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Banned for reporting a bug :(

KexoKexo Member Posts: 84

There are so many interesting bugs in this game. Some of them let you walk through walls. Some of them like the one I discovered a few days ago are awesome. Of course in order to verfiy this bug I had to replicate it a few times to make sure that it's real and repeatable. Unfortunately those ungratefull devs didn't see it that way and wacked me with the ban hammer eventhough I did /bug it. Oh well, maybe after my 12 days ban expire perhaps the devs can get this damn game out of the beta and cut down on all those game breaking...or at least keep the server up for one entire weekend.

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Comments

  • ComanComan Member UncommonPosts: 2,178

     Ye....trying something 2 times (If you can do it twice, then clearly it is repeatable) is enough, 3 times then your really sure. Anything more is just exploiting. Like stealing and then returning it. So I wonder how often did you "test" it?

  • Nekrosis1Nekrosis1 Member Posts: 25

    In game testing, you're supposed to try 10 times to reproduce a bug in order to be SURE about what is causing it.

    However, collision issues are pretty much a 'Hey, it worked the first time...I guess there's no collision detection on this wall' thing.

     

    I'd appeal the ban if I  were you, or call customer service and get em to unban you. It's not like you were using the bug to gain an unfaire advantage....right?

  • KexoKexo Member Posts: 84

    The problem is I wasn't sure if it's just one of those random "oh lulz, look what I could do" bug or something "OMFG this is game breaking" until I can do it enmass and all the time. Of course by the time the devs figured it out I'm already branded as a spoilter and they weren't in a mood to listen.

    However the real concern here is how many people out there have figured out a way to spoilt and is quitely using it to get rich undetected.

  • KithcaKithca Member Posts: 118

    See the thing is, do it once and it was an accident.  The fact that you intentionally did it more than once means that you were exploiting; regardless if you were trying to cheat or not, you willingly and knowingly used that exploit.

    From their perspective, they have NO reliable evidence that you weren't exploiting and finally reported it to try and cover your own ass.

    You failed to mention whether you were an employee of or a current and official volunteer of Fallen Earth, LLC.  If you are neither, you should have reported it after the first time and left it alone. 

     

  • ReaperUkReaperUk Member UncommonPosts: 760

    Do you seriously expect sympathy from most other gamers when you say you " had to replicate it a few times to make sure that it's real and repeatable" ? Most of us would agree with the company that taking advantage of a repeatable bug is exploiting.

    You got caught, quit crying about it.

  • thinktank001thinktank001 Member UncommonPosts: 2,144
    Originally posted by Kexo


    There are so many interesting bugs in this game. Some of them let you walk through walls. Some of them like the one I discovered a few days ago are awesome. Of course in order to verfiy this bug I had to replicate it a few times to make sure that it's real and repeatable. Unfortunately those ungratefull devs didn't see it that way and wacked me with the ban hammer eventhough I did /bug it. Oh well, maybe after my 12 days ban expire perhaps the devs can get this damn game out of the beta and cut down on all those game breaking...or at least keep the server up for one entire weekend.



     

    If you actually made some profit from the exploit or progressed your character a significant amount, then there should not be any surprise on your behalf.   I think they are being more than generous giving you a 12 day ban and not a permaban.   However, if you only replicated the bug and did not benefit from it at all, then it is a bit ridiculous that they gave you a ban in the first place.

  • nickelpatnickelpat Member Posts: 661
    Originally posted by Kexo


    The problem is I wasn't sure if it's just one of those random "oh lulz, look what I could do" bug or something "OMFG this is game breaking" until I can do it enmass and all the time. Of course by the time the devs figured it out I'm already branded as a spoilter and they weren't in a mood to listen.
    However the real concern here is how many people out there have figured out a way to spoilt and is quitely using it to get rich undetected.

    So you did it a ton of times and expected to NOT get banned? Put whatever story behind it you wish, you were exploiting a bug, you got banned. It is the harmony that should always be. Next time don't exploit the game and cheat to get ahead.

    ____________________________
    Telthalion Rohircil - Guardian - Elemandir - Lord of The Rings Online
    ---
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    ---
    Jordaniel Torey - Navy Megathron, Active Armor Tank - Tranquility - EVE Online
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    ____________________________

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  • KexoKexo Member Posts: 84

    Like I said. This is not an obvious bug until I can replicate it enough to confirm thats it's REAL or if it's just kind of display bug. Unfortunately it's real, very real. Perhaps if their servers didn't crash so much that this kind of absurd roll back bug wouldn't happen.

  • nickelpatnickelpat Member Posts: 661
    Originally posted by Kexo


    Like I said. This is not an obvious bug until I can replicate it enough to confirm thats it's REAL or if it's just kind of display bug. Unfortunately it's real, very real. Perhaps if their servers didn't crash so much that this kind of absurd roll back bug wouldn't happen.

    Oh, I'm going to guess you were doing repeatable AP quests? They should have banned you the first time you exploited that one. It's a known bug and needs no testing, you just need to not cheat and /bug the repeatable quest when it comes up. 

    ____________________________
    Telthalion Rohircil - Guardian - Elemandir - Lord of The Rings Online
    ---
    == RIP == Torey - Commando - Orion - Tabula Rasa == RIP ==
    ---
    Jordaniel Torey - Navy Megathron, Active Armor Tank - Tranquility - EVE Online
    ---
    Torey Scott - Rifleman - Fallen Earth
    ____________________________

    "I know not with what weapons World War III will be fought, but I know World War IV will be fought with sticks and stones." - Albert Einstein

  • BlazzBlazz Member Posts: 321

    I think it depends on the type of bug.

    I mean, in WoW, you can (or could?) stand on top of a vein of minerals, such as a Copper Vein or Tin Vein, and mine it to death. If you do not move, you still stay floating in the air...

    That sort of bug which relates to how they decide whether you're standing on ground or falling, which I'm guessing is tested whenever you're moving, but not when you're standing still, is a non-profitable, simple, visual/ground testing bug.

    Things like handing in most of a quest, getting some reward, and then canceling dialogue, and going through dialogue again and getting some reward... rinse and repeat... is the kind of profiteering bug that could be considered a real exploit.

    Anyway, bah, that's all from me for now.

    I am playing EVE and it's alright... level V skills are a bit much.

    You all need to learn to spell.

  • majimaji Member UncommonPosts: 2,091

    It's not an easy situation for the gm. As an analogy:

    Let's say you're a guard in a prison. Suddenly you notice a prisoner has climbed over walls and fences and is right now running into freedom. You rush after him, tackle him, bring him back to prison and ask "what the hell are you doing?". And the prisoner replies: "I was just testing if the prison is safe. It's not safe, as you see, I did you a favor".

    The gm has obviously decided in the wrong way, and as such they did a clearly bad decision. But they're also just human and it's not always easy to identify what's going on.

    Let's play Fallen Earth (blind, 300 episodes)

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  • spankybusspankybus Member UncommonPosts: 1,367

    lol for some reason, I find it obsurdly amusing that so many people are yelling at the gamer for a bug, like its his fault.

     

    If you game is broken, its your fault for releasing a broken POS. It's called QA and I don't wanna hear whining that MMORPG's can possibly test games like that. Every console game has to, and most PC game, because they don't get to keep updating the world and fix it. It's MMORPG companies being cheap and making you PAY to test their crap.

     

    On top of that, now you can get banned from a game you paid for because they can't make a game that isn't broken. That's rich. If its a known issue then it should already be fixed, or the quest disabled until its fixed.

     

    I'm sorry, I bought this game as-is, and I should get penalized if it doesn't work completely, cuz I didn't make it that way, Frankly, the devs should be kissing his arse that he reported it, "good little tester, thanks for pointing out our laziness, now where is last months payment?"

     

    MMORPG devs = Sloppy ....and our acceptance of releasing buggy games made them this way.

     

    In fairness, i do not know HOW buggy FE is, so this is a generalization that may or may not apply to this release, and I defer to the people playing it as to how many issues it has....but if you find em, get away or your a criminal!

     

    The worst part is that so many people miss this point and just assume the guy's just an exploiting shmuck.  Maybe he is, maybe he isn't, I'll never know. But IF he did voluntarily report it(and not reporting it after a GM asked him what he was doing) and they banned him....seriously?

    Frank 'Spankybus' Mignone
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  • beauxajbeauxaj Member Posts: 245
    Originally posted by maji


    It's not an easy situation for the gm. As an analogy:

    Let's say you're a guard in a prison. Suddenly you notice a prisoner has climbed over walls and fences and is right now running into freedom. You rush after him, tackle him, bring him back to prison and ask "what the hell are you doing?". And the prisoner replies: "I was just testing if the prison is safe. It's not safe, as you see, I did you a favor".
    The gm has obviously decided in the wrong way, and as such they did a clearly bad decision. But they're also just human and it's not always easy to identify what's going on.


     

    ROFL  hmm lets see.... In your analogy the prisoner would then get another few years in prison for "helping" so Its perfect !!!

     

  • daylight01daylight01 Member Posts: 2,250

     If it was the AP bug were you can keep doing the mission and get the AP reward then I think you got off lightly.

    The fact you reported does not matter as you kept on doing the quest,thus getting the AP's which give's you an unfair advantage in the game.

    I think the only thing that saved you from a life ban was the fact you did /bug it,though the fact that you did report it still does not mean you can do it a "few" time's and fall back on the excuse "but hey I did report it"..

    Then everyone could just do that.

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  • KexoKexo Member Posts: 84

    This game is buggy as hell. Probably the buggiest  MMO I've seen in recent memory and the bugs are compounding in some really interesting ways. As I said before it has something to do with the craft que and the server reset.

    After the roll back I found that certain items can be made with no mats. I can que up a craft and move the mats into the bank and the game will continue on merry way as if the mats are still there. When I move the mats back I found  that a stack of 100 steel became double, then triple, then quad its original amount. After playing with it for a little more I ended up with a LOLing number of over 12000 steel in one stack which is impossible. At this point I'm wondering, WTF, is this a dupe bug or a display bug and played with it futher. I then discovered anything can be duped very quickly to an outrageous sum and it's very real because I can sell the stuff I duped to the vendor for a truck load of chips.

    Hence the ban, as explained to me in an email. I made a ton of chips by selling a warehouse full of salvaged wood to the vendor LOL. All this happened in a span of minutes as I was trying to figure out WTF is going on after the reset.

  • DarkPonyDarkPony Member Posts: 5,566

    So ... what was the effect / advantage of that bug?

    You don't need to describe how you actually could repeat it. Just explain the effect so we can decide whether you were exploiting or a serious bughunter ^_^

  • ericbelserericbelser Member Posts: 783

    It was duping items - free cash/loot whatever and his reaction and actions are completely understandable.

    There was a bug earlier in beta (several forms) where items would not display the correct stack counts when crafting/moving them back and forth between bank and backpack. 

    If this had been me, I'd have played with it a few times back and forth myself before / until realizing that it was actually duping the items this time.  

  • SomnulusSomnulus Member Posts: 354
    Originally posted by Kexo


    This game is buggy as hell. Probably the buggiest  MMO I've seen in recent memory and the bugs are compounding in some really interesting ways. As I said before it has something to do with the craft que and the server reset.
    Play more MMOs; FE definitely has its share of bugs, but it's about on par with much of the industry.
    After the roll back I found that certain items can be made with no mats. I can que up a craft and move the mats into the bank and the game will continue on merry way as if the mats are still there. When I move the mats back I found  that a stack of 100 steel became double, then triple, then quad its original amount. After playing with it for a little more I ended up with a LOLing number of over 12000 steel in one stack which is impossible. At this point I'm wondering, WTF, is this a dupe bug or a display bug and played with it futher. I then discovered anything can be duped very quickly to an outrageous sum and it's very real because I can sell the stuff I duped to the vendor for a truck load of chips.
    So you didn't just duplicate the bug for verification, you then sold the duped product?  That pretty much explains the ban.
    Rather than "testing" the bug through replication to ensure it was indeed a bug and then deleting the excess you knew was an error, you sold it and profited insanely from it.
    So yup, you got whacked with the ban stick, and rightly so.  You weren't doing anyone a favor by selling the duped materials / product except yourself.
    Hence the ban, as explained to me in an email. I made a ton of chips by selling a warehouse full of salvaged wood to the vendor LOL. All this happened in a span of minutes as I was trying to figure out WTF is going on after the reset.

     

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  • AercusAercus Member UncommonPosts: 775

    After your explanation I think the topic of this thread should be: "Banned for exploiting, then reporting, a bug :("

  • twhinttwhint Member UncommonPosts: 559

    Just as a note,  once the game is in retail, you are no longer a tester, but a player. It's not your job to test for bugs, but to report them, regardless of what you may think.

  • SgtFrogSgtFrog Member Posts: 5,001

    I’m afraid the devs can’t get into your head and see you were trying to help....to anyone it would have just looked like you where hacking.

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  • BigdavoBigdavo Member UncommonPosts: 1,863
    Originally posted by ericbelser


    It was duping items - free cash/loot whatever and his reaction and actions are completely understandable.
    There was a bug earlier in beta (several forms) where items would not display the correct stack counts when crafting/moving them back and forth between bank and backpack. 
    If this had been me, I'd have played with it a few times back and forth myself before / until realizing that it was actually duping the items this time.  



     

    Yeah but the funny thing is after he realised he was duping items he decided to sell them haha. I think that was the big no-no.

    O_o o_O

  • YauchyYauchy Member UncommonPosts: 298
    Originally posted by twhint


    Just as a note,  once the game is in retail, you are no longer a tester, but a player. It's not your job to test for bugs, but to report them, regardless of what you may think.

    It may not be "your job" but some players actually enjoy finding bugs and replicating them (if they are non-exploits).  In this case, exploits you report immediately...and verification (post release) should always be done by them.  They have folks getting paid to replicate bugs, best you can do is give a solidly detailed bug report (unfortunately /bug is sorely lacking).  Thinking is a good thing...I hope companies don't revert back to the days of EQ's Verant GMing - of ban at a whime, ask questions later.

  • RavingRabbidRavingRabbid Member UncommonPosts: 1,168

    If you think its a bug then report it immediately. Otherwise if you repeat or test it you will come under suspision.

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  • shamus252shamus252 Member UncommonPosts: 226
    Originally posted by Kexo


    There are so many interesting bugs in this game. Some of them let you walk through walls. Some of them like the one I discovered a few days ago are awesome. Of course in order to verfiy this bug I had to replicate it a few times to make sure that it's real and repeatable. Unfortunately those ungratefull devs didn't see it that way and wacked me with the ban hammer eventhough I did /bug it. Oh well, maybe after my 12 days ban expire perhaps the devs can get this damn game out of the beta and cut down on all those game breaking...or at least keep the server up for one entire weekend.



     

    Sounds like you where exploiting to me. And FE banning you sounds to me like the company is doing it job by punishing exploitors.

    Sic semper tyrannis "Democracy broke down, not when the Union
    ceased to be agreeable to all its constituent States, but when it was upheld, like any other Empire, by force of arms."

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