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Aventurine is such an unscrupulous company

CetraCetra Member UncommonPosts: 359

I asked for a refund during the beta and my account got banned from the game without any notice with no refund. Suddenly today i received a notification from paypal, i paid a month subscription to Darkfall. Really Aventurine how unscrupulous can u be? You banned and reinstated my account both without informing me and also subscribed me to your stupid game without my approval.

POS company.

Comments

  • BlindchanceBlindchance Member UncommonPosts: 1,112
    Report them. Depending on the country you live in, it's basically a theft.
  • time007time007 Member UncommonPosts: 1,062
    Yeah you can also dispute those charges as well with your credit card company.  I know this next part you may have already tried, but, try to call the company's customer service.  (though im sure that may not help if they are unscrupulous)

    IMPORTANT:  Please keep all replies to my posts about GAMING.  Please no negative or backhanded comments directed at me personally.  If you are going to post a reply that includes how you feel about me, please don't bother replying & just ignore my post instead.  I'm on this forum to talk about GAMING.  Thank you.
  • jdnewelljdnewell Member UncommonPosts: 2,237

    Contact paypal and let them know the situation.

    Chances are they will eventually return your money after they investigate the disputed transaction. Either way i would make sure paypal knows this was unauthorized. Otherwise you can expect to see another month being charged.

    This is one of the many reasons I am glad I never got into DF / DF: UW.

    Good luck to you

  • GoldknyghtGoldknyght Member UncommonPosts: 1,519
    Well they didn't steal any money from me, but I did just cancel. Tried to make friends on there, but everyone seems to not want to be friendly.
  • BlindchanceBlindchance Member UncommonPosts: 1,112
    I personally doubt it was on purpose malicious activity. It's most likely the lack of organisation at AV. Nothing new
  • MkilbrideMkilbride Member UncommonPosts: 643
    Never even heard of a game doing that.

    Help get Camelot Unchained made, a old-school MMORPG, with no hand holding!

    http://www.kickstarter.com/projects/13861848/camelot-unchained

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