http://i.imgur.com/wL3Qx0c.pngSome interesting numbers have appeared in a CIG response to Paypal when a Goon tried to get a refund for his pledge (seems like 3 years of easy refunds were not enough for him).
Around 300.000 backers have tested the Star Citizen Alpha since December 2015, clocking approximately 1.5 million hours of gameplay.Paypal ruled IN FAVOR of the merchant (= CIG). Which may also be an important information for the discussion in other ongoing threads in this subforum.
Nonetheless the guy will get a refund because CIG does not want any further participation of this individual in the Star Citizen community. Draw your own conclusions.
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But here's the thing that Erillion did not realize and in he thought, that such letter would do something good for his cause.
There is now the proof of bad faith attitude and deceptive claims in their advertising, in their emails to backers, to the press and now even to Paypal.
CIG knows that they are screwed and while they obviously will do and say whatever in matters of defense, they know that cannot afford someone leading to the court, because that would destroy them for good and that's why they decided to give him the refund anyway, just as they are always going to give the refund to anyone that go further and persist asking it, threatening a lawsuit.
And if you are wondering what is this proof of bad faith at this point, after discussed tireless in the internet in many forums, you are very very uninformed and/or has been keeping your head buried in the sand. So... just go learn and inform yourself better about consumer rights ok? Tip: And about how CIG made/performed their "poll" that they have been using to justify their actions.
Another tip: And about how they have been acting with deceptive claims way after the change of the scope, making totally invalid the idea that "because the guy pledged more after that" means that they could do whatever they want, and deceive him how many times they wanted.
That this goon attitude be an example. Seriously. If you go further and threat a lawsuit they will refund you. It was always this way and will continue to be. Period.
Let's be honest though, they could make up any old crap as stats, no-one has any way of confirming the validity of them.
Although it must be said coming out and saying that they are getting 1.5 minutes of testing per day from each of the 300,000 backers is quite admirable.
The response looks like a lot of posturing to me from CIG.
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Original post https://forums.somethingawful.com/showthread.php?threadid=3748466&userid=0&perpage=40&pagenumber=4420#post461666079
And THEN they showed the Goon the door because the SC community is better off without him.
I guess the largest amount of manhours was clocked by a few thousand dedicated volunteer testers. The rest most likely takes a quick peek now and then and waits until the game is finished. IMHO the detailed input from this smaller subset (documented in the Issue Council) is more valuable than the casual gameplay from the majority of the backers.
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Ok CIG... now please clarify:
How many free weeks we had since Dec 2015 (I am sure that those players that never pledged were counted in this 300k)?
And how many of these accounts which "played" were duplicated (it was actually the same backer playing with different accounts and different ships in these accounts possibly)?
How many of these players were new or old backers. You know the drill. Make a chart?
And, finally, how many real individual backers you have?
And how many were refunded?
With this information I and possibly everyone involved will be able to evaluate if your marketing has been really positive for the future of your company, instead just positive to your personal need of money, at the cost of the future of this venture.
In fact, you can even convince me to never criticize you again if you share this information. Possily many would stop to be afraid for the future of this venture. So, it's a win-win right? Well... except if with this data in hands, the evaluation wouldn't be so great as just stating that "300k played since Dec 2015" right? Maybe would become clear that your "Genious" VP is doing something good only for your pockets, not for the company and for Star Citizen.
Please clarify as soon as possible. I am telling you. You are going to kill at least half of your criticism if your numbers are really so positive as Erillion dream that it is. Or at least, the criticism will lost a lot of its weight. So, be brave. Be transparent, as you claim. It's not like I am asking you to read your books. Nope. Just this information. Shared in your comm-links or any other public mean for all backers to read.
Treat us like "publishers" as you promised. Simple questions that would be answered immediatelly to any half-serious publisher. Do it, please?
Thanks in advance.
I agree with the man hour thing, I just like adding a different viewpoint to companies crowing about numbers.
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In the moment that I posted here (or could be in other websites like Massively, Reddit, Frontier Forums or SA, to exemplify a few), won't take long so CIG knows that it was requested. In a matter of minutes, in general
Appreciate the advice. But it makes no sense because you, more than anyone else here, know that is totally unnecessary and posting here is more than enough.
I think the majority of hours have been clocked by a few thousand dedicated testers.
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Their costs at running development are probably at least 2 millions/month. That means Star Citizen needs all their backers to give them 8$ of funding for every hour they actually play the game. How long can they get people who play on average less than 1 hour a month believe in them and give them that level of funding?
The essence of what you wrote describes you and the rest of haters on these boards. You and the rest of the squad are so transparent neutral people know exactly who you are.
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SSSHHHH....you will ruin the fun of watching the nubs bash each others with rubber hoses.
Take the total hours played / hours in time period = number of players per hour
1,500,000 / 4776 = 314 players per hour.
Then you have to put the numbers into perspective, 1.4 million forum accounts and over 1 million ships sold but only 314 people are playing the game per hour.
A good statistic on the surface but not so good under scrutiny.
Of course everyone is welcome to take a peek and experience the new things added in each patch.
Under scrutiny the typical amount of people playing Alphas outside of a QA department is ZERO ;-)
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"We all do the best we can based on life experience, point of view, and our ability to believe in ourselves." - Naropa "We don't see things as they are, we see them as we are." SR Covey