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Really bizarre boot up problem
RabidMouth
Member Posts: 196
Okay so this is pretty weird. Every time I boot up my computer for the day everything loads up fine. I get the usual beep from my BIOS start up saying everything is okay windows 8 loads up and everything. Then things go south. As soon as the log in screen shows up the screen freezes and then turns off and does not turn back on. I urn off the computer press the power button again and everything boots normally. This has happened everyday for the past 3 days. Every time. The first boot fails but the second boot always works. What is going on?
AMD FX 6300
MSI 760GM-P34(FX)
G.SKILL Ripjaws X Series 8GB DDR3 1333 mhz
MSI Radeon HD 7950 3GB OC Black Edition
Corsair CX600 600W Power Supply
Windows 8
You can't reason someone out of a position they didn't reason themselves into.
Comments
The only times my comp turned itself off was when it was overheating due to a fan not working.....and my graphics card starting to go out.
Your issue seems like it isn't either... but you never know.
Hope its not too expensive of an issue.
Unless you start changing parts and testing with replaced component, you will never know for sure.
I had similar issues on my older PC. Change of PSU did the trick for a while, but ultimately, it was because of bad MBO.
The computer itself is not turning off. The monitor freezes and then the power light blinks like it does when there is not a signal.
The GPU is brand new too. So is the power supply.
You can't reason someone out of a position they didn't reason themselves into.
I have a hunch, that your PSU is dying (voltages are fluctuating). If you get to windows, get speedfan and monitor your voltage fluctuation, if something fluctuates up to 0.8-1.5V, then that's the cause.
Even if the PSU is straight outta the box, it could be a "sunday" version.
Instead of booting, go straight to the BIOS and look at the temperature screen if you have one. I'm not suspecting a temperature issue but it is never bad to check. Let the computer sit in the BIOS for 5 minutes then reset it and try to boot.
I had a similar issue with my last computer. Whenever it was colder than 50F in the room, the computer would boot extremely slow. However, if I let it sit at the BIOS to warm up first, it worked fine.
I suspect you have a problem with your motherboard or power supply. Strange issues like this are usually one of those two.
How often would these fluctuations occur? I have been staring at hwinfo since you posted and the volatage has stayed between 1.35 and 1.36. Maybe I'm looking at the wrong thing.
I really don't get it though. It happens the first time everyday.
You can't reason someone out of a position they didn't reason themselves into.
Look at all of them, +3.3V +5V, +12V (the lower right panel on the main readings page on speedfan).
And make sure they roughly match the voltage they're supposed to be, it doesn't matter if it's slightly over (ex. +12V = 12,28V), but if it's under the supposed voltage (ex +5V is 4.3V), than it's doing undervoltage (bad)
If the voltages seem ok and it's only the first boot (doesn't crash or BSOD anytime during thereafter), then it's outta my hands. most PC issues are specific to that setup, so many reasons can be found to a single symptom.
Thats the one thing i heard alot of working on computers. "Its brand new."
That phrase means nothing. Just because its brand new doesnt mean it will work. Or its impervious to malfunction. Anything that gets electricity through it is subjected to any number of problems. Also there is always the issue that it could be a manufactured defect, damaged during shipping, handled incorrectly at the warehouse, etc, etc.
The only way you can be certain of what the issue is, is by reading similar issues from others, or testing the equipment.
That being said, My first guess would be power supply giving bad power, whether by defect of the component itself, the location you have it plugged in, or even a surge protector being faulty. And if it is not that, the GPU could be at fault. But again, that would be my best guess.
If it is just the monitor I had a similar problem. For me it was a problem with the back light, What they called the monitor in sleep mode, at first it was a very similar problem but finally my monitor died, months later. I did some research online and found Dell uses bad components for there pre builds. I got a warranty but it took forever, and now build my own computers.
But ya monitors are pretty cheap now, but google your monitor and check if it has this problem. Sorry I did not have time to read all the posts if this was already stated, I got to run to work soon.
I have a 8 in my throat and while laying down, it looks like oo ...
There is this unwritten rule ... you know ...
You can't reason someone out of a position they didn't reason themselves into.
If your motherboard is vertical like most cases, I would not leave a double-height card in there without screwing it down. If you leave your motherboard flat so the card does not "hang" and apply torque to the slot, it should be fine as it is.
Rig something up. Drill a pilot hole in the case and use a self-tapping screw if you have to. Even duct tape would be better than just leaving a heavy video card hanging.
is this an old or bent case? Usually this points to card not installed properly, though the card would not work at all. Power down/unplug your machine again and uninstall you vid card (look if there is any issues with the pins, obstrcurions etc. Reinstall and make sure its screwed down.
If you have a different monitor, try that.. There is a small chance it could be a capacitor issue with your monitor/screen.
DO you have on board video card? Try using that and see if it works.
If not do you have an extra PSU you could test to see if its a PSU error.
Other than that it could be a mianboard issue.
Hmm try making sure Graphics card, cpu, power supply all don't have tons of dust. Try to disable all the programs that start up. Try booting save mode what its shift + f8 I think. I had 3rd computer I5-3570k AMD 7970 SB 3 hd's 1 ssd tons of fans blah blah blah all on a 500 powersupply. Just changed it last week (after running a good year before) thinking the reason it would not boot all the way was a week powersuppy.
Ended up just being the motherboard. So jumping to the OMG you need a new powesupply is NOT always the right answer. There are so many other things. On one of my other computers 2 Pcie slots would not work. All got power yet nothing show'd up when windows started. A simple RESET bios fixed it. Try plugging the monitor in a different dvi.
I've seen an issue similar to this, but in laptops & Windows 8. Basically Windows gets "stuck" in hibernation mode. I can't say I've seen this on a PC & Win 8, but might be worth a look.
For a laptop you basically disconnect power cord & battery, then hold the power button for 30 seconds, then put the battery back and plug back in and vroom vroom.
Don't know if this is the same issue or not, but symptoms sound similar. Google it and see if it matches what you're seeing. Maybe someone has had the same issue on a PC.
Crazkanuk
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Okay I swapped out video cards and that did not make a difference. It still did the same thing. It's is odd because the windows 8 icon shows up and then it disappears and the screen goes blank and my monitor loses its feed.
the case is not old or bent. The old video card fit just fine. This card slides all the way in so that metal touches metal but the holes for the screws are off by just a little bit. Bout the thickness if a thumbnail if I were to guess.
After doing some research I'm starting to think it has something to do with Windows 8. I was looking at similar issues and some people have reported that turning off windows 8 fast boot fixed the problem. When I tried to do this windows 8 told me that it could not retrieve any power plans.
You can't reason someone out of a position they didn't reason themselves into.
The reason I don't recommend buying cheap junk motherboards, and especially don't recommend buying motherboards based on ancient chipsets that don't officially support the modern CPU, is that you can get really weird problems that are a major pain to track down.
I don't know that the motherboard is the problem. But I would be very surprised if the motherboard doesn't throttle back your system performance somehow. If it's a new computer and you can return it in favor of a decent modern motherboard (for an AMD FX processor, you want an AMD 900 series chipset), I'd do so. But that is a big "if".
You can't reason someone out of a position they didn't reason themselves into.
Good to know, thanks for posting your solution.
I would have put money on bad hardware, and had been wrong.