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Question about 1.0 and ARR

SerenesSerenes Member UncommonPosts: 351
So, I wanted to log into my account today just to check and make sure I would get access to the next game for free, well I have ran into a huge problem, it says that I don't own any games on the website will this change? I know I bought and linked the game to this account I have emails to prove it? Will it reappear when FFXIV:ARR is released?

Comments

  • SerenesSerenes Member UncommonPosts: 351
    I know that but, when I go and look at "My Games" none our listed anymore? Is this normal?
  • tommygunzIItommygunzII Member Posts: 321
    I think you are still ok, but I'm not sure. Hopefully someone else knows.
  • Syno23Syno23 Member UncommonPosts: 1,360
    FFXIV A realm reborn won't be free, because it's XIV-2.
  • KajidourdenKajidourden Member EpicPosts: 3,030
    Originally posted by Syno23
    FFXIV A realm reborn won't be free, because it's XIV-2.

    Ignoring the genius above who has no idea what he's talking about because he didn't read your post.....

     

    You are logging into the Square Enix website.  That is very much separate from the afforementioned account management system.  

    In other words....you didn't even go to the link provided to you, grats.

  • ZizouXZizouX Member Posts: 670

    You may be logging into SQuare Enix (all games login) instead of the one designated for FFXIV.

     

    Go here.

  • SirDerpSirDerp Member UncommonPosts: 72
    Originally posted by ZizouX

    You may be logging into SQuare Enix (all games login) instead of the one designated for FFXIV.

     

    Go here.

    Why are these even separate things?

    *EDIT* Okay so...

    "The na.square-enix.com website is being hosted in tandem with the Square Enix Europe website. You can still use your previous account, but we first need to migrate your old Square Enix North America Members account into the new Square Enix Membership account. To start the migration, log in with your SEA Members credentials used on the old na.square-enix.com site: https://membership.square-enix.com/sea_migration/login"

    Apparently the Square Enix North America account and Square Enix Membership accounts are different. Good to know... and great way to be confusing SE.

  • KajidourdenKajidourden Member EpicPosts: 3,030
    Originally posted by SirDerp
    Originally posted by ZizouX

    You may be logging into SQuare Enix (all games login) instead of the one designated for FFXIV.

     

    Go here.

    Why are these even separate things?

    *EDIT* Okay so...

    "The na.square-enix.com website is being hosted in tandem with the Square Enix Europe website. You can still use your previous account, but we first need to migrate your old Square Enix North America Members account into the new Square Enix Membership account. To start the migration, log in with your SEA Members credentials used on the old na.square-enix.com site: https://membership.square-enix.com/sea_migration/login"

    Apparently the Square Enix North America account and Square Enix Membership accounts are different. Good to know... and great way to be confusing SE.

    No other mmo dev  has thousands of console games theyve developed in their backlog....it makes perfect sense.

  • SirDerpSirDerp Member UncommonPosts: 72
    Originally posted by Kajidourden
    Originally posted by SirDerp
    Originally posted by ZizouX

    You may be logging into SQuare Enix (all games login) instead of the one designated for FFXIV.

     

    Go here.

    Why are these even separate things?

    *EDIT* Okay so...

    "The na.square-enix.com website is being hosted in tandem with the Square Enix Europe website. You can still use your previous account, but we first need to migrate your old Square Enix North America Members account into the new Square Enix Membership account. To start the migration, log in with your SEA Members credentials used on the old na.square-enix.com site: https://membership.square-enix.com/sea_migration/login"

    Apparently the Square Enix North America account and Square Enix Membership accounts are different. Good to know... and great way to be confusing SE.

    No other mmo dev  has thousands of console games theyve developed in their backlog....it makes perfect sense.

    Uuuh nope. No, fail to see how having two separate sites that can manage the same account for the same game that are not in sync makes any sense at all.

  • KajidourdenKajidourden Member EpicPosts: 3,030
    Originally posted by SirDerp
    Originally posted by Kajidourden
    Originally posted by SirDerp
    Originally posted by ZizouX

    You may be logging into SQuare Enix (all games login) instead of the one designated for FFXIV.

     

    Go here.

    Why are these even separate things?

    *EDIT* Okay so...

    "The na.square-enix.com website is being hosted in tandem with the Square Enix Europe website. You can still use your previous account, but we first need to migrate your old Square Enix North America Members account into the new Square Enix Membership account. To start the migration, log in with your SEA Members credentials used on the old na.square-enix.com site: https://membership.square-enix.com/sea_migration/login"

    Apparently the Square Enix North America account and Square Enix Membership accounts are different. Good to know... and great way to be confusing SE.

    No other mmo dev  has thousands of console games theyve developed in their backlog....it makes perfect sense.

    Uuuh nope. No, fail to see how having two separate sites that can manage the same account for the same game that are not in sync makes any sense at all.

    It's not the same account.  You have no account on the SE website.  

    When I went to buy ARR CE for my wife I had to create a whole new account on the SE website in order to purchase it.  My ffxi/xiv account does not exist on the SE website.

    Keeping those two separate makes a hell of a lot more sense than mixing them.  All of the information on the lodestone would have to be placed on the SE website where only maybe %20 of the people on that page would be using it.  

  • SirDerpSirDerp Member UncommonPosts: 72
    Originally posted by Kajidourden
    *snip*

    It's not the same account.  You have no account on the SE website.  

    When I went to buy ARR CE for my wife I had to create a whole new account on the SE website in order to purchase it.  My ffxi/xiv account does not exist on the SE website.

    Keeping those two separate makes a hell of a lot more sense than mixing them.  All of the information on the lodestone would have to be placed on the SE website where only maybe %20 of the people on that page would be using it.  

    First of all, the Lodestone is out of date. As is the SEA website. Second of all, FFXIV is advertised on and can be linked to the Square Enix Members account: http://na.square-enix.com/en/games/final-fantasy-xiv-realm-reborn. Lastly, go try to log in, see what happens. *hint* you can log in using your SEA info: https://membership.square-enix.com/users/sign_in

  • KajidourdenKajidourden Member EpicPosts: 3,030
    Originally posted by SirDerp
    Originally posted by Kajidourden
    *snip*

    It's not the same account.  You have no account on the SE website.  

    When I went to buy ARR CE for my wife I had to create a whole new account on the SE website in order to purchase it.  My ffxi/xiv account does not exist on the SE website.

    Keeping those two separate makes a hell of a lot more sense than mixing them.  All of the information on the lodestone would have to be placed on the SE website where only maybe %20 of the people on that page would be using it.  

    Can* be linked* to the Square Enix Members account:

    Can: Meaning it is not by default

    Linked: Meaning that there are two separate things that are connected.

    I'm confused as to how what you're saying differs from what I'm saying.

  • SerenesSerenes Member UncommonPosts: 351

    Are you for real? This is the single most retarded thing I have ever seen.

     

    https://secure.square-enix.com/account/app/svc/login?cont=account

    https://secure.square-enix.com/account/app/svc/login?cont=account

     

    They take you to the same log in site, but one will take you to a site that makes sense and the other will take you to a site that seems like it should make sense, you know considering it has a "Profile" page and "My Games" page but "YOUR" game don't show up there, and the derpy stupid one is the one that Final Fantasy XIV site will take you to.

  • SirDerpSirDerp Member UncommonPosts: 72

    Originally posted by Kajidourden

    Originally posted by SirDerp
    Originally posted by Kajidourden
    *snip*

    It's not the same account.  You have no account on the SE website.  

    When I went to buy ARR CE for my wife I had to create a whole new account on the SE website in order to purchase it.  My ffxi/xiv account does not exist on the SE website.

    Keeping those two separate makes a hell of a lot more sense than mixing them.  All of the information on the lodestone would have to be placed on the SE website where only maybe %20 of the people on that page would be using it.  

    Can* be linked* to the Square Enix Members account:

    Can: Meaning it is not by default

    Linked: Meaning that there are two separate things that are connected.

    I'm confused as to how what you're saying differs from what I'm saying.

    You're saying it's a good thing that there are two separate sites that are not in sync with each other that can manage the same game and same account. I'm saying that it is completely idiotic.

  • SerenesSerenes Member UncommonPosts: 351
    Also the fact that it was so hard for me to find the "actual" Final Fantasy XIV account management site says something is wrong.
  • NetSageNetSage Member UncommonPosts: 1,059
    Originally posted by Serenes
    Also the fact that it was so hard for me to find the "actual" Final Fantasy XIV account management site says something is wrong.

    I'm not going to argue this point.  It was easier when they had the lodestone as the front page of FFXIV but now it's got the member sign-up at the top for the main square enix site.

  • RidelynnRidelynn Member EpicPosts: 7,383

    S/E accounts are a bit odd for westerners, just because we aren't use to seeing it that way. The entire "Service Account" thing keeps getting me, which is different than your Square/Enix Account, or even the older PlayOnline accounts. It's confusing to me, but they seem to have no trouble with it in Japan.

    1.0 wouldn't take credit cards, you either had to deal with Crysta (which I still don't entirely understand to be honest), or go through a European pay processor (Click And Buy I think) - at least now they can take major credit cards directly.

    No big deal, I eventually got it worked out, adapted and learned. You will get emails when it goes live - as long as you either registered your account and created a FFXIV 1.0 Service Account, or still have the original Serial Key, you will be able to get ARR for free.

    As long as you can get into the Square/Enix account page (the one originally linked by ZizouX), you should be able to see it listed under: Services & Options->Select Service->Final Fantasy XIV-> your old service account should be listed here.

    If it's not, have the original Serial Key handy and contact Customer support (they are a bit slow).

  • SirDerpSirDerp Member UncommonPosts: 72
    Hopefully the new Lodestone will help clear up some of the confusion. I've also noticed that most of the game-play info on the currently accessible Lodestone is outdated, still referring to 1.0
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