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Ask for support and got banned

VoreDockVoreDock Member UncommonPosts: 128
I asked for support with my settings not holding and the next day i was baned  TRION  is ban happy  sick of the BS all i want to do is play 
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Comments

  • MurmelixMurmelix Member UncommonPosts: 53
    100% accuracy, they say
  • An4thorAn4thor Member Posts: 524
    I don't see how they would wrongfully ban you..they should have like logs and stuff to detect you using a scrip. So, sorry if i don't belive you.
  • CallidorCallidor Member Posts: 371
    Originally posted by VoreDock
    I asked for support with my settings not holding and the next day i was baned  TRION  is ban happy  sick of the BS all i want to do is play 

    Ive been seeing a lot of posts on this subject. My guess would be Trion is trying to dig itself out of the bad press its gotten and has over done it a bit.

    image
  • chums54chums54 Member Posts: 28
    Originally posted by An4thor
    I don't see how they would wrongfully ban you..they should have like logs and stuff to detect you using a scrip. So, sorry if i don't belive you.

    Lots of people are wrongfully banned by Trion. I've read about people logging in for the first time and within 5 minutes of play they are banned for no reason. Trion is just fucked up at the moment.

  • JabasJabas Member UncommonPosts: 1,249
    Originally posted by chums54
    Originally posted by An4thor
    I don't see how they would wrongfully ban you..they should have like logs and stuff to detect you using a scrip. So, sorry if i don't belive you.

    Lots of people are wrongfully banned by Trion. I've read about people logging in for the first time and within 5 minutes of play they are banned for no reason. Trion is just fucked up at the moment.

    Its impossible to us know that. Its internet, ppl post whatever they want, we never know.

    Not saying is not hapened, just saying can be true, can be false.

     

    I only know about myself, only have sure that if i get banned is a wrong decision, about others i have no idea, not even about my guildies and friends.

    And just like others will thing about me.

     

    I allready see somewhere someone saying: "i dont cheat neither bot, i just use to help me biding in AH."

    Seems the perception of cheating to some player are really wrong.

     

    Edit: forgot to mention, ban the wrong player is even worse then not ban the hacker imo. Hope that dont hapened and to those who hapened by mistake Trion fix it.

  • CallidorCallidor Member Posts: 371
    Originally posted by Jabas
    Originally posted by chums54
    Originally posted by An4thor
    I don't see how they would wrongfully ban you..they should have like logs and stuff to detect you using a scrip. So, sorry if i don't belive you.

    Lots of people are wrongfully banned by Trion. I've read about people logging in for the first time and within 5 minutes of play they are banned for no reason. Trion is just fucked up at the moment.

    Its impossible to us know that. Its internet, ppl post whatever they want, we never know.

    Not saying is not hapened, just saying can be true, can be false.

     

    I only know about myself, only have sure that if i get banned is a wrong decision, about others i have no idea, not even about my guildies and friends.

    And just like others will thing about me.

     

    I allready see somewhere someone saying: "i dont cheat neither bot, i just use to help me biding in AH."

    Seems the perception of cheating to some player are really wrong.

    More and more people feel like they have to do exactly what the cheaters are doing to stay competitive. Not that bans mean anything to anyone because its a  f2p game, people who are cheating will just start over and cheat their way back to where they were until or if they get caught. 

    image
  • JabasJabas Member UncommonPosts: 1,249
    Originally posted by Callidor
    Originally posted by Jabas
     

     

    More and more people feel like they have to do exactly what the cheaters are doing to stay competitive. Not that bans mean anything to anyone because its a  f2p game, people who are cheating will just start over and cheat their way back to where they were until or if they get caught. 

    Its a cheap excuse imo.

    Cheaters dont want neither like competition, its just player that cant handle real competiton and just want to "win" everytime no matter at what cost.

    Competition in every game, not only video ones, is playing by the rules and "figth" to win using only legal moves.

     

    I know i allways lose to hackers but i dont change my behave because of that.

  • CallidorCallidor Member Posts: 371
    Originally posted by Jabas
    Originally posted by Callidor
    Originally posted by Jabas
     

     

    More and more people feel like they have to do exactly what the cheaters are doing to stay competitive. Not that bans mean anything to anyone because its a  f2p game, people who are cheating will just start over and cheat their way back to where they were until or if they get caught. 

    Its a cheap excuse imo.

    Cheaters dont want neither like competition, its just player that cant handle real competiton and just want to "win" everytime no matter at what cost.

    Competition in every game, not only video ones, is playing by the rules and "figth" to win using only legal moves.

     

    I know i allways lose to hackers but i dont change my behave because of that.

    Winning to matter what the cost is the backbone of Trion's business model. You think labor pots sell well for their aesthetic value? Its a double edge sword, you cant milk peoples competitive nature for cash and not expect people to go one step further. Trion condones the "do anything to win attitude" it makes them more money.

    image
  • RoguewizRoguewiz Member UncommonPosts: 711

    I'm seeing a lot of cases of people screaming "I didn't do it".  Reminds me of some crappy criminal drama.

    or

    Trion worked itself into a corner and is thrashing around like a wild animal trying to get out of it.

    Raquelis in various games
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    Anticipating: Everquest Next Crowfall, Pantheon, Elden Ring

    Tank - Healer - Support: The REAL Trinity
  • CallidorCallidor Member Posts: 371
    Originally posted by Roguewiz

    I'm seeing a lot of cases of people screaming "I didn't do it".  Reminds me of some crappy criminal drama.

    or

    Trion worked itself into a corner and is thrashing around like a wild animal trying to get out of it.

    I lol'd Im sure tons of people are going the "Im innocent route". I'm betting its a mixture of the two, and while Im sure a lot of bans are legitimate, theres more than likely quite a few that arent.

    image
  • VoreDockVoreDock Member UncommonPosts: 128
    Originally posted by An4thor
    I don't see how they would wrongfully ban you..they should have like logs and stuff to detect you using a scrip. So, sorry if i don't belive you.

    i dont use scripts  i asked for help with my settings not holding   and my praton buff not showing up for 4 or 5 days  in the middle of my time  i am on windows 10 and i am just a long tirm mmo player  the next day i go to log in witch wsa today at 4 am  and I have a ban and cant even post on forums i am disputeing it but i am pissed i asked for help and git kicked i was not even rude 

  • TalonsinTalonsin Member EpicPosts: 3,619
    Originally posted by Callidor

    More and more people feel like they have to do exactly what the cheaters are doing to stay competitive. Not that bans mean anything to anyone because its a  f2p game, people who are cheating will just start over and cheat their way back to where they were until or if they get caught. 

    In order to grab land you need to sub and that seems like the biggest issue with the game (lack of land).  While I agree that there are probably some people using keybinds on a razor mouse that got banned, overall I am happy with the action Trion has taken so far.  You can never get rid of all the hackers but this is a good start.

    "Sean (Murray) saying MP will be in the game is not remotely close to evidence that at the point of purchase people thought there was MP in the game."  - SEANMCAD

  • JabasJabas Member UncommonPosts: 1,249
    Originally posted by Callidor
    Originally posted by Jabas

    Its a cheap excuse imo.

    Cheaters dont want neither like competition, its just player that cant handle real competiton and just want to "win" everytime no matter at what cost.

    Competition in every game, not only video ones, is playing by the rules and "figth" to win using only legal moves.

     

    I know i allways lose to hackers but i dont change my behave because of that.

    Winning to matter what the cost is the backbone of Trion's business model. You think labor pots sell well for their aesthetic value? Its a double edge sword, you cant milk peoples competitive nature for cash and not expect people to go one step further. Trion condones the "do anything to win attitude" it makes them more money.

    You can try circle around the topic we are discussing the way you want trying to send the fault to Trion of some people cheating.

    People cheat or not is based on is own personal decision, its only their own fault.

    Dont like Trion system neither the game? dont play it, its simple.

  • VoreDockVoreDock Member UncommonPosts: 128
    Originally posted by Talonsin
    Originally posted by Callidor

    More and more people feel like they have to do exactly what the cheaters are doing to stay competitive. Not that bans mean anything to anyone because its a  f2p game, people who are cheating will just start over and cheat their way back to where they were until or if they get caught. 

    In order to grab land you need to sub and that seems like the biggest issue with the game (lack of land).  While I agree that there are probably some people using keybinds on a razor mouse that got banned, overall I am happy with the action Trion has taken so far.  You can never get rid of all the hackers but this is a good start.

    that is not true anyone can get land with praton time you get that with apex  it couse 40 to 60 gold  in game  x2 and use use cash shop credits that you get for apex bught with in game gold  to pay for sub it's like bying gold but from trion and then you have a full sub and you can own land once you own land you dont have to keep your sub if you pay your taxes you never lose you land you just cant move it but after the first time keeping the praton sub is very easy 

  • CallidorCallidor Member Posts: 371
    Originally posted by Jabas
    Originally posted by Callidor
    Originally posted by Jabas

    Its a cheap excuse imo.

    Cheaters dont want neither like competition, its just player that cant handle real competiton and just want to "win" everytime no matter at what cost.

    Competition in every game, not only video ones, is playing by the rules and "figth" to win using only legal moves.

     

    I know i allways lose to hackers but i dont change my behave because of that.

    Winning to matter what the cost is the backbone of Trion's business model. You think labor pots sell well for their aesthetic value? Its a double edge sword, you cant milk peoples competitive nature for cash and not expect people to go one step further. Trion condones the "do anything to win attitude" it makes them more money.

    You can try circle around the topic we are discussing the way you want trying to send the fault to Trion of some people cheating.

    People cheat or not is based on is own personal decision, its only their own fault.

    Dont like Trion system neither the game? dont play it, its simple.

    Actually I was very much on topic, the topic is about being banned without good cause. I was discussing the behavior of the individuals who are the cause. 

    You didnt counter my argument, you simply said "dont like it dont play it."

    there will never come a day in AA where people arent cheating. Its the nature of the beast. And as I pointed out earlier, Trion should have known better. They had the Russian, Korean, and Japanese launches to refer to, and should have planned accordingly. Theres no excuse for this knee jerk response, it should have been better controlled from the get go.

    image
  • VoreDockVoreDock Member UncommonPosts: 128
    i fully support and ask Trion to ban hackers and cheeters but  banning after you submit a support ticked is  not right  as for AH bidding i did not even know some were useing a bot for that  i do know some kind of program is used on land plots the expire  lost 2 to a lv 12 and a lv 11  but i dont know what it is and wont never use it  i just want to play and i hope all the ASSHATS killing this game  leave not that trion is deleating gold from gold byers 
  • JabasJabas Member UncommonPosts: 1,249
    Originally posted by Callidor
    Originally posted by Jabas
     

    You can try circle around the topic we are discussing the way you want trying to send the fault to Trion of some people cheating.

    People cheat or not is based on is own personal decision, its only their own fault.

    Dont like Trion system neither the game? dont play it, its simple.

    Actually I was very much on topic, the topic is about being banned without good cause. I was discussing the behavior of the individuals who are the cause. 

    You didnt counter my argument, you simply said "dont like it dont play it."

    there will never come a day in AA where people arent cheating. Its the nature of the beast. And as I pointed out earlier, Trion should have known better. They had the Russian, Korean, and Japanese launches to refer to, and should have planned accordingly. Theres no excuse for this knee jerk response, it should have been better controlled from the get go.

    Theres nothing to counter in your "argument", you mix legal stuff like pots from cash shop with cheating. There are plenty of post about the implementation of CS in AA, here we are talking about cheating and unfair bans.

    Keep defending the cheaters all you want just because you dont like Trion and AA, your behave is your personal choice just like those who chose to cheat. The game rules, for more stupid they might be, have nothing to do with it. People should take responsability for their actions and not try to find fault in somewhere else.

     

  • CallidorCallidor Member Posts: 371
    Originally posted by Jabas
    Originally posted by Callidor
    Originally posted by Jabas
     

    You can try circle around the topic we are discussing the way you want trying to send the fault to Trion of some people cheating.

    People cheat or not is based on is own personal decision, its only their own fault.

    Dont like Trion system neither the game? dont play it, its simple.

    Actually I was very much on topic, the topic is about being banned without good cause. I was discussing the behavior of the individuals who are the cause. 

    You didnt counter my argument, you simply said "dont like it dont play it."

    there will never come a day in AA where people arent cheating. Its the nature of the beast. And as I pointed out earlier, Trion should have known better. They had the Russian, Korean, and Japanese launches to refer to, and should have planned accordingly. Theres no excuse for this knee jerk response, it should have been better controlled from the get go.

    Theres nothing to counter in your "argument", you mix legal stuff like pots from cash shop with cheating. There are plenty of post about the implementation of CS in AA, here we are talking about cheating and unfair bans.

    Keep defending the cheaters all you want just because you dont like Trion and AA, your behave is your personal choice just like those who chose to cheat. The game rules, for more stupid they might be, have nothing to do with it. People should take responsability for their actions and not try to find fault in somewhere else.

     

    Im not condoning cheating my friend, Im saying Trion knew damn well in advance what would happen, and for whatever reason they chose not to handle the problem before it got out of hand. Like I said, they had 3 other countries versions to look at and learn from, and it seems to me they chose not to.

    I couldnt begin to fathom why Trion wasnt more proactive. And now theyre paying the price of bad press with a overdone response to it. This is Trions fault for not being prepared  when they full well could and should have been.

    image
  • MurmelixMurmelix Member UncommonPosts: 53

    If you would try to identify hackers/bots, how would you do it?

    With propper transaction-logging in the database, do something like this:

    - Check if people claim land, the second it comes available - multiple times - even with luck, there is no way, you could do it more than one time

    - Check if people be at different places in short periods of time

    - Check if their inventory is properly updates while crafitng/buying

     

    Simple checks, 100% accuracy. How can anyone be banned by accident?

  • JabasJabas Member UncommonPosts: 1,249
    Originally posted by Callidor
    Originally posted by Jabas
    Originally posted by Callidor

    Im not condoning cheating my friend, Im saying Trion knew damn well in advance what would happen, and for whatever reason they chose not to handle the problem before it got out of hand. Like I said, they had 3 other countries versions to look at and learn from, and it seems to me they chose not to.

    I couldnt begin to fathom why Trion wasnt more proactive. And now theyre paying the price of bad press with a overdone response to it. This is Trions fault for not being prepared  when they full well could and should have been.

    Trion/XLGames fault:

    - Bad launch to some founders.

    - Bad inicial rules to land grab.

    - Bad queues management.

    - Bad number of servers in Launch day.

    - Bad decision related to CS implementation.

    Where Trion/XLGames dont have any fault:

    - Players that chose to cheat the system. 

  • CallidorCallidor Member Posts: 371
    Originally posted by Jabas
    Originally posted by Callidor
    Originally posted by Jabas
    Originally posted by Callidor

    Im not condoning cheating my friend, Im saying Trion knew damn well in advance what would happen, and for whatever reason they chose not to handle the problem before it got out of hand. Like I said, they had 3 other countries versions to look at and learn from, and it seems to me they chose not to.

    I couldnt begin to fathom why Trion wasnt more proactive. And now theyre paying the price of bad press with a overdone response to it. This is Trions fault for not being prepared  when they full well could and should have been.

    Trion/XLGames fault:

    - Bad launch to some founders.

    - Bad inicial rules to land grab.

    - Bad queues management.

    - Bad number of servers in Launch day.

    - Bad decision related to CS implementation.

    Where Trion/XLGames dont have any fault:

    - Players that chose to cheat the system. 

    -Trion fault

    -Being more concerned making money from founders packs and cash shop items than stopping hacking and cheating from the get go.

    image
  • TalonsinTalonsin Member EpicPosts: 3,619
    Originally posted by VoreDock
    Originally posted by Talonsin

    In order to grab land you need to sub and that seems like the biggest issue with the game (lack of land).  While I agree that there are probably some people using keybinds on a razor mouse that got banned, overall I am happy with the action Trion has taken so far.  You can never get rid of all the hackers but this is a good start.

    that is not true anyone can get land with praton time you get that with apex  it couse 40 to 60 gold  in game  x2 and use use cash shop credits that you get for apex bught with in game gold  to pay for sub it's like bying gold but from trion and then you have a full sub and you can own land once you own land you dont have to keep your sub if you pay your taxes you never lose you land you just cant move it but after the first time keeping the praton sub is very easy 

    While that is true, someone had to buy that APEX from Trion.  Sure you can sub without paying a dime but someone else paid your dime.  As hackers who buy APEX get banned, less APEX will sell and less people will buy it.  If someone wants to get gold in the game and buys APEX and no one is buying since hackers got banned then they will buy less as it would be harder to sell so Trion would make less money. 

     

    "Sean (Murray) saying MP will be in the game is not remotely close to evidence that at the point of purchase people thought there was MP in the game."  - SEANMCAD

  • EcocesEcoces Member UncommonPosts: 879

    get those hacks/botting programs off your computer. it had nothing to do with you asking for support.

     

    lol @ all the "innocent" victims of Trions banning.

  • seafirexseafirex Member UncommonPosts: 419
    Originally posted by Murmelix
    100% accuracy, they say

    They said for what they can see up to now the result where 100% accurate up to then. That is what they got from the accounts they had verified at the time, from the resulting bans. They never said all of them where 100% accurate. Only the one's that got caught and that it was true for them turn the words around of the dev and said 100% for all accounts where legit bans.

    Since then all the cheaters and hackers are trying to discredit Trion because they are mad at them for getting caught. Funny things is it will take a bit of time for Trion to sort this one out and find the casualties of this ban but they will restore the accounts of those that did not cheat or hack or bot.

    Another thing you need to know is if they find out a account was not cheating but hanging out with cheaters and gettings rewarded by them by getting stuff etc or even levelup faster because of them they are in the same boat and won't get there account back. It is the same as if you go in a store and your friend steals something while he his with you, you are 100% responsable for him because you where with him at the time he did what he did.

  • An4thorAn4thor Member Posts: 524

    "The only unbans we do here are when gold farmers compromise legit accts and use them for bottling. Those are cleaned up and released. The rest stand. And we verify that on our own, outside of storytelling."

     

    http://www.reddit.com/r/archeage/comments/2k7k3s/trion_please_dont_do_this/

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