In the past the only two times I've had an issue like this it was due to:
1) The graphical card was overheating/dying.
2) My PSU was too weak to handle the extra demands my GFX made of it each time I ran a game with high demands.
I don't suppose you overclocked your CPU recently? Or did anything else that would increase the power usage?
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If the crashing is not due to excessive heat on the CPU or GPU, then i'd look at the Ram, if you have prime 95, then run the torture test, using short first to test the cpu and then longer for mix of both cpu and ram, errors in either should crop up after at most 2 cycles. Failing ram can cause all kinds of issues from corrupting downloads, to the system itself crashing, worth eliminating them as the cause.
If its not temp, then its most likely your power supply. You need to look up your mother board type and case type and find a power supply that fits it. newegg.com and http://www.tigerdirect.com/ are good places to look for deals. If your PC has been working fine for 3 years and you have not messed with your PC, your ram does not magicly get unseated. CPU and GPU needs a steady supply of power, if they work harder because of more moving objects on the screen or a mass of spell effects and the CPU and GPU try and draw the power they need and its not there, they will shut down your PC.
Originally posted by Nanfoodle If its not temp, then its most likely your power supply. You need to look up your mother board type and case type and find a power supply that fits it. newegg.com and http://www.tigerdirect.com/ are good places to look for deals. If your PC has been working fine for 3 years and you have not messed with your PC, your ram does not magicly get unseated. CPU and GPU needs a steady supply of power, if they work harder because of more moving objects on the screen or a mass of spell effects and the CPU and GPU try and draw the power they need and its not there, they will shut down your PC.
right now I have a corsair 650 psu, unfortunately there is no testing it to see if it is bad unless I spend money and I am not sure how to do it. I put the graphics card through all kinds of tests and it seems to be ok running a max of 65 c on "shadows of mordor" with everything set to high or ultra, during the game I ran a program called speed fan and played the game in window so I could moniter the temp it got up to 43c before it crashed so I do not know if that is to high for a cpu, the fans are spinning fine and I dusted everything out. I have an older 4870 ati card which I am going to put in my problem computer to determine if it is the graphic cards fault I also have a 850 psu from an older computer which I can put in to test the psu
Originally posted by Gestankfaust 42c is 108 f Last time I checked (for my CPU) 72f was high. And was why I crashed (when I went over that I mean) Always puzzled me, but 108f is way too high for a CPU as far as I know
You have C and F confused. 72F is considered normal room temperature. 72C for some older CPUs is too high. Most newer CPUs can go upwards of 90-100C.
It may be something as simple as the GPU is going "bad".
If it has overheated in the past it may be damaged and while not showing excess temps now it shuts down under load. I had a GPU do this years ago. It would play non demanding games, web browse, ect without issue, but as soon as a game put it under heavy load it would crash. And never showed high temps, it would just crash before it reached a high temp.
My bet is on the GPU or PSU. If you have another GPU & PSU to swap out and test then thats the way to go. I would start with the PSU. If games crash with another PSU then the GPU just needs replacing.
Your CPU temp is a bit suspect - 42C under load would be extremely good - probably too good for that to be a real honest number (not that I am accusing you of lying, but rather the software misreporting or crashing before it actually shows the peak number, or your software/game not actually stressing the CPU).
That, and Shadows of Mordor (or pretty much any other game) isn't the best thing to load your CPU with - it's great for graphics I'm sure, but most games don't stress the CPU that much.
Regardless, I don't think it's heat - nothing looks to be getting that hot.
PSU alone isn't the only thing - there are VRMs on the motherboard and graphics card, and those are what I would suspect the crashing is from right now. It could very well be that the PSU is faulty and that's what broke the VRMs on either of those things.
Swapping out the PSU is easy, and I"m not saying that's not a good idea - that could be the issue, but 9 times out of 10 it's the PSU fried something else, and the PSU being bad isn't causing the crashes, it's frying the parts that are causing the crashes. I'm just saying don't automatically assume your PSU is good if you swap it out and your computer still crashes.
Originally posted by Nanfoodle If its not temp, then its most likely your power supply. You need to look up your mother board type and case type and find a power supply that fits it. newegg.com and http://www.tigerdirect.com/ are good places to look for deals. If your PC has been working fine for 3 years and you have not messed with your PC, your ram does not magicly get unseated. CPU and GPU needs a steady supply of power, if they work harder because of more moving objects on the screen or a mass of spell effects and the CPU and GPU try and draw the power they need and its not there, they will shut down your PC.
right now I have a corsair 650 psu, unfortunately there is no testing it to see if it is bad unless I spend money and I am not sure how to do it. I put the graphics card through all kinds of tests and it seems to be ok running a max of 65 c on "shadows of mordor" with everything set to high or ultra, during the game I ran a program called speed fan and played the game in window so I could moniter the temp it got up to 43c before it crashed so I do not know if that is to high for a cpu, the fans are spinning fine and I dusted everything out. I have an older 4870 ati card which I am going to put in my problem computer to determine if it is the graphic cards fault I also have a 850 psu from an older computer which I can put in to test the psu
Thats the way of computer, only way you can find whats really wrong is an educated guess and swapping parts. If you cant get your hands on a working power supply to test it then you have 2 options, buy one (from somewhere with a good return polity maybe) or buy a new computer.
Boot into the BIOS immediately after a crash and check your temps, as well as the voltage on your PSU. The PSU voltage should remain pretty stable. if it's all over the place, it may be your power supply.
Download the latest stable driver for your card, uninstall all previous graphics card drivers, restart your machine and install the new driver.
Try playing with 1 of your sticks of RAM out, as well as try moving your RAM to different DIMM trays.
I'm sure others have said all this, but i haven't read through everything. Good luck!
Joined 2004 - I can't believe I've been a MMORPG.com member for 20 years! Get off my lawn!
ok maybe good news, yesterday I cleaned the inside of my case from top to bottom, I then ran "shadows of Mordor" 3 times, it crashed the first time after 7 min and the 2nd time within 2 min, the third time I played was able to go 20 min and it did not crash I just quit game, this morning I played 25 min with no crash, maybe its fixed? or whatever it is is just not acting up now? I am going to download Dragon age inquisitor (which originally started the freezing problem) and see if that plays. Could this whole crashing thing be because of dust?
ok maybe good news, yesterday I cleaned the inside of my case from top to bottom, I then ran "shadows of Mordor" 3 times, it crashed the first time after 7 min and the 2nd time within 2 min, the third time I played was able to go 20 min and it did not crash I just quit game, this morning I played 25 min with no crash, maybe its fixed? or whatever it is is just not acting up now? I am going to download Dragon age inquisitor (which originally started the freezing problem) and see if that plays. Could this whole crashing thing be because of dust?
It sure can be because of dust. It's the most common reason for overheating.
I am using an i5 3570 windows 7-64 bit, I pasted to pastebin
lol need the link of your pastebin post so I can look through it for errors.
I did everything you told me to and signed up for an account at pastebin and then downloaded the results to my desk top but cannot figure out how to copy the results and paste them to pastebin? I got it to copy but it did not copy all the information
-Check if the GPU fan is spinning then check the case fan that should be pointing right at your GPU. most fans have a sticker you can remove that covers a small hole you can oil up to keep the fan moving. If you don't havea case fan buy one(120mm) off newegg for 3-5 dollars
-Redownload the newest drivers for your GPU, they are free and readily available
-Look up your GPU and ensure that you have enough power running to it. If you barely had enough power it may work for years until your power supply gets tired and cranks out less juice, causing your GPU to fail. Some cards require extra power be run to it so double check that as well.
-Remove the graphics card and put it in a friends computer, this ensures the problem is indeed the card before you start dropping $$.
-Check if the GPU fan is spinning then check the case fan that should be pointing right at your GPU. most fans have a sticker you can remove that covers a small hole you can oil up to keep the fan moving. If you don't havea case fan buy one(120mm) off newegg for 3-5 dollars
-Redownload the newest drivers for your GPU, they are free and readily available
-Look up your GPU and ensure that you have enough power running to it. If you barely had enough power it may work for years until your power supply gets tired and cranks out less juice, causing your GPU to fail. Some cards require extra power be run to it so double check that as well.
-Remove the graphics card and put it in a friends computer, this ensures the problem is indeed the card before you start dropping $$.
All fans are spinning , I downloaded the latest drivers and it still crashed, my psu is a corsair tx 650 which I assume is enough to run my ati 7870 although I could be wrong. I have an older 4870 ati card which I will put into my computer to see if it still crashes, I assume once I put in the 4870 card if it does not crash than it is the fault of the 7870 card, if it still crashes?
He has a Corsair TX 650 power supply currently which Corsair is very well built. I use a Corsair 750HX in my gaming rig which I built 5 years ago. It's still running strong as hell without showing any signs of going out.
But I have seen power supply's cause random freezes or BSOD on computers. I'm not saying that this is the cause of his problem since I'm not there to see it in person.
If you have extra parts laying around you could change each part out temporary. Till you find the cause of what is causing your PC to freeze, reboot, shutdown.
Are you able to perform a system restore to a point before the crashes started happening? Even better, if you can use a fresh install of Windows, that would completely eliminate software.
This doesn't seem like a heat issue with the CPU or GPU, based on the temperatures you reported. A PSU wouldn't normally cause a system freeze. Instead, a bad PSU would usually cause blue screens or total system shutdowns.
I'm still thinking something on the motherboard could be overheating. If you can't do a system restore, try opening the case and setting a large fan up next to your system to blow air into it.
Do this for me open an admin command prompt and type " sfc /scannow "
let us know if it finds any errors
What virus protection do you use, do you keep it updated, and do you run full scans regularly.
VERY remote possibility of a rootkit but strongly doubt it.
I am like 90% sure your PSU is going bad. They can start to fail and have different crash times like you are experiencing.
They are pretty easy to swap out and you can get a decent one one fairly cheap.
I would suggest a corsair 750 or above.
Oh one last thought do a hard disk check just on the very off chance its a bad drive
all the errors either say WMI or application, most say WMI, I ran a HDD scan and there were no bad sectors, I use micorsoft essentials as I understand it does not tax a computer to much
Are you able to perform a system restore to a point before the crashes started happening? Even better, if you can use a fresh install of Windows, that would completely eliminate software.
This doesn't seem like a heat issue with the CPU or GPU, based on the temperatures you reported. A PSU wouldn't normally cause a system freeze. Instead, a bad PSU would usually cause blue screens or total system shutdowns.
I'm still thinking something on the motherboard could be overheating. If you can't do a system restore, try opening the case and setting a large fan up next to your system to blow air into it.
unfortunately a system restore only goes back about 6 days and this has been going on for about 14 days,
I downloaded Dragon age inquisitor and had about 4 freezes all within 2 min, I took out my 7870 graphic card and put in my old 4870 and was able to play DAI for 30 min, everything ran smooth although at only med and low settings, I just downloaded Elder scrolls online and am going to play that for awhile, that was one of the games that was freezing a lot.
Comments
In the past the only two times I've had an issue like this it was due to:
1) The graphical card was overheating/dying.
2) My PSU was too weak to handle the extra demands my GFX made of it each time I ran a game with high demands.
I don't suppose you overclocked your CPU recently? Or did anything else that would increase the power usage?
My SWTOR referral link for those wanting to give the game a try. (Newbies get a welcome package while returning players get a few account upgrades to help with their preferred status.)
https://www.ashesofcreation.com/ref/Callaron/
right now I have a corsair 650 psu, unfortunately there is no testing it to see if it is bad unless I spend money and I am not sure how to do it. I put the graphics card through all kinds of tests and it seems to be ok running a max of 65 c on "shadows of mordor" with everything set to high or ultra, during the game I ran a program called speed fan and played the game in window so I could moniter the temp it got up to 43c before it crashed so I do not know if that is to high for a cpu, the fans are spinning fine and I dusted everything out. I have an older 4870 ati card which I am going to put in my problem computer to determine if it is the graphic cards fault I also have a 850 psu from an older computer which I can put in to test the psu
You have C and F confused. 72F is considered normal room temperature. 72C for some older CPUs is too high. Most newer CPUs can go upwards of 90-100C.
It may be something as simple as the GPU is going "bad".
If it has overheated in the past it may be damaged and while not showing excess temps now it shuts down under load. I had a GPU do this years ago. It would play non demanding games, web browse, ect without issue, but as soon as a game put it under heavy load it would crash. And never showed high temps, it would just crash before it reached a high temp.
My bet is on the GPU or PSU. If you have another GPU & PSU to swap out and test then thats the way to go. I would start with the PSU. If games crash with another PSU then the GPU just needs replacing.
My 2cp
Your GPU temp sounds find.
Your CPU temp is a bit suspect - 42C under load would be extremely good - probably too good for that to be a real honest number (not that I am accusing you of lying, but rather the software misreporting or crashing before it actually shows the peak number, or your software/game not actually stressing the CPU).
That, and Shadows of Mordor (or pretty much any other game) isn't the best thing to load your CPU with - it's great for graphics I'm sure, but most games don't stress the CPU that much.
Regardless, I don't think it's heat - nothing looks to be getting that hot.
PSU alone isn't the only thing - there are VRMs on the motherboard and graphics card, and those are what I would suspect the crashing is from right now. It could very well be that the PSU is faulty and that's what broke the VRMs on either of those things.
Swapping out the PSU is easy, and I"m not saying that's not a good idea - that could be the issue, but 9 times out of 10 it's the PSU fried something else, and the PSU being bad isn't causing the crashes, it's frying the parts that are causing the crashes. I'm just saying don't automatically assume your PSU is good if you swap it out and your computer still crashes.
Thats the way of computer, only way you can find whats really wrong is an educated guess and swapping parts. If you cant get your hands on a working power supply to test it then you have 2 options, buy one (from somewhere with a good return polity maybe) or buy a new computer.
Boot into the BIOS immediately after a crash and check your temps, as well as the voltage on your PSU. The PSU voltage should remain pretty stable. if it's all over the place, it may be your power supply.
Download the latest stable driver for your card, uninstall all previous graphics card drivers, restart your machine and install the new driver.
Try playing with 1 of your sticks of RAM out, as well as try moving your RAM to different DIMM trays.
I'm sure others have said all this, but i haven't read through everything. Good luck!
Joined 2004 - I can't believe I've been a MMORPG.com member for 20 years! Get off my lawn!
ok maybe good news, yesterday I cleaned the inside of my case from top to bottom, I then ran "shadows of Mordor" 3 times, it crashed the first time after 7 min and the 2nd time within 2 min, the third time I played was able to go 20 min and it did not crash I just quit game, this morning I played 25 min with no crash, maybe its fixed? or whatever it is is just not acting up now? I am going to download Dragon age inquisitor (which originally started the freezing problem) and see if that plays. Could this whole crashing thing be because of dust?
lol need the link of your pastebin post so I can look through it for errors.
It sure can be because of dust. It's the most common reason for overheating.
"Be water my friend" - Bruce Lee
I did everything you told me to and signed up for an account at pastebin and then downloaded the results to my desk top but cannot figure out how to copy the results and paste them to pastebin? I got it to copy but it did not copy all the information
Link? I assume www.pastebin.com/YX1rrmSz yup that is the link
Things I would try:
-Check if the GPU fan is spinning then check the case fan that should be pointing right at your GPU. most fans have a sticker you can remove that covers a small hole you can oil up to keep the fan moving. If you don't havea case fan buy one(120mm) off newegg for 3-5 dollars
-Redownload the newest drivers for your GPU, they are free and readily available
-Look up your GPU and ensure that you have enough power running to it. If you barely had enough power it may work for years until your power supply gets tired and cranks out less juice, causing your GPU to fail. Some cards require extra power be run to it so double check that as well.
-Remove the graphics card and put it in a friends computer, this ensures the problem is indeed the card before you start dropping $$.
All fans are spinning , I downloaded the latest drivers and it still crashed, my psu is a corsair tx 650 which I assume is enough to run my ati 7870 although I could be wrong. I have an older 4870 ati card which I will put into my computer to see if it still crashes, I assume once I put in the 4870 card if it does not crash than it is the fault of the 7870 card, if it still crashes?
thanks for the FYI
event errors listed at ID 10 , if that is any help
When you sad event error ID 10 does it say WMI ?
Do this for me open an admin command prompt and type " sfc /scannow "
let us know if it finds any errors
What virus protection do you use, do you keep it updated, and do you run full scans regularly.
VERY remote possibility of a rootkit but strongly doubt it.
I am like 90% sure your PSU is going bad. They can start to fail and have different crash times like you are experiencing.
They are pretty easy to swap out and you can get a decent one one fairly cheap.
I would suggest a corsair 750 or above.
Oh one last thought do a hard disk check just on the very off chance its a bad drive
He has a Corsair TX 650 power supply currently which Corsair is very well built. I use a Corsair 750HX in my gaming rig which I built 5 years ago. It's still running strong as hell without showing any signs of going out.
But I have seen power supply's cause random freezes or BSOD on computers. I'm not saying that this is the cause of his problem since I'm not there to see it in person.
If you have extra parts laying around you could change each part out temporary. Till you find the cause of what is causing your PC to freeze, reboot, shutdown.
Are you able to perform a system restore to a point before the crashes started happening? Even better, if you can use a fresh install of Windows, that would completely eliminate software.
This doesn't seem like a heat issue with the CPU or GPU, based on the temperatures you reported. A PSU wouldn't normally cause a system freeze. Instead, a bad PSU would usually cause blue screens or total system shutdowns.
I'm still thinking something on the motherboard could be overheating. If you can't do a system restore, try opening the case and setting a large fan up next to your system to blow air into it.
all the errors either say WMI or application, most say WMI, I ran a HDD scan and there were no bad sectors, I use micorsoft essentials as I understand it does not tax a computer to much
unfortunately a system restore only goes back about 6 days and this has been going on for about 14 days,
Saying X component SHOULD be fine is not relevant in the slightest. As is with the way of electronics they can be prone to failure over time.
Problem Areas.
1. PSU.
2. GPU.
3. Memory.
Replace 1 component at a time with a known working part.
Usually i wouldn't suggest memory, but recently i came a across an issue with a faulty DIMM that gave these sorts of problems.
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