Problems entering pre-order code.

Ganksinatra

So I've been trying for two days to enter my pre-order code given to me by Gamestop on my receipt. Everytime I do, I get Error 3: There was a problem. Try again later........for two days now. This, coupled with the absolute fail that was the open beta, is not exactly instilling me with the greatest of confidence. I like the game, but if I can't get on to the game, what does it matter? If I can't get early access, like I paid for, then why even bother? Getting real sick of the radio silence from Square on this problem. Anyone else having this same problem?

teknotaz

Originally posted by Ganksinatra
So I've been trying for two days to enter my pre-order code given to me by Gamestop on my receipt. Everytime I do, I get Error 3: There was a problem. Try again later........for two days now. This, coupled with the absolute fail that was the open beta, is not exactly instilling me with the greatest of confidence. I like the game, but if I can't get on to the game, what does it matter? If I can't get early access, like I paid for, then why even bother? Getting real sick of the radio silence from Square on this problem. Anyone else having this same problem?

SE has twitted several times that they are having a bandwidth issue and are trying to get it re-solved. I have been trying also to get my code to work and finally did after about an hour of trying today. several people on SE forums said to spam the crap out of the button and you should be able to get it done.

ZizouX

Here's a fix for those of you still having the Error 3, trying to register your preorder code.

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Error 3 FIX Submitted by Kaayl
this has worked now for a number of folks

"What finally worked for me was editing my profile settings. Basically, after going to the pre-order code entry site and picking your language, it asks you to log in. After you log in (you may need to fill in some information) it'll take you to the code entry page.

Instead of entering the code, I clicked my newly chosen handle in the upper right corner of the page. That displayed a drop down, and I clicked the "My Profile" option. That took me to the profile details page.

I filled in the information there and noticed that my language was set to English (UK). I changed that to English (US), saved my information, went back to the pre-order page, and was able to enter in my code without any problems."

Ganksinatra

I got it finally. Thank you.

F2Plague

Where exactly is the site to register these codes? I was supposed to receive an email notifying me of when and where I should be registering my code, haven't gotten one yet.

dekkion1

i have finally figured it  out!!! yayyy finally,

   ok go to the pre order page, ok in the upper right hand corner you see the login well rite under neath is a empty box

make sure it says ENGLISH US , then u will be able to put your code in

if u are from the us .if not click on where u are from  .but it will work i did it and i got my moog hat and mith doll.