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$45,000 Refund, Allegedly.
Cotic
Member UncommonPosts: 268
in Star Citizen
There was lots of arguing within our guild, but in the end the whales
who had contributed the most had the final say, and we refunded our
three completionist packages, originally purchased at $15k each, so $45k
total refund. We sidelined many other great games and commercial
opportunities waiting for Star Citizen, but in the end we can't wait any
longer, and a new generation is joining also who have absolutely no
interest. The final straw was evidence presented the committee of Chris
Roberts blatantly lying, we don't mind the delays but couldn't handle
the lies anymore, and it left us wondering what else he is knowingly
lying about.
https://www.reddit.com/r/starcitizen_refunds/comments/6zy3ko/just_refunded_3_completionist_packages_for_a/
I am rather skeptical but according to the thread it has been verified, amazing amount to get refunded.
Comments
But 45,000 USD?
I don't think whomever wrote that stuff is all that intelligent and is making the operation look more non legit than legit in his speech.
He talks about pledges but then goes on to say vague stuff like you lose your privileges as a former backer lol and talks about "potentially"cost more to play it down the road.Why even mention it if using the word "potentially" it comes off more sounding like BRIBES than honest references.
"we have begun showing our production report online",this has been going on a while now and also odd he is stating this to a backer who would already know this.The laughable part that caught my eye was mention "this is the foundation of the "game experience"you have been waiting for.WTF....game experience is the actual gameplay ,NOT some form of notices on what is going on.
"First studio to offer this type of access during mid production"again wtf is this guy smoking?EVERY single,i mean EVERY single game doing crowd funding can be joined at ANY time for the obvious cost of pretty much buying a FINISHED game.
Even though the guy is an idiot ,i still just laugh at the notion these developers THINK they are offering something special by charging people the equivalent of a finished product that is not even barely a playable state let alone finished game.In this case 15k is downright sad that any person would be that much a sucker,this game will NEVER in 100 years be worth 1500 dollars and just further proves how crooked cash shop gaming is.Also remember IF these refunds are true "which i doubt" this is not only 15k,it is 15k for now with more to spend as time goes by.
One aspect that was not mentioned is that if this is an inside scam to deceive the public,example one employee to another employee with credentials,it could easily be faked while still looking legit.
Never forget 3 mile Island and never trust a government official or company spokesman.
I got a refund months ago now, and now just have a basic package.
Their refunds system is currently pretty bogged down, taking upto 5-6 weeks to process refunds, seems alot of people started the refund journey after the last convention.
― Terry Pratchett, Making Money
I'm also curious about the lies this person is referring to.
It's pretty messed up how far the game still has to go to meet their promises. Four or Five years is definitely a LONG time to get what they have right now. It's a complete joke.
Then watch as they try to guilt you into staying, maybe deny you saying your pledge has been fulfilled and when you file a complaint with the state attorney and FCC they will send a response saying that you contacted the wrong entity but out of the kindness of their hearts they will refund you
"We all do the best we can based on life experience, point of view, and our ability to believe in ourselves." - Naropa "We don't see things as they are, we see them as we are." SR Covey
They can always play the game when it releases and if it's what they thought it would be.
..Cake..
You can refund every digital purchase as long as the product has not been finished, is working as advertised or has not been downloaded.
When you have cake, it is not the cake that creates the most magnificent of experiences, but it is the emotions attached to it.
The cake is a lie.
This refund stated fake by CIG's reaction:
http://forums.mmorpg.com/discussion/468178/psa-the-45-000-refund-was-fake#latest
A TOS can never overwrite the current law of a country.
Steam mentions explicit in their TOS that the 14 days and 2 hours of testing they offer extends the current EU law for customer satisfaction.
http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm
Guarantees and returns
Under EU rules, a trader must repair, replace, reduce the price or give you a refund if goods you bought turn out to be faulty or do not look or work as advertised.
If you bought a good or a service online or outside of a shop (by telephone, mail order, from a door-to-door salesperson), you also have the right to cancel and return your order within 14 days, for any reason and with no justification.
14 days to cancel and return purchases made outside shops (online, by phone or mail order)
In the EU you have the right to return these purchases within 14 days for a full refund. You can do so for any reason – even if you simply changed your mind.
The 14-day "cooling off" period does not apply, among others, to:
When you have cake, it is not the cake that creates the most magnificent of experiences, but it is the emotions attached to it.
The cake is a lie.
As long as SQ42 is not playable as advertised > refundable
As long as your ship hull is not in the game as advertised > ship hull refundable
The disclaimer that assets may change during development only gets them so far.
For example:
If they release the Idris-M as a 2 seat fighter it is refundable cause not as advertised - No Disclaimer or TOS will hold that change in the court.
Same with SC itself if the changes from the date of purchase differs too much to the end product it will be refundable.
These are the customer rights in the EU and it is good that we have them and that companies can not just overwrite them else they would be worthless.
Edit: and BDO is no exception of this if I bought BDO through their website but never downloaded a single byte from the patcher it is refundable for 14 days.
If the publisher of BDO is in a country with a free trading contract of the country of the customer, the publisher can get his money back from the free trading contract due that a law of the target country was able to lower their income (in this case $9.99). For the EU we don't have such contracts yet (unlike canada <> USA) the law will always be enforceable over a company TOS.
When you have cake, it is not the cake that creates the most magnificent of experiences, but it is the emotions attached to it.
The cake is a lie.
Say if CIG comes up with a policy similar to Steam but in a more free matter that yes you have a right to refund, but IF you don't play the game for over X time, that would work, especially if as Steam does with Early Access, the "as it is policy" applies.
If not and no refunds are given ... something like this happens:
https://www.reddit.com/r/Steam/comments/5jvxqu/valve_fined_3_million_for_breaching_australian/
When you have cake, it is not the cake that creates the most magnificent of experiences, but it is the emotions attached to it.
The cake is a lie.
But talking Steam especially the Early Access terms. Let's say SC 3.0 releases and the early access term goes like Steam in the "as it is" aspect, with one implied term of acceptance of that to anyone who wishes to pay at that stage after the new term or plays for longer than X, waives the refund right, that is a term that as we see works for the US/EU regions.
When you have cake, it is not the cake that creates the most magnificent of experiences, but it is the emotions attached to it.
The cake is a lie.
The main games in Steam Early Access that are most times years in the program do always stand by the same term, you buy them "as it is", that is just business, continuing normal development flow of alpha > beta > release.
Are we still talking about a video game with digital spaceships,or real spaceships...?
^ Clearly not the early access you're used to.