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freezing/crashing

cwchris9990cwchris9990 Member Posts: 1
in Hardware
hey gamers, so few months ago GW2 started to freeze up. it happened a few times in a month span but eventually was automatic after about 15-30 minutes of gameplay depending on where i was, seemed to be fine during instanced dungeons but thats about all. It's been a few months since playing but i recenetly subscribed to elder scrolls online and have had the same exact problem. i updated the video driver which i was sure to be the problem but it is happening again. the screen freezes right on the game and i have to manually reboot after about 15 minutes of gameplay. the computer exceeds the minimum requirements, any suggestions or help would be greatly appreciated. Thank you for reading

Comments

  • QuizzicalQuizzical Member LegendaryPosts: 25,531
    Sounds like it could be overheating.  What hardware do you have, and when is the last time you cleaned out the dust?
  • MakidianMakidian Member UncommonPosts: 208
    Have you upgraded anything ?
  • PhryPhry Member LegendaryPosts: 11,004
    Think it is more likely the whole Dust/Overheating problem, though i'd be curious if it didnt happen during gameplay in other games, be handy to put up what your PC is, and whether its a laptop or not. It might even be one of the ram modules has died, you can test your ram, and your cpu + system heating capability by using the torture test on Prime 95, from mersenne, its a freebie one and only takes a few minutes, but it will help isolate the problem.image
  • syntax42syntax42 Member UncommonPosts: 1,385

    You could have any number of bad components.  Isolating it based on the symptom of "freezing/crashing" is like asking a doctor to identify which variant of the flu you have based on you having a fever.  Run some tests and post your exact system build.  If you have a cheap power supply or motherboard, that might be the first thing to replace.

    It would be a good idea to monitor temperatures while stressing your system.  Get a free temperature monitor.  Two that I have installed are CPUID's HWMonitor and HWinfo.  If you have a CPU from AMD, be aware those don't report exact temperatures.

    You could also have malware interfering with your system.  Perform a scan with a virus scanner and Malwarebytes anti-malware.

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