sounds like you have a corrupted .dat file. that file contains all the game data.
if i were you, i'd delete that whole folder and start over again from the beginning. also delete anything related to GW2 you previously downloaded.
here's a step by step "foolproof" rundown for win 7...
1) download launcher (GW2.exe) its about a 20mb file and run it.
2) it will start downloading the game (GW2.DAT) about 12.7gb
3) dont hit "play" when done and uncheck small box that allows it
4) click start, double click "computer" right click then "new"...folder. name it "Guild Wars 2 Beta"
5)go to where your downloads go and find these 3 files
gw2, gw2.dat, and gw2.tmp
6) cut and paste those 3 files to the new folder you created
7) right click on your new folder and uncheck "read only." a box will come up asking if you want the same for the subfolders within...yes...also make sure you're running it as administrator. right click on the folder and find where you can click on "full control" will take care of it.
8) now that all that is done. and not before, run GW2.EXE within your new folder.
9) you should now be taken to your login in screen
whoa. i could be wrong but i thought everyone got theirs by late yesterday evening. did you pre purchase as opposed to pre order? was kinda misleading. pre order is a no go
@wright I preorder from the official sight and registered my account successfully. I've actually already downloaded the beta client from the web and when I try to log in it says I'm good to go when beta weekend starts. But I still haven't received an email.
FYI...I downloaded and launched GW2 lastnight night however after closing the log on screen I had no files on my computer to relaunch the game (.exe, .tmp and .dat) where not on the computer. I had to redownload everything and now the files are there and I have the .exe available to launch the application. This is very strange and there was no errors during the download, just the files didn't exist, which makes no sense since it launched.
I too am having problems with this. I recieved an E-mail from the Guild Wars 2 Team, stating that I could participate in the Beta play this weekend and naturally I was over-joyed. So I followed all the instructions and downloaded the GW2.exe.
However when I try to load it up so that it can install the data and all of the updates required, it just crashes. I have downloaded it multiple times, made sure it is a seperate folder, the folder and all of its contents are not Read-only, I have the space required and meet the minimum requirements. My friend also recieved the E-mail and he has had no problems with it and it is downloading for him.
Does anyone have any idea what I can do? In my folder currently I have the following files :
Gw2.exe
Gw2.tmp
Local (DAT)
ArenaNet (Text Document)
Crash.dmp
Right click and check PROPERTIES on each of the files. UNCHECK read only. Save and close. Make sure all the files have read only unchecked and also the file you have the files IN must have that unchecked.
Double click on GW2.exe from inside the folder (which ideally should be on your desktop, NOT in Program Files).
@wright I preorder from the official sight and registered my account successfully. I've actually already downloaded the beta client from the web and when I try to log in it says I'm good to go when beta weekend starts. But I still haven't received an email.
Yes I pre-purchased and registered the account and have the emails confirming both steps but never got the beta email. Not a problem though since I downloaded the client from a link in their twitter. Not sure if that link is still there though. When I went back to check on it I could not find it.
Yeah but I still find it disturbing that I haven't received an email. Had I not checked this site yesterday I wouldn't have known about to download on the web. And without an email would be screwed. I worry about next time.
Yeah but I still find it disturbing that I haven't received an email. Had I not checked this site yesterday I wouldn't have known about to download on the web. And without an email would be screwed. I worry about next time.
It might be in the spam folder. Check if your email browser or client hasn't mistaken it for spam.
whoa. i could be wrong but i thought everyone got theirs by late yesterday evening. did you pre purchase as opposed to pre order? was kinda misleading. pre order is a no go
It must depend on who you bought your pre-order through. I have my code, downloaded the client yesterday, and I pre-ordered through GameStop.
Hello my dear friends im just here to ask if its normal after you download the GW2 game when you enter it sees if you have the content and then starts at 80 % then in a matter of 1 minute tops it goes to the game .
when you pre purchased, you should of gotten an email with details on registering your game. once doing do, this site will have it
I didn't pre-purchase, I've already payed for my 2 Collectors editions... I paid CASH @ GameStop store... How would they have gotten my email..?
if you already payed for 2 collector editions, how can you not have pre purchased? i know squat about gamestop or wherever....all i know is its Anets game and they are the ones you need to register with in order to play. how you do that is your deal
when you pre purchased, you should of gotten an email with details on registering your game. once doing do, this site will have it
I didn't pre-purchase, I've already payed for my 2 Collectors editions... I paid CASH @ GameStop store... How would they have gotten my email..?
If you paid for your copies at Gamestop, and it was after the start of the pre-purchase period, then you HAVE pre-purchased. Gamestop should be providing you with two codes (one for each copy) that you will need to usae to register on the GW2 website. I'd definately recommend checking with Gamestop if this is the case.
when you pre purchased, you should of gotten an email with details on registering your game. once doing do, this site will have it
I didn't pre-purchase, I've already payed for my 2 Collectors editions... I paid CASH @ GameStop store... How would they have gotten my email..?
if you already payed for 2 collector editions, how can you not have pre purchased? i know squat about gamestop or wherever....all i know is its Anets game and they are the ones you need to register with in order to play. how you do that is your deal
I only pre-ordered through gameStop, not "pre-purchased". Your prior post was telling people to "pre-purchase", that pre-order was a "no go". We're just correcting that erroneous information, not trying to attack you.
when you pre purchased, you should of gotten an email with details on registering your game. once doing do, this site will have it
I didn't pre-purchase, I've already payed for my 2 Collectors editions... I paid CASH @ GameStop store... How would they have gotten my email..?
if you already payed for 2 collector editions, how can you not have pre purchased? i know squat about gamestop or wherever....all i know is its Anets game and they are the ones you need to register with in order to play. how you do that is your deal
I only pre-ordered through gameStop, not "pre-purchased". Your prior post was telling people to "pre-purchase", that pre-order was a "no go". We're just correcting that erroneous information, not trying to attack you.
I'm afraid it's YOUR information that is incorrect. You do not get a guaranteed spot in the BWE through pre-ordering the game, only pre-purchasing. Paying in full with cash IS pre-purchasing. Go register on the gw2 site. They'll take your email, but Gamestop should have provided you with 2 beta codes, basically, iirc, one for each game purchased. Anyway....pre-ordering is a no-go just like the fella said.
Yeah but I still find it disturbing that I haven't received an email. Had I not checked this site yesterday I wouldn't have known about to download on the web. And without an email would be screwed. I worry about next time.
It might be in the spam folder. Check if your email browser or client hasn't mistaken it for spam.
That's a negative. Nothing in the spam folder. I just haven't received an email. It's worrisome that somehow I was left out. Never had this issue before with any other game. I wrote their support about the problem. Hoping it get's resolved.
Comments
sounds like you have a corrupted .dat file. that file contains all the game data.
if i were you, i'd delete that whole folder and start over again from the beginning. also delete anything related to GW2 you previously downloaded.
here's a step by step "foolproof" rundown for win 7...
1) download launcher (GW2.exe) its about a 20mb file and run it.
2) it will start downloading the game (GW2.DAT) about 12.7gb
3) dont hit "play" when done and uncheck small box that allows it
4) click start, double click "computer" right click then "new"...folder. name it "Guild Wars 2 Beta"
5)go to where your downloads go and find these 3 files
gw2, gw2.dat, and gw2.tmp
6) cut and paste those 3 files to the new folder you created
7) right click on your new folder and uncheck "read only." a box will come up asking if you want the same for the subfolders within...yes...also make sure you're running it as administrator. right click on the folder and find where you can click on "full control" will take care of it.
8) now that all that is done. and not before, run GW2.EXE within your new folder.
9) you should now be taken to your login in screen
10) congrats, you're golden!
Has anyone else still not received an email?
whoa. i could be wrong but i thought everyone got theirs by late yesterday evening. did you pre purchase as opposed to pre order? was kinda misleading. pre order is a no go
WHERE... do you doownload it from...?
"No they are not charity. That is where the whales come in. (I play for free. Whales pays.) Devs get a business. That is how it works."
-Nariusseldon
FYI...I downloaded and launched GW2 lastnight night however after closing the log on screen I had no files on my computer to relaunch the game (.exe, .tmp and .dat) where not on the computer. I had to redownload everything and now the files are there and I have the .exe available to launch the application. This is very strange and there was no errors during the download, just the files didn't exist, which makes no sense since it launched.
https://account.guildwars2.com/login
when you pre purchased, you should of gotten an email with details on registering your game. once doing do, this site will have it
Right click and check PROPERTIES on each of the files. UNCHECK read only. Save and close. Make sure all the files have read only unchecked and also the file you have the files IN must have that unchecked.
Double click on GW2.exe from inside the folder (which ideally should be on your desktop, NOT in Program Files).
President of The Marvelously Meowhead Fan Club
no worries then, you're good to go
Yes I pre-purchased and registered the account and have the emails confirming both steps but never got the beta email. Not a problem though since I downloaded the client from a link in their twitter. Not sure if that link is still there though. When I went back to check on it I could not find it.
http://cloudfront.guildwars2.com/client/Gw2.exe
regards
frisp
I didn't pre-purchase, I've already payed for my 2 Collectors editions... I paid CASH @ GameStop store... How would they have gotten my email..?
"No they are not charity. That is where the whales come in. (I play for free. Whales pays.) Devs get a business. That is how it works."
-Nariusseldon
Is that^ official.... no cert with it
"No they are not charity. That is where the whales come in. (I play for free. Whales pays.) Devs get a business. That is how it works."
-Nariusseldon
Yes it's the real deal.
regards
frisp
It might be in the spam folder. Check if your email browser or client hasn't mistaken it for spam.
It must depend on who you bought your pre-order through. I have my code, downloaded the client yesterday, and I pre-ordered through GameStop.
Hello my dear friends im just here to ask if its normal after you download the GW2 game when you enter it sees if you have the content and then starts at 80 % then in a matter of 1 minute tops it goes to the game .
if you already payed for 2 collector editions, how can you not have pre purchased? i know squat about gamestop or wherever....all i know is its Anets game and they are the ones you need to register with in order to play. how you do that is your deal
If you paid for your copies at Gamestop, and it was after the start of the pre-purchase period, then you HAVE pre-purchased. Gamestop should be providing you with two codes (one for each copy) that you will need to usae to register on the GW2 website. I'd definately recommend checking with Gamestop if this is the case.
I only pre-ordered through gameStop, not "pre-purchased". Your prior post was telling people to "pre-purchase", that pre-order was a "no go". We're just correcting that erroneous information, not trying to attack you.
My reciept has the codes... didn't know where to download from, though...!
"No they are not charity. That is where the whales come in. (I play for free. Whales pays.) Devs get a business. That is how it works."
-Nariusseldon
I'm afraid it's YOUR information that is incorrect. You do not get a guaranteed spot in the BWE through pre-ordering the game, only pre-purchasing. Paying in full with cash IS pre-purchasing. Go register on the gw2 site. They'll take your email, but Gamestop should have provided you with 2 beta codes, basically, iirc, one for each game purchased. Anyway....pre-ordering is a no-go just like the fella said.
President of The Marvelously Meowhead Fan Club
That's a negative. Nothing in the spam folder. I just haven't received an email. It's worrisome that somehow I was left out. Never had this issue before with any other game. I wrote their support about the problem. Hoping it get's resolved.
yes, its the real deal as far as a client download, but, no, its not official