AWFUL Servers!

Krileon · November 2007

I'm aware that satellite internet sucks, but it's my only option and MMOs work perfectly fine.

I've played CoV, EQ2, DAoC, Hellgate, Rappelz, Sword of the New World, WoW.. the dang list goes on.

I login and enjoy a good 20 minutes.. BAM disconnected.. wtf? ok so I try again.. 5 minutes later.. BAM disconnected.

This continues on and on and on. People run their dang mouths in chat "OMG IT'S YOUR COMPUTER!"

Well it's funny that 9 other games on my system work PERFECTLY FINE.. yet somehow this one doesn't and it's my PC? Sorry, but the odds are against TR.

The lower the population the longer I could play at least.

The game is fun and all, but i'm sick of paying for betas and i'm not going to sit around and deal with this crap.

I'm taking it back and getting a refund (I know some people.. so yes i'll get my refund).

Hell the game doesn't even suck. It's really fun, but wtf is with this shitty support.

Before anyone trys to suggest tips: I've got no firewall, port forwarding is setup.. and i've tried going directly to the modem.

Guess it's back to Hellgate.. wonderful.. now wtf is there to play *sigh*

A quality product is just to fking much to ask for anymore

abhaigh · November 2007

no - it's your awful link

who bother even trying to play an online game over such a heinous connection?

sheesh - I mean c'mon - if you're going to bash the game, at least bash it over something slightly game-related

Krileon · November 2007

WTF are you talking about...

I play other MMOs just fine on my crappy connection and it's my only option except for dial-up. I really don't have much of a choice.

I'm not even really bashing the game. The game is FINE.. if you'd learn to fking read you'd have seen that.

I'm bashing the pile of crap servers that arn't set to handle higher pings.

I run normally at 800ms, but I have spikes due to random weather ranging from 1000ms+

All the other MMOs I play/played can handle the spikes and won't drop me.. so why does TR do it?

Even CoV works just fine.. so why the crap is TR dropping me?

I don't care anymore at this point.. i'm going to just get something that'll work.

tachgb · November 2007

Agreed, the servers do let the game down alot, especially the European server, even on my 20MB Broadband connection, I've experienced alot of disconnects since I started playing 3 weeks ago, although for the past week, the Euro server has been better.

There's alot of button bashing in this game though, and alot of NPC's fighting one another aswell as jam packed zones, it just seems to put alot of pressure on the servers, and will probably take awhile for the devs to fine tune and make improvements as they have been doing.

It's a shame you're getting disconnected all the time, but on the back of the box under both minimum and recommended system specifications, it says Broadband Internet Connection, so your current connection isn't good enough for this game I guess, a refund would be your best option.

Krileon · November 2007

Originally posted by tachgb

Agreed, the servers do let the game down alot, especially the European server, even on my 20MB Broadband connection, I've experienced alot of disconnects since I started playing 3 weeks ago, although for the past week, the Euro server has been better.
There's alot of button bashing in this game though, and alot of NPC's fighting one another aswell as jam packed zones, it just seems to put alot of pressure on the servers, and will probably take awhile for the devs to fine tune and make improvements as they have been doing.
It's a shame you're getting disconnected all the time, but on the back of the box under both minimum and recommended system specifications, it says Broadband Internet Connection, so your current connection isn't good enough for this game I guess, a refund would be your best option.

Thanks for the response..

It really sucks too.. I really like the game.. I guess that's just how it is untill I get DSL in my area.

At least Hellgate works and is free so that'll give me something to waste my time on I suppose.

People with true high speed have been having the same issues as you.. even people getting 200-300ms on highspeed..

I really think the servers just arn't ment to handle high pings is all.

Liliane · November 2007

Originally posted by Krileon

WTF are you talking about...
I play other MMOs just fine on my crappy connection and it's my only option except for dial-up. I really don't have much of a choice.

Yes, servers are little laggy sometimes, because so many players. So You bad connection, little server lag and TR targeting system, You gonna have a lot of problems. TR isn't like other mmorpgs with the targeting system.

Have You played in zones 1 all the time or tryed to play less populated zones? Because if You have, then there is You major problem. I see Wilderness 1 in high load, while wilderness 3 can be low load. So choose wisely.

There is 8 Wilderness and 4 Divine to choose in EU server.

What I'm trying to say, it not neccessary general server lag, but could be zone lag, because so many players in same zone. I haven't had any disconection, but I have seen a lot lag, when I'm in high populated zones.

Originally posted by Krileon

I really think the servers just arn't ment to handle high pings is all.

Servers and other devices handle ping as secondar job. Means they will answer if they have time for it. How ever it's still good debug, for general lag problems. Use ping plotter program, You can see the point where the major lag is comming.

Krileon · November 2007

Originally posted by Liliane

Originally posted by Krileon

WTF are you talking about...
I play other MMOs just fine on my crappy connection and it's my only option except for dial-up. I really don't have much of a choice.

Yes, servers are little laggy sometimes, because so many players. So You bad connection, little server lag and TR targeting system, You gonna have a lot of problems. TR isn't like other mmorpgs with the targeting system.

Have You played in zones 1 all the time or tryed to play less populated zones? Because if You have, then there is You major problem. I see Wilderness 1 in high load, while wilderness 3 can be low load. So choose wisely.

There is 8 Wilderness and 4 Divine to choose in EU server.

What I'm trying to say, it not neccessary general server lag, but could be zone lag, because so many players in same zone. I haven't had any disconection, but I have seen lag, when I'm in high populated zones.

TR is no fps and the targeting system isn't even as advanced as Hellgate.

It still makes rolls like standard RPGs.. it just tricks you into thinking otherwise.

Hellgate has true fps style gameplay.. so that's not the issue.

I know there is multiple versions and I played for 3hrs on a low populated one.. soon as more come in.. BAM gone.

The servers work in clusters like Guild Wars.

I think the issue is just poor network coding. The game isn't programmed properly to handle higher pings.

I've decided not to return it, because I REALLY like this game (reminds me of SWG before all the mess happened). Instead i'm going to wait it out and let them throw some patches on.

I'm also going to just play for a few hours now and again or at least try too.

So if anyone reading this is wondering if the game is good.. yes.. it is VERY good. Just needs some network coding fixes.

BTW Auto Assault also worked fine on my connection. Even on heavy amount of players. It also worked on dial-up.. same senarios. So I really don't think my connection is the major problem.

I get my standard 700ish ping like in all other MMOs. I just suddenly fly up to 35,000ms in an instant.. for no reason.. I can be standing perfectly still and it'll do it. Please take note this has never happened before in any MMO.

I'm going to consider bad network coding, early release, new launch, and the fact that bad weather is rolling in because of the holidays.

So I am indeed going to give TR more time. I'll use my free month and see how it goes. Then play Hellgate and keep checking back into TR.

So GL and have fun everyone. Sorry I can't fully join you atm, but i'll continue to try.

phluux · November 2007

I've never been disconnected from the server and I don't remember seeing anyone in chat talk about having that sort of issue. Maybe TR does something different with the way packets are sent/rec'd.

Liliane · November 2007

Originally posted by Krileon

TR is no fps and the targeting system isn't even as advanced as Hellgate.

It still makes rolls like standard RPGs.. it just tricks you into thinking otherwise.

Every damm game makes rolls. It's called random generator to produce feeling that it's random. If it doesn't make rolls, then it would be bad game design. Because example player aiming should be allways simulated by some randomness. No-one can aim so that they hit allways target, even if target is still. Other ways in RL everyone would hit allways they targets.

PS: 700ms ping means You get about 1,4 frame per second. How to hell someone can play with 1-2 picture every second? Even with dial-up, You should get 200-300ms ping, what is about 5 fps.

cmgangrel · November 2007

Sorry but i know people who have 300ping and over 100FPS...

They are able to play the game just fine (btw US player on EU server)

Liliane · November 2007

Originally posted by cmgangrel

Sorry but i know people who have 300ping and over 100FPS...
They are able to play the game just fine (btw US player on EU server)

Because the 100 FPS, isn't the connection FPS, but graphics. The lowest FPS defines You reaction capasity. Sure, graphics is working nicely, but You get lag, because of connection. So You graphics can display 100 picture in second, but You connection, can't provide new information about the situation than ones every second. This will lead effects, like enemies are jumping in the screen from one location to other. Technically they try to avoid this by predict situations before it happen. Like if enemy has runned in that direction at that speed, it may do it in future situation too. Like not telling every moment just where the enemy is, but also what is it gonna do in future. So, clieant doesn't need so fast every information. Of course there is side effects. Like many have seen in TR, when enemy is dead, but it's still standing there. Then a second later it drops ground.

cmgangrel · November 2007

Originally posted by Krileon

I'm aware that satellite internet sucks, but it's my only option and MMOs work perfectly fine.

I've played CoV, EQ2, DAoC, Hellgate, Rappelz, Sword of the New World, WoW.. the dang list goes on.
I login and enjoy a good 20 minutes.. BAM disconnected.. wtf? ok so I try again.. 5 minutes later.. BAM disconnected.
This continues on and on and on. People run their dang mouths in chat "OMG IT'S YOUR COMPUTER!"
Well it's funny that 9 other games on my system work PERFECTLY FINE.. yet somehow this one doesn't and it's my PC? Sorry, but the odds are against TR.
The lower the population the longer I could play at least.
The game is fun and all, but i'm sick of paying for betas and i'm not going to sit around and deal with this crap.
I'm taking it back and getting a refund (I know some people.. so yes i'll get my refund).
Hell the game doesn't even suck. It's really fun, but wtf is with this shitty support.
Before anyone trys to suggest tips: I've got no firewall, port forwarding is setup.. and i've tried going directly to the modem.
Guess it's back to Hellgate.. wonderful.. now wtf is there to play *sigh*
A quality product is just to fking much to ask for anymore

Just wondering but is it Hughes Net ISP at all?

If so, you are not the only person who is having issues playing TR on Hughes Net. But one thing to also remember is that most new online games have issues with ISP's when they launch (TIscali in the UK are well known for being slow on the re routing of new game traffic). So dont always blame the game.

Considering that they state that Satellite connections are not recommended for online gaming, this is unfortuantely one of the few cases where there doesnt appear to be an easy solution. (Satellite transfers having a potential synch issue due to inherant delays concerning the transmission method).

But seeing as other people are able to play the game perfectly fine on their setup for hours on end without getting forcibly disconnected does swing the issue more towards the ISP and not the game developers.

If you notice, i am not saying its your computer, but instead its your ISP.

starbead · November 2007

Ping issues have long plagued TR. They fixed the worst of it in the last couple of beta patches, but started having more disconnect problems.

It seems likely that while they have fixed the issues for most players, there are a few residual ping-related problems in certain situations. I would suggest submitting detailed bug reports when you crash/disconnect to help them isolate the problem (be it tweaks on their end or working with your ISP to smooth out some of the problems).

Considering the state of the ping problems as close as a month prior to launch, the devs have made HUGE strides. Even if you decide to return the game, give them the info on your problems so that can see if it is on their end and fix it for others (or you, should you decide to return).

Thorneb · November 2007

I had satellite net for 4 years. It did sux a lot as far as ping. I had trouble with Starwars Galaxies when it released. I got kicked anywhere from every 3 to 10 minutes maybe. Was the sync problem with isp. If the game sees a long response from your connection it kicks you> luckily SWG tweaked a few things and I was stable after about a month. No other game did that to me though so i feel your pain.

Krileon · November 2007

Yes I do use HughesNet.

I have contacted them and talked to an advanced level technician (an actual US citizen..)

They are going to look into it and try to contact NCPlay about TR (I gave them all contact info) and see what can be done to resolve the issue.

I also did read some hughes net people are having problems like me.

It's a combination of my ISP and the network coding. The coding isn't allowing enough time delay so it's synching out before my ISP can respond. This is a huge problem.

While the game does need broadband connection. It is possible to play on slower connections if they allow it to synch properly.

Auto assault required broadband yet worked wonderfully on dial-up.

All MMOs now a days and a lot of non-mmos say they require broadband, but they truely don't.

I am confident they'll iron out the bugs and get it in a more stable condition as time goes on.

I had the same problems playing city of heroes on dial-up. Less then a month later they fixed it and I could do everything people on high speed was doing with dial-up.

Sure I have a 1second delay, but honestly with years of dealing with it.. i've learned to lag-play. So it truely doesn't bother me.

See I CAN play, but when server gets loaded up pretty bad I get booted. It's as if it is putting me at the end of the priority list and kicking me to replace with someone that has a better ping.. just how it feels.. probably ain't true.

Then you add in that my dumb brother downloads constantly on weekends.

Then add in bad weather season.

You get a disaster. I probably jumped the gun sense this is only day 2 of me playing, but it got frustrating to have to redo a quest 9 times LOL.

If I get annoyed to bad i'll go kill some demons in HGL. I'm going to keep in contact with HughesNet ( I have the guys work phone number + extension =P ) and harass the DSL providers to get the heck out here already. (Satellite internet contract finally ended so I can cancel at anytime without a fee)

Anyway, thanks for the responses guys. I'll keep trying. Besides this game.. Hellgate is the only other good game out there. I was tempted to go back to WoW simply because there was nothing else. I really hope that's not the case so I really want TR to do well.

LoboMau · November 2007

Originally posted by phluux

I've never been disconnected from the server and I don't remember seeing anyone in chat talk about having that sort of issue. Maybe TR does something different with the way packets are sent/rec'd.

Me too!

Agricola1 · November 2007

It sounds to me like they need to open up a fifth server for TR?

Trenchgun · November 2007

No, I can assure you it's just your shitty connection.

It's laughable trying to use a satelite connection for any kind of serious gaming. You're actually better off with dial up because they have faster data transmission even if they can't handle much volume.

TR has a lot more data to transmit than other MMORPGs, and the delays in response times are simply more noticable because of the way combat works.

Envenom · November 2007

TO OP:

hmmmm... I think it's time someone upgraded their internet. Crist.

Oh, and no, it's not their servers. I've been playing for 2 weeks without one disconnect. It's your piece of shit connection. Get with the times man.

Lobotomist · November 2007

Look in the second post about servers..explains everything

cmgangrel · November 2007

Sometimes its the only option that the person has if they want to have faster than Dial-Up internet though.

Hell even in the UK there are still some regions that dont have broadband access at all (although these are getting fewer every month)

Infact my parents only recently got broadband access (even though their next door neighbours had the service), due to living literally 5m too far away from the exchange.

Lobotomist · November 2007

Actually having broadband internet might be the reason you are getting low ping

Krileon · November 2007

Originally posted by Envenom

TO OP:

hmmmm... I think it's time someone upgraded their internet. Crist.

Oh, and no, it's not their servers. I've been playing for 2 weeks without one disconnect. It's your piece of shit connection. Get with the times man.

I've explained already that it's a combination of my ISP and the network coding.

As i've said other games that are more demanding then this connection wise work perfectly fine.

I would upgrade my connection in a heart beat if it was even possible.

I don't even live in the "boonies" I live 5 miles out of town and am to far to get DSL.

I however have been checking recently for available highspeed and it keeps telling me Mediacom cable internet is available to me.

First thing monday i'll be calling 3 different places about getting cable internet.

(I have no choice for dsl or cable. I know dsl is your own dedicated line, but the distance it can travel is extremely short. )

Anyway, i'm going to try and get a 15mb cable connection. Wish me luck =D

Paks · November 2007

The only problems I had with the server I play on was when it crashed about 4 or so times the first week of release. They did some tweaks and upgrades and it hasn't crashed since that I've experienced and I have not been disconnected once.

Unfortunately, for those of you who are having problems, the odds most assuredly arein favor of the problem being your connections, computers, or both. If I saw a lot of posts citing connection issues and if I experienced it myself I'd say different, but that's just not the case.

I haven't read the other replies but have you tried stopping the launcher from running in the background after the game starts? You can do that from the PlayNC launcher settings on the main window.

Krileon · November 2007

Originally posted by Paks

The only problems I had with the server I play on was when it crashed about 4 or so times the first week of release. They did some tweaks and upgrades and it hasn't crashed since that I've experienced and I have not been disconnected once.
Unfortunately, for those of you who are having problems, the odds most assuredly arein favor of the problem being your connections, computers, or both. If I saw a lot of posts citing connection issues and if I experienced it myself I'd say different, but that's just not the case.
I haven't read the other replies but have you tried stopping the launcher from running in the background after the game starts? You can do that from the PlayNC launcher settings on the main window.

There actually is a good amount of posts on disconnects, but you have to go to like 10 different websites, because of no official forums. Everyones kind of scattered around.

Also, yes i've taken care of that.

Lastnight was a good run. I got to play 4hrs with no disconnect. I could have gone longer, but got tired.

It does happen still, but it's really random. Today my brother and dad are off work and they're heavy youtubers so i'm going to get disconnected before I even load the game LOL.

Anyway, this game is just awesome. I can't wait to get higher level and be a biotech.

BTW i'm on Orion server. Name is Darkfall. See yas around!

sassoonss · November 2007

the servers are really bad and awful

the worst part is that the tech staff or other noobs try to shove it as if its my problem

my computer is not high end

2.5mb line is not good ,routers,etc etc

All other games work fine i have played 2moons to 9dragons to wow to even lotr on american server from europe and it worked

throughout the beta i lagged in tabula rasa

when the 3 day trial key cam out i said lets try

someone here was kind of to let me try 3 day trial

well my 3 day experirnce

i made over 150 login attempts every day most of the time stuck at authenti cation then server choosing then disconnected from server.

I am in europe and the only time i was able to try tr was after midnight from 1.30 am to 3.30 am.thats the time i played

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