is failing.

 

Any help would be appreciated. Thanks.

 

System Specs:

ASUS M4A78T-E Mobo

Corsair Enthusiast Series TX650 PSU

AMD Phenom II 955 BE @ 3.2GHz w/ stock heatsink

EVGA GTX 460 1GB SC

2x2GB DDR3 Ripjaws

64GB Crucial SSD

500GB WD Caviar Black HDD

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Comments

  • moosecatlolmoosecatlol Member RarePosts: 1,531

    Is it freezing before the BSOD?

  • ZolgarZolgar Member Posts: 533

    Originally posted by moosecatlol

    Is it freezing before the BSOD?

    The first time it happened it made a weird noise, but not the second time. Not sure if it's freezing. Like I said it goes to black then flashes the BSOD then restarts all very quickly.

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  • QuizzicalQuizzical Member LegendaryPosts: 25,499

    If your SSD is a Crucial M4, then there is a known firmware bug where the SSD starts causing blue screens after a little over 5000 hours of use.  That's fixable with a firmware update.  Unfortunately, Crucial wasn't able to find the bug until some of the SSDs had been out there for 5000+ hours of use in order to trigger the bug.

  • moosecatlolmoosecatlol Member RarePosts: 1,531

    Originally posted by Zolgar

    Originally posted by moosecatlol

    Is it freezing before the BSOD?

    The first time it happened it made a weird noise, but not the second time. Not sure if it's freezing. Like I said it goes to black then flashes the BSOD then restarts all very quickly.

    Rightclick a simple youtube video or any video that isn't HTML5, go to settings, disable "Hardware Acceleration"

    Sounds slightly similar to that issue, but not entirely certain.

  • ZolgarZolgar Member Posts: 533

    Originally posted by Quizzical

    If your SSD is a Crucial M4, then there is a known firmware bug where the SSD starts causing blue screens after a little over 5000 hours of use.  That's fixable with a firmware update.  Unfortunately, Crucial wasn't able to find the bug until some of the SSDs had been out there for 5000+ hours of use in order to trigger the bug.

    It is indeed a Crucial M4. I've had it for almost a year now so yeah it probably has about 5k hours of use easily. Can I get the firmware update off of their website?

    0118 999 881 999 119 725... 3

  • ToxiaToxia Member UncommonPosts: 1,308

    I had a very similar problem with my stock HP computer, when watching movies or Rendering a 3d game like secondlife, it would freeze briefly, then BSOD, sometimes going to black before, sometimes not. After sending it off to get repaired, they determined that my GPU had gone bad. But it was an Nvidia card, if that makes a difference. They replaced the GPU, and it was fine after that. Just throwing that out there.

    The Deep Web is sca-ry.

  • QuizzicalQuizzical Member LegendaryPosts: 25,499

    Originally posted by Zolgar

    Originally posted by Quizzical

    If your SSD is a Crucial M4, then there is a known firmware bug where the SSD starts causing blue screens after a little over 5000 hours of use.  That's fixable with a firmware update.  Unfortunately, Crucial wasn't able to find the bug until some of the SSDs had been out there for 5000+ hours of use in order to trigger the bug.

    It is indeed a Crucial M4. I've had it for almost a year now so yeah it probably has about 5k hours of use easily. Can I get the firmware update off of their website?

    Yeah, you can get the firmware off their site.  Here's a direct link:

    http://edge.crucial.com/firmware/m4/0309/Crucialm4_0309.zip

    Or you could just go here and pick it out yourself, in case you don't trust links from strange people on the Internet:

    http://www.crucial.com/support/firmware.aspx

    -----

    Firmware update notes:

    Release Date: 01/13/2012

    Change Log:

    Changes made in version 0009 (m4 can be updated to revision 0309 directly from either revision 0001, 0002, or 0009)

    Correct a condition where an incorrect response to a SMART counter will cause the m4 drive to become unresponsive after 5184 hours of Power-on time. The drive will recover after a power cycle, however, this failure will repeat once per hour after reaching this point. The condition will allow the end user to successfully update firmware, and poses no risk to user or system data stored on the drive.

    This firmware update is STRONGLY RECOMMENDED for drives in the field. Although the failure mode due to the SMART Power On Hours counter poses no risk to saved user data, the failure mode can become repetitive, and pose a nuisance to the end user. If the end user has not yet observed this failure mode, this update is required to prevent it from happening.



    If you are using a SAS Expander please do not download this Firmware. As soon as we have a Firmware Update that will work in these applications we will release it.

    -----

    Also, another warning from Crucial:

    WARNING: The firmware update process is done entirely at your own risk. Before initiating the update process be sure to backup or make copies of all important files. If the firmware process is interrupted your solid-state drive may not function properly.



    Downgrading firmware has been suggested by some as a possible fix for various issues. However, doing so will cause the drive to be unusable, and also voids your Crucial SSD product warranty. Please do not attempt to downgrade (a.k.a. down rev) the firmware from version 0006 to version 0002. If you have questions or need assistance, please contact our Technical Support department.

  • ZolgarZolgar Member Posts: 533

    Originally posted by Quizzical

    Originally posted by Zolgar


    Originally posted by Quizzical

    If your SSD is a Crucial M4, then there is a known firmware bug where the SSD starts causing blue screens after a little over 5000 hours of use.  That's fixable with a firmware update.  Unfortunately, Crucial wasn't able to find the bug until some of the SSDs had been out there for 5000+ hours of use in order to trigger the bug.

    It is indeed a Crucial M4. I've had it for almost a year now so yeah it probably has about 5k hours of use easily. Can I get the firmware update off of their website?

    Yeah, you can get the firmware off their site.  Here's a direct link:

    http://edge.crucial.com/firmware/m4/0309/Crucialm4_0309.zip

    Or you could just go here and pick it out yourself, in case you don't trust links from strange people on the Internet:

    Thanks for the link. I was looking at the list but I had no idea if it was 7mm or 9.5(the box doesn't seem to say). 

     

    I extracted and it gave me a disc image. Do I just burn it to a disc then boot from it?

    0118 999 881 999 119 725... 3

  • QuizzicalQuizzical Member LegendaryPosts: 25,499

    Originally posted by Zolgar

    Originally posted by Quizzical


    Originally posted by Zolgar


    Originally posted by Quizzical

    If your SSD is a Crucial M4, then there is a known firmware bug where the SSD starts causing blue screens after a little over 5000 hours of use.  That's fixable with a firmware update.  Unfortunately, Crucial wasn't able to find the bug until some of the SSDs had been out there for 5000+ hours of use in order to trigger the bug.

    It is indeed a Crucial M4. I've had it for almost a year now so yeah it probably has about 5k hours of use easily. Can I get the firmware update off of their website?

    Yeah, you can get the firmware off their site.  Here's a direct link:

    http://edge.crucial.com/firmware/m4/0309/Crucialm4_0309.zip

    Or you could just go here and pick it out yourself, in case you don't trust links from strange people on the Internet:

    Thanks for the link. I was looking at the list but I had no idea if it was 7mm or 9.5(the box doesn't seem to say). 

     

    I extracted and it gave me a disc image. Do I just burn it to a disc then boot from it?

    It's the same firmware regardless of the form factor it came in.  I checked both links.

    Yeah, you probably just burn it to a CD, and the boot to the CD.  That's how it worked when I updated firmware on my SSD (OCZ Agility).  You might want to dig around on Crucial's web site some for more information if you're nervous.

  • DameonkDameonk Member UncommonPosts: 1,914

    Originally posted by Zolgar

    Originally posted by Quizzical


    Originally posted by Zolgar


    Originally posted by Quizzical

    If your SSD is a Crucial M4, then there is a known firmware bug where the SSD starts causing blue screens after a little over 5000 hours of use.  That's fixable with a firmware update.  Unfortunately, Crucial wasn't able to find the bug until some of the SSDs had been out there for 5000+ hours of use in order to trigger the bug.

    It is indeed a Crucial M4. I've had it for almost a year now so yeah it probably has about 5k hours of use easily. Can I get the firmware update off of their website?

    Yeah, you can get the firmware off their site.  Here's a direct link:

    http://edge.crucial.com/firmware/m4/0309/Crucialm4_0309.zip

    Or you could just go here and pick it out yourself, in case you don't trust links from strange people on the Internet:

    Thanks for the link. I was looking at the list but I had no idea if it was 7mm or 9.5(the box doesn't seem to say). 

     

    I extracted and it gave me a disc image. Do I just burn it to a disc then boot from it?

    Firmware upgrade instructions: http://edge.crucial.com/firmware/m4/0309/ProductFlyer-letter_m4-firmware0309_01-12.pdf

    I wouldn't recommend skipping any steps, unless of course you want a fancy paperweight instead of a hard drive.

    "There is as yet insufficient data for a meaningful answer."

  • pirateshakepirateshake Member Posts: 43

    honestly i dont think it would hold paper down if a small breeze came through : D

  • PhryPhry Member LegendaryPosts: 11,004

    may or may not be relevant, but have had similar things happen when one of my ram modules went bad, so it might also be worth testing the ram to make sure its okay, there are a few freebie test programs you can use, but, my own favourite is the prime95 one from mersenne, its really for generating prime numbers, but it also has the useful feature of being a system confidence test. i've used it in the past and it has successfully identified dodgy ram in my system, which, is pretty cheap to replace - compared to other bits image

  • RidelynnRidelynn Member EpicPosts: 7,383


    Originally posted by Phry
    may or may not be relevant, but have had similar things happen when one of my ram modules went bad, so it might also be worth testing the ram to make sure its okay, there are a few freebie test programs you can use, but, my own favourite is the prime95 one from mersenne, its really for generating prime numbers, but it also has the useful feature of being a system confidence test. i've used it in the past and it has successfully identified dodgy ram in my system, which, is pretty cheap to replace - compared to other bits

    Good idea, even after you get the SSD flashed.

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