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C&B and Farlans new "legal threat" tactic

GnomadGnomad Member Posts: 377

You all should enjoy this. It would appear that C&B really is as big of a fraud as Farlan/NP3 is.

I attempted to cancel my Pioneer order and as I mentioned before was told that I "dont' have an account with C&B" in an email that they sent to my registered email account (boggle).

Well cut to the chase, I contacted my CC and they did a charge back against C&B since C&B refused to abide by the credit laws of the U.S. I added them to my formal complaint as a co-conspirator to the FBI for internet crime / fraud.

So today I get the following email:


Your Click&Buy® user name is:
xxxxxxx

Your Click&Buy® customer number is: xxxxxx (remember they said I don't have an account)
Dear Customer,

We regret to inform you that our records show that you attempted to
make fraudulent use of our payment system
Click&Buy®.

We will inform law enforcement and legal authorities of the attempted
fraud on your part.

Upon completion of investigations, we will take legal action against
you for compensatory damages deriving from this infringement.

If this information is the result of a misunderstanding, please contact
us by telephone at 1-877-CLICKBUY or send an email to
service@us.clickandbuy.com.


With best regards,

Your Click&Buy® Customer Care Team

http://www.clickandbuy.com


Well I put 2 and 2 together and came up with 5, they tried to charge my account for the price of the game and ended up with a negative balance of $59.99. They are apparently so ignorant that they don't even know they had a charge back hence my account would be at zero of course and my CC won't honor their requests for a charge.

They  really are as bad as the clueless fools at Farceland/NP2. Now we know why F/N didn't use someone large and legit such as PayPal to collect funds for the game. The big boys would have dropped them like a hot potato as soon as they got wind of their scam.

I hope they do "take legal action" this will be very interesting when I sue them for everything that they are worth and shut their candy asses down.

I guess they figure that they can bully people into doing things their way, but then this is totally like Farlan / NP3 and really most MMORPG companies

So many players are brain dead morons with no concept of real life that will roll over and eat shit wrapped bacon all the while calling it Filet Mingon.

Comments

  • JackdogJackdog Member UncommonPosts: 6,321
    Once again I must call up my friend who let me log onto their beta account last year and saved me much heartache and frustration.

    I miss DAoC

  • CholaynaCholayna Member Posts: 1,604
    THat is indeed an incredible move on C&B's part. As transation processors, they should know the transaction practices of all the cards that pass through them, and in the initiating country. They do this too many times and the big boys will simply pull their authorization priviledges from them. <shrug> I wouldnt doubt however that it is Farlan probably telling them something. I cant imagine a processing company going to these lengths when there is a paper trail on the credit card companies files. Like I said, they do this too many times and VISA/MC/AMEX any of them will simply pull their privledges.
  • tetsultetsul Member Posts: 1,020


    Originally posted by Gnomad


    ...

    We will inform law enforcement and legal authorities of the attempted
    fraud on your part.

    Upon completion of investigations, we will take legal action against
    you for compensatory damages deriving from this infringement.

    ...

    With best regards,

    Your Click&Buy® Customer Care Team



    I love that generic closer. "We will send investigators after you and throw you in jail. With best regards."

    I can do that too:

    Dear <name>:

    I hope you fall down and break your *&!$ing neck you jackass.

    Wishing you the best,

    Tetsul

  • KilimKilim Member Posts: 546


    Originally posted by Gnomad

    You all should enjoy this. It would appear that C&B really is as big of a fraud as Farlan/NP3 is.
    I attempted to cancel my Pioneer order and as I mentioned before was told that I "dont' have an account with C&B" in an email that they sent to my registered email account (boggle).
    Well cut to the chase, I contacted my CC and they did a charge back against C&B since C&B refused to abide by the credit laws of the U.S. I added them to my formal complaint as a co-conspirator to the FBI for internet crime / fraud.
    So today I get the following email:



    Your Click&Buy® user name is:
    xxxxxxx
    Your Click&Buy® customer number is: xxxxxx (remember they said I don't have an account)
    Dear Customer,

    We regret to inform you that our records show that you attempted to
    make fraudulent use of our payment system
    Click&Buy®.

    We will inform law enforcement and legal authorities of the attempted
    fraud on your part.

    Upon completion of investigations, we will take legal action against
    you for compensatory damages deriving from this infringement.

    If this information is the result of a misunderstanding, please contact
    us by telephone at 1-877-CLICKBUY or send an email to
    service@us.clickandbuy.com.


    With best regards,

    Your Click&Buy® Customer Care Team

    http://www.clickandbuy.com



    Well I put 2 and 2 together and came up with 5, they tried to charge my account for the price of the game and ended up with a negative balance of $59.99. They are apparently so ignorant that they don't even know they had a charge back hence my account would be at zero of course and my CC won't honor their requests for a charge.
    They  really are as bad as the clueless fools at Farceland/NP2. Now we know why F/N didn't use someone large and legit such as PayPal to collect funds for the game. The big boys would have dropped them like a hot potato as soon as they got wind of their scam.
    I hope they do "take legal action" this will be very interesting when I sue them for everything that they are worth and shut their candy asses down.
    I guess they figure that they can bully people into doing things their way, but then this is totally like Farlan / NP3 and really most MMORPG companies
    So many players are brain dead morons with no concept of real life that will roll over and eat shit wrapped bacon all the while calling it Filet Mingon.


    WOW, sorry to hear that man.
    I actually had a great experince with C&B when I was getting my refund last January.
    When I called them I got in contact with a person with-in 5 minutes, they was VERY Polite and Helpful and everythign went smooth.
    Got my Refund in my bank a week or 2 later.
    Not sure where you are located but I am in NY, USA.


    But ya, sorry man and best of luck.

    ______________________________
    My Sager 5760 Review

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  • CholaynaCholayna Member Posts: 1,604
    Aye here too, no problems at all. I believe I got mine way back in Dec. Within a couple of days too. A few more colleagues refunded and no problems there either. Like I said, Its prolly Farlan telling them something in error (benefit of the doubt, Ididnt say lieing did I?) and they are going on that. Believe me, the CC companies know what they are doing and wouldnt have done a charge back if thier records indicated otherwise.
  • IKShadowIKShadow Member UncommonPosts: 783


    Originally posted by Cholayna
    Aye here too, no problems at all. I believe I got mine way back in Dec. Within a couple of days too. A few more colleagues refunded and no problems there either. Like I said, Its prolly Farlan telling them something in error (benefit of the doubt, Ididnt say lieing did I?) and they are going on that. Believe me, the CC companies know what they are doing and wouldnt have done a charge back if thier records indicated otherwise.


    rofl yea Farlan is telling them and they are a freaking Idiots, its nice to see all those assumptions ...

    Mybe gnomad just BS or god knows what he do ... all those refounds and the example gnomad posted never surfaced ...

    Futilez[Do You Have What It Takes ?]

  • ZorbaneZorbane Member UncommonPosts: 529

    IK why don't you talk about the game

    Remember article one (or two or whatever) in the fanboi handbook

    When all else fails, insult the people!

  • IKShadowIKShadow Member UncommonPosts: 783


    Originally posted by Zorbane

    IK why don't you talk about the game
    Remember article one (or two or whatever) in the fanboi handbook
    When all else fails, insult the people!



    Mybe couse the topic is : C&B and Farlans new "legal threat" tactic.

    But hey if you say it need to be about the game.

    p.s. Nothing personal to gnomad, it was just one of possible options to such unique situation and mybe Iam wrong and tomorow or in next few days more and more of same threat tactics will resurface.

    Futilez[Do You Have What It Takes ?]

  • CholaynaCholayna Member Posts: 1,604
    resurface?
  • CholaynaCholayna Member Posts: 1,604


    Originally posted by IKShadow

    Originally posted by Cholayna
    Aye here too, no problems at all. I believe I got mine way back in Dec. Within a couple of days too. A few more colleagues refunded and no problems there either. Like I said, Its prolly Farlan telling them something in error (benefit of the doubt, Ididnt say lieing did I?) and they are going on that. Believe me, the CC companies know what they are doing and wouldnt have done a charge back if thier records indicated otherwise.


    rofl yea Farlan is telling them and they are a freaking Idiots, its nice to see all those assumptions ...

    Mybe gnomad just BS or god knows what he do ... all those refounds and the example gnomad posted never surfaced ...


    very easily done IK. Farlan could be telling C&B there is no account. In the mess they had with the ordering and then the mass requests for refunds and the fact that Farlan tried to send back emails to ppl telling them no they couldnt have a refund while at the same time the confirmation for refund was being recieved from C&B and their money refunded and the mass of reports of account doesnt exist from Farlan themselves (not talking about the ingame bug) as well as C&B, I wouldnt doubt that farlan is saying there is no account with them.There obviously was a "lets check these accounts and confirm we both have the same thing" going on, it was obvious some kind of account check.(if there wasnt then shame again on both companies) I dont know what happened other than it was a cluster of mistakes. As I said before, the CC company wouldnt have issued a chargeback if their records indicated otherwise. So whatever happened between Farlan and C&B, I would not doubt that the records for both were/are extremely messed up.
  • GnomadGnomad Member Posts: 377

    I could post the other emails showing where they tried to charge me $59.99 again within minutes of the post I pasted above but didn't see the need.

    Cholayna, it is C&B that says I don't have an account but sends email to my account address listing my account number in the email. That is very sophmoric for a company that supposedly handles a large amount of transactions.

    Anyway no biggie, I have come to expect anything where Farceland/NP and Clueless & Bogus are involved. I added them to my report to www.ic3.gov so let the feds deal with them.

  • CholaynaCholayna Member Posts: 1,604
    yeh, somethings screwy for sure. I do remember however a couple of friends stating that C&B said they had to check with Farlan to confirm the account, so I havent a clue what the heck kinda admin/accounting system they got going.Be interesting to hear tho the final outcome..if any... and I am aware of a few having been billed more than once.  good luck!
  • indiramournindiramourn Member UncommonPosts: 884


    Originally posted by Kilim
    WOW, sorry to hear that man.
    I actually had a great experince with C&B when I was getting my refund last January.
    When I called them I got in contact with a person with-in 5 minutes, they was VERY Polite and Helpful and everythign went smooth.
    Got my Refund in my bank a week or 2 later.
    Not sure where you are located but I am in NY, USA.


    But ya, sorry man and best of luck.


    Please keep in mind, Kilim, that you got your refund early on.  At this point in time, C&B has no doubt had literally 1000's of DnL refunds to handle.  It must be hurting them as well since they must be trying to get charge-back funds from Farlan/NP3.  We can only imagine how much like beating their heads against a wall that must be.  I actually feel sorry for C&B.
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