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Legit survey or have I been phished?

green13green13 Member UncommonPosts: 1,341
in Elder Scrolls Online

I received an email this morning, 5 hours ago, from ESO asking me to participate in a survey - directed at those like myself who played the beta but didn't buy it.

I thought it was a good game but not enough to my tastes for the price so figured I'd do the survey for them. But I clicked on the link (which included my email address in the url) and it said the survey was over - a mere 5 hours after opening. Then I clicked on the privacy policy link on that page and it was a dud link which timed out.

So was this a real survey or has some dodgy marketing company just been given my email address?

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Comments

  • NymiethePoohNymiethePooh Member UncommonPosts: 26
    I was wondering the same thing so came here. The mailer I got mentioned that they noticed I participated in the beta but never purchased the game which was accurate. It also came from mta.mailer.elderscrollsonline.com if that helps.

    I blog sometimes. http://kibitzknook.blogspot.com/

  • rojoArcueidrojoArcueid Member EpicPosts: 10,722

    if i remember correctly back when the game was in beta, the game client installed the survey for me. So if you just got an email.... im not sure, i would delete it to be safe. The survey was for the beta development anyway, and the game is already out.

     

    Somebody is trying to phish you....... swim for your life!





  • AbimorAbimor Member RarePosts: 919
    Ya I got this email too this morning I was just coming to post that things like this are why I did not buy the game that and the stupidly aggravating phasing.
  • mbrodiembrodie Member RarePosts: 1,504
    Originally posted by green13

    I received an email this morning, 5 hours ago, from ESO asking me to participate in a survey - directed at those like myself who played the beta but didn't buy it.

    I thought it was a good game but not enough to my tastes for the price so figured I'd do the survey for them. But I clicked on the link (which included my email address in the url) and it said the survey was over - a mere 5 hours after opening. Then I clicked on the privacy policy link on that page and it was a dud link which timed out.

    So was this a real survey or has some dodgy marketing company just been given my email address?

    i mean the details look legit... it's from the same mailing address that i have recieved official stuff from ESO before

    it's hard to say really, i'd be willing to bet that the survey just didnt work, like their game.

  • mbrodiembrodie Member RarePosts: 1,504
    Originally posted by rojoArcueid

    if i remember correctly back when the game was in beta, the game client installed the survey for me. So if you just got an email.... im not sure, i would delete it to be safe. The survey was for the beta development anyway, and the game is already out.

     

    Somebody is trying to phish you....... swim for your life!

    it's not about beta development.. it's "we see you tested it in beta, why didnt you buy it"

  • green13green13 Member UncommonPosts: 1,341
    Originally posted by mbrodie

    it's not about beta development.. it's "we see you tested it in beta, why didnt you buy it"

    Indeed - though as potential phishing lines go that's a pretty safe one. You could point at just about any MMO released in the past 10 years and I probably tried the beta but didn't buy it.

    Though like you said the header info (which I checked before clicking the link) looks legit.

  • TankYou88TankYou88 Member Posts: 310

    Here is the email. Im pretty sure its real. They just dont have the subs to keep the game running at the moment and trying to pick up some more people.

     

  • aesperusaesperus Member UncommonPosts: 5,135

    They have been sending out legit survey via email, every since the end of beta.

    There's a few of them, and most likely the one you got is legit (i haven't heard of any scam cases yet).

    They're honestly just trying to figure out what to do with their game from the looks of things. They've seen all the negative backlash, and are making an effort to fix / improve things. Not sure how much it will matter in the end, but if they can get their crap together, ESO might actually turn into a decent game.

  • velexievelexie Member Posts: 28
    It's disturbing to even hear that you ever responded in the first place. [why bother?] .. without any mention of the return recipient, it's either: (1) Phishing (2) Marketing research .. or (3) Social Engineering Exploitation. OR it's legit and Zenimax's public relation dept sucks ass. It doesn't look real, though.... I wouldn't trust it, from what is seen.
  • velexievelexie Member Posts: 28
    They should look to FF XIV, aesperus. Oh well, guess they wont ..
  • Zarine7Zarine7 Member UncommonPosts: 19
    It is real. It just asks you what you liked/disliked about the beta, and what changes would convince you to buy the game. Removal of subscription fee is one of the options, so I selected that one.
  • Blazer6992Blazer6992 Member UncommonPosts: 643

    Same here, nine hours after I got the e-mail it said it has expired. I guess they weren't to interested in the results of this survey considering it was only up an hour or so, if that long.

     

  • NyghthowlerNyghthowler Member UncommonPosts: 392
    Originally posted by mbrodie
    Originally posted by green13

    I received an email this morning, 5 hours ago, from ESO asking me to participate in a survey - directed at those like myself who played the beta but didn't buy it.

    I thought it was a good game but not enough to my tastes for the price so figured I'd do the survey for them. But I clicked on the link (which included my email address in the url) and it said the survey was over - a mere 5 hours after opening. Then I clicked on the privacy policy link on that page and it was a dud link which timed out.

    So was this a real survey or has some dodgy marketing company just been given my email address?

    i mean the details look legit... it's from the same mailing address that i have recieved official stuff from ESO before

    it's hard to say really, i'd be willing to bet that the survey just didnt work, like their game.

    You forgot to hide your email address. Now everyone has it....

  • velexievelexie Member Posts: 28
    Not like it mattered / a thowaway gmail address. ?
  • DistopiaDistopia Member EpicPosts: 21,183
    Originally posted by NymiethePooh
    I was wondering the same thing so came here. The mailer I got mentioned that they noticed I participated in the beta but never purchased the game which was accurate. It also came from mta.mailer.elderscrollsonline.com if that helps.

    I got one as well.

    For every minute you are angry , you lose 60 seconds of happiness."-Emerson


  • velexievelexie Member Posts: 28
    Amazing how gullible people are. Thats life?
  • PaskePaske Member UncommonPosts: 135

    Survey and mail are legit.

     

    People receiving them was a glitch

  • bcbullybcbully Member EpicPosts: 11,843
    Originally posted by TankYou88

    Here is the email. Im pretty sure its real. They just dont have the subs to keep the game running at the moment and trying to pick up some more people.

     

     

    Riiight, because 800k subs (2nd or 3rd largest sub only mmorpg) wont do. image

     

     

    Might be somewhere around 1 mill now, post steam release. Here's the Patch 1.3 trailer (live in a week or two) incase you missed it. Here's what's coming. You can do a lot with a healthy player base image

  • TankYou88TankYou88 Member Posts: 310
    Originally posted by bcbully
    Originally posted by TankYou88

    Here is the email. Im pretty sure its real. They just dont have the subs to keep the game running at the moment and trying to pick up some more people.

     

     

    Riiight, because 800k subs (2nd or 3rd largest sub only mmorpg) wont do. image

     

     

    Might be somewhere around 1 mill now, post steam release. 

    So is Wildstar according to the article...I dont believe that either.

  • bcbullybcbully Member EpicPosts: 11,843
    Originally posted by TankYou88
    Originally posted by bcbully
    Originally posted by TankYou88

    Here is the email. Im pretty sure its real. They just dont have the subs to keep the game running at the moment and trying to pick up some more people.

     

     

    Riiight, because 800k subs (2nd or 3rd largest sub only mmorpg) wont do. image

     

     

    Might be somewhere around 1 mill now, post steam release. 

    So is Wildstar according to the article...I dont believe that either.

    You just made that up. I wouldn't expect you to believe it.image

  • ScotScot Member LegendaryPosts: 24,429
    Originally posted by TankYou88
    Originally posted by bcbully
    Originally posted by TankYou88

    Here is the email. Im pretty sure its real. They just dont have the subs to keep the game running at the moment and trying to pick up some more people.

     

     

    Riiight, because 800k subs (2nd or 3rd largest sub only mmorpg) wont do. image

     

     

    Might be somewhere around 1 mill now, post steam release. 

    So is Wildstar according to the article...I dont believe that either.

     

    Have you actually played any of these MMOs and if so did you believe you were really online? :)

     

  • The.agGThe.agG Member Posts: 119
    Originally posted by TankYou88
    Originally posted by bcbully
    Originally posted by TankYou88

    Here is the email. Im pretty sure its real. They just dont have the subs to keep the game running at the moment and trying to pick up some more people.

     

     

    Riiight, because 800k subs (2nd or 3rd largest sub only mmorpg) wont do. image

     

     

    Might be somewhere around 1 mill now, post steam release. 

    So is Wildstar according to the article...I dont believe that either.

    Denial is always the first stage.

  • TankYou88TankYou88 Member Posts: 310
    Originally posted by bcbully
    Originally posted by TankYou88
    Originally posted by bcbully
    Originally posted by TankYou88

    Here is the email. Im pretty sure its real. They just dont have the subs to keep the game running at the moment and trying to pick up some more people.

     

     

    Riiight, because 800k subs (2nd or 3rd largest sub only mmorpg) wont do. image

     

     

    Might be somewhere around 1 mill now, post steam release. 

    So is Wildstar according to the article...I dont believe that either.

    You just made that up, why should you? I wouldn't expect you to trick yourself image

    If you read the article where you go the 775k estimate you would be able to read at the bottom where Wildstar is doing good and keeping up with ESO. Its from the same article.

  • bcbullybcbully Member EpicPosts: 11,843
    Originally posted by TankYou88
    Originally posted by bcbully
    Originally posted by TankYou88
    Originally posted by bcbully
    Originally posted by TankYou88

    Here is the email. Im pretty sure its real. They just dont have the subs to keep the game running at the moment and trying to pick up some more people.

     

     

    Riiight, because 800k subs (2nd or 3rd largest sub only mmorpg) wont do. image

     

     

    Might be somewhere around 1 mill now, post steam release. 

    So is Wildstar according to the article...I dont believe that either.

    You just made that up, why should you? I wouldn't expect you to trick yourself image

    If you read the article where you go the 775k estimate you would be able to read at the bottom where Wildstar is doing good and keeping up with ESO. Its from the same article.

    No it doesn't... You made that up. Why are you citing a source you don't believe anyways? 

  • mbrodiembrodie Member RarePosts: 1,504
    Originally posted by Nyghthowler

    You forgot to hide your email address. Now everyone has it....

    didnt forget, didnt care enough to hide it...

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