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Scam, Loss, Retive, & now pay for it.
beyond007
Member Posts: 7
I am not here to really say WOW sucks. I played it for over 3 years and enjoyed. But when I seen I had a chance to get in on the Beta for Cataclysm I was pretty excited. I logged in and the site looked awesome. It was not Blizzard it was someone who just stolen my login and password for my Battlenet account. But since I was not playing I did not know any better. So I get another notice about Starcraft which is one I signed up for on my own. Went to Blizzard.com and one of my WOW accounts was active and the 2 other had been suspended. I called for days with no help so I wrote to Blizzard well 2 weeks later they get my accounts back after I purchased a Battlenet authenticator and everything is great. Two weeks later Blizzard sends me emails suspending my accounts till I pay for the Charge backs the person who stole my account had processed threw his bank. So now to get my money back I have to pay Blizzard $45 for the charge back of the guy who stole my account. Just wondering does this sound like something I should pay for?
Comments
no.
But then, anyone who clicks on a WoW Beta email is suspect.
You shouldnt have to pay for that.
Here in the UK I would speak with the Citizens Advice Bureau to see where I stood with Blizzard requiring you to cover the payments lost to the account theft.
Secondly I would strongly suggest you stop either using or even looking at gold/pwr lvling sites, these are the main source of account thefts.
I however suspect you along with the countless other ppl who have had their accounts hacked will tell us "Nope haven't used or even looked at a gold/pwr lvling site" in that case may I suggest you look to friends or family how may have had access to your account, if that doesn't turn up anything that could lead to a hacker gaining access to your account then your fubar'd and need to unplug your internet and give up gaming altogether.
Meh.
You fell for the scam you pay the price.
I had the same thing happen to me. At first they wanted $15 for the charge back. I called billing and they took care of it for me and I was back in game in just a few minutes. Just call the billing department and they should be able to help you.
I wonder if Blizzard tracks the credit cards used on hacked account?
Yes because everyone knows that anyone who ever had thier WOW account hacked was buying gold, paying to be powerlevled or stupid.
WOW isnt great because it has 12 million players. WOW has 12 million players because its great.
Not worth their time to go after them. Same reason that VISA and MC rarely prosecute CC theft unless it is a hugh amount. You are going to have to pay more for people to go to court and the investigation than you would ever gain.
-1 for failing at reading comprehension. The OP said he clicked on a scam website and logged into it.
Another -1 for generic 'every one who got hacked was doing some thing they shouldn't have been to compromise their account/PC'
-Azure Prower
http://www.youtube.com/AzurePrower
Yes, because extremely popular websites like Curse, Wowhead, and mmorpgchampions have never EVER had flash exploits in their banner adds. I find it extremely interesting and telling about your character that your first thought is condemnation without 1 bit of evidence to back up your idiotic judgement of thousands of people. Must be pretty vacant up there on your pedestal of fallacious stupidity.
Blizzard should have expected this sort of thing when they forced the battle.net accounts on everyone. Lord knows, they certainly heard enough people predicting it.
I had a similar experience as the OP, minus the $45 charge. I wasn't playing for a while, then got a notice that my account was permabanned. Looks like I won't be going back. Funny how, after playing for years with the original style login info my account was never in jeopardy...yet now my account info gets stolen? Please. Blizz doesn't take customer privacy seriously, or they wouldn't have forced battle.net or tried to force that new BS they're working on down people's throats.
That company can suck eggs, I won't be playing any game with the Blizzard trademark again.
The people sending scams are getting more clever with their emails, as they are really using blizzard.com endings for their emails.
I got a lot of fake ones, but you really gotta pay attention to whats inside.
Real: WoWExpansionBeta@blizzard.com
Fake: WOWbetaUS@blizzard.com
The fake one came with this link, starting with: http://www.wow-authentication-
You're retarded if you fall for that.
You do not need to be so harsh, everyone makes mistakes.
To the OP: welcome to the world of grown ups, to the real world, in which mistakes cost you, and you have to pay for it. You clicked the site, you pay for it. Luckily it is just $45, or a game account, Hope that saves you a lot of potential mistakes in the future.
I got this scam email below the other day, looks good, beside the fact I never bought a TRH or live in the US.
But back on topic, your account was hacked because you fell for a scam, should you pay? maybe (you gave the scammers your info) . Should Visa pay if you game a stranger your card and pin?
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I got a similar email just today for the celetial mount. thing is i havent played wow for almost a year and my account is inactive. I was even around a computer when the transaction took place.
If you have been on the internet for any amount of time you should already be aware of the landmines of the web. if u fall for one then it is solely on you for the consequences.
well.. just recently i had a spate of guild invites from randomly named toons.. with the advent of Realid im kind of wondering just how much detail a guild leader gets to see.. and whether or not their using guild invites now to gain account details..
Blizzard seem to excel in making players accounts more hackable these days, just wish i could buy an authenticator to protect my account with but since its credit card only.. all i can do is change my login passwords on a weekly basis. WTG Blizzard..
i am pretty sure, ( although not 100% ) that if you have an authenticator for WOW you cannot be hacked. Pretty sound investment to protect your account 7 or 8 bucks for the physical token and there is an APP authenticator that is free.
"All expectation leads to suffering" Buhhda
First of all, RealID is only displayed to RealID friends. You have to wilfully add them to that sort of list. Guildleaders will not have access to that sort of information.
Second, if you have a mobile phone, you can get authenticator software for it for free ( I have it for my Iphone). Just make sure you write down the serial number for your software somewhere, in case your phone gets stolen or breaks down, or whatever.
Blizzard are no more unsecure or lacks with data than any other developer it is just that WoW is a better target for the hackers due to the shear amount of players. Just as windows is no more less secure than MacOSX just seems that way cus the hackers target Windows far more then MacOSX.
Holy petty little punks batman!
Most of the responses fall under the same rational as blaming the helpless old lady for getting mugged. To all you tough talking its the ops fault.... here is a little secret.... statistically in the course of your life, you will get robbed, mugged, car jacked, or at the least your identity stolen. When it happens and you dial 911... do me favor and identify yourself so I may respond in kind to your situation. Really. Last time I checked Fraud is Fraud... which is ... anyone..... a crime. It does not matter one bit how the OP got sucked into it. Fraud was committed. What you 'peeps' who want to blame the op are is lazy, self centered, and lacking of any hint of critical thinking skills. Its people like you who make it ever so easy for the bad guys. But when its you, woe brother, do you whine, cry, and beg for mercy. It would be totally different if say the OP had gotten a DUI and was posting that it is unfair.
From my perspective... if I was working this. Blizzard has how many people that have access to PII data? What is the average pay for same people? How many sites does Blizzard have facing the web for maintaining customer PII data? What controls do they have in place to protect PII data? My bet is the answers to these questions will be disappointing at best.
In regards to the charge back.... call them and explain the situation. Likely you just got hit with the typical corporate circular reference, where one section doesn't talk to the other. If they say no try a couple more times and if they still want to charge you... that's your decision whether you like it that much or not (or if you want to invoke any consumer protection laws).
For anyone wanting to flame at me... be advised... my givadam is broken... so perhaps your remarks will be best spent addressing the nearest wall
That is all and good monday.
That is actually the only sensible option. You make Blizzard aware that a fraud was committed and you never contracted with Blizzard for the services that they provided to the scammer.
The only issue that might arise is if you used up any of the time that the fraudulent charge paid for. (ie there were still a few days of playtime on the account when you got it back and you used them before paying yoruself).
One thing to be aware of, if you saw time on the accounts after they were returned to you and you actually played using that time, then it gives Blizzard a reasonable claim that you played and that you should pay because you played.
If you did not play on the time given by what was probably a stolen CC number then you have a reasonable claim to not have to pay for the time used ny the scammer.
And yes to another question, Authenticators can be bypassed.
http://www.theregister.co.uk/2010/03/02/warcraft_account_hack/
F2P/P2P excellent thread.
http://www.mmorpg.com/discussion2.cfm/thread/282517/F2P-An-Engineers-perspective.html
What makes me laugh is this why dont blizzard do what others has done.
CANT CHANGE ANYTHING UNTILL ITS GONE TO YOUR EMAIL FIRST .
I think blizzard hacks accounts myself
However, the attack has to be precise and well timed. The practicality of doing it on a large scale is questionable considering how easy it is to just send out a ton of phishing emails and keyloggers.
Well, it would be one clever, albeit sleazy, way to try to get former customers interested in the game again.