Originally posted by yellowoz Has anyone gotten registered who did not pre-order through square-enix?
after trying for a while mine showed up as registered on the square-enix site, but i still was getting the "there was a problem" error. sooo ill wait to see if i get further confirmation, if not, ill just take it as it worked.
Originally posted by yellowoz Has anyone gotten registered who did not pre-order through square-enix?
after trying for a while mine showed up as registered on the square-enix site, but i still was getting the "there was a problem" error. sooo ill wait to see if i get further confirmation, if not, ill just take it as it worked.
Same here, I went to http://na.square-enix.com/ and now the game appears as registered today under my account profile, yet still I have not get any email confirmation or anything about the early access/bonus items. Suppose there is other 20 digits code they will send to your email?
My pre-order redemption page says "Having a problem try later" yet my SE-NA account page says (just now) I've registered 8/20/13... but says for PC, even though I've been trying to register my code for PS3....
Originally posted by yellowoz Has anyone gotten registered who did not pre-order through square-enix?
after trying for a while mine showed up as registered on the square-enix site, but i still was getting the "there was a problem" error. sooo ill wait to see if i get further confirmation, if not, ill just take it as it worked.
Same here, I went to http://na.square-enix.com/ and now the game appears as registered today under my account profile, yet still I have not get any email confirmation or anything about the early access/bonus items. Suppose there is other 20 digits code they will send to your email?
I'm so lost...
Ya man, I heard about the 20 digit code too, so I'm just as lost as you are. now...lol
You get two codes... one when you purchased/pre-ordered the game. This key is used to register the game (if you pre-ordered the game you may not get this code until you are charged. XXXXXX XXX XXXXXX XXX (18-Digit)
The second code you get is from Square Enix or your purchase origin... it will say something like "Thank You" for redeeming a code and will say "Here is your early access code" or something to that effect. XXXX XXXX XXXX XXXX XXXX (20-Digit)
Please note, I originally registered the game back in July and it registered just fine. Then last week in disappeared, only to show back up this morning around 11:00am EDT. About an hour or so after it re-appeared, I got the email from Square with the Early Access information and code.
Originally posted by yellowoz Has anyone gotten registered who did not pre-order through square-enix?
after trying for a while mine showed up as registered on the square-enix site, but i still was getting the "there was a problem" error. sooo ill wait to see if i get further confirmation, if not, ill just take it as it worked.
Same here, I went to http://na.square-enix.com/ and now the game appears as registered today under my account profile, yet still I have not get any email confirmation or anything about the early access/bonus items. Suppose there is other 20 digits code they will send to your email?
I'm so lost...
Ya man, I heard about the 20 digit code too, so I'm just as lost as you are. now...lol
I'd read a blog somewhere....(I wish I could remember the link, so this remains unconfirmed) SE ran out of pre-order codes in JP. If that's true, maybe they had to revise the reg system.
You get two codes... one when you purchased/pre-ordered the game. This key is used to register the game (if you pre-ordered the game you may not get this code until you are charged. XXXXXX XXX XXXXXX XXX (18-Digit)
The second code you get is from Square Enix or your purchase origin... it will say something like "Thank You" for redeeming a code and will say "Here is your early access code" or something to that effect. XXXX XXXX XXXX XXXX XXXX (20-Digit)
Please note, I originally registered the game back in July and it registered just fine. Then last week in disappeared, only to show back up this morning around 11:00am EDT. About an hour or so after it re-appeared, I got the email from Square with the Early Access information and code.
Hope this helps shed some light...
I really can't fathom why you need TWO codes.
If the first code registers the game on your account, how could you receive the code (and register your game) UNLESS you pre-ordered ?
So why do you need a separate code for Early Access ? Or is there some purchase option where you can pre-order but not get Early Access ?
I call BS on the code not working, why would it tie to your account, and secondly if you try to put the code on several accounts it won't work. i tried. Because i messed up and added the same code to 1 account twice and couldn't add it to another. Luckily just canceled preorders. But still
The FFXIV twitter says they are aware of the issue and they are working on it. An earlier tweet also said that the Pre-Order page was experiencing a high volume of traffic and to please wait and try later.
We are very sorry to hear that you are having issues with your pre-order code.
If you haven?t received your pre-order code, please contact your retailer directly.
If you have pre-ordered the PC version of the game from the Square Enix Store you will receive the Pre-order Bonus code (20 digits) by email on the 20th August or 21st August at the latest. If you have not received your code by Thursday 22nd August, please contact us again with your Square Enix Store order number.
I received the pre-order code about an hour after I pre-ordered which was as soon as phase 4 ended. Today I went to http://preorder.na.finalfantasyxiv.com to register it under my beta account (foolishly I used a separate e-mail address for the purchase and beta). Like many in this thread I received a "try again later" after entering it. However, also like many, the game is showing up under my beta account profile on the http://na.square-enix.com website. I guess it's just a waiting game at this point, I wish SE would make an official announcement about this. Forgive my googling if they did post about it, I have not found one yet after hours of searching. The only thing I found is other players feedback and speculation.
oh..wait. this is the website. Cancel the rally call.
just kidding.
Having same issue with the problem code, but when looking at my profile, it does show the game as registered.
Just waiting on the email now ^^
Same thing for me. It shows it as registered PC though, rather than PS3. I saw that others who "registered" theirs saw a confirmation page and received an e-mail. I wonder how long it takes to receive that e-mail? Seems almost instant for everyone else.
I just got a email from SE saying . If you haven?t received your pre-order code, please contact your retailer directly.
If you have pre-ordered the PC version of the game from the Square Enix Store you will receive the Pre-order Bonus code (20 digits) by email on the 20th August or 21st August at the latest. If you have not received your code by Thursday 22nd August, please contact us again with your Square Enix Store order number.
I had to call Gamestop 3 times to get mine in an email eventually. Lets hope it works hehe.
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The EA site went offline for a while so I tried my code when it came back and now I get "Error 3: There was a problem. Please try again later" Anyone know what error 3 is ?
Comments
EU account site is http://eu.square-enix.com
It isn't the most informative account site out there.
after trying for a while mine showed up as registered on the square-enix site, but i still was getting the "there was a problem" error. sooo ill wait to see if i get further confirmation, if not, ill just take it as it worked.
Same here, I went to http://na.square-enix.com/ and now the game appears as registered today under my account profile, yet still I have not get any email confirmation or anything about the early access/bonus items. Suppose there is other 20 digits code they will send to your email?
I'm so lost...
http://www.webestools.com/page/images/uploads/signature_seoeblWtso6141.png
Yeah...
My pre-order redemption page says "Having a problem try later" yet my SE-NA account page says (just now) I've registered 8/20/13... but says for PC, even though I've been trying to register my code for PS3....
Hope this can help a little, from reddit:
http://www.reddit.com/r/ffxiv/comments/1kqpcc/preorder_site_not_currently_working_as_intended/
http://www.webestools.com/page/images/uploads/signature_seoeblWtso6141.png
Nice, thanks.
Hopefully I didn't void my code lol, I guess we'll just have to be patient.
Ya man, I heard about the 20 digit code too, so I'm just as lost as you are. now...lol
You get two codes... one when you purchased/pre-ordered the game. This key is used to register the game (if you pre-ordered the game you may not get this code until you are charged. XXXXXX XXX XXXXXX XXX (18-Digit)
The second code you get is from Square Enix or your purchase origin... it will say something like "Thank You" for redeeming a code and will say "Here is your early access code" or something to that effect. XXXX XXXX XXXX XXXX XXXX (20-Digit)
Please note, I originally registered the game back in July and it registered just fine. Then last week in disappeared, only to show back up this morning around 11:00am EDT. About an hour or so after it re-appeared, I got the email from Square with the Early Access information and code.
Hope this helps shed some light...
"Youre in our world now!"
I'd read a blog somewhere....(I wish I could remember the link, so this remains unconfirmed) SE ran out of pre-order codes in JP. If that's true, maybe they had to revise the reg system.
I really can't fathom why you need TWO codes.
If the first code registers the game on your account, how could you receive the code (and register your game) UNLESS you pre-ordered ?
So why do you need a separate code for Early Access ? Or is there some purchase option where you can pre-order but not get Early Access ?
SE defense force activate! "It's BETA!"
oh..wait. this is the website. Cancel the rally call.
just kidding.
Having same issue with the problem code, but when looking at my profile, it does show the game as registered.
Just waiting on the email now ^^
The Deep Web is sca-ry.
No signature, I don't have a pen
Thank you for contacting our customer service.
We are very sorry to hear that you are having issues with your pre-order code.
If you haven?t received your pre-order code, please contact your retailer directly.
If you have pre-ordered the PC version of the game from the Square Enix Store you will receive the Pre-order Bonus code (20 digits) by email on the 20th August or 21st August at the latest. If you have not received your code by Thursday 22nd August, please contact us again with your Square Enix Store order number.
If you received the 18-digit pre-order code see more info here http://support.eu.square-enix.com/fa...67923&ret=main
For more info on the 20-digit PC code or the 12-digit PSN code visit the following link http://support.eu.square-enix.com/fa...67922&ret=main
We apologise for the inconvenience caused and hope this will help with your issue.
Kind regards,
The Square Enix Support Centre Team.
Same thing for me. It shows it as registered PC though, rather than PS3. I saw that others who "registered" theirs saw a confirmation page and received an e-mail. I wonder how long it takes to receive that e-mail? Seems almost instant for everyone else.
If you haven?t received your pre-order code, please contact your retailer directly.
If you have pre-ordered the PC version of the game from the Square Enix Store you will receive the Pre-order Bonus code (20 digits) by email on the 20th August or 21st August at the latest. If you have not received your code by Thursday 22nd August, please contact us again with your Square Enix Store order number.
http://www.webestools.com/page/images/uploads/signature_seoeblWtso6141.png
If I am remembering right I had the same problems when it first launched I could not access early start.
MAGA