Grim Dawn has had an issue with freezing and crashing, necessitating a complete restart of computer, since it's release on Steam. At first they said it was a small problem, even though most of us had no error reports to send to Crate because the crash was total requiring a restart. Later they said the fix would come when...."it was ready". Now they are totally ignoring the issue. If mention is made on the forums it is answered with a laundry list of work arounds including the always comforting "at your own risk" variety(assigning to a single core, etc). Grim Dawn is a great game, and I think they have earned some time and leniency on that basis, however.....far too many of us paid money for a game we cannot play, and we are being ignored by the company that sold it to us. Damage control by evasion is seldom a wise choice .....:(