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You pre-ordered for Phase 5 Beta Testing (Early Access)
imrobertjames
Member UncommonPosts: 19
So 2 "emergency shut-downs" since early access started just over 30 hours ago so they can try and fix instancing. On top of that people are still getting error 9000 (a problem from phase 4). There's no queue system in place either, just a simple message that tells you to try again when space is available on that server - error 1017. (This is to log in with a previous existing character, not to make a new one). Duty finder is still broken on many servers so doing guildhests is out, as well as finishing instanced class quests.
All of these issues were problems in the previous beta phases. I'm very confused as to why these weren't addressed and corrected before early access began. This is suppose to be a reward for players who pre-ordered to have a launch date before the rest of the population. And lets face it, if you're going to play the game you already pre-ordered. SE should know that really, the launch date was the 24th. I expected lag and long queues, as with any launch. I did not expect game breaking bugs that existed in beta to be showing their ugly faces 2 days before official launch, resulting in server down times during a 3 day early access that we've barely been able to play because of these issues.
I'm not going to quit because of it, but damnit to hell if I'm not fucking pissed about it.
"Ask not what your country can do for you. Ask what you can do for your country."
Comments
Thank you for making yet another thread on the issue.
If we keep this up, we'll force them to correct the issues faster.
hahahahaha I can't stop laughing at this stupid response....stupid....yet hilarious. Kudos to you, sir!
Frank 'Spankybus' Mignone
www.spankybus.com
-3d Artist & Compositor
-Writer
-Professional Amature
Totally agree with OP im getting close to calling it a day already I pre ordered to play the early launch. Beta has finished I don't care what you say I have barely gotten a hours worth of gameplay since early access started and that's not from lack of effort I had no work this weekend so I thought it would be a few days headstart for me, instead have been met by constant errors and crash's and frustration gonna go cook dinner now will try again this evening if I get nowhere will just give up.
And I was really looking forward to playing this.
Yep, this could seriously come back to bite them in the ass. It's exactly what this re-release didn't need.
[mod edit]Except, of course, that this is now the game that many people paid for. It's a live release that feels more like a paid Beta.
If they're having this much trouble with a limited "Early Access" population, how are they going to manage when the full deluge hits on the 27th?
I hope they somehow figure it out. Either way, it should be interesting.
For whatever its worth, this is the company who acknowledged their initial release was crap and gave everyone free access to it for months while they spent millions to renovate it.
They may suddenly become a bunch of stingy dicks and prove me wrong, but I expect that some form of compensation will be afforded to those of early access. maybe extended free period or something. they are all about saving face.
here is hoping I am not wrong. they do have a new CEO after all.
Frank 'Spankybus' Mignone
www.spankybus.com
-3d Artist & Compositor
-Writer
-Professional Amature
why is this such abig deal every release has problems. your elize se will probly comp us just like how se gave the people that had a bad psn download a free copy of the game with a full refund
This guy is quickly becoming my favorite, not that I needed much persuation - it's Aldous Huxley!
Anyway, the game isn't "broken". I wouldn't be at level 30 arcanist with two level 20 crafts and a level 15 conjurer if nothing worked. Yes, the duty finder issues has pissed me off. However, that's pretty much the only consistent bug I've had an issue with.
The game plays extremely well, no crashes, no disconnects. Overall, it should have been better but it's not awful. I'm more impressed with the speed of the fixes and the round-the-clock updates.
What's really stupid about the 'it's a bonus' crap they spit, is that the people that are going to be playing the game already pre-ordered. Not many people go "OH I REAALLY want to play this game but I don't want to start Early, so I'll just wait till the 27th to buy it."
The game is launched. The 27th isn't going to be this massive influx of characters. It's just not. So these problems, are unacceptable.
"Ask not what your country can do for you. Ask what you can do for your country."
Welcome in 2013 and all new generation of mmo players that WANT THINGs now and terms like "meh i can wait" are sci-fi for them, its this Fu****** generation of "instant fun, instant play or gtfo i will play cod".
They dont and they will never understand that mmo relese isnt something that happend everyday and 8 out of 10mmo start with problems, heck even wow/tbc has much bigger problem...or famous patches that would broke whole game for few days. So all that we can do is just ignore them and let them cry/kill themself/cancle preorder etc.
Dude, they paid for it. Of course they want something. Duh.
That has nothing to do with the "generation of instant fun". Do you even realize that a lot of older FF fans play this?
Of course, but the point remains... It could come back and bite them in the ass because this is now a product that people have paid for, and are unable to play. And there's several problems the game is having, not just one or two minor ones.
- Multiple down-times, lasting 2+ hours each.
- Unable to log in
- Unable to create characters.
- Repeated issues (90000, etc), some of which were a problem in Open Beta as well, and apparently were never truly fixed before release.
- Duty Finder not working, resulting in people being unable to do a variety of content, progress in the storyline, do Guildhests, etc.
- A clear inability to handle the player load even in an "Early Access" phase, where the population is limited, leading one to wonder how they intend to handle the increased traffic of the 27th... unless they can get these issues ironed out and get several more servers online and working between now and Tuesday.
- An issue where the server can't decide whether you're "in queue" or simply can't log in at all due to 'world full". Sometimes it does both... puts you in queue, and then instead of logging you in when it's your turn, kicks you out with a "world full" message.
- A variety of other issues caused as a result of these main issues. Such as people being frozen in place and unable to "cancel" if they attempt to initiate any kind of instanced content (including personal storyline). This results in you having to alt-F4 out of the game and re-logging... which then leads back to the issue of not being able to log in.
Don't get me wrong. I want the game to do well. It's a solid game and definitely very fun, but I also have to be realistic about it. First impressions are a big deal, and right now, a number of first impressions are that "SE can't get a launched game to work right, or even improve, with issues persisting even with multiple emergency maintenance periods".
These are issues that people are, and will be talking about. It will give the perception that the game has many issues at launch and that, even with 2+ days of trying to fix them... so far SE has been unable to. People are losing time in an Early Access they specifically paid to be part of.
It's bad news for any newly launching MMO. But for a MMO that already has that dark cloud called "1.0" looming over its head, this re-launch is even more critical. There are people who will be looking for absolutely any reason to trash it or give it a low review score. If these issues persist, especially into full launch, you can bet it's going to give them plenty of ammunition.
Or... SE can get it absolutely right on this current maintenance, have everything working beautifully and come out looking like heroes.
Time will tell.... but to just dismiss what's going on here as "no big deal" is to completely ignore the weight of this re-launch for FFXIV and for SE.
yep ill admit they didnt stress test the duty finder enough BUT they will have this sorted out. and im 100% positive they will allow server transfers
never had a problem with rift or GW2, to name a few.
well they have been able to optimize the jp servers since like alpha the eu/na servers have been around since only phase 3.
and im thinking the na/eu servers are a tad diffreant from the jp servers
With the exception of a couple MMO launches, all your arguments have been stated over and over every time a new game releases. Not invalidating your arguments. Not even saying I disagree with them. But after all is said and done, they will just float away, forgotten and ignored until the next MMO launches and all these arguments resurface again.
You're being relativistic here. I get that. However, you can't diminish problems by citing similar or worse problems. And anyway, this isn't "any other game". What issues "most any other game" has at launch has absolutely no bearing on the issues ARR is having with its re-launch.
Also, most other MMOs aren't dealing with a major re-launch of a game that already failed once. Most other MMOs don't have the pressure of upholding a long-standing and highly regarded 25+ year franchise. Most other MMOs don't have the amount of attention this game is getting right now for those reasons.
And, once again.. It doesn't matter what I say. Nor anyone else in this thread. All I'm saying is... these issues could seriously come back and bite SE in the ass in a big way, for the reasons I cited here and in my previous post(s).
I'm not wanting it to fail. I'm wanting it to do freaking awesome. I'm just dealing with the reality of the situation. Rationalizing it and comparing it to "most other MMO launches" may sound all nice and cozy and make me feel better about the situation. But the game's success doesn't ride on how "warm and fuzzy" I can make myself feel about it.
I did i got stuck in the starting instance they had it fixed later in the day rift was good tho
This is a big deal because from the get-go, this has been a comedy of errors.
Issues with the 18 digit codes
Issues with the 20 digit codes
Square Enix re-routing the regions incorrectly for codes and sending WRONG region codes to people.
Lack of tangible communication and suggestions on how to overcome said issues Customer Service (LOL on that one) replying with form letters and nothing to actually service the customers in need.
Thank goodness for a great FFXIV community that helped each other out to find some ways around the issues to allow SOME people to get their EA. There are STILL people with these issues that are not even able to get help from Square Enix atm. Many of these people have popped for Collectors Editions. Most of us made sure to get the pre order FOR the early access. Especially as so many of us were 3107'd to death and could not participate in the open beta which characters rolled over into retail. That puts a LOT of people behind especially when EA seems to have the same issues. But really, what are the people still not able to get code resolution missing?
Error 90000, 10102, 1014, and STILL some 3107 Errors Square said are fixed that are clearly NOT fixed.
Lack of ability to advance characters due to the duty finder being broken. You cannot get out of your areas to even explore others if you are on Limsa Lominsa (for example) as I am. I have done Hunting Log etc and am now tapped on anything but Fates to do since I cannot even complete my guild quests due to the broken duty finder.
***That is WHEN I can log in the game around the HOURS OF MAINTENANCE AND DOWNTIME THAT FIXES NOTHING LISTED ABOVE AND THE 10102 ERROR I NOW HAVE TODAY. Good Morning to me when I woke up, grabbed a coffee and prepared to log in to TRY to advance in SOMETHING. ***
This is not a rant and I am not unreasonably perturbed. I was one of those lucky people that, after a day and a half and reading everything I could find, found a way to finally get my codes to work (without help from Square btw). I feel for the thousands of people that have yet to get ANYTHING to work for them in the game or in registering.
I was really looking forward to this game and am not a gal who tantrums and quits anything over silly issues but I have to say that all these multiple problems with this game so far has got me thinking. I really don't want to invest time and money into a game that will have constant multiple problems down the road and with no REAL communication from the company. I have been gaming since the launch of EQ and have Alpha'd and Beta tested every AAA game out there (including the orig FFXIV) and while they all had issues at launch this game seems to have the most myriad of problems out of them all.
Some people have had few issues but that does not mean that big fans of this game should minimize the problems that a GREAT MANY are having with this game. It Is very frustrating to love a game, want to be a part of it, plan time off to play it. and then have to struggle and stress with all these problems. Have some compassion and don't write it off as a QQ.
I don't think I was being relativistic as much as I was being realistic. Basically, What I'm getting at is. Everyone's upset, rightfully so, this is a mark on SE's score card and it won't be forgotten. But in the end, It is what it is. Now, we can only wait and see wher the game goes from here.
In hindsight it probably would've been best to split early access into waves, much like they did during beta phases. Though at the same time, they needed to ram their servers with as much possible during Phase 4. It may have been best to extend Phase four and push back release a week or two to help tweak these server issues. While it would still have problems -- as server problems are innate to launches that are swamped -- it may have helped fix at least some of the issues.
Though at the same time, with all the complaining that people did with 3102 and 90000 errors, it's safe to say there would be an outroar of raging people who didn't get accepted into day one of Early access and saying how it's unfair and such. It's not something that I personally thought of, so I can't say that I blame SE per se (especially knowing server issues are almost guaranteed in times like this and how people as a whole have been acting towards them on the forums), but at the same time it may have alleviated some problems.
Hindsight is 20/20 I guess. It's something that should've been suggested on the forums as well (or maybe was, but was muffled by all the whining people had about the slightest issues).
arr isnt a relaunch of the same game its an all new game and the whole duty finder at release time is new
You were being relativistic. You're saying "it's not a huge deal because most MMOs have similar problems".
What I'm saying is, "It is a bigger deal than other MMOs because most other MMOs are on their "First Chance", don't have the weight of a failed first launch hanging over them; don't have the reputation as a top-tier game developer, or a numbered title in a long-lived and well-loved franchise hanging in the balance.
There are people out there who would love nothing more than to see ARR crash and burn. Some of those people are in the media and - regardless of what we might think of them - they have influence over a segment of the gaming community. If they say "ARR is crap... just stay away", and point to a lengthy list of on-going issues as their reason... people are going to take them at their word.
The last thing SE needs is for ARR to launch with the laundry list of issues it's having (going back even to screw-ups with the early access codes, as was noted in this thread) holding it back. It could seriously come back and bite them in the ass. No amount of trying to understate the issue or make it sound like it's "routine" is going to change that.
All of that matters. SE is under some very serious scrutiny right now.
Personally, I hope they can pull it off and turn this around. Nothing would make me happier, trust me.