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Fix the frikkin game or give me my money back!
Gerrig
Member Posts: 30
Still cant launch the game om my gaming laptop and it pisses me off til no end. Had several mail responses from the over the top worthless staff who handles the game, talking about stuff I mentioned in the mail before that I already tried and checked and in the last they tried to sell me that my i7 quad CPU isnt powerful enough and THAT is why the game crashes at launch. They are morons and could probably not even assamble a hot dog at a hot dog stand with epic fail.
I am severly pissed off and dissapointed.
Comments
hmm, idk my i7 laptop runs it. Doubt you'll get your money back though honestly. I would check all your drivers. And, is the game crashing or your whole computer?
well i dont see your point complaining in here, we cant do nothing for you.
besides you should know that no matter laptop you have they suck for gaming
I run the game on High settings at 1280x720(with AO turned off) and have no problems this is my Laptop.
Dell Inspiron 1520 Specs:
Processor: Intel Core 2 Duo T7300 (2.0 GHz/4MB L2 Cache)
OS: Microsoft Windows 7 (64 Bit)
Hard Drive: 160 GB SATA @ 5400RPM
Screen: 15.4" WSXGA Widescreen (1680 x 1050)
Graphics: NVIDIA GeForce 8600M GT 256MB
RAM: 2.0GB DDR2 SDRAM @667 MHz (2 x 1GB)
Optical Drive: 8x CD/DVD burner (DVD+/-RW) w/Double Layer Support
Battery: 9-cell lithium ion
Wireless: Intel 4965AGN
Weight: 6.4 lbs
Dimensions: 1.47-1.65” (H) x 14.12 “ (W) x 10.59" (D)
Ports/Slots: 1 IEEE 1394 (FireWire); 4 Universal Serial Bus (USB 2.0); 8-in-1 Memory Card Reader; VGA Out; S-Video; RJ-45 Ethernet LAN; RJ-11 Modem; ExpressCard 54mm; stereo in, headphone/speaker out and dual digital mics
"Never pay more than 20 bucks for a computer game."-Guybrush Threepwood
"I hate to advocate drugs, alcohol, violence, or insanity to anyone, but they've always worked for me."-Hunter S. Thompson
All laptops suck for gaming? All? That's a pretty broad sweeping comment. How many new high end laptops have you personally tested? I will take my super quiet, super fast, and super cool running ASUS G73 laptop over the vast majority of the desktops out there. I play LOTRO maxed in Dx11 at a constant 40 - 60 fps... Vanguard maxed... as well as non MMO games like ME2 without a problem.
What sucks is people who make over arching, unfounded comments about something they are not well informed enough to comment on.
OP.. If you have the same problem I had with running FF, it was because it would not run with the special driver that they use on some laptops. I had to download a non-asus G73 driver for my ATI 5870. Once I did that it launched fine.
People should stop listening to fanboys.
There were thousands of people saying it was terrible and wouldn't be fixed. Why do people keep falling for the same traps.
If half the threads before release are about how bad the game is, some alarm bells should go off.
Anyhow, you can still chargeback your money.
Doing a chargeback on boxed software is fraud FYI
http://upload.wikimedia.org/wikipedia/en/a/ab/Norsefire-logo.png
Can you tell us your specs and what laptop you have got?
Maybe someone here may be able to help you
March on! - Lets Invade Pekopon
The bank does the chargeback, not you.
If half the people in the world where complaining about how bad tomatoes taste and how they where the worst fruit on the face of earth(and how only an idiot would defend them) that would still leave half of the world that likes them. Thus we are left to the personal taste argument to explain the sharp contrast.
"Never pay more than 20 bucks for a computer game."-Guybrush Threepwood
"I hate to advocate drugs, alcohol, violence, or insanity to anyone, but they've always worked for me."-Hunter S. Thompson
Actually, my experience with FF and my video card driver issue was in open beta. The issue is still there, being that you have to have a specific ATI driver or higher, but when I dealt with it, it was in beta.
My experience with the game (in beta) was so horrible that I would not be playing it if it was F2P and that is the truth. I really was hoping to experience something really fun, but every single thing I experienced backed up everything I read. So, I didn't pay (waste) a dime on the game.
OP, since you spent your hard earned money on the game, I sincerely hope you get the issue resolved because I am sure you will never get a dime of that money refunded.
What video card do you have in your laptop? This game seems to have issues even with video cards that are 2-3 generations old like the Nvidia 8XXX and ATI 1XXX series cards. I’m not sure it’s all those cards but it does seem to be happening to some of them even with the newest drivers.
That's a subjective choice though.
People who said the game crashed isn't subjective.
I agree; the game needs better PC optimization software, but I don't believe that the crashing is an epidemic. I posted my system spec on the first page and if you compare it to the minimum system requirements you would find I don't even meet them, but somehow I can run the game on relatively high settings.
"Never pay more than 20 bucks for a computer game."-Guybrush Threepwood
"I hate to advocate drugs, alcohol, violence, or insanity to anyone, but they've always worked for me."-Hunter S. Thompson
Every PC game has its issues when it launches...its most annoying with MMO though as you are losing out in game time if you cannot play.
March on! - Lets Invade Pekopon
what are your system specs? video card specs?... you need:
NVIDIA 512MB of VRAM or equil+
ATI 9600 HF 2900 of VRAM 512 or equil+
these are both extremely cheap these days.
the processor itself isnt what runs directx.... the video card does an more important than processor. you can run the game on a Intel Duo 2 Core 2.0+. i7 is awesome yea but it doesn't push video graphics.
What sucks is people who make over arching, unfounded comments about something they are not well informed enough to comment on.
OP.. If you have the same problem I had with running FF, it was because it would not run with the special driver that they use on some laptops. I had to download a non-asus G73 driver for my ATI 5870. Once I did that it launched fine.
Not really contributing to this thread but wanted to note the Asus G73. I have this one and it packs quite a punch.
At any rate, this is why I will not get into an mmo until it has been out a while. Way too much frustration.
Fixed!
------- END TRANSMISSION
Did the OP ever come back on what type of video card he has. Might want to bear that in mind when you start a thread you might want to give specifics so that others can help you. No point just ranting without details.
Banks do charge backs at the request of the consumer. I know, i have done a charge back. The bank wont know that your system sucks and can run the game, they are not mind readers.
Here is what you can expect to happen.
You have to sign a form detailing the reason for a charge back. 99% of the time the bank only allows a charge back if you were defrauded by the merchant, which you were not.
The only way you can get the charge back is if you lie to your bank, which in it self is defrauding a banking institute.
Now lets say you do lie, the bank does a charge back.
The merchant contacts the bank with the terms of their refund policy. If you used a debit / credit, they have your address and name. The merchant contacts the police and charge you with theft. if they dont get the money, they send you to collections and ruin your credit.
The bank then closes your account for defrauding them and now you possibly face more criminal charges.
I worked at best buy and staples, i have seen it a lot
you can do that, or you can post your specs and let us help you launch the game, if you are getting the "ffxiv has stoped working" update your drivers 9/10 thats the issue.
What kind of gpu do you have? Sometimes laptops just have on board graphics and that wont cut it.
"When it comes to GW2 any game is fair game"
Hi,
I had problem to launch the game with my Asus G73JH Laptop. I updated my ATI Drivers to 10.8 and then was able to launch the game but was getting GSOD (grey screen of death).
I found the following forum with a solution which solved my problem (it involves flashing your bios with the latest version and also flashing your video card firmware)
http://forum.notebookreview.com/asus-gaming-notebook-forum/515309-how-fix-your-gsod-blues.html
Hopefully this can help you.
its probly a driver conflict directx issue. could be the post above me 2
u cant compare with Desktops, thats wat i meant, i have those specs, but a 5850 n only 6gb ram, and at 1920x1080 i get the double of the fps vs that laptop
In response to Ortisai,
According to the federal
Truth in Lending Act.
you can actually file a charge back through your bank for a quality issue. As for a software purchase, if you can prove that you've contatced the company and requested a refund based on the context that you didn't recieve the product/the product didn't work as described. You have the right to a chargeback if they won't refund it. But you need to have a record of an attempt to return the product in its entirety, without keeping anything. You also need to have proof that you as a consumer have met every requirement laid out for this product to work, and that the reason for you returning it isn't of your own fault but of something that effects the quality of the product. Due to such an error...malfunction...etc on the companies part, you have recieve an item of lesser quality or you recieved something of lesser "value" (as defined by the IRS).
If you can do the above you are completely entitled to a chargeback. Now whether your bank actually does this is different story, most banks will do it with no questions on credit cards. Always use a credit card because funds can be reversed on credit. Credit cards are backed up by much stricter rules then debit/cash transactions.
I deal in construction law practices daily so I do have an extensive knowledge of credit reversal transactions and what is legal/not legal.
First bolded red, did you contact the retailer where you purchased ffxiv? This lays squarely with the retailer as it is they who provided you the product. By purchasing at their store, you are aware, as it is evident on your receipt and posted most likely in the store, that you are purchasing that product, you are agreeing to their terms and conditions of the sale, its not the retailers fault you did not pay attention to the specs ect.
Second bolded point. SE clearly states the minimum system requirements on the box, giving full notice that this software requires those specifications to run and to be usable. If the person can prove that their system can run the game and they have tried every avenue to remedy the issue, they are entitled to a refund. But the reason why this will cause him an issue is, the consumer MUST MUST MUST provide full documentation and proof that, if a one time key is used, in this case as a MMORPG, that the consumer has requested that the account be disabled and unable to be activated ever again. Then and only then would it be ok to get a refund, otherwise its still fraud.
But since he not stated his specs or come back asking for help, i can already tell you he would be in a heap of sh!t if he did this.