Someone posted the price of the founder packs.

AnnaTS

The price of the founder packs had been posted earlier but i think it was a mistake because it has been taken down. 

There is a thread on Steam where people have been talking about it, Also in the thread people had screen shot the information so you will be able to see for yourself what the pricing is. 

https://steamcommunity.com/app/681660/discussions/0/2828702372996319610/

AnnaTS

This is one of the screen shots that was taken of the page before it got took down .

It also has the date of when early access starts.

https://drive.google.com/file/d/1D7b9-_PUM5538dl6oJ_FFDb2HfCJkQM-/view

Sovrath

Yeah I saw that as well.
I bet it is correct. They just didn't want it posted yet so they took it down.

Sephiroso

Premium customer service? That's a first.

So if the lowest tier founders pack is 40 bucks, how much is base game?

The way they have that setup is confusing as fuck. "Early Access May 30th....founders pack can play May 28th"....Then early access is May 28th, and regular is May 30th.

Vrika

I wonder about that Premium Customer Service. Does it mean that $200 pack buyers get better customer service than all others, or is it something that normally comes with membership but is given as lifetime perk if you buy the $200 pack.


I also wonder whether elite dungeons are different areas from normal dungeons with same name, or Bless team considers changing difficulty level of mobs as creating a new dungeon.

Sephiroso

Vrika said:

I wonder about that Premium Customer Service. Does it mean that $200 pack buyers get better customer service than all others, or is it something that normally comes with membership but is given as lifetime perk if you buy the $200 pack.


I also wonder whether elite dungeons are different areas from normal dungeons with same name, or Bless team considers changing difficulty level of mobs as creating a new dungeon.

If it merely came with membership then there would be 0 need to list that under the 199 package, and they'd have listed it under an explanation of what all you get with premium membership.

With the above in mind, that means its something only the 200 pack buyers get for the lifetime of their accounts.

As for the elite dungeons, i have no real idea but just looking at just about any other mmorpg, i'd bet half my yearly income that its just going to be a difficulty slider essentially. Dungeons > Heroic > Mythics.

Sovrath

Sephiroso said:

Premium customer service? That's a first.

So if the lowest tier founders pack is 40 bucks, how much is base game?

The way they have that setup is confusing as fuck. "Early Access May 30th....founders pack can play May 28th"....Then early access is May 28th, and regular is May 30th.

Nah, it makes sense it's just a little ridiculous.

And it's lousy with marketing buzz.

So, this is not "Launch". It's "Early Access". They get to Soft Launch the game, get feedback, add changes and of course make a bit of money as well as gauge interest.

If this info is correct, the "Start of Early Access" is May 30th.

But, if you want to get into "Early Access/Soft Launch" earlier then you can, by two days.

Yaevindusk

With the "premium support" my only guess is that they mean a sort of "front of the line" system if you put in a customer support request in game.  Maybe a specific forum that you have access to that they read more often and respond to.

Though I'd expect that to be for subs and not just a collector's edition.  Might be for both and this is just a type of "lifetime" package for support, but without also giving away the sub portion.

Kind of like:

GM Support:

24 Hours average response time.
Premium: 1 hour

------------------------

This isn't implying they'd purposely make it so it will always be 24 hours even if they have the customer service representative available... but rather just an example.  It would be inefficient to pay for support and just have them sit on their hands.

ananit

Sephiroso said:

Premium customer service? That's a first.

So if the lowest tier founders pack is 40 bucks, how much is base game?

The way they have that setup is confusing as fuck. "Early Access May 30th....founders pack can play May 28th"....Then early access is May 28th, and regular is May 30th.

game is likely 20 bucks. $40 pack = $15 (1 month sub) + $5 (2 days early access) + $20 (base game)
it doesn't sound too far-fetched.

now paying 40 bucks for that game doesn't seem like a good idea in my opinion, the game looks horribly generic and 5 years late.
i'll likely try it out just to quench my mmo thirst if it doesn't cost more than $20.

IceAge

I saw it too and I am very much against Premium Customer Service, no matter what. All customers should be treated equally, even if one is spending 1$ or 100$. 

About the prices, to each his own. But I heard that this are the Founder Packs Prices, and that a Basic Game "Pack" will also be available. I say that the Basic Game "Pack" will be 20/25$, which is .. ok ! 

If I hate something about NeoWiz, is their communication with the players. They very much suck at doing it properly.

Panther2103

Yaevindusk said:

With the "premium support" my only guess is that they mean a sort of "front of the line" system if you put in a customer support request in game.  Maybe a specific forum that you have access to that they read more often and respond to.

Though I'd expect that to be for subs and not just a collector's edition.  Might be for both and this is just a type of "lifetime" package for support, but without also giving away the sub portion.

Kind of like:

GM Support:

24 Hours average response time.
Premium: 1 hour

------------------------

This isn't implying they'd purposely make it so it will always be 24 hours even if they have the customer service representative available... but rather just an example.  It would be inefficient to pay for support and just have them sit on their hands.

I have seen customer service included in packages before, but it is usually with a subscription. I'm sure you are right, it's gotta basically be skipping the lines. 

Albatroes

40$ for a game that's failed twice lol Its your guys' money man...For a generic game like this, you're better off just playing wow and collecting minions.

Yaevindusk

IceAge said:

I saw it too and I am very much against Premium Customer Service, no matter what. All customers should be treated equally, even if one is spending 1$ or 100$. 

About the prices, to each his own. But I heard that this are the Founder Packs Prices, and that a Basic Game "Pack" will also be available. I say that the Basic Game "Pack" will be 20/25$, which is .. ok ! 

If I hate something about NeoWiz, is their communication with the players. They very much suck at doing it properly.

I agree with you in principle.  Though that's pretty much only when it comes to B2P and P2P games.  If it's a F2P game and you're looking at a ticket between someone that hasn't spent a dime and someone that is a whale... Well, the person that spent thousands deserves to be treated like a V.I.P customer.

If everyone pays a subscription, they should get the same service and treatment despite being a veteran.  Though they do note account behavior and loyalty as a whole.  If, for instance, you never skipped a month after 15 years of subscription, they'd likely be more than happy to bend the rules to get you something.  Or even flat out give you something for being a loyal customer.  Blizzard has done this various times.  It may just be hearsay to make you feel important, but I've seen many a post stating "Because you are a valued customer with no violations and have been with us for a long time, I am allowed to do this for you once."  Even customer support giving away a free mount at times.

In B2P the system is hidden for a reason, as it is a bit ethically concerning and may cause an uproar if known.  But if you had to pick, you would choose the customer that actually uses the cash shop over the one that just buys the game.  Even players that don't pay have value as they may be the friends -- or future friends -- of a whale that does.  This is why PvP games also falter after a while as Whales that dominate everything eventually chase people away and then they themselves leave as they have no one to show off to.  Though it doesn't just have to be from P2W practices, but just human nature and or the systems not catering to it.  I'm not saying I agree with it, I'm just saying they know the shit that would come their way if people knew.  We need only look at lootboxes to see how bad things can get for a company when people really put their voice out (In other news, the Belgium Gambling Commission officially declared lootboxes to be gambling and illegal in recent days, saying that companies like Blizzard may face years of jail time and or a $800,000 fine -- twice that if minors have access to their games -- if they don't change them).

While different in practice and context, this is also the reasoning behind Net Neutrality for a lot of people.  That everyone should be treated the same as they pay monthly so that the internet companies don't purposely slow down or block competitors (or hold internet games for ransom, offering premium lanes for their customers to use to ensure they don't get lag... There is a reason why Blizzard, Google and other companies support Net Neutrality -- As well as Google trying to make Google Fiber happen).  In other words: No fast lanes for people and companies with more money.  No blocking content like what was done with cable for the longest time.  An example of which is when "Verizon, T-Mobile, and AT&T... collectively blocked 241 million consumers from using Google Wallet several years ago because the service competed with one that each had a financial stake in:  the unfortunately named 'Isis Mobile Wallet.'" -- Dell Cameron, Gizmodo

When comparing the two -- and noting the previous mentioned context and practices having differences -- you can see side by side a version of, "More money = more service".  But the main and potentially more appalling difference is that one didn't purposely restrict access to something or try to cause monetary harm to other competing companies or potentially hold the future of their product up for ransom.  But it did give special treatment with the resources had as opposed to evenly distributing them between paying customers.

Sovrath

Albatroes said:

40$ for a game that's failed twice lol Its your guys' money man...For a generic game like this, you're better off just playing wow and collecting minions.

I'd gladly pay double that for this game just so I don't have to play World of Warcraft!

Jrich_cp

This the "new shiny" in the MMO verse and anyone who is fluent in MMO's is bored out of their mind right now because the new survival mmo fad is not a very popular one with us Theme Park players.  So whether it is good or not, its the only fresh thing we have.   I could go back to all the other games ive spent countless hours in, but those arent new and exciting.  And if there is one thing about mmo's that give them some excitement, its launch day with a crowd of people.  Even Rift Prime was super fun a few months ago when it came.

I actually expected to pay $60 because thats pretty much the cost of any new game.   The fact that its only gonna be 20 or 30 surprised me and kinda gives me the scary feeling that they arent confident in their product.  Wow Expacs are $50, and they have less content than this game will.  But they know they have a superior product.

Either way, If the gameplay is fluent and the classes feel fun and the servers arent too laggy, then this game has my attention. I dont care about how fast people level up or if they look pretty.  that doesnt affect me.  And quite frankly, ive called customer service maybe 1 time in 13 years of warcraft, why would i give a crap about premium customer service.  I dont have any intention of ever needing to contact them.   And its not like they arent gonna solve my situation. 

Yaevindusk

Torval said:

DMKano said:

Sephiroso said:

Premium customer service? That's a first.

So if the lowest tier founders pack is 40 bucks, how much is base game?

The way they have that setup is confusing as fuck. "Early Access May 30th....founders pack can play May 28th"....Then early access is May 28th, and regular is May 30th.

Premium service is actually something that most games have without players even knowning.

Ita known as the "account grade" - and yes the more money you spend the higher your grade is. This is an internal metric that is not disclosed to customers but in case of a trouble ticket - highest account grades always get priority.

In case of Bless - if there are 100 costumer service tickets and 10 have premium support those 10 will be resolved first.

Thats all that is - companies want to treat highest paying costumers better than the rest - whether they have an actual higher tear od support that you can buy or not - internally all game companies will take extra care of high paying players

You know what else this system could be leveraged for in a publishing environment without lootcrates? Premium rewards content. If you're a premium account you get a better rewards tier. F2P can get the shit tier. Normal cheap ass scrubs can get the cheap ass scrub tier which is better than froobs. Then there will be premium content you need to pay more for. There are lots of clever ways this could roll out too that will make loot crates seem like a fun family activity.

Sorry for the derail, but that loot crate thread got me thinking how pubs will plan on skirting it. This thread and your post gave me the idea. It still could be true here too. Premium accounts could have all sorts of cool benefits cheap scrub accounts won't.

Public tolerance and outcry need to be considered as well.  Though I could see this being a thing when it comes to cosmetics.  But we already have games that sell costumes or sell costumes with a limited use.  They're mainly "korean games", and that is what people will think of any game that employs those tactics regardless of their origin.

Some games also give unique outfits as monthly rewards for being subscribed.  It's probably the only thing that's worth being subscribed to Champions Online if you like collecting items.  At least, ever since they started to sell free form characters.

More likely they'd make it so the items can only drop for premium players and F2P will get the "shitty" looking version with the same stats.  Though there was one game that allowed you to acquire everything, but you could only see the unique effects / designs of items if you were subscribed to them.  So you are able to acquire the look, but it won't show unless you buy it or subscribe.  Kind of like a "you worked for it and got it, so now you can buy it" sort of thing.  Similar to SWTOR with their epics, as the game I was thinking of regarding this was a little to obscure to mention.

Nobody would accept that in a B2P or P2P game, though.  You pick a road to follow once you put a game with a box price and or founders program as Bless has done.  People will call you out on this shit if you divert too much.

Asm0deus

Vrika said:

I wonder about that Premium Customer Service. Does it mean that $200 pack buyers get better customer service than all others, or is it something that normally comes with membership but is given as lifetime perk if you buy the $200 pack.


I also wonder whether elite dungeons are different areas from normal dungeons with same name, or Bless team considers changing difficulty level of mobs as creating a new dungeon.

No all three pack get premium service the bigger packs just get more time.  This premium service just sounds like a fancy wording for a sub option that will give you extra goodies compared to a b2p person.

Sephiroso

Asm0deus said:

Vrika said:

I wonder about that Premium Customer Service. Does it mean that $200 pack buyers get better customer service than all others, or is it something that normally comes with membership but is given as lifetime perk if you buy the $200 pack.


I also wonder whether elite dungeons are different areas from normal dungeons with same name, or Bless team considers changing difficulty level of mobs as creating a new dungeon.

No all three pack get premium service the bigger packs just get more time.  This premium service just sounds like a fancy wording for a sub option that will give you extra goodies compared to a b2p person.

All 3 do not get premium customer service, only the 200 dollar pack does. Unless you thought he was asking about premium membership, in which case he wasn't.

Cryomatrix

I'll wait to see how the game is before I jump in. 

Yaevindusk

Asm0deus said:

Vrika said:

I wonder about that Premium Customer Service. Does it mean that $200 pack buyers get better customer service than all others, or is it something that normally comes with membership but is given as lifetime perk if you buy the $200 pack.


I also wonder whether elite dungeons are different areas from normal dungeons with same name, or Bless team considers changing difficulty level of mobs as creating a new dungeon.

No all three pack get premium service the bigger packs just get more time.  This premium service just sounds like a fancy wording for a sub option that will give you extra goodies compared to a b2p person.

                                             $39.99       |  69.99         |  199.99
                                                    x         |       x           |    Credits: Founder
Benefits:                                      x         |       x           |    Sparkling Wings
                                                    x         |       x           |    Premium Customer Service


Premium Membership:          30  Days  |  60 Days   |   90 Days


It actually lists Premium Customer service as a benefit of the collector's edition, while listing Premium Membership in a different area.  That is what is making people confused.

Tiller

C'mon OP, you know lots of people are too lazy to click on a random external link; at least put the prices in the original post and get to the point. It was no huge secret that it needed a google drive doc.

-3 posting points

Asm0deus

Sephiroso said:

Asm0deus said:

Vrika said:

I wonder about that Premium Customer Service. Does it mean that $200 pack buyers get better customer service than all others, or is it something that normally comes with membership but is given as lifetime perk if you buy the $200 pack.


I also wonder whether elite dungeons are different areas from normal dungeons with same name, or Bless team considers changing difficulty level of mobs as creating a new dungeon.

No all three pack get premium service the bigger packs just get more time.  This premium service just sounds like a fancy wording for a sub option that will give you extra goodies compared to a b2p person.

All 3 do not get premium customer service, only the 200 dollar pack does. Unless you thought he was asking about premium membership, in which case he wasn't.

AH yes you are correct, usually premium service is included with premium membership....sounds quite dodgy to me tbh

Kyleran

Sovrath said:

Albatroes said:

40$ for a game that's failed twice lol Its your guys' money man...For a generic game like this, you're better off just playing wow and collecting minions.

I'd gladly pay double that for this game just so I don't have to play World of Warcraft!

Well, I mean who wouldn't? WOW? Eww...

deniter

Sovrath said:

Albatroes said:

40$ for a game that's failed twice lol Its your guys' money man...For a generic game like this, you're better off just playing wow and collecting minions.

I'd gladly pay double that for this game just so I don't have to play World of Warcraft!

Or, you could save your money and wait for a game that really is worth it instead of torturing yourself in WoW or some generic semi-action MMO.

Vrika

DMKano said:

Sephiroso said:

Premium customer service? That's a first.

So if the lowest tier founders pack is 40 bucks, how much is base game?

The way they have that setup is confusing as fuck. "Early Access May 30th....founders pack can play May 28th"....Then early access is May 28th, and regular is May 30th.

Premium service is actually something that most games have without players even knowning.

Ita known as the "account grade" - and yes the more money you spend the higher your grade is. This is an internal metric that is not disclosed to customers but in case of a trouble ticket - highest account grades always get priority.

In case of Bless - if there are 100 costumer service tickets and 10 have premium support those 10 will be resolved first.

Thats all that is - companies want to treat highest paying costumers better than the rest - whether they have an actual higher tear od support that you can buy or not - internally all game companies will take extra care of high paying players

The problem is that coming out in the open allows them deny some CS services completely from those who haven't paid extra for premium customer service.

AnnaTS

I think i am just going to buy the base game for $29.99, It depends how long they keep the founder packs up for sale and how much you can buy with the lumena in the founder packs, But i am not spending more than $69.99.