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WoW account problem

I have a serious problem with my account.After 4 days of playing i could connect to my account management on the web but i could play my character.After one day i couldn't connect to the game either.I didn't change password myself.Any suggestions on what to do or what has happened?

Comments

  • RiotgirlRiotgirl Member UncommonPosts: 520

    Contact Blizzard in the first instance. First, check out their official website to see if there is a FAQ that provides a list of common (and uncommon) issues. This would be your first port of call. Second, contact Blizzard by email and explain the situation.

    I do not play WoW so do not know the correct procedure but I'm guessing from my EQ & EVE Online playing days that any account management problem will need your original CD-KEY. I hope that you haven't forgotten it or mislaid it. If worst comes to worst, and your account has been compromised (99 times out of 100, hacked accounts in EQ were because the owner had informed someone of their password, despite swearing that they didn't. In the end, they would sheepishly admit that they had lent their password to a friend) then you will need to the original CD-KEY to amend the account details.

    Also, try the official forums as I'd bet this issue has already occurred to someone else.

    Regards,
    Riotgirl

    "If you think I'm plucky and scrappy and all I need is love, you're in way over your head. I don't have a heart of gold or get nice. There are a lot nicer people coming up. We call them losers."

  • P1l3dr1verP1l3dr1ver Member Posts: 3

    Thnx For the tips.As for the forum u must login first which i can't.I've send three e-,mails to blizzard informing fop the situation.I hope they will reply.

  • drewddrewd Member Posts: 238

    contacting blizzard wouldnt be a bad idea.

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