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CCP Removing Suspected RMT ISK from accounts

RenoakuRenoaku Member EpicPosts: 3,157

Has anyone had this issue, Okay so a couple of months ago I decide to come back to EVE because I find my corp has started playing EVE again, well my Corp that I want to be a member of broke apart went their own way another corp went to live in a worm-hole with alliances etc. I decide to play care-bear for awhile until I get my accounts all trained up to the point where I want them before going into WH space that is besides the point however.

Well anyways between Last week, and this week I made a hell of a lot of sells, I put a lot of contracts up with Items worth Millions to corp members I trusted, and un-official corp members aka players that wanted to have their alts remain outside of Corp to avoid war-decks and so on I traded them items in contracts for 0 ISK, which is completely my choice, I asked them and trusted them to pay me directly in ISK.

This isn't about a scam, I was never scammed, I got my ISK as they sent it directly, I also did some station trades in the game for 0 ISK, and apparently one of my transactions got flagged by a GM for some reason and mysteriously it says this.

http://imgur.com/JTxU4QC

Nope my account never got suspended, or any email warning or anything.

I just woke up the next day to see that the ISK was at negative 600 Million without a reason and saw this from a GM which obviously can't prove that it is a RMT transaction otherwise they would have suspended the account.

Game Companies like CCP need to wake up and understand that you can't just suspend, or remove ISK from a players account without having absolute proof that there is involvement in a RMT transaction of course you can, but obviously there is no proof here as there was no suspension just a login to game, and negative 600 million without knowing exactly what went wrong.

Did CCP take the time to consider all circumstances of a player and how they obtain ISK through friends, mercenary work, ETC,  and so on there are many ways you can make ISK for example if I gave 20 Ravens to a player they turn around and sell half of those and make  Millions of ISK off of them does this mean they bought ISK from me? Absolutely not it means I gave the items to them for a said reason, and neither party should be required to give a reason.

I can understand why a player like myself could get flagged with all the 0 ISK transaction contracts and trades I have done the last couple of weeks because I have been saving up ISK like crazy and have 5 accounts actively doing industry last week before I let them expire to take a 5 day break. But to remove ISK or items from another players account without providing any reason makes this equal to what Square Enix does with their automated ban systems banning all players who had over 8 million GIL just because they had to manually investigate each account.

I bet the GM looking at this transaction did not even think about looking at the 5 accounts I have on EVE, or bother checking every accounts transaction history after I made a bunch of big trades.

Also another fact to consider is the fact that I use a single character to do all my transactions, and have had the account since like 2003/2005 don't remember if I created the account as a new account or not.

Meanwhile I am told by players this could take well over a week to sort out, I have 25 days left on this accounts subscription, and I have to make at least 20 Million ISK a day to pay for a single account, or 100 Million ISK a day to pay for all 5 of my accounts without spending any Real Money, which is quite easy for me to make  and IF I spent nothing but dedicated time all Day in EVE I could make 500 Million or more a day mining.

And just logging back in here sitting in Jita all day, here is the funny thing. CCP removes only 1.4 Billion ISK total including an entire freighter load of resources I sold just before they pulled this yesterday, but here I am sitting in Jita, and everyone is spamming SCAM Contracts to people, Has CCP taken the time to think that players scamming other newbie players are not linked to illegal (RMT) Transactions, but CCP deems scamming via contract is legal because you agreed to it which is true but still, these type of actions, and money laundry through Gambling API, and sites like Sommer Blink, which can be used to launder ISK I wonder how much they get looked into I am pretty sure that it is a lot more than I even Mine in a month.

I guess you could add another reason to some of my previous complaints to why I might drop EVE again unless they fix this, and the time I am likely going to have to wait for them to fix it.

Perhaps its time Star Citizen, or ESO get released so I can have something to actually play.

As far as my personal stance on RMT, I really Don't care about it or what people do with their money, all I care about is that the business you are running is legit meaning no spamming in chat, no selling items from compromised accounts, and no botting otherwise I don't care, personally I have my own ways to make my own ISK in EVE rather than pay money for useless ISK with 5 accounts. 

Sure I could easily sell 600 Million of the assets I already have, But I am not interested, or going to sell my ships just to make up for a game company that screws up.

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Comments

  • uplink4242uplink4242 Member UncommonPosts: 258
    Why don't you just write all of that in a support ticket? There isn't much we can do about it here. There have been mistakes in the past and promptly fixed.
  • RenoakuRenoaku Member EpicPosts: 3,157
    Originally posted by uplink4242
    Why don't you just write all of that in a support ticket? There isn't much we can do about it here. There have been mistakes in the past and promptly fixed.

    Already submit one 8 hours or more ago it takes them like 5 seconds to screw up an account, and likely days to review something or longer, there are also situations like this where players never got things resolved, and quite a few complaints about similar issues on google saying CCP fails to resolve it.

    http://forum.eveuniversity.org/viewtopic.php?t=63837

    But really I understand I could get this ISK back in a few days but still why should I have to waste hours of my Real Life to reclaim ISK which was removed from my account without providing any reason at all just RMT reverse transaction whatever this means no proof, no email from support or anything.

    Hopefully they fix this by the time I get back on today but I am outraged.

  • RenoakuRenoaku Member EpicPosts: 3,157

    Yep still no reply but I actually checked my EvE mail and they sent an automated response telling me that a trade that was involved in was linked back to a gold seller, but said the following statement.

    "According to our logs, you have received in-game assets (ISK or other items) from characters which have been verified as having been involved in selling these assets for real money. We can only conclude that you have bought these assets for real money and we are therefore issuing a formal warning in accordance with our policies since this is a breach of the EULA section 6.B."

    This is not providing evidence, You can only assume that a player purchased items but you can't provide the player with hard evidence proving there was a Real Money Trading transaction because some character I did a trade with was connected back to RMT for the first time in many trades and years.

    ---

    If you need to supplement your wallet balance by buying more ISK, then you have the option to buy PLEX from the EVE Online website and then sell them on the market, as this is the only way that you may buy ISK legitimately. Please note that only CCP sells PLEXs legally and no one else. We also sincerely hope that this will be the only time that we will have to issue a warning of this nature and should point out that any other similar incidents in the future will lead to further action being taken against your account, up to and including a permanent ban.

    Yeah Right? You want me to go to your website, and pay for your over-priced $19 Plex to make up the balance that you removed (illegally) without proving the transaction was a (RMT) from my account?

    " To be quite honest, I didn't buy Gold, but I would rather pay a Legit Gold Farmer" than CCP for what they have done."

    I could, but no Thanks I am done with (EVE), EVE is full of nothing but spammers, and scammers in the Central Trade-Hubs anyways, which are likely linked to (RMT) Transactions themselves using third party market sites but do these players get into trouble? No.

    http://pastebin.com/HyvwLFq0 The full automated reply to my EVE mail can be seen here, but doesn't prove anything very generic same response I got in Aion before I quit their game after they claimed I was involved with a RMT transaction but never proved it, same responses players got in FInal Fantasy XIV when they got suspended for having more than 8 million in their account even if it was honest GIL.

    And Mean-while even if they did fix it I am loosing subscription time because I can't play the game.

  • JakdstripperJakdstripper Member RarePosts: 2,410
    I didn't even get to your 3rd paragraph and i already started thinking that this doesn't sound right.....i have a feeling there is a whole other side of this story you 'aint telling. I'm sure that's why CCP got involved. Someone spilled the beans on you bro....
  • RenoakuRenoaku Member EpicPosts: 3,157
    Originally posted by Jakdstripper
    I didn't even get to your 3rd paragraph and i already started thinking that this doesn't sound right.....i have a feeling there is a whole other side of this story you 'aint telling. I'm sure that's why CCP got involved. Someone spilled the beans on you bro....

    Its not about what CCP Thinks, or what others think its about exactly what they can prove, now its not like I went in chat saying I Bought 50 BILLION gold or anything like this and clearly CCP has no evidence that I actually bought anything or they would have suspended the account immediately for 3 days at least no warning.

    CCP has also been proven to have done things to others in the past if you check my previous post you can see that CCP removed over 300 Billion ISK because the trade looked ODD and it was a player donation from a player who quit EVE, no valid reason to have removed such ISK.

    http://forum.eveuniversity.org/viewtopic.php?t=63837

    There really should be laws against this type of activity that game companies do, not only did CCP do this recently but in Final Fantasy anyone who had above 8 Million gold at one point was suspended for investigation by an automated script, same thing in some other games, but there is no LAW, and these game companies deserve to be called out for what they do when they can't provide any proof of a player buying ISK.

    Even if a player gave their friend $10 in EVE for 10 billion gold or whatever for example Who cares its not CCP's responsibility for any actions that take place outside of the game just like its not my responsibility as a player to have to run a back-ground check on every transaction I do and make sure its Legit, but then again this is the first time in Years of playing EVE on and off with hundreds of transactions that I have ever got a GM warning, or removal of ISK.

    It is however "CCP" Responsibility, to Deal with Bots, & Hackers the type who steal from other players accounts, and if they were properly taking proper security precautions by adding secondary auth options or IP locking per account like in Guild Wars, the accounts CCP claims were compromised couldn't be compromised, and the Bots that sold Billions worth of items would never see it to the light of day because CCP would actively monitor and remove Bots with too many connections from the same IP address.

    But to go and remove player earned ISK from a trade for any reason, or items without giving a specific reason or evidence is dumb. Perhaps my friends did mercenary work in EVE which involves blowing up ships, perhaps my account that did the trade want's to stay in a newbie corp, or unofficial high-sec alliance and the person paying me paid me 50 billion worth of stuff for example and I gave them nothing, Doesn't mean that I am an ISK buyer.

    Perhaps it is time for companies like CCP to remove the ability to freely use a market in the sand-box games, or fix it so players can't give items without giving something in return.

    After all based on what some people tell me not sure but they say some CCP Developers have been leaving EVE lately perhaps I will try a Google search.

    http://venturebeat.com/2013/09/09/eve-online-lead-designer-leaving-ccp-games-to-join-league-of-legends-developer/

  • natpicknatpick Member UncommonPosts: 271
    ccp can make mistakes about 6 months ago some guy gave me some stuff and isk not alot,said he was leaving for a break at first i was wary but accepted the goods/isk,5 minutes later a gm messaged me saying i was dealing in ill gotten gains ie gold seller/farmer.i was like yeh wind up but no it was legit and all of my isk was removed and i got a warning,obviously i put a ticket in but was ignored so i unsubbed.btw true storey.
  • KyleranKyleran Member LegendaryPosts: 44,060
    So you were caught cheating and feel they need to prove it in a court of law.

    Yeah, that's what i like about CCP, they know how to make the tough decisions.

    "True friends stab you in the front." | Oscar Wilde 

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  • DeathengerDeathenger Member UncommonPosts: 880
    I doubt a puny 1 billion isk transfer alone is enough to raise a red flag and get your out into the negative.
     
  • RenoakuRenoaku Member EpicPosts: 3,157
    Originally posted by Kyleran
    So you were caught cheating and feel they need to prove it in a court of law.

    Yeah, that's what i like about CCP, they know how to make the tough decisions.

    Real Money Trading isn't cheating, (RMT) Is basically spending Real Money on Items in games which violates (EULA).

    There was never any (RMT) that took place in other words I never spent Real Money, but CCP Claims that one of my transactions out of many linked back to someone that did (RMT) so they removed the Items/ISK from my account without reason.

    Cheating is the act of using a hack, or a cheat to do things you normally can't do in a game like Teleport hack, Warp, Lag, anything that gives an unfair advantage, use of exploits intentionally, or using a bot program to automate game-play nothing on my account has ever been flagged to cheating.

    Yes "CCP" Should prove without a doubt that a player purchased ISK illegally, or items before removing them. Now I would completely understand if this were the first time this ever happened to someone, or if I had got into trouble a lot within over 100 Trades in the last month, but this is not the case its a case of one trade being linked to a RMT case and having items/isk removed without any valid proof which put me out 1.4 Billion ISK total.

    Sure I could recover from this by selling off my assets and going about my game but I am not going to do this when CCP Unfairly removed ISK just because they claim that it was linked to a RMT, there are many Scammers, in EVE linked to RMT, I don't see EVE doing anything about it at all, and all those buy orders people place on the markets can be linked to RMT I don't see EVE doing anything about it either.

    "I doubt a puny 1 billion isk transfer alone is enough to raise a red flag and get your out into the negative."

    I made a total of around 3 Billion ISK total after selling my freighter of resources I mined with (Five) accounts.

    I had almost 2 billion of ISK removed only because of suspected (RMT) but no proof of such activity from CCP, just an automated (EvE Mail)

    Give or take it was a little more than 3 Billion maybe 3.5 maximum not including about 700 million I already had on my account from previous months, bounties etc.

  • iNeokiiNeoki Member UncommonPosts: 353

    Dunno if you are truly legit or not. If you are, I am sorry, for this happened to me and was the cause of me unsubbing all 5 of my accounts. People give CCP too much credit, the customer service I received was as if was doing the wrong doing when in the turn the money I received for a Wormhole purchase was from a person who performed RMT transactions. But yet I was given a punishment for doing business with a player whom I had no idea was involved in such schemes. It doesn't make sense to me anyways because you can just buy PLEX now. But either way they lost me as a long time customer after that, as well as 12 other corp mates who moved to another game with me.

    My deal costs CCP $546 a month on subscriber income alone which translates to $6556 a year, not to mention the PLEX purchases either one of us performed on either of the 39 accounts. And I've been reading posts and articles about others being wrongfully accused like I did, and quitting as well. Seems like the Financial Management team at CCP doesn't give a crap about the future of their game. I hope they can get their act together to better sustain the community in the game.

    TwitchTV: iNeoki

  • RenoakuRenoaku Member EpicPosts: 3,157
    Originally posted by NeokiNaomi

    Dunno if you are truly legit or not. If you are, I am sorry, for this happened to me and was the cause of me unsubbing all 5 of my accounts. People give CCP too much credit, the customer service I received was as if was doing the wrong doing when in the turn the money I received for a Wormhole purchase was from a person who performed RMT transactions. But yet I was given a punishment for doing business with a player whom I had no idea was involved in such schemes. It doesn't make sense to me anyways because you can just buy PLEX now. But either way they lost me as a long time customer after that, as well as 12 other corp mates who moved to another game with me.

    My deal costs CCP $546 a month on subscriber income alone which translates to $6556 a year, not to mention the PLEX purchases either one of us performed on either of the 39 accounts. And I've been reading posts and articles about others being wrongfully accused like I did, and quitting as well. Seems like the Financial Management team at CCP doesn't give a crap about the future of their game. I hope they can get their act together to better sustain the community in the game.

    Yeah sounds similar to what happened I am not sure if it was a transaction from one of my unofficial alliance members or what, but I usually get around 3 Billion or more isk a month with 5 miners into industry and that is with 4 accounts that are not fully trained up so basically at the end of this month I had enough to cover all my accounts with Plex, and then have money left enough to spend on more ships for my other two newly created accounts T2 Ships and fits but then I find out that shortly after doing a few player transactions last week, and after selling off over a billion ISK worth of raw resources on the market that one of the transactions I did was with someone linked to (RMT) which I spoke to my corp tonight as well and they have no idea why the GM decided to act on this without providing any evidence that I was involved with buying with Real Money, they also read the same article I posted here on a link earlier, and some of us are upset about the issue because for started I was starting to really get into EVE mostly with economic wise, but after this I am really going to quit EVE unless they fix it or prove 100% without a doubt that I purchased ISK with real money which if I was buying ISK with real money then what the hell would I be doing with 5 accounts on EVE, a $200 USD a month server bill for Second Life, and 2 DarkFall accounts makes absolutely no sense to me.

    I spend an average mining 100-200 Million everyday in EVE which is absolutely easy to do, sometimes I do more.

    It really sucks that CCP can't take into account that sometimes Contracts, or Transactions for 0 ISK are legit such as when a player purchases a Worm-Hole, or a friend is owed a favor someone you know in Real Life, or something someone owes you due for and then you a repaid for your services later down the road or for any reason and CCP deems you as being involved with illegal (RMT) just because you got the money meanwhile the person gets away with a (Free Worm Hole) or something and the user is forced to suffer a Negative ISK balance and forced to pay (CCP) Real Money for Plex just to get out of a negative balance.

    To be honest, I have over 4 Billion ISK worth of Ships between all my accounts, and I could sell one of them off just to repay the debt, but why should I be responsible for the actions of some other person that was dirty just like why should you not get paid for your wormhole.

    What I don't Understand is why a company like (CCP) Would care anyways, we were discussing this as a CORP tonight.

    . Player accounts getting hacked, if this is a problem (IP) Verification is the way to go this way a person has to click a link to verify their IP to connect to EVE online, this would prevent account compromise by hackers.

    . illegal Botting is a problem? I don't think so I see this botting Dude every day in EVE, I have reported him other players have reported him, nothing ever gets done about it so we have fun Ganking his mining ships for the laughs in high-sec. But besides that Botting is bad its cheating, why doesn't (CCP) just monitor IP addresses of botters and ban them before they can flood the market or transfer items out worth billions of isk of illegally obtained goods.

    . The other thing is buying (Plex) vs buying isk, I am not going to give sites here because its illegal but doing a google search, to buy 1 Billion ISK is around $20 US, and to buy a Plex at market value is around $19 US and goes for 600 Million ISK, You can see the Real Problem in why CCP wants to crack down on (RMT) Players even if they can't prove that a person purchased ISK like in your case you had someone do a dirty trade with you and you get punished and loose the money you legally earned through a WH trade. Instead for CCP to combat ISK sellers, they should regulate the price of Plex, and the market Value at the same price as ISK sellers similar to what Guild Wars 2 does.

    Honestly I don't get why Companies care anyways as long as gold is farmed without use of Hacks, Bots, Cheats or automation why make a big deal what players wish to do outside of the game.

    And not all players in a game that do Zero Trade Transactions like a person sells me a HOMU +7 in Lineage 2 and just gives it to me doesn't mean that I illegally bought the item, or anything it just means exactly that they gave me the item or Sword, and the GM has no way of knowing, Was this person a friend, did this person OWE this person or what, sure they can connect as many players back to dirty trades as they wish, but I bet if I had GM tools right now in EVE I could connect every dirty player and ban/warn every person in the game just for a slight connection to a dirty trade. You know how I know this, Because I made it my Personal Mission to hunt down Exploting Cheaters, in Second Life, and I caught hundreds of people involved with illegal Cheaters just by knowing the person, being a friend of theirs, or having Stolen Items.

  • VassagoMaelVassagoMael Member Posts: 555
    This is nothing new and it can lead to massive negative wallet balances. They don't do it lightly and it is an excellent and fair punishment for RMT. If you had money taken, it was justified.

    Free to play = content updates for the cash shop. Buy to play = content updates for the cash shop.
    Subscription = Actual content updates!

  • RenoakuRenoaku Member EpicPosts: 3,157
    Originally posted by VassagoMael
    This is nothing new and it can lead to massive negative wallet balances. They don't do it lightly and it is an excellent and fair punishment for RMT. If you had money taken, it was justified.

    I am waiting to see the evidence of a RMT all they told me is that there was a transaction with someone involved with such, they never proved that I paid any Real Life cash by any means and claiming that I received Ships, Items, or ISK from someone does not prove there was a RMT involved and a game company just like Square Enix can't just go around screwing up players play-time, and removing ISK making a game impossible to play for someone just because they believe there was a bad transaction perhaps CCP should have done something before the person or peoples involved were allowed to trade me illegally obtained goods if this was the case which would be the First transaction out of many years that has ever been flagged for being (RMT) so you mean I have went 5 years in eve on and off playing the game, and I just now decided to buy GOLD this month, makes absolute sense.

    https://forums.eveonline.com/default.aspx?g=posts&m=2113657 I found this when searching google.

    http://community.eveonline.com/support/policies/eve-eula/?_ga=1.39795299.1952662244.1388556605

    If you read the agreement 6b. which talks specially about RMT, it says .

    "You may not transfer, sell or auction, or buy or accept any offer to transfer, sell or auction (or offer to do any of the foregoing), any content appearing within the Game environment, including without limitation characters, character attributes, items, currency, and objects, other than via a permitted Character Transfer as described in section 3 above. You may not encourage or induce any other person to participate in such a prohibited transaction. The buying, selling or auctioning (or any attempt at doing so) of characters, character attributes, items, currency, or objects, whether through online auctions, newsgroups, postings on message boards or any other means is prohibited by the EULA and a violation of CCP's proprietary rights in the Game."

    Which means specially that the company should by all means have to prove that I paid Real Money, or used an auction service or site before they can remove such ISK without even telling me about it.

    . To be specific a player based on their agreement is Free to.

    Give any items they want to to any other player for any reason or no reason at all. (In Game) this means if they don't want any ISK or items in return and say here you can have my IBIS then that is a legit transaction and should not be questioned.

    . Free to Trade currency across games, although people would debate this as a RMT transaction, but not specified in there agreement for example I give my friend 1000 World OF Warcraft gold, he agrees to send me 500 million ISK, this isn't considered a Real Money Trading transaction and under their current EULA is completely legit.

    This means that the GM that removed items, or currency from my account without even saying anything first had no right to do so just because they believe or came to a conclusion that it was a trade with a (RMT) Transaction as they can't prove that I had knowledge the person was giving me illegal goods, I do trades all the time as I said, and this is the first trade I have ever had go bad with removal of currency which means I must have been doing good not to ever have gotten involved with a bad trade in the past many months.

  • PhryPhry Member LegendaryPosts: 11,004
    Originally posted by VassagoMael
    This is nothing new and it can lead to massive negative wallet balances. They don't do it lightly and it is an excellent and fair punishment for RMT. If you had money taken, it was justified.

    CCP have been punishing people who dabble in RMT in this fashion for years, thing is, they only do it when there is a proven 'paper trail'. Afaik, for a first offence its just removal of the ISK in question, repeat offences can i think, end up with your entire account being lost. End of story, the guy was caught red handed, this is not a grey area where CCP make mistakes, as they tend to give the benefit of the doubt if there is any. There was a guy in a corp i was in, went into the hole for several billion isk, because he bought isk, for ages he couldn't even buy insurance for his clone to protect him against loss of skills if he died. Eventually he paid it back, but with help from the Corp, one thing for sure though, if he had ever repeated, he would have been kicked from the Corp anyway, never mind what CCP would have done to his account.image

  • RenoakuRenoaku Member EpicPosts: 3,157
    Originally posted by Phry
    Originally posted by VassagoMael
    This is nothing new and it can lead to massive negative wallet balances. They don't do it lightly and it is an excellent and fair punishment for RMT. If you had money taken, it was justified.

    CCP have been punishing people who dabble in RMT in this fashion for years, thing is, they only do it when there is a proven 'paper trail'. Afaik, for a first offence its just removal of the ISK in question, repeat offences can i think, end up with your entire account being lost. End of story, the guy was caught red handed, this is not a grey area where CCP make mistakes, as they tend to give the benefit of the doubt if there is any. There was a guy in a corp i was in, went into the hole for several billion isk, because he bought isk, for ages he couldn't even buy insurance for his clone to protect him against loss of skills if he died. Eventually he paid it back, but with help from the Corp, one thing for sure though, if he had ever repeated, he would have been kicked from the Corp anyway, never mind what CCP would have done to his account.image

    Again I request CCP to prove that there was (RMT) Transactions involved, They have failed to respond to a ticket within 16 hours, and my last ticket took like a week before they ever re-enabled to hours for plex because one time I thought I had a plex and didn't so I paid with my credit-card.

    Just because there is a so called paper-trail doesn't mean that there is RMT involved.

    Lets say for example my Corp owns a worm-hole, someone wants to buy it and we agree to sell the worm-hole to them, and I ask for 4 Billion ISK, and that person tells me I will have the ISK for you shortly meanwhile he goes and buys ISK illegally, or has someone else deliver that ISK to them in a trade that is illegal.

    How is the person supposed to know that the trade is illegal by all means they did not go to a site themselves and pay real money for it and just because there is a trail doesn't mean that person should be punished for someone-else illegal actions.

    Bottom Line, I guess I am lucky Star CItizen might be released this year, perhaps it will be better than EVE with the way they are running things.

  • PhryPhry Member LegendaryPosts: 11,004
    Originally posted by Renoaku
    Originally posted by Phry
    Originally posted by VassagoMael
    This is nothing new and it can lead to massive negative wallet balances. They don't do it lightly and it is an excellent and fair punishment for RMT. If you had money taken, it was justified.

    CCP have been punishing people who dabble in RMT in this fashion for years, thing is, they only do it when there is a proven 'paper trail'. Afaik, for a first offence its just removal of the ISK in question, repeat offences can i think, end up with your entire account being lost. End of story, the guy was caught red handed, this is not a grey area where CCP make mistakes, as they tend to give the benefit of the doubt if there is any. There was a guy in a corp i was in, went into the hole for several billion isk, because he bought isk, for ages he couldn't even buy insurance for his clone to protect him against loss of skills if he died. Eventually he paid it back, but with help from the Corp, one thing for sure though, if he had ever repeated, he would have been kicked from the Corp anyway, never mind what CCP would have done to his account.image

    Again I request CCP to prove that there was (RMT) Transactions involved, They have failed to respond to a ticket within 16 hours, and my last ticket took like a week before they ever re-enabled to hours for plex because one time I thought I had a plex and didn't so I paid with my credit-card.

    Just because there is a so called paper-trail doesn't mean that there is RMT involved.

    Lets say for example my Corp owns a worm-hole, someone wants to buy it and we agree to sell the worm-hole to them, and I ask for 4 Billion ISK, and that person tells me I will have the ISK for you shortly meanwhile he goes and buys ISK illegally, or has someone else deliver that ISK to them in a trade that is illegal.

    How is the person supposed to know that the trade is illegal by all means they did not go to a site themselves and pay real money for it and just because there is a trail doesn't mean that person should be punished for someone-else illegal actions.

    Bottom Line, I guess I am lucky Star CItizen might be released this year, perhaps it will be better than EVE with the way they are running things.

    Bottom line is that CCP will always remove any ISK that is found to be obtained via RMT, perhaps you were the innocent dupe who received isk from someone who had purchased isk through RMT, it doesn't really change the origin, as ISK bought through RMT has the same status as counterfeit currency does in real life, and with the same result. The battle against RMT trading in Eve is ongoing, and CCP aren't really taking any prisoners.image

     

    quick add. While i am also looking forward to Star Citizen, don't think for one second that they will not be equally severe with RMT traders, because business is business and RMT'ers are bad for it. But nevertheless Star Citizen will probably be a good game image

  • EluwienEluwien Member UncommonPosts: 196

    So you

    1.) Reactivate a bunch of old accounts

    2.) Make money selling assets, perhaps mostly received from your alts industry operations (alts only u know are your alts)

    3.) Make 0 ISK contracts to strangers (only u know them RL, CCP doesn't) hoping they'll pay with direct ISK transactions. Some of them do.

    4.) Make zero ISK station trades with strangers.

    5.) One of those you "trusted" has been RMT:ing something or suspected of doing so. 

    6.) Your assets get seized for investigation.

    7.) You cry :tears:

     

    CCP sees

    1.) Some account comes to live after dormant period

    2.) Starts to receive 0isk contracts and donations from hard to link sources

    3.) Makes 0isk contracts and trades to strangers.

    4.) One of the target is a suspect in RMT case

    CCP decides to seize activity and relevant assets to investigate links of involved accounts and logs.

    5.) Hostile whine and :tears: from a customer, not really helping the case but nevertheless ruining the day of the GM trying to figure things out. Surely this speeds things up right?

     

    I can't cure what you've got, but let me try. 

    - You probably got entangled with an existing case of RMT investigation, so you most likely

    - Trusted the wrong person. 

    - Did significant number of 0 isk trades and contracts. Don't do this, or at least know that it might lead to being a suspect. Get ISK in contracts, or have in-game (mail) conversations about contracts ISK movement so that logs are easy to investigate and conclude as legit.

    - Stop being hostile to customer reps. They're normal humans going to work, they don't even represent the company as much as they should, if you aggro them and piss in their coffee cup, you go to the end of the queue without a moments hesitation. It takes a week because they've got lives too.

    - Don't blame the company, company doesn't exist, its a registered name in a document somewhere not an entity that is able to care. Rules exists, customer reps exist and you ended up on the grey area of the rules you agreed upon and there is a human trying to figure this complex case and trying to let go those who're legit and ban those who're not.

     

    CCP is known for one of the most excellent GM's and customer reps in MMORPG's. They actually work for the benefit of the playerbase and are willing to do some wicked tricks to improve your playing experience. You've just ended up into a situation that's not directly caused by you, and they'll have to investigate to get one RMT dimwit out of the system. When they're done, the game will be better and you'll get your assets back. If you act nicely and give them some support and credit, they might even give you an extra PLEX. 

     

    Two rules of life

    1.) This is life, you are not automatically entitled.

    2.) Never annoy a customer rep. 

     

     

     

     

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    Also played : Asherons Call, EverQuest, EQ2, Dungeons & Dragons, Cabal, Dark & Light, GW, 
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  • MukeMuke Member RarePosts: 2,614
    Originally posted by Phry
    Originally posted by VassagoMael
    This is nothing new and it can lead to massive negative wallet balances. They don't do it lightly and it is an excellent and fair punishment for RMT. If you had money taken, it was justified.

    CCP have been punishing people who dabble in RMT in this fashion for years, thing is, they only do it when there is a proven 'paper trail'.

    This.

     

     to the OP: CCP do not just take ISK wrongfully if they even suspect you from RMT. This would lead into a lot of players being screwed over, leaving the game angry and thus costing CCP sub money as most players have alt accounts too.

    I have had 2b taken away from CCP when -according to them- a player purchased some of my goods using RMT ISK, CCP took the ISK away and refunded/respawned the goods I sold to that player back in my hangar. So they try to repair possible damage made by a RMTing player. It took them more then a week though to refund the modules, I have never seen that player ingame btw, so I take it he got a permaban with it or was just fed up/or using other accounts now.

    My conclusion is that CCP will only take ISK away when they got solid proof, because such stuff could horribly backfire to them. With that said, reading your story it looks like only a part of the story is published here, it's definately one-sided, CCP will never share their side of the story with 3rd parties that have nothing to do with the case.

    "going into arguments with idiots is a lost cause, it requires you to stoop down to their level and you can't win"

  • RefMinorRefMinor Member UncommonPosts: 3,452
    Innocent folks don't usually whine about the fact people "can't prove" they did wrong, they whine about the fact they didn't do it. Your hostility to the legal price of ISK vs the RMT exchange rate doesn't inspire confidence either
  • KyleranKyleran Member LegendaryPosts: 44,060
    Originally posted by RefMinor
    Innocent folks don't usually whine about the fact people "can't prove" they did wrong, they whine about the fact they didn't do it. Your hostility to the legal price of ISK vs the RMT exchange rate doesn't inspire confidence either

    Along with the follow up comment that RMT isn't "cheating", because its not a hack of the game or something, all of this makes one think something isn't adding up right here.

    Reminds of this famous quote, "The lady doth protest too much, methinks." from Shakespeare's Hamlet,

     

    "True friends stab you in the front." | Oscar Wilde 

    "I need to finish" - Christian Wolff: The Accountant

    Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm

    Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV

    Don't just play games, inhabit virtual worlds™

    "This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon






  • hfztthfztt Member RarePosts: 1,401

    I have transfared Billons between accounts, mine and other, over the years, yet this have never happended to me.

    Wonder why they never hit me, if they are so inaccurate...

    On second hand... No I dont.

    Dont do RMT. End of lesson.

  • GoldenArrowGoldenArrow Member UncommonPosts: 1,186

    Don't hoard ingame currency in mmorpgs.

    Spend it.

     

    Problem solved o/

  • DamonVileDamonVile Member UncommonPosts: 4,818

    I often wonder what the OP thinks the end result of posting this is going to be. Is this a I got caught doing something I think I should be able to do, so I'm going to try and get back at them ?

    These stories always have such a .." I was just bringing cookies to orphans " plot to them. I know from experience that whenever I get banned or warned or anything, I was doing something I shouldn't have but did it anyway. So it always makes me think...what were you really doing.

  • BademBadem Member Posts: 830

    If your gonna leave can I have your stuff please since no -one else has asked for it?

     

    got 36million SP and no isk and am far too busy with newborn baby to spend time raising isk or buying stuff

     

     

  • Quazal.AQuazal.A Member UncommonPosts: 859
    Originally posted by Renoaku

    Game Companies like CCP need to wake up and understand that you can't just suspend, or remove ISK from a players account without having absolute proof that there is involvement in a RMT transaction of course you can, but obviously there is no proof here as there was no suspension just a login to game, and negative 600 million without knowing exactly what went wrong.

    I guess you could add another reason to some of my previous complaints to why I might drop EVE again unless they fix this, and the time I am likely going to have to wait for them to fix it.

    When are you game players like you going to realise that CCP can do any damn thing they like in THEIR game, 

    Firstly can you be 100% sure that the person who gave you the isk hadn't bought it? Nope - in which case they can take it.

    If you sell something to an isk buyer you have the isk removed from YOUR wallet and the buyer has the item removed from theirs, If you can prove you HAVE NEVER bought any isk then CCP will refund it.

    This was proven to me by an old CEO friend who had 15bill taken from his corp wallet for just this reason, but once issue was raised with CCP and they checked the item sold was returned and the isk removed from game.

    You have to remember that CCP have rights to do anything they like, you HAVE TO PROVE that the isk you have was not bought, and trust me thats easier said than done.

    But my biggest LOL at this is why come to a forum to complain about it? Whats that going to do? 

     

    sorry as your such a whiny lil **** i need to point this out to you. AT NO POINT DO YOU OWN ANYTHING IN EVE OR ANY OTHER MMO you are paying rent to them and they are allowing you to play on their game.

    let me quote directly from the EULA that you signed up too, and agree to everytime you play the game

     

    "

    PROPRIETARY RIGHTS

    A. Ownership of Software, System and Game

    As between you and CCP, CCP is the sole and exclusive owner of the Software, System, Game and Game Content (as defined below). The Software, System, Game and all Game Content are protected by law governing copyrights, trademarks and other proprietary rights. CCP reserves all rights not expressly granted herein."

     

    the key there, is the red underlined, you OWN Nothing in eve, please feel free to whine to someone else, im sure mommy or daddy are prepared to listen.... 

    You cheated / you didn't cheat in the end what does it matter, unless you can prove and ask CCP nicely to return the only thing you can do is quit eve, and please quit quietly 

     

    Full EULA in simpleton format http://community.eveonline.com/support/policies/eve-eula/ please feel free to read it then try and show me how ccp owe you DAMN thing.

     

    This post is all my opinion, but I welcome debate on anything i have put, however, personal slander / name calling belongs in game where of course you're welcome to call me names im often found lounging about in EvE online.
    Use this code for 21days trial in eve online https://secure.eveonline.com/trial/?invc=d385aff2-794a-44a4-96f1-3967ccf6d720&action=buddy

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