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  • KyarraKyarra Member UncommonPosts: 789
    I was having problems with my isp on swg, and through the hours of going back and forth with soe and my isp sony made me reinstall the game..of course I had the same problem (but i have a cable modem) where the patches would not dl for me, finally a sony customer svc rep just emailed the files to me..problem solved..

  • FinweFinwe Member CommonPosts: 3,106
    "
    Hello CoraithMB

    Thank you for posting, unfortunately at this time we do not have a resume function in the Launchpad, and do not offer another location to download the files from.

    Regards,
    Chad T.
    Technical Support
    Sony Online Entertainment "

     

    Geez. Dang drones. I swear it'd be alot more comforting if they didnt post at all instead of makeing a crap post like that wheres it like, "Thanks for posting, but you are seriously messed up and we cant help you, nor will we refund your 15$ for this piece of crap game that offers 0 support"

    "The greatest trick the devil played on humanity in the 20th century was convincing them that he didnt exist." (Paraphrasing) C.S. Lewis

    "The greatest trick the devil played on humanity in the 20th century was convincing them that he didn't exist." (Paraphrasing) C.S. Lewis

    "If a mother can kill her own child, what is left before I kill you and you kill me?" -Mother Teresa when talking about abortion after accepting the Nobel Peace Prize in 1979

  • TaskyZZTaskyZZ Member Posts: 1,476

    Sounds like time for a credit card chargeback to me...


  • numaticnumatic Member UncommonPosts: 675

    The community leader was right about one thing. You should not be getting d/c after 2 hours. Get a new dialup isp because its not normal. I played with a friend in DAoC in england who was on dialup and we played for many hours at a time and he never got d/c like that. And the same as me, I never got d/c consistenly in 2 hour intervals even 3 years ago with my dialup. I would lose my connection every once in awhile(maybe every 7-8 hours or so with some random d/c sometimes).

     

    I dont see how being disconencted every 2 hours can be considered standard practice when I never heard of that before from an ISP.

  • MunkiMunki Member CommonPosts: 2,128

    I rember talking with him once.

    I was having lag in game, I told him it might be video lag.
    so ofcourse he asks if I have a hub.
    Then he wants me to contact my ISP about some ports.

    So I told him again, then he told me to call my ISP.

    So I told him that I already did.

    Then he says this
    "You could have video lag"
    thats when I said
    THATS WHAT I SAID

    and then he said, Im sorry sir but im only trying to help.

    Then he gave his little ending thing

    yadda yadda. Thank you for you questions, do have another one.

    So I said no
    And gave him a gloriously horrible response on the forum... SOE really bugs me.

    image
    after 6 or so years, I had to change it a little...

  • DryzeDryze Member Posts: 34
    I used to play "Planetside." It is a Sony Online Entertainment game and believe me, I was NOT impressed by the customer service, mainly because it was non-existent. You would email them about a cheater or hacker or bugs in the game, and they wouldnt even send you an auto-response or a message back. Horrible. image

    image

  • Clever_GloveClever_Glove Member Posts: 996

    I'll have none of that! SWG has 500K users, it's the greatest most prefect game to ever bless us.

    If SOE has done it, it was the correct thing to do. 

    No one else has ever made such perfectly balance games, with such flawless expansion packs time and time again, their game design is nothing short of extronary, and the "time-investment" game theory is exsactly what it takes to make a game everyone loves.

    People that hate only do so becuase they dumb, we need to make laws to lock up those people. Something really should be done about them.

    All praise SOE!

    -=-=-=-=-
    "We're a game that's focused on grouping and on solo play, you know, more group oriented, more solo play..."
    John Blakely Senior lead for EQ2. Link

    Bartle: A: 93% E: 55% S:3% K: 50% The Test. Learn what it means here.

    -=-=-=-=-
    Achievers realise that killers as a concept are necessary in order to make achievement meaningful and worthwhile (there being no way to "lose" the game if any fool can "win" just by plodding slowly unchallenged). -bartle


    Bartle: A: 93% E: 55% S:3% K: 50% The Test. Learn what it means here.

  • DekronDekron Member UncommonPosts: 7,359
    Coraith, unfortunately my wife likes playing the game so it's installed on my comp.  If i can burn the patch files to a cd I will try and ship them your way.  However, you may just want to cancel.  If you are on dial up you will more than likely not be playing much anyways, you'll spend most of your time rubberbanding back and forth or lagging in place.  I am cable and we still get horrible lag.  Honestly, the game isn't worth the trouble you are having.  If you want a good SW game get Knights of the Old Republic (and btw peeps, KOtOR II is near!) or Jedi Knight Academy.

    --------------------------------------------

    33.333333333333336% of me is a huge nerd! How about you?

    --------------------------------------------

  • HebrewBombHebrewBomb Member UncommonPosts: 520
  • TaskyZZTaskyZZ Member Posts: 1,476


    Originally posted by HebrewBomb
    Lock this thread.
    Why the fuuck anyone has to post this shiit in general discussion section?
    Plz keep your 10 inch priick show private.

    Wow, nice post... ::::12::

  • ianubisiianubisi Member Posts: 4,201

    [quote]Originally posted by HebrewBomb
    [b]

    Originally posted by Coraith
    [url=http://forums.station.sony.com/swg/board/message?board.id=Techsupport&message.id=164881]
    image

    image


    Lock this thread.
    Why the fuuck anyone has to post this shiit in general discussion section?
    Plz keep your 10 inch priick show private.
     

    [/b][/quote]

    You, sir, are a moron.

  • HebrewBombHebrewBomb Member UncommonPosts: 520



    Originally posted by ianubisi

    [quote]Originally posted by HebrewBomb
    [b]
    Originally posted by Coraith
    [url=http://forums.station.sony.com/swg/board/message?board.id=Techsupport&message.id=164881]
    image
    image

    Lock this thread.
    Why the fuuck anyone has to post this shiit in general discussion section?
    Plz keep your 10 inch priick show private.
     
    [/b][/quote]
    You, sir, are a moron.



    LOL hAAHA

    I Luvvv you too.  imageimage

     


     

  • herculeshercules Member UncommonPosts: 4,925



    Originally posted by Coraith

    http://forums.station.sony.com/swg/board/message?board.id=Techsupport&message.id=164881
    image

    image
     
     
     
     
    Actually SWG has gone thru so many patches espically since the early mad days that 3 days patching on a 56k sounds about right.On a 2mb connection it took me nearly  2 hours to patch SWG from scratch.Since this is over 40 times faster then 56k thats 80 hours on a 56k which is over 3 days.Considering he might have a version of CD newer then mine yes 70 hours sounds on the dot.
    I think mmorpg that have had so many patches as SWG has had should offer the option to buy all the patches for the price of the CD and p&p.More of a courtesy thing rather then to make money.

  • CoraithCoraith Member Posts: 311



    Originally posted by dekron
    Coraith, unfortunately my wife likes playing the game so it's installed on my comp.  If i can burn the patch files to a cd I will try and ship them your way.  However, you may just want to cancel.  If you are on dial up you will more than likely not be playing much anyways, you'll spend most of your time rubberbanding back and forth or lagging in place.  I am cable and we still get horrible lag.  Honestly, the game isn't worth the trouble you are having.  If you want a good SW game get Knights of the Old Republic (and btw peeps, KOtOR II is near!) or Jedi Knight Academy.

    --------------------------------------------
    33.333333333333336% of me is a huge nerd! How about you?
    --------------------------------------------


    It wasnt bad when i played it back in the day. Could you send me an email, maybe you could upload the files onto my host so i can dload tehm through a dload manager. Chaos_mtb@hotmail.com

    image

    image

  • VengiVengi Member Posts: 57

    Coraith who is your ISP?

    I know BT anytime used to do that with me, thats one of many reasons I went Broadband.

    You could use a free "pay as you go" account for patchs as I don't think there is a cut off time and use your "anytime" account for playing. I could be wrong, so do a bit of research first.

    I really think you should look around and see if you can get a better deal with another ISP.

    And yeah SOE's Support is pretty bad....I mean unless your a paying customer whats the point of downloading the patchs? They should have a FTP site.

    -----------------------------------------------------------------------------------------------


    Vengi

    LvL 32 Wiz on Dragon Server
    LvL 23 Wiz on server 4 EI Korean Beta

    http://www.totalformat.com/Guides/LOM3/guide/ this is the unofficial guide to mir3

    http://www.totalformat.com/Mir3/siege.avi (right click and save) This is an ingame movie of the siege of Sabuk Wall (a Guild owned castle).

    Vengi

    LvL 32 Wiz on Dragon Server
    LvL 23 Wiz on server 4 EI Korean Beta

    http://www.totalformat.com/Guides/LOM3/guide/ this is the unofficial guide to mir3

    http://www.totalformat.com/Mir3/siege.avi (right click and save) This is an ingame movie of the siege of Sabuk Wall (a Guild owned castle).

  • CoraithCoraith Member Posts: 311
    im on the isp formerly known as freeserve. and i dont really want to pay for pay as you go its going to take 3 days

    image

    image

  • rathmarathma Member UncommonPosts: 3,786

     This doesn't have anything to do with SOE. But check out this hillarious FFXI customer support, i had a good laugh. image

     http://djtaso.com/gm.jpg

    image
    Playing: City of Heroes/ Dark Age of Camelot
    Upcoming: EverQuest II

    image

    image

    http://www.OriginNow.com - Official Fanboi

    EverQuest II : Level 20 Paladin - Antonia Bayle Server
  • discharge82discharge82 Member Posts: 18
    recently i just bought everquest ( so what im a little late) just because it and a bunch of expansions was only 20 dollars. i installede it and that went fine, but then i went to patch it and couldnt get the patches. then i tried to go to everquest.com and the whole damn site wasnt working. i took it back the day afetr and bought lineage 2. i e-mailed sony and got a humongous e-mail telling me to fix my router and fire wall. forget that.

  • fulmanfufulmanfu Member Posts: 1,523


    Originally posted by rathma
     This doesn't have anything to do with SOE. But check out this hillarious FFXI customer support, i had a good laugh.


    maybe its just me, but i dont see anyting funny about the support..i did laugh at the '24 year old student' and his freind who 'NEED F@#$ CURES' though. man 24 just isnt as old as it used to be..

  • ElapsedElapsed Member UncommonPosts: 2,329


    Originally posted by rathma
     This doesn't have anything to do with SOE. But check out this hillarious FFXI customer support, i had a good laugh. image
     http://djtaso.com/gm.jpgimage
    Playing: City of Heroes/ Dark Age of Camelot
    Upcoming: EverQuest II

    I was expecting the GM to be the idiot... the "I'm a 24 year old law student!" guy is the real moron. Funny he keeps asking for EA and notice how he took the time to get out his camera and take a picture of the screen ::::28:: rather than just hit the print screen button or however you take screenshots in FFXI.

  • KaldarinKaldarin Member Posts: 6

    On the bright side at least you didn't get the

    "That feature is working as intended."

  • protorocprotoroc Member Posts: 1,042



    Originally posted by -Jaguar-


    the time to get out his camera and take a picture of the screen ::::28:: rather than just hit the print screen button or however you take screenshots in FFXI.



    actaully in order to take a screenshot u have to turn your hud off, so he couldnt just SS or else non of his text would appear

  • ThuleThule Member UncommonPosts: 13

    Sony Online Entertainment is full of a bunch of liars and robots. If for one second you actually believed they had ANY kind of support, you must have been educated in a McDonalds.

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