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U got a new fanboi! lol, I called their customer service with a billing issue and this hot sounding call lady resolved it in 5 minutes! She activated my account allowing me to enter my new expansion cd-key with no questions or fuss. Long ago over a year ago SOE double billed my credit card for the JTL expansion and it took my alot of stress to resolve that matter and I must say from dealing with Mythic just one time they at least give a damn about their game and that will keep it real.
The expansion is awsome to btw, better looks and lots to do ! I do not miss pre-NGE SWG nearly as much . Daoc is not perfect but has alot of features I realy dig so I hope I get into this as much as I was into SWG.
{(RIP)} SWG
Comments
Thanks, I'll be sure to pass your kind words on to the CS department, you don't happen to remember her name offhand do you?
Richard J. Cox
"There were much of the beautiful, much of the wanton, much of the bizarre, something of the terrible, and not a little of that which might have excited disgust."
Their out of game CSRs are the best. Hell, I never even had a reason to call them until Catacombs came out and there is a bug with the activation of it. They already knew and activated it for me over the phone.
I didnt get her name but in a matter of minutes my problem was solved and I greatly appreciate how fast the matter was taken care of, she did sound young and I assume she was pretty so I kinda wish I did get her name lol. I usualy dred having to call any buisness about any problem because I always expect to get as little help as possible so I have to salute ur CS staff. I usualy post the bad or annoying things that happen but so far Daoc hasnt caused me problems so I thought I would post the good stuff in hopes others follow your example.
I know Mythic is not perfect and I am bound to find something in Daoc that I do not like but the fact they take pride in their game will probably keep people playing for years. I am used to posting negetive stuff so its glad to see something good for a change) .
{(RIP)} SWG
Just tell them the 'hot sounding chick' got a compliment
Whee!!!!!
Currently Playing: Dungeons and Dragons Online.
Sig image Pending
Still in: A couple Betas
You probably got the girl named Cory (spelling?). She is sweet and very helpful. Sometimes I just call to hear her voice. Shhhh don't tell my wife. LOL. I'm kidding!
Joe