Adding contents people can deal with because it is an evolution, it is just adding on things to learn, not asking people to relearn everything.
Core system change (such as SWG or swtor's change to free-to-play fo example, with SWG changes being wayyy worse) are what we con in change management as Re-engineering. Normally you don't do this UNLESS there is significant value or the current model is struggling significantly - because relearning always pisses stakeholders off, one has to justifying whether the investment on change is worthwhile. It is not something to just throw around (which both of the above example did with little regard and are both example of bad business re-engineering).
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Yes but there are different degrees of change.
Adding contents people can deal with because it is an evolution, it is just adding on things to learn, not asking people to relearn everything.
Core system change (such as SWG or swtor's change to free-to-play fo example, with SWG changes being wayyy worse) are what we con in change management as Re-engineering. Normally you don't do this UNLESS there is significant value or the current model is struggling significantly - because relearning always pisses stakeholders off, one has to justifying whether the investment on change is worthwhile. It is not something to just throw around (which both of the above example did with little regard and are both example of bad business re-engineering).
If something is not broke, then don't fix it.