It's almost as if they want to see themselves self-implode and are doing everything they can to make it happen. I don't know if I have ever seen more incompetence by a publisher in this short a time frame before.
BLizz/Activision and EA ought to be feeling pretty good about themselves right now. Will be interesting to see just how long this train wreck continues for Bethesda.
I'm not an IT Specialist, Game Developer, or Clairvoyant in real life, but like others on here, I play one on the internet.
This is a common story lately with big studios. What is going on ? You can't pin this all on Todd Howard lol Its almost like across the board from development & design to marketing and billing these studios/company's are hiring a bunch of unqualified people and its really starting to show. Is this about money ? I don't get it.
This is a common story lately with big studios. What is going on ? You can't pin this all on Todd Howard lol Its almost like across the board from development & design to marketing and billing these studios/company's are hiring a bunch of unqualified people and its really starting to show. Is this about money ? I don't get it.
To me this rests squarely on the shoulders of management. Nothing about this project has went even close to decent and everything from PR to execution has been managed very poorly.
If they have this many incompetent people working for them and the QA is honestly this bad at Bethesda then they just need to shut the doors as any form of leadership is obviously missing.
I don't pretend to know the inner workings of a game design studio or how a game is made but when a company is failing at this many levels you have to start questioning the talent in place. Yes management is responsible for hiring and ultimately over seeing a project but at the same time you can't polish a turd. You could have the greatest coach of all time on a sports team but if you don't have the personnel to execute you are never going to achieve greatness.
Again i know nothing about the world of "game making" but I'm going to assume its like any other industry or job and you have people out there who are better/more talented/more qualified than others. Is this what is going on or is this simply a case of Bethesda being so worried about their bottom line and company profits they have cut corners in every facet of the game
This is a common story lately with big studios. What is going on ? You can't pin this all on Todd Howard lol Its almost like across the board from development & design to marketing and billing these studios/company's are hiring a bunch of unqualified people and its really starting to show. Is this about money ? I don't get it.
To me this rests squarely on the shoulders of management. Nothing about this project has went even close to decent and everything from PR to execution has been managed very poorly.
If they have this many incompetent people working for them and the QA is honestly this bad at Bethesda then they just need to shut the doors as any form of leadership is obviously missing.
I don't pretend to know the inner workings of a game design studio or how a game is made but when a company is failing at this many levels you have to start questioning the talent in place. Yes management is responsible for hiring and ultimately over seeing a project but at the same time you can't polish a turd. You could have the greatest coach of all time on a sports team but if you don't have the personnel to execute you are never going to achieve greatness.
Again i know nothing about the world of "game making" but I'm going to assume its like any other industry or job and you have people out there who are better/more talented/more qualified than others. Is this what is going on or is this simply a case of Bethesda being so worried about their bottom line and company profits they have cut corners in every facet of the game
I said this at the announcement, and I think all we've seen supports the notion: this was a short-term cash infusion to help facilitate the continued work on other titles Bethesda is actually making a large effort on.
Sorry to sound like the negative Nelly, but this was, essentially, a conversion mod for FO4. The lack of NPCs smacks of a conscious decision to cut costs and time wherever they could on the project because it was never intended to be a title they leaned on long-term.
Key takeaways imo being they should never have asked $60 for this in today's industry, and they should've ensured the technical side of the game was solid because they didn't really add much aside from multiplayer servers (I know they've added a few more enemies, but again I point to other RPGs and ask how attractive they would be if you gutted those games of narrative-related NPCs and just added a few more enemy types to replace them).
Have Bethesda actually admitted this was a coding bug? I'm consuming popcorn at the expense of Behtesda devs as much as the next guy, but not sure this one would be on them.
My first thought would be: Why would Bethesda bother coding their own CRM vs. using one of the many commercially available ones already out there? If they did not code their own, then this is just as believably an RBAC issue or misconfiguration.
Not to downplay the issue in any way. Either way, it's bad, but seems like it was discovered and fixed pretty quick. So it seems like either a config issue or something they were already working on. Else, it doesn't seem they had much time to regression test their code to make sure everything else still worked.
-mklinic
"Do something right, no one remembers. Do something wrong, no one forgets" -from No One Remembers by In Strict Confidence
"A glitch" Haha,good way of wording BAD coding and bad work by whomever is in charge of their websites and programming.
I get a slight feeling this Bethesda office was riding a high,thinking they were all amazing and into making easy money and got lazy with their operation.There could also be a push from the upper management that maybe put a lot of pressure on the team to get FO76 out quickly and were working over time. There is just sooo much that looks wrong here,an unfinished ,unpolished,RUSHED game,bad management,upper Zeni management and investors are going to lay down some serious hurt on a few employees.
The other thing is a glitch doesn't just happen,especially when comes to support and accounts,this has likely been an open book for a long time and just took until now for someone to realize it.
It is a good way of wording it, I agree. You know, because glitch means a temporary malfunction. That's exactly what it was.
Oh...
You were being incorrectly sarcastic. Never mind.
Aside from the fact that Wizardy is right and its not a glitch you mean?. A glitch wont disclose other peoples info, that's either bad design or a bug (or in this case probably both).
My good god people, glitches are caused by bugs.
A computer bug is a coding error in a system. A computer glitch is when a system doesn't perform as it's supposed to, which is often caused by a bug... but it could happen if something like your internet connection dropped or is too slow... bad/incompatible/broken hardware can cause glitches too.
Saying something 'bugged out' is the same as saying it 'glitched'.
A glitch is not a random unexplained event that hardly ever happens and happens seemingly for no reason. The Matrix hasn't helped your understanding of what a glitch is.
There is no damage control being done here. They are stating exactly what it was.
Exactly my point, a glitch is a reaction to some underlying issue, not the issue itself which could be a hardware issue, driver issue, power issue, network issue, bug etc . The underlying issue in this case is bad design and a bug, which is what Wizardy pointed out in the first place, before you took him to task for it.
Please tell me what the difference is and why saying 'glitch' is somehow "good wording"? It states what it is. That is what I replied to; his sarcastic remark about the wording. It's ridiculous to call them out for saying it's a glitch... it was a glitch.
I don't suffer from insanity, I enjoy every minute of it.
My theory is that those account(s) that received others' support tickets were erroneously flagged as Bethesda customer support staff.
Regardless of cause, this incident goes beyond the pale. I already thought of Bethesda Game Studios as incompetent hacks even before Fallout 76, but this is a whole new level of fuckery that surprises even me.
"A glitch" Haha,good way of wording BAD coding and bad work by whomever is in charge of their websites and programming.
I get a slight feeling this Bethesda office was riding a high,thinking they were all amazing and into making easy money and got lazy with their operation.There could also be a push from the upper management that maybe put a lot of pressure on the team to get FO76 out quickly and were working over time. There is just sooo much that looks wrong here,an unfinished ,unpolished,RUSHED game,bad management,upper Zeni management and investors are going to lay down some serious hurt on a few employees.
The other thing is a glitch doesn't just happen,especially when comes to support and accounts,this has likely been an open book for a long time and just took until now for someone to realize it.
It is a good way of wording it, I agree. You know, because glitch means a temporary malfunction. That's exactly what it was.
Oh...
You were being incorrectly sarcastic. Never mind.
Aside from the fact that Wizardy is right and its not a glitch you mean?. A glitch wont disclose other peoples info, that's either bad design or a bug (or in this case probably both).
My good god people, glitches are caused by bugs.
A computer bug is a coding error in a system. A computer glitch is when a system doesn't perform as it's supposed to, which is often caused by a bug... but it could happen if something like your internet connection dropped or is too slow... bad/incompatible/broken hardware can cause glitches too.
Saying something 'bugged out' is the same as saying it 'glitched'.
A glitch is not a random unexplained event that hardly ever happens and happens seemingly for no reason. The Matrix hasn't helped your understanding of what a glitch is.
There is no damage control being done here. They are stating exactly what it was.
Exactly my point, a glitch is a reaction to some underlying issue, not the issue itself which could be a hardware issue, driver issue, power issue, network issue, bug etc . The underlying issue in this case is bad design and a bug, which is what Wizardy pointed out in the first place, before you took him to task for it.
Please tell me what the difference is and why saying 'glitch' is somehow "good wording"? It states what it is. That is what I replied to; his sarcastic remark about the wording. It's ridiculous to call them out for saying it's a glitch... it was a glitch.
A glitch is a sudden malfunction or fault. This clearly wasn't a sudden malfunction or fault as expected behaviour in both cases would be for the relevant response from the server to fall over in a heap. What it actually did was sent the response back perfectly, albeit the data sent to the client had information on it that it shouldn't have had.
What this was, was expected behaviour within the given parameters as defined by the application design and code, meaning it was down to an issue within the design and code of the application.
What are you talking about.. this was not intended and when they found out about it, it was 'suddenly' a fault which has been fixed... so it was also temporary. A glitch doesn't have to be sudden anyway.
Can we stop arguing semantics. They used the right word. There was a sudden problem with the system they didn't anticipate. They didn't do it on purpose so it has nothing to do with 'design'. They did not design it to do that. It's fixed. We're done.
Rag, rag, rag on Bethesda.. no matter what. It's fashionable at the moment. Please... continue.
I don't suffer from insanity, I enjoy every minute of it.
"A glitch" Haha,good way of wording BAD coding and bad work by whomever is in charge of their websites and programming.
I get a slight feeling this Bethesda office was riding a high,thinking they were all amazing and into making easy money and got lazy with their operation.There could also be a push from the upper management that maybe put a lot of pressure on the team to get FO76 out quickly and were working over time. There is just sooo much that looks wrong here,an unfinished ,unpolished,RUSHED game,bad management,upper Zeni management and investors are going to lay down some serious hurt on a few employees.
The other thing is a glitch doesn't just happen,especially when comes to support and accounts,this has likely been an open book for a long time and just took until now for someone to realize it.
It is a good way of wording it, I agree. You know, because glitch means a temporary malfunction. That's exactly what it was.
Oh...
You were being incorrectly sarcastic. Never mind.
Aside from the fact that Wizardy is right and its not a glitch you mean?. A glitch wont disclose other peoples info, that's either bad design or a bug (or in this case probably both).
My good god people, glitches are caused by bugs.
A computer bug is a coding error in a system. A computer glitch is when a system doesn't perform as it's supposed to, which is often caused by a bug... but it could happen if something like your internet connection dropped or is too slow... bad/incompatible/broken hardware can cause glitches too.
Saying something 'bugged out' is the same as saying it 'glitched'.
A glitch is not a random unexplained event that hardly ever happens and happens seemingly for no reason. The Matrix hasn't helped your understanding of what a glitch is.
There is no damage control being done here. They are stating exactly what it was.
Exactly my point, a glitch is a reaction to some underlying issue, not the issue itself which could be a hardware issue, driver issue, power issue, network issue, bug etc . The underlying issue in this case is bad design and a bug, which is what Wizardy pointed out in the first place, before you took him to task for it.
Please tell me what the difference is and why saying 'glitch' is somehow "good wording"? It states what it is. That is what I replied to; his sarcastic remark about the wording. It's ridiculous to call them out for saying it's a glitch... it was a glitch.
A glitch is a sudden malfunction or fault. This clearly wasn't a sudden malfunction or fault as expected behaviour in both cases would be for the relevant response from the server to fall over in a heap. What it actually did was sent the response back perfectly, albeit the data sent to the client had information on it that it shouldn't have had.
What this was, was expected behaviour within the given parameters as defined by the application design and code, meaning it was down to an issue within the design and code of the application.
Rag, rag, rag on Bethesda.. no matter what. It's fashionable at the moment. Please... continue.
This goes beyond ragging to the game itself.
Peoples personal information was displayed for anyone to see. Granted I understand how people can be numb to this in the times we live as it seems to happen far to often. Problem is you have a problem launch combined with a breach of trust then you have the perfect storm which is what we are seeing.
Not sure if you have ever had to get new cards and deal with bank issues but when something like this happens it is a royal pain in the ass to protect yourself. Adulting sucks!
I don't think this is a minor issue and it's important that it's been found and fixed. It's an accident though.. the game is a mess because they decided to launch it as a mess, it wasn't an accident. This issues will have just been a variable tag left in the wrong place on a support email template.
I don't suffer from insanity, I enjoy every minute of it.
"A glitch" Haha,good way of wording BAD coding and bad work by whomever is in charge of their websites and programming.
I get a slight feeling this Bethesda office was riding a high,thinking they were all amazing and into making easy money and got lazy with their operation.There could also be a push from the upper management that maybe put a lot of pressure on the team to get FO76 out quickly and were working over time. There is just sooo much that looks wrong here,an unfinished ,unpolished,RUSHED game,bad management,upper Zeni management and investors are going to lay down some serious hurt on a few employees.
The other thing is a glitch doesn't just happen,especially when comes to support and accounts,this has likely been an open book for a long time and just took until now for someone to realize it.
It is a good way of wording it, I agree. You know, because glitch means a temporary malfunction. That's exactly what it was.
Oh...
You were being incorrectly sarcastic. Never mind.
Aside from the fact that Wizardy is right and its not a glitch you mean?. A glitch wont disclose other peoples info, that's either bad design or a bug (or in this case probably both).
My good god people, glitches are caused by bugs.
A computer bug is a coding error in a system. A computer glitch is when a system doesn't perform as it's supposed to, which is often caused by a bug... but it could happen if something like your internet connection dropped or is too slow... bad/incompatible/broken hardware can cause glitches too.
Saying something 'bugged out' is the same as saying it 'glitched'.
A glitch is not a random unexplained event that hardly ever happens and happens seemingly for no reason. The Matrix hasn't helped your understanding of what a glitch is.
There is no damage control being done here. They are stating exactly what it was.
Exactly my point, a glitch is a reaction to some underlying issue, not the issue itself which could be a hardware issue, driver issue, power issue, network issue, bug etc . The underlying issue in this case is bad design and a bug, which is what Wizardy pointed out in the first place, before you took him to task for it.
Please tell me what the difference is and why saying 'glitch' is somehow "good wording"? It states what it is. That is what I replied to; his sarcastic remark about the wording. It's ridiculous to call them out for saying it's a glitch... it was a glitch.
A glitch is a sudden malfunction or fault. This clearly wasn't a sudden malfunction or fault as expected behaviour in both cases would be for the relevant response from the server to fall over in a heap. What it actually did was sent the response back perfectly, albeit the data sent to the client had information on it that it shouldn't have had.
What this was, was expected behaviour within the given parameters as defined by the application design and code, meaning it was down to an issue within the design and code of the application.
What are you talking about.. this was not intended and when they found out about it, it was 'suddenly' a fault which has been fixed... so it was also temporary. A glitch doesn't have to be sudden anyway.
Can we stop arguing semantics. They used the right word. There was a sudden problem with the system they didn't anticipate. They didn't do it on purpose so it has nothing to do with 'design'. They did not design it to do that. It's fixed. We're done.
Rag, rag, rag on Bethesda.. no matter what. It's fashionable at the moment. Please... continue.
Saying "They didn't do it on purpose so it has nothing to do with design" is a bit silly, no one deliberately creates issues (though some would argue this ) when designing a product but that doesn't mean to say the design won't create issues, we are human after all and therefore make mistakes.
No one said it was intended, that would be stupid what I said was;
What this was, was expected behaviour within the given parameters as defined by the application design and code, meaning it was down to an issue within the design and code of the application.
I don't think I can make it any clearer
What ridiculous logic. Someone made a mistake and didn't implement the design properly so the problem is with the design. Sure....
I don't suffer from insanity, I enjoy every minute of it.
Everyone just calm down and take your 50 atom points they'll give you and be happy about it. You can buy a picture of a dog with it. TAKE IT AND LIKE IT.
My first thought would be: Why would Bethesda bother coding their own CRM vs. using one of the many commercially available ones already out there? If they did not code their own, then this is just as believably an RBAC issue or misconfiguration.
They're not making their own CRM as far as I'm aware. According to the screenshot of the ticket posted online previously with the nylon bag issue, they appear to be using Helpdesk, which I'm not too familiar with.
Based on what I've heard, it looks like they only messed up their Helpdesk integration into their account system pages.
Without question, Fallout 76 was an exceptionally bad idea executed as if it were developed by a studio without any experience in the gaming industry. Since it was first revealed at E3, there has been nothing but bad press which has only grown progressively worse after it's release. From the game itself, to practically everything associated with it, Fallout 76 has proven to be a PR nightmare of epic proportions while exposing Bethesda as greedy, lazy, grossly incompetent, and severely out of touch with it's fans.
All things considered, who is in charge of this circus? How will Todd Howard or Pete Hines be able to stand up on a stage again to address fans about upcoming titles when both of them have lost all credibility? BGS obviously underestimated their fans and expected to receive yet another free pass even in the face of what is painfully obviously an undercooked and underdeveloped product. The arrogance to believe that ALL OF THIS wouldn't register and no one would care!
This is a train wreck that just keeps writing its own news articles.
Well Bethesda said this game was going to be special. Unfortunately its the kind of special where an individual isn't allowed sharp scissors. This debacle has gotten so bad I can't even bring myself to point and laugh anymore as it just feels too damn cruel.
Bethesda pretty much an overrated company that highly depend on mod community . When they start to refuse the mod community and start to do things on they own , only mess was created .
Comments
BLizz/Activision and EA ought to be feeling pretty good about themselves right now. Will be interesting to see just how long this train wreck continues for Bethesda.
I'm not an IT Specialist, Game Developer, or Clairvoyant in real life, but like others on here, I play one on the internet.
This is not good, at all.
My money's on us discovering Todd Howard's browsing history.
Aloha Mr Hand !
Again i know nothing about the world of "game making" but I'm going to assume its like any other industry or job and you have people out there who are better/more talented/more qualified than others. Is this what is going on or is this simply a case of Bethesda being so worried about their bottom line and company profits they have cut corners in every facet of the game
Aloha Mr Hand !
Sorry to sound like the negative Nelly, but this was, essentially, a conversion mod for FO4. The lack of NPCs smacks of a conscious decision to cut costs and time wherever they could on the project because it was never intended to be a title they leaned on long-term.
Key takeaways imo being they should never have asked $60 for this in today's industry, and they should've ensured the technical side of the game was solid because they didn't really add much aside from multiplayer servers (I know they've added a few more enemies, but again I point to other RPGs and ask how attractive they would be if you gutted those games of narrative-related NPCs and just added a few more enemy types to replace them).
My first thought would be: Why would Bethesda bother coding their own CRM vs. using one of the many commercially available ones already out there? If they did not code their own, then this is just as believably an RBAC issue or misconfiguration.
Not to downplay the issue in any way. Either way, it's bad, but seems like it was discovered and fixed pretty quick. So it seems like either a config issue or something they were already working on. Else, it doesn't seem they had much time to regression test their code to make sure everything else still worked.
-mklinic
"Do something right, no one remembers.
Do something wrong, no one forgets"
-from No One Remembers by In Strict Confidence
Regardless of cause, this incident goes beyond the pale. I already thought of Bethesda Game Studios as incompetent hacks even before Fallout 76, but this is a whole new level of fuckery that surprises even me.
Can we stop arguing semantics. They used the right word. There was a sudden problem with the system they didn't anticipate. They didn't do it on purpose so it has nothing to do with 'design'. They did not design it to do that. It's fixed. We're done.
Rag, rag, rag on Bethesda.. no matter what. It's fashionable at the moment. Please... continue.
Based on what I've heard, it looks like they only messed up their Helpdesk integration into their account system pages.
They then proceed to cause a global glitch which deletes every copy of every Fallout game that ever existed... EXCEPT for Fallout 76...
I agree, Rasputin.