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Reinstating a GW2 Account

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Comments

  • DeivosDeivos Member EpicPosts: 3,692

    I don't think this was a complaint worth posting, you aren't likely to get sympathy on the matter.

     

    You did what you did, the moderation and apparently EULA disagreed with what you did, and your further actions only closed your end of the situation.

     

    Not really anything else to be said or done on the matter.

    "The knowledge of the theory of logic has no tendency whatever to make men good reasoners." - Thomas B. Macaulay

    "The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge." - Daniel J. Boorstin

  • KingJigglyKingJiggly Member Posts: 777
    Call support. See if they can. 
  • AerowynAerowyn Member Posts: 7,928
    Originally posted by jdnewell
    Originally posted by DrDwarf

    I asked for and got a refund on my GW2 account.

    Now when I try to log into the game I get a 122 error code = account disabled..  

    Can I apply a new CD code and reinstate my account / characters ?

    Anyone else had experience with the GW2 refund process ?

     

     

    Is this for real?

    Did you totally misunderstand the Refund process? Did you expect to get a refund and then be able to log into your account?

    Really!?

    I have not read a post this stupid in a long long time. I really hope this was a troll post.

    maybe I'm reading this differn't than you guys but seems to me the OP is wondering if he purchased another code would he be able to re-activate his account not that he expected to just be able to play after getting a refund. Although I have no clue how the refund process works in that regard as I never looked into it. If it does say "account disabled" it makes me think perhaps they still have it saved in their databases.. i dunno 

    I angered the clerk in a clothing shop today. She asked me what size I was and I said actual, because I am not to scale. I like vending machines 'cause snacks are better when they fall. If I buy a candy bar at a store, oftentimes, I will drop it... so that it achieves its maximum flavor potential. --Mitch Hedberg

  • DeivosDeivos Member EpicPosts: 3,692

    Yeah that's something that support would need to explain, as Jiggly said.

     

    Unless someone else here did the same thing and/or went through a similar process, asking us doesn't really go anywhere.

    "The knowledge of the theory of logic has no tendency whatever to make men good reasoners." - Thomas B. Macaulay

    "The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge." - Daniel J. Boorstin

  • AethaerynAethaeryn Member RarePosts: 3,150
    Originally posted by DrDwarf
    Originally posted by Siphaed
    Originally posted by DrDwarf

    I asked for and got a refund on my GW2 account.

    Now when I try to log into the game I get a 122 error code = account disabled..  

    Can I apply a new CD code and reinstate my account / characters ?

    Anyone else had experience with the GW2 refund process ?

     

     

    That is the dumbest thing I've ever heard/read on these forums.  You CANNOT play an online game that you've been refunded for.  The product was revoked from you the minute you got your money back.  Sorry, too bad. It's your ow

     

    You cannot get the account reinstated, it's flagged as permanently closed.  The ONLY way you can play Guild Wars 2 is to purchase the game again and make another account.  Good luck, good bye.

     

    How do you know that ?  

     

    I can log in to my account and it is still possible to put in a new cd key as was required for any pre order account that only had headstart keys registered.

    Even if that didnt work wouldnt i be able to call support and ask for a new key to be applied to my account ?

    Also as I spent some cash on gems for more bag slots .. do you think I can request a refund on these too .. I can't access them now they stopped access to my account ...

    and 

    [mod edit]

     

    It is common to be able to log into the account on the web page etc. . where it will say "closed" or "banned" or something similar.  Have you tried emailing support to see if you can apply a key.  I would hate to see your next post be about how you bought another copy and applied it to the old account and still can not play.

    Wa min God! Se æx on min heafod is!

  • Ice-QueenIce-Queen Member UncommonPosts: 2,483
    Originally posted by DrDwarf

    I asked for and got a refund on my GW2 account.

    Now when I try to log into the game I get a 122 error code = account disabled..  

    Can I apply a new CD code and reinstate my account / characters ?

    Anyone else had experience with the GW2 refund process ?

     

     

    You can apply a new code, but you will not get your original account back. You refunded it, therefore you will never have access to it again as it has been cancelled and deleted. Nothing from the account you got a refund from can be gotten back. Your only option is to buy a new box or digital download, get the code, enter it, and begin from scratch all over again.

    image

    What happens when you log off your characters????.....
    http://www.youtube.com/watch?v=GFQhfhnjYMk
    Dark Age of Camelot

  • ducesettutamducesettutam Member UncommonPosts: 85

    FYI to all. Its best to ignore this thread.

    The OP is just trolling you and has made similar posts across multiple GW2 fan sites. Please just report and move along so that none of you fall into the trap and find yourselves in trouble with the MMORPG mods.

  • ChrisReitzChrisReitz Member Posts: 115
    Originally posted by DrDwarf

    I asked for and got a refund on my GW2 account.

    Now when I try to log into the game I get a 122 error code = account disabled..  

    Can I apply a new CD code and reinstate my account / characters ?

    Anyone else had experience with the GW2 refund process ?

     

     

    maybe you should contact customer service that is really weird im sure they will let you in. Just keep trying over and over again....

  • GolbezTheLionGolbezTheLion Member UncommonPosts: 347
    Originally posted by DrDwarf
    Originally posted by GolbezTheLion
    Originally posted by DrDwarf

    Clearly I wasn't expecting my account to remain playable after they refunded me.  

    If games companies want to suspend people for any length of time, nevermind three days, they should expect some customers to object to this, especially if there are suspended for simply discussing a topic in general chat, in a civilised way.

     

    You were "discussing a topic" that insults an entire religeon based solely on your own ignorance.

    You deserved exactly what you got.

    [mod edit]

    The moderators have already edited it out of your original comments on page 1.

    There is no need for me to be specific, you know exactly what you said and are trying to bait me into repeating it. Sorry champ, no dice.

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