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Mythic: worst MMO company on earth

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  • elvenangelelvenangel Member Posts: 2,205

     

    Originally posted by Vrika

    A consumer should have the right to buy the game without doing any in-depth research on it beforehand. Unless there is a warning printed on the box (or when buying from net, clearly visible otherwise), it's never the buyers fault. It's the producers or the sellers fault that they are selling such crap.



    And giving the running of a game to some third party (like Mystic has given to GOA), doesn't mean that they wouldn't be responsible for the server quality. If Mystic has given the running of servers to GOA, then it means they have arranged the running of European servers badly and that they have intentinally made the game experience bad for European players. They are evey bit as much to blame as is GOA.



    The gamebuyers need to learn to demand more. As long as we allow game publishers, producers, and those running servers just release subpar products and give us bad service, that's exactly what we'll recieve.

     

    Soo its the game maker's fault say if a Parent goes out there and buys .. Ooh a Manhunt 2.  They've never read anything about it they just know their kid wants it.  The moment they see their kid playing it they go "OH MY GOD" and start a hate campaign against Rockstar because this game could 'damage' their child.  All this inspite of the fact that its been written about, a huge controversy over its violence and not to mention the Mature rated label its the company's fault?  Thats called Stupid Consumerism. 

    If your spending your money on something you should atleast take the time to do some research.  If you can't take responsibility for being stupid perhaps you should join the Lemmings line thats heading off the nearest cliff.  Then you can blame the person infront of you that jumped first.

    Consumers DO have the right to buy whatever they want without reading about it, but they DO have a responsiblity to atleast look out for themselves.  I find it highly retarted when ever people blame someone else for something stupid they did. 

    Be responsible don't buy something without knowing what it is ... you could buy a box of snakes without knowing it open it up and get a great bit exciting surprise in the face.

    Please Refer to Doom Cat with all conspiracies & evil corporation complaints. He'll give you the simple explination of..WE"RE ALL DOOMED!

  • k9wazerek9wazere Member Posts: 84

    Originally posted by Vrika

    A consumer should have the right to buy the game without doing any in-depth research on it beforehand. Unless there is a warning printed on the box (or when buying from net, clearly visible otherwise), it's never the buyers fault. It's the producers or the sellers fault that they are selling such crap.



    Yeah, this, is kinda silly. A lot of companies make their money by selling crap. For every top quality product there are cheap, mass produced imitations.

     

    As a consumer, it's your responsibility to find out which is which. These days, I don't buy a thing without knowing as much as I feel I need to know beforehand.

     

    Trust no one. Especially if they're trying to sell you something.

  • godpuppetgodpuppet Member Posts: 1,416

     

    Originally posted by Elikal


    What a bad day... Since I had a longer weekend (some holidays) and I felt bored I had bought the complete DAoC box from Amazon which had arrived on time today. But what a series of dissapointments!
    First, I had installed the German version from the EU box and tried to register. When, after 30 mins (!!) I finally got the answer-mail, and clicked the link to complete the registration, it said "the link is not working". WTF? So I delved into the european DAOC site, but alas the only way to enter the FAQ or ask the company was via a working registered account. After some looking into the site, I finally found an EMail adress, and the problem was finally solved. Still, no phone number, no forum, nothing. Quite a bad experience.
    Then, finally, I logged in, and you can believe my DEEP dissapointment to see only EU servers! I was looking into fan forums, and found, once more we silly Europeans are locked out of US servers. God knows why... I was used from EQ2 and SWG to be able to use ALL servers, I didnt really expect an old and noble MMO like DAOC was limiting its players like this! You know, since DAOC is an older MMO of course the German servers are quite sparse populated, so I wanted to play on US servers, and now behold my deepest dissapointment when I realized there was no way besides buying a US version and making another account... How VERY VERY lame.
    If that is the way Mythic deals with its customers you can forget about my interest in WAR. I dont like to play on German servers anyway. I thought only Blizzard was that arrogant with its players. What a farce. :(
    You are correct in saying this problem lies with Mythic, they chose the localization and they've even reinforced their trust in GoA by hiring them for WAR despite the fact the majority of the EU community complains incessantly about them.

     

     

    The only conclusion I can come to is that Mythic are utter failures when it comes to PR. They have no official or unofficial forum, only an email system for player suggestions/critique. They assess player mood via ONE forum, VNBoards which means they get an incomplete picture. And, they're one PR employee seems to think his job revolves around making podcasts and doing nada else.

     

    There is some personal error here though Elikal. You should always Trial before you buy. DAoC is dieing, EU side moreso. Theres much they could do to revive this game, such as making DAoC original+SI free. But Mythic seems to think its a done project. Pity really..

    ---
    image

  • komarrkomarr Member UncommonPosts: 214

    Godpuppet, 2 questions:

    1. It's been some time since I played DAoC, and they used to have forums.  Is the current lack due to Mythic or EA?

    2. How exactly do you know that "They assess player mood via ONE forum, VNBoards"??

    The Moving Finger writes, and, having writ,
    Moves on: nor all thy Piety nor Wit
    Shall lure it back to cancel half a Line,
    Nor all thy Tears wash out a Word of it.

    ~Omar Khayyam

  • KordeshKordesh Member Posts: 1,715

    Localization has been going on since around the time of Shadowbane. It's been years and its a completely common thing. No, GOA didn't decide the "blockade" by themselves, its a joint decision and the one that always comes about when the game is distributed to multiple regions. When different companies handle the different regions, the game is almost if not always region locked. If one company has the backing to support a global release, then they do so, and there is no localization.

    In addition, I don't know what you're talking about with the lack of a forum/e-mail/phone number. If you're talking about the GOA site then *shrug* I wouldn't know because I've never been there. However, there is a rather massive US community site thats kind of hard to miss short of not bothering to look, so I'm just going to assume you were looking for something in your localization since I can't comment on that.

    Overall, nice whine and cheese party. All of this could have been prevented with about two seconds of googling, no "hours of research before buying their product" involved. Seriously, thats like saying you've been terribly slighted by their dastardly company because they actually expected you to read the box before buying it.

     

     

     

    Bans a perma, but so are sigs in necro posts.

    EAT ME MMORPG.com!

  • severiusseverius Member UncommonPosts: 1,516

    Originally posted by Elikal



    Then, finally, I logged in, and you can believe my DEEP dissapointment to see only EU servers! I was looking into fan forums, and found, once more we silly Europeans are locked out of US servers. God knows why... I was used from EQ2 and SWG to be able to use ALL servers, I didnt really expect an old and noble MMO like DAOC was limiting its players like this! You know, since DAOC is an older MMO of course the German servers are quite sparse populated, so I wanted to play on US servers, and now behold my deepest dissapointment when I realized there was no way besides buying a US version and making another account... How VERY VERY lame.
    If that is the way Mythic deals with its customers you can forget about my interest in WAR. I dont like to play on German servers anyway. I thought only Blizzard was that arrogant with its players. What a farce. :(
    Actually I am starting to think that it is pretty much only SOE that does not lock out different territories... sometimes.  I remember that even SOE had kept Japanese players on their own server clusters until SWG tanked horribly there so SOE forced em over to the US servers.

    However, Funcom is regionally locking their servers for AOC.  Turbine also does this with LoTRO and DDO.  As you mentioned Blizzard has done this with WoW.

    Some of my closest gaming friends are European and it really blows that these companies have kept us from being able to easily play together.

  • daelnordaelnor Member UncommonPosts: 1,556

    Mythic never had official forums, people just gravitated to the VN boards. They also went to warcry and catacombs.

    You can play on US servers with a US version.

    Dude...DAOC came out in like...2001...what exactly are you expecting from it? It was a great game for its time.

    In all likelyhood, its not all that bad now. When I played DAOC we had a couple italian and german guilds on our server that played early in the morning with me.

    If those 100 people or so could figure it out....well....draw the conclusions yourself.


    And to the guy who had to call his credit card to stop mythic...you made my LOL for being a noob. They have a friggin cancel button in your account settings.

    DAOC was one of the easier games to cancel, IMO, and I've pretty much played everything out there at one time or another.

    D.

    image

  • ElikalElikal Member UncommonPosts: 7,912

    Originally posted by godpuppet


     
     
    Originally posted by Elikal


    What a bad day... Since I had a longer weekend (some holidays) and I felt bored I had bought the complete DAoC box from Amazon which had arrived on time today. But what a series of dissapointments!
    First, I had installed the German version from the EU box and tried to register. When, after 30 mins (!!) I finally got the answer-mail, and clicked the link to complete the registration, it said "the link is not working". WTF? So I delved into the european DAOC site, but alas the only way to enter the FAQ or ask the company was via a working registered account. After some looking into the site, I finally found an EMail adress, and the problem was finally solved. Still, no phone number, no forum, nothing. Quite a bad experience.
    Then, finally, I logged in, and you can believe my DEEP dissapointment to see only EU servers! I was looking into fan forums, and found, once more we silly Europeans are locked out of US servers. God knows why... I was used from EQ2 and SWG to be able to use ALL servers, I didnt really expect an old and noble MMO like DAOC was limiting its players like this! You know, since DAOC is an older MMO of course the German servers are quite sparse populated, so I wanted to play on US servers, and now behold my deepest dissapointment when I realized there was no way besides buying a US version and making another account... How VERY VERY lame.
    If that is the way Mythic deals with its customers you can forget about my interest in WAR. I dont like to play on German servers anyway. I thought only Blizzard was that arrogant with its players. What a farce. :(
    You are correct in saying this problem lies with Mythic, they chose the localization and they've even reinforced their trust in GoA by hiring them for WAR despite the fact the majority of the EU community complains incessantly about them.

     

     

     

    The only conclusion I can come to is that Mythic are utter failures when it comes to PR. They have no official or unofficial forum, only an email system for player suggestions/critique. They assess player mood via ONE forum, VNBoards which means they get an incomplete picture. And, they're one PR employee seems to think his job revolves around making podcasts and doing nada else.

     

    There is some personal error here though Elikal. You should always Trial before you buy. DAoC is dieing, EU side moreso. Theres much they could do to revive this game, such as making DAoC original+SI free. But Mythic seems to think its a done project. Pity really..

    Quite my thought. DAoC is still a pretty good game, and imo it deserves better than now, like being treated like an ugly stepchild.

    The entire info policy of almost ALL European MMO versions is terrible. Usually only US has phone support, but GOA/Mythic really is on the top or bad support. Weird, I always thought those guys from Mythic where from UK, no? I mean, sure I can find all answers on the all knowing forum smartass gathering aka MMORPG.com, but this Complete Edition was really cheap on info, even compared to the already low information policy MMOs usually have. There wasnt even some printed manual, just one single, flimsy sheet of paper. After all these years I am just aghast they didnt find a way to enable players to play on US servers even tho we are only second best "Old World" fools. ><  It cant be THAT complicated.

    I am always surprised of the degree of self-humiliation many players do before the companies. Why is it always OUR duty as customers to SEEK answers? When will WE the paying customers do what is the reasonable thing, letting those companies know its THEIR frigging duty to care for our requests, to come to US and inform us and not the other way around, we begging and seeking for answers?? Pft...

    People don't ask questions to get answers - they ask questions to show how smart they are. - Dogbert

  • FateusFateus Member Posts: 47

    You can try calling Mythic up and seeing if you can trade in your game key for a US version. I hear some companies will allow you to do that. The only actual example that I can remember is warcraft. That was a limtied time thing though where they only allowed europeans who bought the US version to switch to European servers when many new ones opened up.

  • NaryysysNaryysys Member Posts: 117
    Originally posted by Elikal
    I am always surprised of the degree of self-humiliation many players do before the companies. Why is it always OUR duty as customers to SEEK answers? When will WE the paying customers do what is the reasonable thing, letting those companies know its THEIR frigging duty to care for our requests, to come to US and inform us and not the other way around, we begging and seeking for answers?? Pft...

    We have those..  We usually call them telemarketers.  Sorry for being cynical, but MMOs have always had gamers who scratch and claw for every fact they can find for the game before it's released, so they usually don't advertise as much as other games.  MMOs are mostly word of mouth, though that may change in the near future.  Just don't expect a game released almost a decade ago to do a ton of advertising.

    image

  • SavageLoreSavageLore Member Posts: 22

    Every game has issues when comes to multi-national use.  You either have games like DAOC which work to keep locals together on same servers to support those players or you have other games that allow players to play anywhere spreading everyone out.  You are complaining about not having freedom as European player but there are many more problems from allowing players from other nations to mix together on same servers.  That issue is every nation has different laws governing them and as such quite often when games mix servers problems arise because of those laws.  Players get angry because content can't be added or changed because of legal issues,  contests can't be validiated by players because they are in wrong nations,  players complain because they miss out on content because their national laws forbid it.  Do people get around these issues?  Sure they do,  they buy other nation game versions but the fact remains there will be issues always no matter how game companies try and run their games.  DAOC is run in a system that they feel is better by trying to keep certain locations together rather then running amuck.  With the mas of nations and laws each one has I believe that system works best.  I have sene many more problems from other games when it comes to issues over players and their wants,  rights,  or beliefs there of.

  • daelnordaelnor Member UncommonPosts: 1,556

    You must remember, when mythic started DAOC, they were a small start up company. They didn't have the funds to do all the european servers, etc, so they contracted it out. I'm sorry the European company sucks ass.

    Get a US key. Don't play the EU version. Problem solved.

    D.

    image

  • CillasiCillasi Member UncommonPosts: 335

    They won't allow that...they can't.  By contract, only GOA can solicit accounts in Europe.  It is illegal to sell the U.S. version of the software in Europe.  If you manage to get a copy of the U.S. version and connect to the U.S. servers, they won't disallow your participation, but they can not actively seek out players in GOA territory. 

    In the same vein, Mythic cannot sell registration codes because the right is contracted to the manufacturer of the retail box. 

     

  • daelnordaelnor Member UncommonPosts: 1,556

    All that aside...buy a US copy. Mythic won't solicit it, but honestly, if you get the box, you can play US. Get a friend in the states to ship it for you if you can't find an online retailer to ship to you.

    D.

    image

  • TrollstarTrollstar Member Posts: 332

    Originally posted by daelnor


    You must remember, when mythic started DAOC, they were a small start up company. They didn't have the funds to do all the european servers, etc, so they contracted it out. I'm sorry the European company sucks ass.
    You weren't the only one to bring this up.  But it appears that even though they are part of the EA empire, they've gone ahead and contracted WAR with GOA once again.  The move surprised me since many EU players complained about the performance of GOA with DAOC.

    This has been fairly common knowledge, but I can see how someone would overlook it. I doubt Amazon offered the OP a choice between EU/US versions (would be nice if they had). 

    It doesn't make Mythic a bad company however, in the scope of things they were one of the better ones back in the day. 

    I'm sort of concerned because a few friends of mine had some issues with hacked accounts and Mythic did nothing to help them recover it.  They said it was their responsibility to keep their personal info safe.  This isn't how they used to be back in the day. Let's hope they don't do the same thing for WAR.

     

    Who the hell are you, and why should I care?
    Congrats! You are a victim of Trollstar!

  • FateusFateus Member Posts: 47

    Does he need the box? I was under the impression that you just had to pay the monthly fee, and download the game. At least thats what I thought I did when I tried the 14 day trail.

  • elvenangelelvenangel Member Posts: 2,205
    Originally posted by Trollstar


     
    Originally posted by daelnor


    You must remember, when mythic started DAOC, they were a small start up company. They didn't have the funds to do all the european servers, etc, so they contracted it out. I'm sorry the European company sucks ass.
    You weren't the only one to bring this up.  But it appears that even though they are part of the EA empire, they've gone ahead and contracted WAR with GOA once again.  The move surprised me since many EU players complained about the performance of GOA with DAOC.

     

    This has been fairly common knowledge, but I can see how someone would overlook it. I doubt Amazon offered the OP a choice between EU/US versions (would be nice if they had). 

    It doesn't make Mythic a bad company however, in the scope of things they were one of the better ones back in the day. 

    I'm sort of concerned because a few friends of mine had some issues with hacked accounts and Mythic did nothing to help them recover it.  They said it was their responsibility to keep their personal info safe.  This isn't how they used to be back in the day. Let's hope they don't do the same thing for WAR.

     



    They actually announced their GOA contract LONG LONG LONG before they ever Merged into EA.  At this point they have their relationship set with GOA...changing it would be costly to get out of a contract not to mention it would disrupt the European Beta.

    btw most companies dont' recover a hacked account they terminate it usually permantly. 

    Please Refer to Doom Cat with all conspiracies & evil corporation complaints. He'll give you the simple explination of..WE"RE ALL DOOMED!

  • KyleranKyleran Member LegendaryPosts: 44,068

    Originally posted by elvenangel






    btw most companies dont' recover a hacked account they terminate it usually permantly. 

    Hmm, so I guess we can thank Blizzard for raising the bar in customer service in this regard I suppose.

     

    "True friends stab you in the front." | Oscar Wilde 

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    Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm

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  • elvenangelelvenangel Member Posts: 2,205

     

    Originally posted by Kyleran


     
    Originally posted by elvenangel






    btw most companies dont' recover a hacked account they terminate it usually permantly. 

     

    Hmm, so I guess we can thank Blizzard for raising the bar in customer service in this regard I suppose.

     

     

    Dunno I'm not a fan of Blizz's pratices either honestly.  Hell I hear thats what Blizzard does too.  Just seems safer.  If they hack it once they can easily hack it again.    Funnily enough all these years I might get a virus or two that makes my computer wacko but I've never had my account stolen.  Usually stolen accounts stem from using third party software filled with keyloggers, sharing your account, or buying your account.  Sad really the problems with all MMO's when it comes to account security.  I just don't let it be the judging factor of a company anymore since they're all guilty of messed up pratices for stolen accounts.

     

    Just curious why your bringing up Blizzard? I mean I don't remember mentioning their name specifically.  I"m not even a supporter of WoW i cancelled my account after I got tired of repeating "Kill X Mob X million times for 5 damn claws" quests.

    Please Refer to Doom Cat with all conspiracies & evil corporation complaints. He'll give you the simple explination of..WE"RE ALL DOOMED!

  • TorakTorak Member Posts: 4,905

    Elikal buddy,

    Never ever purchase an MMO without trying it first. Almost every one of them has some sort of issue. The couple that don't, everyone on this site hates lol...

    Free trials and buddy keys are your friend. If an MMO doesn't have either one its either a dead game or the company has no confidence that a trial will hook and keep you but instead expose it for the garbage it really is. Even then, its a crap shoot with loaded dice at best.

    DAoC from what I understand, the EU servers are pretty much dead these days anyway. It has pop issues on the US servers as well. You can look at the server pops on their website. You really are not missing anything at this point. Without the pops, the game can't be played the way it was intended.

    It was a great game back in its prime but Mythic f**ked it all up with each new expansion they put out. I don't know why more people are not cautious about WAR given their track record. WAR might have a good launch but give Mythic some time to screw it all up.

    Unfortunately, there are not as many MMO players as the community likes to think there are and the older games usually only have the hard core left playing it. The MMO community pretty much migrates around with each new release. WoW is the only exception to that but for other reasons.

    Have you ever tried EVE? You seem to skip around alot from fantasy grinder to fantasy grinder. I don't know if you realized this yet, but they are all the same. "To grind or not to grind on hollow, kill 10 rats PvE, that is the question". Start looking at some of the alternative games out there aside from all these goofy clones. The key to many of them is getting into the communities though. PotBS is really promising, it has some very rough edges but so far but the potential scope is awesome. See if someone will give you a buddy key. (I'm paying on a buddy key right now so I can't hook you up)

    IMHO, you are wasting your time on all these fantasy games. You already played them all, you just haven't loaded the software yet.

  • NazarosNazaros Member Posts: 215

    Sucks to be european.

    Daoc is still the best MMO i've ever played to date.

    /shrug

    What deserves to be done, deserves to be "well" done...

  • UnstoppableUnstoppable Member Posts: 37

    I'm waiting on WAR as I believe Mythic will eventually screw it up like they did with DAOC. I'm hoping they prove me dead wrong.

  • wolfmannwolfmann Member Posts: 1,159

    Isn't GOA also the ones that handle WAR europe?

    Wich means... localized servers again with no "choice" ?

    imageThe last of the Trackers

  • RuthgarRuthgar Member Posts: 730

    Blizzard and Turbine both segregate North American and European players. I hate to say, but this seems to be a trend.

  • IlliusIllius Member UncommonPosts: 4,142
    Originally posted by Shifty360


     
    Originally posted by Qaze


    I tried the DAoC trial once. Was kinda pissed off that you had to subscribe to even play the trial. Went through with it anyway and payed for a one month subscription. After 2 weeks of playing it I decided it was shit, and stopped playing. I looked on their website and found no way to unsubscribe so I assumed my subscription would end after that month; it didn't. I continued to get billed every month for four months and I still didn't know how to unsubscribe. Eventually I blocked all payments to Mythic with my bank, real pain in the arse though.
    So yeah I definitely agree with you.

     

    Well..... I was planning on moving on to another topic, but this compelled me to reply.

    I opened up my browser, and typed Dark Age Of Camelot + Billing into google search and hit ENTER.

    This was the result.

    http://www.google.com/search?hl=en&q=Dark+Age+Of+Camelot+%2B+Billing

    Naturally I chose the first option, and to my suprise I was taken to this site.

    http://support.darkageofcamelot.com/kb/category.php?id=34

    Upon reaching this site, I looked at the options on the left control panel.

    The first option under Account Management and Billing Support read "Account Cancellation"

    I was motivated to click this option, and I was led to a new page.

    http://support.darkageofcamelot.com/kb/category.php?id=31

    This page wielded two questions.

    "How do I cancel my account when using Pay By Cash?"

    and

    "How do I cancel my account?"

    The latter being the most logical, I clicked the link.

    http://support.darkageofcamelot.com/kb/article.php?id=140

    Amazingly my problem was solved and I could go on with my life, without paying the monthly fee.

     

    So yeah I definately agree with you, Mythic is a real pain in the arse.

    Amazingly enough all that was illustrated with actual screen captions of the interface people use to log in, adjust billing, and cancel accounts.  It even put CANCEL ACCOUNT in CAPITAL letters on the cancel button.  I honestly wish people would just do a tad bit of research before they commit.  Throwing insults and bashing a company based on a personal lack of knowledge due to lack of research is kind of hypocritical if you ask me.

    No required quests! And if I decide I want to be an assassin-cartographer-dancer-pastry chef who lives only to stalk and kill interior decorators, then that's who I want to be, even if it takes me four years to max all the skills and everyone else thinks I'm freaking nuts. -Madimorga-

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