Not only that, but I brought this to their attention over a week ago. I made a post in the community forum and the community manager responded within an hour saying they were going to update it, but still they haven't done it. While its a good thing the community manager actively browses their official forum, if they can't manage to update a simple text-based FAQ I'm afraid to see how the actual game will be managed.
I have to disappoint you, you are not the first to point this out to them, and it has been acknowledged a couple of times before. It is a fact that updating their own FAQ has no priority whatsoever.
Their community manager for the English forums is new. Until recently they were understaffed and the French community manager was doing the English forums too. Perhaps they are still understaffed. They are no Blizzard or SOE. Postponing the game for over a year must have financial consequences. Still they are not cutting corners here. They take their time polishing the game. Time they do not spend updating FAQ's apparently. Does that mean that they will manage their game poorly in the future? Only the future will tell. But I think you are jumping into an unjustified conclusion at the moment.
Not only that, but I brought this to their attention over a week ago. I made a post in the community forum and the community manager responded within an hour saying they were going to update it, but still they haven't done it. While its a good thing the community manager actively browses their official forum, if they can't manage to update a simple text-based FAQ I'm afraid to see how the actual game will be managed.
I have to disappoint you, you are not the first to point this out to them, and it has been acknowledged a couple of times before. It is a fact that updating their own FAQ has no priority whatsoever.
Their community manager for the English forums is new. Until recently they were understaffed and the French community manager was doing the English forums too. Perhaps they are still understaffed. They are no Blizzard or SOE. Postponing the game for over a year must have financial consequences. Still they are not cutting corners here. They take their time polishing the game. Time they do not spend updating FAQ's apparently. Does that mean that they will manage their game poorly in the future? Only the future will tell. But I think you are jumping into an unjustified conclusion at the moment.
You need to understand that a FAQ is a very important item for a game in development such as this, and also it would only take about 5 minutes to update those dates/release information. And you can bet your ass anyone visiting that site for the first time will look at that FAQ, and very likely be deterred from the game (or at least be mildly confused) just for the lack of updated information.
You need to understand that a FAQ is a very important item for a game in development such as this, and also it would only take about 5 minutes to update those dates/release information. And you can bet your ass anyone visiting that site for the first time will look at that FAQ, and very likely be deterred from the game (or at least be mildly confused) just for the lack of updated information.
Well, you know that, and I know that, but they seem to think differently.
You need to understand that a FAQ is a very important item for a game in development such as this, and also it would only take about 5 minutes to update those dates/release information. And you can bet your ass anyone visiting that site for the first time will look at that FAQ, and very likely be deterred from the game (or at least be mildly confused) just for the lack of updated information.
You need to understand that a FAQ is a very important item for a game in development such as this, and also it would only take about 5 minutes to update those dates/release information. And you can bet your ass anyone visiting that site for the first time will look at that FAQ, and very likely be deterred from the game (or at least be mildly confused) just for the lack of updated information.
Why is it important?
Because new prospective players stop by the site, check out the FAQ and wonder why they can't be bothered to update their own FAQ, etc.
Comments
I have to disappoint you, you are not the first to point this out to them, and it has been acknowledged a couple of times before. It is a fact that updating their own FAQ has no priority whatsoever.
Their community manager for the English forums is new. Until recently they were understaffed and the French community manager was doing the English forums too. Perhaps they are still understaffed. They are no Blizzard or SOE. Postponing the game for over a year must have financial consequences. Still they are not cutting corners here. They take their time polishing the game. Time they do not spend updating FAQ's apparently. Does that mean that they will manage their game poorly in the future? Only the future will tell. But I think you are jumping into an unjustified conclusion at the moment.
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Delanor
I have to disappoint you, you are not the first to point this out to them, and it has been acknowledged a couple of times before. It is a fact that updating their own FAQ has no priority whatsoever.
Their community manager for the English forums is new. Until recently they were understaffed and the French community manager was doing the English forums too. Perhaps they are still understaffed. They are no Blizzard or SOE. Postponing the game for over a year must have financial consequences. Still they are not cutting corners here. They take their time polishing the game. Time they do not spend updating FAQ's apparently. Does that mean that they will manage their game poorly in the future? Only the future will tell. But I think you are jumping into an unjustified conclusion at the moment.
You need to understand that a FAQ is a very important item for a game in development such as this, and also it would only take about 5 minutes to update those dates/release information. And you can bet your ass anyone visiting that site for the first time will look at that FAQ, and very likely be deterred from the game (or at least be mildly confused) just for the lack of updated information.
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Delanor
Because new prospective players stop by the site, check out the FAQ and wonder why they can't be bothered to update their own FAQ, etc.