The reason I ask is that I'm one of those guys who unfortunately didnt play the first darkfall (Though I did play the 7 day trial when it was £1) and would like to know from the community that is already involved with the game and company or who have been in the past, If you could summerise your experience with them in terms of; Customer Support, Game Patch Consistency, The ability to listen to its players and how long have you dealt with Aventurine?
Thanks,
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AV are an indie company with limited resources.. things move a lot slower than they do with the big AAA companies..
Saying that I have never had to contact support the entire time that Darkfall has been out..
When i had contact with support they were helpful.
Anything that has to do with billing got solved. GM's respond quickly and friendly ingame but anything more than unstuck a player was not possible.
AV's communication with the playerbase is HORRIBLE .
However there game is a real gem and i love it, if another company would produce a game like darkfall i would switch to that instantly because of the bad communication with there playerbase and sometimes flat out lieing
Delays, Delays, Delays, and Lies. That's how I'd sum up Aventurine.
There is no "Game Patch Consistency" I don't think there has ever been an update that had made it on time according to their own release dates. As for the lies, the DarkFall 2010 vs DarkFall 2.0 story is a great example.
A small dev company who despite low funds (compared to the much larger firms) and complaining player base somehow manages to be number 1 hyped game here, number 3 or 4 game on gamespot.
I think in short, if AV really is a problem, then it means the entire industry is cluster f*cked
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Aventurine in two words:
These guys excel at teabagging their community, it's their top skill and no other studio even comes close. So I give them a 10/10 there.
As for developing games, I'd give them a solid 7/10. DF1 was a great game in many ways and totally fail in others. They have balls trying to do a real FFA game, and they have some good coders, unlike many other indie devs. Still, their core design philosophy is pretty fucked and they'll never do the actual sandbox that many of us are hoping for. But they do the whole deathmatch thing well, no question about that.
Just don't believe a word they say and you'll be fine.
Imagine that Pinocchio is AV in this picture, and we are Jiminy Cricket:
Well, a few mixed experiences here atm, I'm willing to give it a go but i hope the customer support is nothing like this....
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They couldn't even keep the world they first created from ending.
RIP Darkfall 1
small dedicated company with a game thats far bigger than there company...
It may take some time but I have high hopes for dfuw and AV they are doing all the right things right now in beta its just going to take them a while to get everything fixed but so far very happy with there work lvl.
yup good work so far. but i'm giving them till full release to get the major bugs fixed.
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they are currently patching the beta everyday atm, and tasos is posting replies to feedback and questions on the forums.
they are really perking up as a comany in my eyes atm.
they are terrible at meeting etas but to be fair so are valve and alot of loved developers who actually have unlimited resources unlike AV.
My blog:
This is pretty much how I see it. Tasos is considerably more active on the beta forums then he ever was otherwise.
Hopefully it stays that way going forward...
(Never dealt with Customer support, in-game GM's I've met were friendly and helpful).
Hi
I merely see this as a 'repeat' of past events. Back in 2010, they started putting up a lot of updates, along with the bi-weekly updates posted by one of the Liaison guy, and that only lasted for a handful of months after which they claimed they stopped it to rework on the format (or something along those lines) and the forum grew silent once again.
Let's see if it lasts
(I think the bi-weekly updates might have started late 09, I can't remember, it's been so long already).
How would i summarize Aventurine? hmm...
A small indie company that managed to create something so amazing and hard to make that other AAA companies wouldn't even dare to even think about.
Now with that said, they have also been really crap when it comes to communication. Right now though, they are doing great in beta, lets hope they can keep it up.
My only dealing with AV support was when they announced that the game was going F2P before they took off the servers, and I had just purchased 1 month subscription 2 days before that.
They replied promptly and gave back the money from the subscription. So no complaints from my side.
ALTHOUGH I do know of many bad experiences with their support team from others.
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from what I've read about the past and what i have experienced so far I think they are improving as a company. Especially when it comes to communication. However there was a huge outcry for this so they sort of had to
I sum up AV as Schizophrenic.
I'm reading the beta forums and seeing these great communication efforts from Tasos... all I can think is.... man did someone make this guy take his meds finally?
I say that because what I am seeing right now is so far different from what we have seen the last few years. Really night and day.