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The launcher was unable to retrieve your account information

I just downloaded and installed Asheron's call 2 and when I login the launcher gives me this error:
"The launcher was unable to retrieve your account information"

I'm using WindowsXP on a crossover LAN :D.
The gateway is using windowsXP and Linux RedHat9
(I've tried with both serving, but I got the same error)
Anyone know how to solve thia? :S

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