. Companies like AT&T and Comcast have much larger networks and many more customers who pay a lot less for their service,(on average), than WOW players, and I don't see THEM shutting down for days at a time.
I wish my Comcast bill was only 14.99 a month...
No one cares which MMO's you are playing or have played. Nor does anyone care what your computer specs are.
now as to compensation for down time...never in my whole 3 years have I ever been compensated. I looked it up. Perhaps I was overlooked. It's possible, but I dont think I was the only one so don't think I'm trolling for sympathy. I'm not. I'm just sayin that I had BETTER, by God, get compensated for this. Those little hour or 2 infractions on my playtime adding up over the years probably adds up to a healthy sum of playtime, but I only truely expect something for this. I too took yesterday off to have a nice leisurely day of WoW and have been very disappointed to say the least. Good job Blizz on preperation for the new xpac, but we as paying customers deserve to know wtf is going on, not patronizing notes saying the shit is fixed when it isn't.
Sorry to read that OP, I can certainly relate to finaly getting some time to play only find the servers are down. Do I think it's the end of the world and I'm cancelling my account, no. Like others have said, I've faith in Blizzard to: 1. correct the issue, and 2. to compensate for lost time. They've always done so in the past.
I'm sure of that. But it's a bit like buying a new car. You car is guarantee, if something needs to be repaired, it's guarantee. But it doesnt matter, peoples want their car to run without problems, not spend all their time in a garage even if the repair are free.
It's the same thing for WOW, i know they will give us compensation for the lost days, but that's not what peoples wants, they want a running game.
I can completely empathize; compensation is nice, but yeah we'd like to actually play the game. Blizzard will fix things though and we'll all be happily playing soon enough.
Ico Oh, cruel fate, to be thusly boned. Ask not for whom the bone bones. It bones for thee.
. Companies like AT&T and Comcast have much larger networks and many more customers who pay a lot less for their service,(on average), than WOW players, and I don't see THEM shutting down for days at a time.
I wish my Comcast bill was only 14.99 a month...
Some older customers pay a minimal line fee and that's it. But, on that note, I wish WOW was only 14.99 a month with no box fees.
Error: 37. Signature not found. Please connect to my server for signature access.
now as to compensation for down time...never in my whole 3 years have I ever been compensated. I looked it up. Perhaps I was overlooked. It's possible, but I dont think I was the only one so don't think I'm trolling for sympathy. I'm not. I'm just sayin that I had BETTER, by God, get compensated for this. Those little hour or 2 infractions on my playtime adding up over the years probably adds up to a healthy sum of playtime, but I only truely expect something for this. I too took yesterday off to have a nice leisurely day of WoW and have been very disappointed to say the least. Good job Blizz on preperation for the new xpac, but we as paying customers deserve to know wtf is going on, not patronizing notes saying the shit is fixed when it isn't.
I've played more or less since launch and I can assure you that if you have played for 3 years on the North American servers anyways that you have been compensated a few times for 1 day each time. Blizzard is pretty good about compensating for down time but it's only going to carry them so far for continued bugs. I mean over the years maintenance should be a minimal thing considering the fact that they do it each week. It should be a tried and true system by now.
You do realise they are running hundreds upon hundreds of servers, and preparing for the biggest expansion launch, even bigger than BC, and you are complaining about a downtime, which is maintenance and you miss some hours?? They dont deal with a few thousaand players and a10s of servers, they deal with hundreds upon hundreds of servers in different languages, ranging for russia to south america. { Mod Edit }
For the record it's not maintenance it is blizzard screwing up. Yesterday it was lost mail and today it is free epics they somehow did not notice. Atm the downtime has been extended once again and now it's the old database errors.
btw if someone pays for a service and then does not receive said service they have every right to complain. If you dont care for it and dont want to see it then dont read. But for the sake of sensibility go be a POS somewhere else kthxbai!
I will throw my hat into the ring as one of the people who happen to have off today that can't play. In fact, I would think there are a number of people who have off this week (and the coming weeks) as people try to use up their vacation time at work that won't roll over into next year. That coupled with holiday's and such probably contribute to this, and the next few, Tuesday's being a lot more watched then others.
It is certainly irritating that a company with the resources you would figure Blizzard to have, cannot get their current flagship product up and playable. In perspective though, that's all it is..irritating.
The latest update on the login page indicates there is no ETA for when the servers will be up. So, the interesting conversation becomes: Will the servers be up by the time WoTLK is releases and, if not, what does that mean for WoW/Blizzard? I'd wager it doesn't mean much except a few good forum threads and a few cancellations.
-mklinic
"Do something right, no one remembers. Do something wrong, no one forgets" -from No One Remembers by In Strict Confidence
I'm finding slight satisfaction in all of this because I am sure Blizzard is actually quite worried now =P. I mean think about it, in about 12 hours now they will be having possibly the largest MMO release event ever and now they have to be terrified that they won't be able to do it properly. Of course it won't effect their subs much if at all if something goes wrong but this is a pride thing. Blizz loves being at the top and having all eyes on them. Now lets be honest, with all eyes on blizzard right now they might about to make a major mistake
I won't get upset about this downtime happening now because I would rather it happen now than the day after xpac release. Granted we all know that will more than likely happen anyway, but we can still hope.
Its funny - so many people want to blame Blizzard and say "because they are a huge company" they should not have these issues; I would like to point out the opposite.....many of these issues crop up because they are so big.
This is sort of circular logic. I mean, it could be read; if you are buying a product from a company, helping them succeed, then you are actually contributing to them having issues. Therefore, the customers are clearly the problem!
Instead, I would echo the sentiment that there are a number of large companies that manage to meet their SLA's becuase they have invested an adequate amount in their infrastructure and staffing.
If you were to say gameplay features were a certain way becuase they need to accomodate such a large playerbase, I would completely agree. But this current issue appears to be an infrastructure (network, db, server, etc) or staffing (dba, network admin, etc) issue that a company with significant resources should not be experiencing.
Now don't get me wrong, I'll still get WoTLK and have no intention of canceling over this. It just gives me more time to play devil's advocate on forums.
-mklinic
"Do something right, no one remembers. Do something wrong, no one forgets" -from No One Remembers by In Strict Confidence
"Its funny - so many people want to blame Blizzard and say "because they are a huge company" they should not have these issues; I would like to point out the opposite.....many of these issues crop up because they are so big."
It's so funny you say that because it IS that very issue. They have been doing this for so many years, that they have become placated by things runnin unusually and uncommenly smooth, comparatively.
Funny thing is, that's when things go horribly wrong. It's called a God Complex, and Blizz has it. Nothing says irony then God getting a huge slap in the face when things go to shit.
I just wish people would get this worked up over issues that really matter and not some game that his been down a while.
I was frustrated too and wanted to play yesterday but there are alternatives: read a book, play another game, watch TV, go outside, etc...
So true. Issues that we should be having strong feelings about: genocide, domestic violence, drug abuse, disease, poverty, abortion (kills about 850,000 per year http://www.cdc.gov/mmwr/preview/mmwrhtml/ss5212a1.htm ), drunk driving, suicide, and so forth. Although it's healthy to take a break from these concerns now and then, perhaps it would do us well to go outside, watch the news, or call a friend or familiy member on the phone to ask how they're doing.
I'm surprised to see so many people this upset over the game they otherwise post that they hate on other threads. Have you seen the ratings on this game? It's # 20, so if you want "top quality" and "no downtime" why not play # 1? Try saying something good about the game once and a while, it may be additive to compliment and might actually translate into being nice to other people on a daily basis as well.
We ran into some database issues during maintenace which will require additional downtime. We have no current ETA to provide at this time, howver, we will provide an update within the hour."
"Its funny - so many people want to blame Blizzard and say "because they are a huge company" they should not have these issues; I would like to point out the opposite.....many of these issues crop up because they are so big." It's so funny you say that because it IS that very issue. They have been doing this for so many years, that they have become placated by things runnin unusually and uncommenly smooth, comparatively. Funny thing is, that's when things go horribly wrong. It's called a God Complex, and Blizz has it. Nothing says irony then God getting a huge slap in the face when things go to shit.
Lol, let the nerd rage ease a bit here friend. Yeah it's a bummer, but I think you're freaking-out a bit much.
My company's been in business for 27 years and we still have the occasional hiccup with our servers. We apologize to our clients for the inconvenience, but life goes on.
Ico Oh, cruel fate, to be thusly boned. Ask not for whom the bone bones. It bones for thee.
I pay Blizzard $15/mo to play an account on a server of a game that they run. I pay for 31, 30, or 28/9 days, depending on the month. That's all I ask for. I don't ask them to give me extra time, if my card does not have available funds on it, they don't just give me two, three more days to be nice. They cancel my subscription right then. So then in the same manner, why should I be reasonable when they lock my account for mistakes made by them for two days? Now I will be reasonable because unfortunately, I am addicted to playing this game. But why should I be?
But it's not even the fact that Blizzard is robbing me of my time, time that they do not deserve to use because I paid for it, that is the problem. The problem is that they could not care less. And they show us. When this problem started, it was 48 hours before a huge launch. A launch that for my part, I paid $42 for myself and $42 for my wife to participate in. Anyone that really thinks this was simply an issue with in-game mail is wrong. That might have had something to do with it, but that's not the problem. Because no one in their right mind would lock 11 million players out of a game 2 days before they expect those same 11 million to pay them $462,000,000. And that's besides the fact that eventually, they did allow us in...and we still could not access our mail. So forget that lie, this is something bigger. But you go on their website, and you would think you would see information about what's going on because for a f-up this bad, I would expect to have detailed information on the problem. That's not there. Okay, so how about some information on how they are going to make-up this epic f-up to us? One hundred gold in your mailbox (when you can finally use it!), a free month of play, hell a stupid fluff pet...that's not there. What do you see?
"Make sure to go buy our new ish at 12 midnight! Don't wait until you get off of work tomorrow!"
"But I can't even log on..."
"Oh don't worry about that! You'll be able to play...sometime."
It's a complete slap in the face, that not only can we not play this game that all of us play entirely too much anyway, that we pay to play. But they couldn't even care less because we don't matter to them, I'm just sub # 2,945,300 and you're just <insert random number between 1 and 11 million>.
To those that don't understand, that's why people complain. Because outside of just stopping playing a game they love, venting here and other forums is the only reprieve they have.
Currently Playing: Aion Trying Out: Retired: The Chronicles of Spellborn, EvE, LotRo, WoW, VG, AoC, CoX, RO Waiting on: Blade & Soul, Black Prophecy, Global Agenda, The Agency, SW:ToR, T.E.R.A. Working On: The 5th Dimension (coming soon)
The problem is that they could not care less. Okay, so how about some information on how they are going to make-up this epic f-up to us? It's a complete slap in the face, that not only can we not play this game that all of us play entirely too much anyway, that we pay to play. But they couldn't even care less because we don't matter to them, I'm just sub # 2,945,300 and you're just <insert random number between 1 and 11 million>.
Somebody needs a hug ^_^. Regarding companies caring about people, well, that's not what companies do. You'd mentioned being married, how about taking the wife out to dinner instead? "Honey, I know I could be playing World of Warcraft right now, but instead I'd much rather have a nice face to face dinner conversation with you". Who knows? Maybe hug would be incoming.
You do realise they are running hundreds upon hundreds of servers, and preparing for the biggest expansion launch, even bigger than BC, and you are complaining about a downtime, which is maintenance and you miss some hours?? They dont deal with a few thousaand players and a10s of servers, they deal with hundreds upon hundreds of servers in different languages, ranging for russia to south america. { Mod Edit }
So, by your reasoning, they could have shut down servers from October 14th to November 21st completely and it would be OK, because they have a massive network. Companies like AT&T and Comcast have much larger networks and many more customers who pay a lot less for their service,(on average), than WOW players, and I don't see THEM shutting down for days at a time.
Guess you forgot right about the time that Hurrican Katrina was going to hit when my company (Verizon) offered to help route calls because AT&T and others couldn't handle the flood of calls they were getting into Louisiana. Just about every mothers day all of the telecoms have flooded networks and you can't seem to get through. Besides, your not seriously comparing a company the size of Blizzard with AT&T are you? LOL
The problem is that they could not care less. Okay, so how about some information on how they are going to make-up this epic f-up to us? It's a complete slap in the face, that not only can we not play this game that all of us play entirely too much anyway, that we pay to play. But they couldn't even care less because we don't matter to them, I'm just sub # 2,945,300 and you're just <insert random number between 1 and 11 million>.
Somebody needs a hug ^_^. Regarding companies caring about people, well, that's not what companies do. You'd mentioned being married, how about taking the wife out to dinner instead? "Honey, I know I could be playing World of Warcraft right now, but instead I'd much rather have a nice face to face dinner conversation with you". Who knows? Maybe hug would be incoming.
Lol (I seriously laughed out loud at this...), no someone just needs to get what he paid for. Actually, I receive plenty of hugs (not to mention other things) from my wife on a regular basis, who very often gets to go out to dinner and sit face to face with me. Besides...my wife was more pissed off than I was about the downtime seeing that she plays much more than me. But thanks for the concern.
Currently Playing: Aion Trying Out: Retired: The Chronicles of Spellborn, EvE, LotRo, WoW, VG, AoC, CoX, RO Waiting on: Blade & Soul, Black Prophecy, Global Agenda, The Agency, SW:ToR, T.E.R.A. Working On: The 5th Dimension (coming soon)
Right on Fa+e, I couldn't have said it better myself, though I tried. This is our only out, since not only can't we play, but the damn forums are down too?...Come on having an issue is one thing, but keeping us completely in the dark is another, as well as the bold-faced lies they keep telling us. I feel like a kid asking what sex is and where do babies come from, and being told different stories from my parents. I'm not a kid anymore Blizz don't treat me as such.
now as to compensation for down time...never in my whole 3 years have I ever been compensated. I looked it up. Perhaps I was overlooked. It's possible, but I dont think I was the only one so don't think I'm trolling for sympathy. I'm not. I'm just sayin that I had BETTER, by God, get compensated for this. Those little hour or 2 infractions on my playtime adding up over the years probably adds up to a healthy sum of playtime, but I only truely expect something for this. I too took yesterday off to have a nice leisurely day of WoW and have been very disappointed to say the least. Good job Blizz on preperation for the new xpac, but we as paying customers deserve to know wtf is going on, not patronizing notes saying the shit is fixed when it isn't.
I think you may have missed it. I kinda doubt that you have been playing for the last 3 years and never received any compensation. Go into your account and look at your payment history. I'll bet there's at least a couple of 1 day comps in there. There hasn't been a lot lately, but there's been a couple. Most of them were in the first 6 months after the release. I can't look at my account right now, but I'll verify. I'm pretty sure that I've gotten a couple in the last 3 years.
Comments
I wish my Comcast bill was only 14.99 a month...
No one cares which MMO's you are playing or have played. Nor does anyone care what your computer specs are.
now as to compensation for down time...never in my whole 3 years have I ever been compensated. I looked it up. Perhaps I was overlooked. It's possible, but I dont think I was the only one so don't think I'm trolling for sympathy. I'm not. I'm just sayin that I had BETTER, by God, get compensated for this. Those little hour or 2 infractions on my playtime adding up over the years probably adds up to a healthy sum of playtime, but I only truely expect something for this. I too took yesterday off to have a nice leisurely day of WoW and have been very disappointed to say the least. Good job Blizz on preperation for the new xpac, but we as paying customers deserve to know wtf is going on, not patronizing notes saying the shit is fixed when it isn't.
JonnyT
I'm sure of that. But it's a bit like buying a new car. You car is guarantee, if something needs to be repaired, it's guarantee. But it doesnt matter, peoples want their car to run without problems, not spend all their time in a garage even if the repair are free.
It's the same thing for WOW, i know they will give us compensation for the lost days, but that's not what peoples wants, they want a running game.
I can completely empathize; compensation is nice, but yeah we'd like to actually play the game. Blizzard will fix things though and we'll all be happily playing soon enough.
Ico
Oh, cruel fate, to be thusly boned. Ask not for whom the bone bones. It bones for thee.
Sorry manmade, perhaps I am the one who needs to read more closely eh?...lol
JonnyT
I wish my Comcast bill was only 14.99 a month...
Some older customers pay a minimal line fee and that's it. But, on that note, I wish WOW was only 14.99 a month with no box fees.
Error: 37. Signature not found. Please connect to my server for signature access.
sadly, bitch all we want. Blizz won't give half a damn.
they are still getting our $14.99 a month.
just wait it out.
- Air
I've played more or less since launch and I can assure you that if you have played for 3 years on the North American servers anyways that you have been compensated a few times for 1 day each time. Blizzard is pretty good about compensating for down time but it's only going to carry them so far for continued bugs. I mean over the years maintenance should be a minimal thing considering the fact that they do it each week. It should be a tried and true system by now.
For the record it's not maintenance it is blizzard screwing up. Yesterday it was lost mail and today it is free epics they somehow did not notice. Atm the downtime has been extended once again and now it's the old database errors.
btw if someone pays for a service and then does not receive said service they have every right to complain. If you dont care for it and dont want to see it then dont read. But for the sake of sensibility go be a POS somewhere else kthxbai!
{ Mod Edit }
I will throw my hat into the ring as one of the people who happen to have off today that can't play. In fact, I would think there are a number of people who have off this week (and the coming weeks) as people try to use up their vacation time at work that won't roll over into next year. That coupled with holiday's and such probably contribute to this, and the next few, Tuesday's being a lot more watched then others.
It is certainly irritating that a company with the resources you would figure Blizzard to have, cannot get their current flagship product up and playable. In perspective though, that's all it is..irritating.
The latest update on the login page indicates there is no ETA for when the servers will be up. So, the interesting conversation becomes: Will the servers be up by the time WoTLK is releases and, if not, what does that mean for WoW/Blizzard? I'd wager it doesn't mean much except a few good forum threads and a few cancellations.
-mklinic
"Do something right, no one remembers.
Do something wrong, no one forgets"
-from No One Remembers by In Strict Confidence
you sure?
you will not be compensated for money, they only extend the expiration date on your sub
an extra 3 days credit was recently given due to the patch 3.0.2 problems
www.wowinsider.com/2008/10/30/3-day-credit-for-na-eu-customers/
a full three days, for anyone with an active account on US, Oceanic, Latin American, European, and Russian realms
EQ2 fan sites
I'm finding slight satisfaction in all of this because I am sure Blizzard is actually quite worried now =P. I mean think about it, in about 12 hours now they will be having possibly the largest MMO release event ever and now they have to be terrified that they won't be able to do it properly. Of course it won't effect their subs much if at all if something goes wrong but this is a pride thing. Blizz loves being at the top and having all eyes on them. Now lets be honest, with all eyes on blizzard right now they might about to make a major mistake
<a href="http://s16.photobucket.com/albums/b37/ZirC1899/?action=view¤t=vrami1.jpg"; target="_blank"><img src="http://i16.photobucket.com/albums/b37/ZirC1899/vrami1.jpg"; border="0" alt="Photobucket"></a>
I won't get upset about this downtime happening now because I would rather it happen now than the day after xpac release. Granted we all know that will more than likely happen anyway, but we can still hope.
This is sort of circular logic. I mean, it could be read; if you are buying a product from a company, helping them succeed, then you are actually contributing to them having issues. Therefore, the customers are clearly the problem!
Instead, I would echo the sentiment that there are a number of large companies that manage to meet their SLA's becuase they have invested an adequate amount in their infrastructure and staffing.
If you were to say gameplay features were a certain way becuase they need to accomodate such a large playerbase, I would completely agree. But this current issue appears to be an infrastructure (network, db, server, etc) or staffing (dba, network admin, etc) issue that a company with significant resources should not be experiencing.
Now don't get me wrong, I'll still get WoTLK and have no intention of canceling over this. It just gives me more time to play devil's advocate on forums.
-mklinic
"Do something right, no one remembers.
Do something wrong, no one forgets"
-from No One Remembers by In Strict Confidence
"Its funny - so many people want to blame Blizzard and say "because they are a huge company" they should not have these issues; I would like to point out the opposite.....many of these issues crop up because they are so big."
It's so funny you say that because it IS that very issue. They have been doing this for so many years, that they have become placated by things runnin unusually and uncommenly smooth, comparatively.
Funny thing is, that's when things go horribly wrong. It's called a God Complex, and Blizz has it. Nothing says irony then God getting a huge slap in the face when things go to shit.
JonnyT
So true. Issues that we should be having strong feelings about: genocide, domestic violence, drug abuse, disease, poverty, abortion (kills about 850,000 per year http://www.cdc.gov/mmwr/preview/mmwrhtml/ss5212a1.htm ), drunk driving, suicide, and so forth. Although it's healthy to take a break from these concerns now and then, perhaps it would do us well to go outside, watch the news, or call a friend or familiy member on the phone to ask how they're doing.
I'm surprised to see so many people this upset over the game they otherwise post that they hate on other threads. Have you seen the ratings on this game? It's # 20, so if you want "top quality" and "no downtime" why not play # 1? Try saying something good about the game once and a while, it may be additive to compliment and might actually translate into being nice to other people on a daily basis as well.
http://www.allaboutgod.com/
Direct quote from the login page....
"November 12, 2008 7:15AM PST
We ran into some database issues during maintenace which will require additional downtime. We have no current ETA to provide at this time, howver, we will provide an update within the hour."
It is now 9:20AM PST, where is our update?
JonnyT
Pounding fists make for broken wrists.
http://www.allaboutgod.com/
Lol, let the nerd rage ease a bit here friend. Yeah it's a bummer, but I think you're freaking-out a bit much.
My company's been in business for 27 years and we still have the occasional hiccup with our servers. We apologize to our clients for the inconvenience, but life goes on.
Ico
Oh, cruel fate, to be thusly boned. Ask not for whom the bone bones. It bones for thee.
Bottom line as I see it is this:
I pay you, you give me my product.
I pay Blizzard $15/mo to play an account on a server of a game that they run. I pay for 31, 30, or 28/9 days, depending on the month. That's all I ask for. I don't ask them to give me extra time, if my card does not have available funds on it, they don't just give me two, three more days to be nice. They cancel my subscription right then. So then in the same manner, why should I be reasonable when they lock my account for mistakes made by them for two days? Now I will be reasonable because unfortunately, I am addicted to playing this game. But why should I be?
But it's not even the fact that Blizzard is robbing me of my time, time that they do not deserve to use because I paid for it, that is the problem. The problem is that they could not care less. And they show us. When this problem started, it was 48 hours before a huge launch. A launch that for my part, I paid $42 for myself and $42 for my wife to participate in. Anyone that really thinks this was simply an issue with in-game mail is wrong. That might have had something to do with it, but that's not the problem. Because no one in their right mind would lock 11 million players out of a game 2 days before they expect those same 11 million to pay them $462,000,000. And that's besides the fact that eventually, they did allow us in...and we still could not access our mail. So forget that lie, this is something bigger. But you go on their website, and you would think you would see information about what's going on because for a f-up this bad, I would expect to have detailed information on the problem. That's not there. Okay, so how about some information on how they are going to make-up this epic f-up to us? One hundred gold in your mailbox (when you can finally use it!), a free month of play, hell a stupid fluff pet...that's not there. What do you see?
"Make sure to go buy our new ish at 12 midnight! Don't wait until you get off of work tomorrow!"
"But I can't even log on..."
"Oh don't worry about that! You'll be able to play...sometime."
It's a complete slap in the face, that not only can we not play this game that all of us play entirely too much anyway, that we pay to play. But they couldn't even care less because we don't matter to them, I'm just sub # 2,945,300 and you're just <insert random number between 1 and 11 million>.
To those that don't understand, that's why people complain. Because outside of just stopping playing a game they love, venting here and other forums is the only reprieve they have.
Currently Playing: Aion
Trying Out:
Retired: The Chronicles of Spellborn, EvE, LotRo, WoW, VG, AoC, CoX, RO
Waiting on: Blade & Soul, Black Prophecy, Global Agenda, The Agency, SW:ToR, T.E.R.A.
Working On: The 5th Dimension (coming soon)
Somebody needs a hug ^_^. Regarding companies caring about people, well, that's not what companies do. You'd mentioned being married, how about taking the wife out to dinner instead? "Honey, I know I could be playing World of Warcraft right now, but instead I'd much rather have a nice face to face dinner conversation with you". Who knows? Maybe hug would be incoming.
http://www.allaboutgod.com/
So, by your reasoning, they could have shut down servers from October 14th to November 21st completely and it would be OK, because they have a massive network. Companies like AT&T and Comcast have much larger networks and many more customers who pay a lot less for their service,(on average), than WOW players, and I don't see THEM shutting down for days at a time.
Guess you forgot right about the time that Hurrican Katrina was going to hit when my company (Verizon) offered to help route calls because AT&T and others couldn't handle the flood of calls they were getting into Louisiana. Just about every mothers day all of the telecoms have flooded networks and you can't seem to get through. Besides, your not seriously comparing a company the size of Blizzard with AT&T are you? LOL
Somebody needs a hug ^_^. Regarding companies caring about people, well, that's not what companies do. You'd mentioned being married, how about taking the wife out to dinner instead? "Honey, I know I could be playing World of Warcraft right now, but instead I'd much rather have a nice face to face dinner conversation with you". Who knows? Maybe hug would be incoming.
Lol (I seriously laughed out loud at this...), no someone just needs to get what he paid for. Actually, I receive plenty of hugs (not to mention other things) from my wife on a regular basis, who very often gets to go out to dinner and sit face to face with me. Besides...my wife was more pissed off than I was about the downtime seeing that she plays much more than me. But thanks for the concern.
Currently Playing: Aion
Trying Out:
Retired: The Chronicles of Spellborn, EvE, LotRo, WoW, VG, AoC, CoX, RO
Waiting on: Blade & Soul, Black Prophecy, Global Agenda, The Agency, SW:ToR, T.E.R.A.
Working On: The 5th Dimension (coming soon)
Right on Fa+e, I couldn't have said it better myself, though I tried. This is our only out, since not only can't we play, but the damn forums are down too?...Come on having an issue is one thing, but keeping us completely in the dark is another, as well as the bold-faced lies they keep telling us. I feel like a kid asking what sex is and where do babies come from, and being told different stories from my parents. I'm not a kid anymore Blizz don't treat me as such.
JonnyT
I think you may have missed it. I kinda doubt that you have been playing for the last 3 years and never received any compensation. Go into your account and look at your payment history. I'll bet there's at least a couple of 1 day comps in there. There hasn't been a lot lately, but there's been a couple. Most of them were in the first 6 months after the release. I can't look at my account right now, but I'll verify. I'm pretty sure that I've gotten a couple in the last 3 years.