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I Cant cancel!!

SlickShoesSlickShoes Member UncommonPosts: 1,019
in Final Fantasy XI
Hi,



I played this game on my Xbox 360 but my Xbox was then sold but after selling i realised i hadnt cancelled mya ccount for this and now SE just keep taking money every month, i tried to cancel online and got nowhere e-mailed them and got no response submitted tickets online and got no response, is there a phone number i can call or will i have to pu t a stop on my bank account?

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Comments

  • SlickShoesSlickShoes Member UncommonPosts: 1,019
    there are two spelling errors in that whole thing its not hard to make sense of, im at work im hardly going to spend time going over what i write on a forum with a fine tooth comb, you could help me or you could just not bother replying.

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  • NetspookNetspook Member UncommonPosts: 1,583

    Check playonline.com and choose your region. If you click Service & Support (I just checked the US site), you get a window with a couple of options, and at the bottom of the page:


    Phone Support (858) 790 - 7529 (PLAY) Mondey - Friday 9:00 am - 6:00 pm Pacific Time
    (!) Please have your PlayOnline ID ready when calling.
    (!) Please be sure to dial correctly.

    EDIT: Here is the EU version:




    Phone Support +44 (0)870-600-0182 Monday - Friday 09:00 – 18:00 (UK Time)
    (!) Please have your PlayOnline ID ready when calling.
    (!) Please be sure to dial correctly.
    (!) UK Time takes into account daylight saving adjustments.
    (!) During British Summer Time (from the last Sunday in March to the last Sunday in October) the Information Centre opening hours for the phone support will be 08:00 – 17:00 (GMT).
    (!) Please note that we won’t be able to offer phone support during weekends and on the following days for 2006: 14/04, 17/04, 28/04, 01/05, 29/05, 28/08, 25/12, 26/12.



    I can't see how this ever became a problem. You have web access, and the playonline link/adress is found on your game package. For the future, try to use ehm.. is it punctuation you call it? (English is not my native tongue). I mean: . . . . . . . . <--- Ever seen those dots before, deviding stuff into separate sentenses? Your post would have been damn hard to read if it was longer.
  • SlickShoesSlickShoes Member UncommonPosts: 1,019
    well it wasnt longer and thanks for the help anyway ill give them a call

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