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[Column] Elder Scrolls Online: Time to Slow It Down, ZeniMax
SBFord
Former Associate EditorMember LegendaryPosts: 33,129
Timing is everything. The last time in this space, I wrote about The Elder Scrolls Online rebounding from mistakes and negative first impressions moving forward. Since that was published, a major error happened with the latest round of patching, causing discrepancies between what was supposed to be included and what actually made it to the live server, as well as additional bugs, and, for a time, major login errors. As of this writing, the fixes haven’t yet been completely implemented. Though the overall response hasn’t changed my opinion, ZeniMax having to put out fires of its own causing does take a toll.
Read more of Christina Gonzalez's Elder Scrolls Online: Time to Slow It Down, Zenimax.
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Comments
This unfortunately has become the trend of MMO's these days.
Have an absolute minimum amount of staff to handle problems like this; and as a result they fail miserably. I haven't been playing ESO but I've been part of the ArcheAge debacle where Customer Support is virtually non-existant and if you should ever need help, good luck to you! Server issues or login issues take hours to even get acknowledged, and then only on social media.
Patching now. This should take care of the issue from Monday's patch, what this article is about.
Not bad, a 3 day turn around.
3 days to fix some major errors caused by a patch? That IS bad.
4 days for US players. Only EU got the patch today. They are using them as lab rats to test if it break again.
Not really in fact without knowing how their work flow is set up i have to say it is actually rather quick.
Not only do you need to fix, QA and compile an new build but you need to find time to deploy it.
Especially as we do not know how bad it was.. It could have been a "defcon 1" level of frackuppery the code caused.
So instead of being negative and setting your inner energies all out of whack... Look at the bright side. It only took 3 days... I have EA games that never had their critical bugs patched.
This have been a good conversation
I don't know, there hasn't really been any glaring issues in all of my time playing that has made me mad enough to stop playing (although I don't do pvp that often, probably a big contributor to my stance). Right now the biggest issue is that xp bug that makes leveling VR near impossible. I'm VR14 so it's no big deal but my friend just resubbed and he's VR6 so for the time being we have just been doing dungeons until we can properly quest again.
This is a very minor bump in the road in my eyes, anyone calling for heads to roll must have serious temperamental issues. Good article.
Gotta love all the people who never worked in a real Enterprise (no, not the spaceship...), have no clue on how a testing process works or that you cannot update production servers at will, BUT still like to fill pages and pages with the equivalent of brain farts over the subject.....
Keep up, you are almost as hilarious as the trolls that plagued TESO since beta and still scream "F2P in 6 months..."
Gotta agree on all you said. I parked my VR till this gets fixed and enjoying all the redesigned delves with an alt
TESO 'players' are probably the most toxic and histeric-prone around.
How major are they?
I'm willing to bet that the majority people don't even know what the bugs are. I don't and I'm on the forums and in game every day. Something about more XP? I heard someone say something about the group finder not working properly, but someone else said it was.
Believe me when something goes bad, I'm one of the first on the forums to say so. There have been many times over the past 7-8 months that things when bad with a patch that should have been written about. This is just not one.
This game was supposed to be THE ONE for me.
It had most(not all,no housing for example) of the features I want.
BUT....the AvA still has technical problems(lag) on top of ques to even get into some of the campaigns.Character advancement requires incessant pve grinding(I'm really not into pve 24/7). On top of that Cyrodiil development/advancement(while in the works) is simply not being put into the game.(I thought this was Matt Firror's forte)
I'm not going to keep putting my hard earned money into parts of the game that should have been functional from day 1.So I've reluctantly un-subbed
So you are saying that broken VP isn't a big deal at all? the same Veteran Ranks that caused a lot of players to quit in first place? players are stuck at lvl 50 for how many weeks now? but since you only PVP so i guess it isn't a big deal right?
For anyone who doesn't know, Zenimax laid off approximately 70% of their total workforce. The reason they're slow is because they're operating at a bare minimum of employment.
Yeah being stuck at 50 for the past 3 days (not weeks...)would suck. The good news is that all XP is being tracked and all gains/ranks will be given upon attacking 1 MOB was patch goes live.
So again if you call missing out on the magic number on you character sheet updating and 2 or 3 skill points for 3 days Major, I still have to disagree.
edit- you are entitled to how you feel ofcourse. Who am I to say those feelings are invalid.
Actually its weeks (more like months) since VR has been a huge turn off for majority of players and cause for many quitting the game. So it is just more than 3 days. And patch 1.5 was also deployed more than 3 days ago and for a lot of re subscribers it is a 'big' issue. I guess you don't visit official forums much.
You are moving the goal post. They way some feel about vet levels has nothing to do with patch 1.5 or bugs. What is this "weeks/months" thing you are talking about? It's just not true. Are you saying that you didn't like they way vet levels worked so thats why you were stuck at level 50?
Considering 1.5 patch is what broke veteran leveling so ofcourse it got everything to do with it. Patch that was deployed 3 day ago was to fix that mess which didn't work.
Stuck / quit call it what you want but yes. I quit after launch for the same reason as many else did. Veteran ranks were horrible and not fun at all. Patch 1.5 was supposed to fix this.
What Zenimax said about it..
They are changing the VR experience. They've listened to the community, and the changes into the Champion level system have been met with positive reactions. This has been known for quite some time. Getting hysterical and pretending the VR system is the end of the world and people are leaving in masses is just hyperbole, and part of the fuel you have used in the last couple dozen of your posts. You can be critical without resorting to misrepresentative melodrama.
And 3 days is nothing. They've apologized, and fixes are coming tomorrow. The discrepancy in XP gain is still being tracked, and killing 1 mob after the patch will allow those affected to regain what didn't show up earlier. Again, this is known as well, and going on and on like this is the end of the world doesn't strengthen your position. They messed up aspects of this patch, and it's being fixed. Time to stop grinding that axe and move on.
When I said i had "time", i meant virtual time, i got no RL "time" for you.
You sure about that? because everything that i have read over multiple websites and seen in game suggest otherwise.
And since Zenimax will never release the actual sub numbers so i guess we will never know the truth.
What I find funny is that anyone who doesn't like VR leveling --- and you can count me as one -- would have thought that the patch 1.5 temporary tweak to it would be enough of a reason to get back on that grind.
I'm doing anything other than VR grind and will continue doing that until it's totally gone in a few weeks. Less painful is still, well, painful.
“Microtransactions? In a single player role-playing game? Are you nuts?”
― CD PROJEKT RED
As you well know, people like to rage on the forums. Even more, pulling anecdotal evidence from those same people is less than worthless. I prefer to gauge the health of a game by (and what a silly thought) actually being in-game and seeing how robust it is. Judging by how active my guilds are, how full the zones are, the constant activity of zone chat, and zero in-game discussion about the topics you say the "majority" are concerned about, your myopic focus on forum drama belongs to a small handful that seem to have a lot of time on their hands.
Now excuse me, I'm going to log back in and leave you to your ranting.
Sounds more like fact than your opinion. Your 'judgement' is as speculative as mine. Truth rests only with Zenimax.
I like how everytime a game isn't doing well people would shrug off form complaints as a 'minority'.
The zones aren't full and 4 of my guilds are dead.. that is what my experience has been since i resubbed. And yes you should log in game rather than rant about people ranting.