Blizzard deserve all the success they get with products like this stumbling on to the World stage. Another year, another poor set of MMOs. Blizzard are literally, laughing all the way to the bank. And will be even more so when they show everyone (once again) how its done right with the Cataclysm launch.
Oh man. Are all of you really that dense on how business works? You are making assumptions that because a game goes on sale, that the game has to be failing. Square Enix does not set the retail price. Square Enix recommends a retail price. Square Enix sells their games to Amazon at wholesale prices, and I can almost guarentee you that SE doesn't take returns unless the game is damaged. Amazon is free to sell the game at whatever price they want, even if that means selling it at a lose just to move inventory.
A retailer selling something on sale is not indcative of the popularity of that product. It is simply an issue of the retailer having too much stock on hand that they want to move out of their inventory. The goal of a retailer is to not have inventory, not to let it sit on shelves. This in no way means that game is not selling, it just means the game is not selling fast enough for Amazon Japan based on the quantity they purchased. As an example and not using real numbers, they may have bought 1.25 million copies from SE but only sold 1 million. Would you say 1 million is a failure? Probably not, but the fact remains that Amazon still has an additional 250,000 copies sitting on there shelves tieing up their money that can be used to buy other items that they in turn will sell for profit.
I've asked for a refund. The game is damaged.
I doubt they'll give it but please if they do let me know and let me know where the line for a refund is so I and many others can try to get refunded as well.
I've asked SE for a refund and they have told me flat out no. I knew they were going to tell me know, but I've asked for a refund anyways. Are you going to ask for a refund even though you know they are going to say no?
Oh man. Are all of you really that dense on how business works? You are making assumptions that because a game goes on sale, that the game has to be failing. Square Enix does not set the retail price. Square Enix recommends a retail price. Square Enix sells their games to Amazon at wholesale prices, and I can almost guarentee you that SE doesn't take returns unless the game is damaged. Amazon is free to sell the game at whatever price they want, even if that means selling it at a lose just to move inventory.
A retailer selling something on sale is not indcative of the popularity of that product. It is simply an issue of the retailer having too much stock on hand that they want to move out of their inventory. The goal of a retailer is to not have inventory, not to let it sit on shelves. This in no way means that game is not selling, it just means the game is not selling fast enough for Amazon Japan based on the quantity they purchased. As an example and not using real numbers, they may have bought 1.25 million copies from SE but only sold 1 million. Would you say 1 million is a failure? Probably not, but the fact remains that Amazon still has an additional 250,000 copies sitting on there shelves tieing up their money that can be used to buy other items that they in turn will sell for profit.
I know, I know, lets just assume that they bought 1.25 million copies from SE and only sold 1 million and thats why they started putting them on sale this fast. Lets jump to conclusions and ignore some of the glaring facts and make the assumption that this is what happened.
The problem is, the game is still early in it's life. It should still be selling well for another week or two at least if it has already sold well. There is a reason they don't put things on sale this early if they have been selling well. It's to get that money, if the game did sell well then there would be no need to put it on sale as logic would dictate if it has been selling well it will continue to do so for a bit longer and you can wait for the selling well period to end to start selling more copies.
Now with the professional reviews and user reviews plastered everywhere professing how horrible it is, it would make since that it isn't selling well. If it isn't selling well, it would make since that it would be sold at a discounted price to try and drum up interest. This is logic.
Saying well.... the game is selling well, they just had to many copies so they decided to quit making as much of a profit and sell the games at a discount... is not logic.
Blizzard deserve all the success they get with products like this stumbling on to the World stage. Another year, another poor set of MMOs. Blizzard are literally, laughing all the way to the bank. And will be even more so when they show everyone (once again) how its done right with the Cataclysm launch.
/sigh you are correct. I long ago got bored with WOTLK and cancelled around april thinking they'd release cata by sept/oct but I was wrong. Hopefully the people over at Arenanet and Bioware are taking good notes over this failure and won't repeat this song and dance next summer. Both SWTOR and GW2 look tremendous in their own right and I'd like to think that at some point, a company not named Blizzard could get it right. The wait continues, and WoW has never been more fun then after you torturously put 40-60 hours into FF14. I made sure to play FF alittle bit extra just to keep that bad taste in my mouth so I wouldn't be tempted to retry it in a week. CATA can't come out soon enough and I think I finally will wash my hands of SE as a company and never buy them again. FF13 and now this, /spit on SE.
Oh man. Are all of you really that dense on how business works? You are making assumptions that because a game goes on sale, that the game has to be failing. Square Enix does not set the retail price. Square Enix recommends a retail price. Square Enix sells their games to Amazon at wholesale prices, and I can almost guarentee you that SE doesn't take returns unless the game is damaged. Amazon is free to sell the game at whatever price they want, even if that means selling it at a lose just to move inventory.
A retailer selling something on sale is not indcative of the popularity of that product. It is simply an issue of the retailer having too much stock on hand that they want to move out of their inventory. The goal of a retailer is to not have inventory, not to let it sit on shelves. This in no way means that game is not selling, it just means the game is not selling fast enough for Amazon Japan based on the quantity they purchased. As an example and not using real numbers, they may have bought 1.25 million copies from SE but only sold 1 million. Would you say 1 million is a failure? Probably not, but the fact remains that Amazon still has an additional 250,000 copies sitting on there shelves tieing up their money that can be used to buy other items that they in turn will sell for profit.
I've asked for a refund. The game is damaged.
I doubt they'll give it but please if they do let me know and let me know where the line for a refund is so I and many others can try to get refunded as well.
I've asked SE for a refund and they have told me flat out no. I knew they were going to tell me know, but I've asked for a refund anyways. Are you going to ask for a refund even though you know they are going to say no?
Meh, If they tell you no just do a charge back. Cancel your account and then do a charge back, tell your CC or bank that you were not happy with the quality of the product and it lacked much of what was advertised and that the company refused to give you a refund.
I've done it before and I will do it again if the need arises.
Oh man. Are all of you really that dense on how business works? You are making assumptions that because a game goes on sale, that the game has to be failing. Square Enix does not set the retail price. Square Enix recommends a retail price. Square Enix sells their games to Amazon at wholesale prices, and I can almost guarentee you that SE doesn't take returns unless the game is damaged. Amazon is free to sell the game at whatever price they want, even if that means selling it at a lose just to move inventory.
A retailer selling something on sale is not indcative of the popularity of that product. It is simply an issue of the retailer having too much stock on hand that they want to move out of their inventory. The goal of a retailer is to not have inventory, not to let it sit on shelves. This in no way means that game is not selling, it just means the game is not selling fast enough for Amazon Japan based on the quantity they purchased. As an example and not using real numbers, they may have bought 1.25 million copies from SE but only sold 1 million. Would you say 1 million is a failure? Probably not, but the fact remains that Amazon still has an additional 250,000 copies sitting on there shelves tieing up their money that can be used to buy other items that they in turn will sell for profit.
While you are partially right you are missing some key information that would make your scenario even worse.
The average mark up on computer software is 3-5 dollars. I own a retail store and one of our distributors is one of the largest in the country for games. Amazon being a huge retailer is probably getting a slightly better price, but we're talking a dollar or 2. The 5 dollar margin on games is rare, the 2.80 or so is more common, especially on xbox and ps3 games.
Selling at 29% off would mean they are taking about a 12 dollar loss per copy sold. You don't do that this soon after a major game release unless it's flat out not selling at all and you have a ton of stock.
So yeah, a sale that big this soon means they aren't selling squat. If it was a one day sale then maybe your scenario would be more accurate.
On a sidenote, publishers wonder why places like gamestop resorts to selling used games. They have to with such small margins. You can't keep a business open on margins like that. Especially considering the locations most gamestops are in, malls and stripmalls. the rent on those types of spaces is astronomical compared to a shop on main street. Once they finally make it impossible for retailers to sell used you won't see game only retailers anymore. This is also why gamestop try's to sell you that insurance or whatever it is for your games. They gotta make a profit somehow.
Oh man. Are all of you really that dense on how business works? You are making assumptions that because a game goes on sale, that the game has to be failing. Square Enix does not set the retail price. Square Enix recommends a retail price. Square Enix sells their games to Amazon at wholesale prices, and I can almost guarentee you that SE doesn't take returns unless the game is damaged. Amazon is free to sell the game at whatever price they want, even if that means selling it at a lose just to move inventory.
A retailer selling something on sale is not indcative of the popularity of that product. It is simply an issue of the retailer having too much stock on hand that they want to move out of their inventory. The goal of a retailer is to not have inventory, not to let it sit on shelves. This in no way means that game is not selling, it just means the game is not selling fast enough for Amazon Japan based on the quantity they purchased. As an example and not using real numbers, they may have bought 1.25 million copies from SE but only sold 1 million. Would you say 1 million is a failure? Probably not, but the fact remains that Amazon still has an additional 250,000 copies sitting on there shelves tieing up their money that can be used to buy other items that they in turn will sell for profit.
I've asked for a refund. The game is damaged.
I doubt they'll give it but please if they do let me know and let me know where the line for a refund is so I and many others can try to get refunded as well.
I've asked SE for a refund and they have told me flat out no. I knew they were going to tell me know, but I've asked for a refund anyways. Are you going to ask for a refund even though you know they are going to say no?
You email or call them? I'm not scared to hear no and I'd do it out of principle, I waited all year for FF 14 and this is what they give me... /sigh. FF14 easily wins most disappointing game of the year for me. SE needs to know what a steaming pile of monkey crap they released.
Oh man. Are all of you really that dense on how business works? You are making assumptions that because a game goes on sale, that the game has to be failing. Square Enix does not set the retail price. Square Enix recommends a retail price. Square Enix sells their games to Amazon at wholesale prices, and I can almost guarentee you that SE doesn't take returns unless the game is damaged. Amazon is free to sell the game at whatever price they want, even if that means selling it at a lose just to move inventory.
A retailer selling something on sale is not indcative of the popularity of that product. It is simply an issue of the retailer having too much stock on hand that they want to move out of their inventory. The goal of a retailer is to not have inventory, not to let it sit on shelves. This in no way means that game is not selling, it just means the game is not selling fast enough for Amazon Japan based on the quantity they purchased. As an example and not using real numbers, they may have bought 1.25 million copies from SE but only sold 1 million. Would you say 1 million is a failure? Probably not, but the fact remains that Amazon still has an additional 250,000 copies sitting on there shelves tieing up their money that can be used to buy other items that they in turn will sell for profit.
I know, I know, lets just assume that they bought 1.25 million copies from SE and only sold 1 million and thats why they started putting them on sale this fast. Lets jump to conclusions and ignore some of the glaring facts and make the assumption that this is what happened.
The problem is, the game is still early in it's life. It should still be selling well for another week or two at least if it has already sold well. There is a reason they don't put things on sale this early if they have been selling well. It's to get that money, if the game did sell well then there would be no need to put it on sale as logic would dictate if it has been selling well it will continue to do so for a bit longer and you can wait for the selling well period to end to start selling more copies.
Now with the professional reviews and user reviews plastered everywhere professing how horrible it is, it would make since that it isn't selling well. If it isn't selling well, it would make since that it would be sold at a discounted price to try and drum up interest. This is logic.
Saying well.... the game is selling well, they just had to many copies so they decided to quit making as much of a profit and sell the games at a discount... is not logic.
Also most retailers don't go into overstock price cutting mode only a week after a product comes out. Usually they wait at least 30 days to do that to at least recoup some money while eliminating that overstock.
Cutting prices this early is a panic mode reaction.
There are 3 types of people in the world. 1.) Those who make things happen 2.) Those who watch things happen 3.) And those who wonder "What the %#*& just happened?!"
Also most retailers don't go into overstock price cutting mode only a week after a product comes out. Usually they wait at least 30 days to do that to at least recoup some money while eliminating that overstock.
Cutting prices this early is a panic mode reaction.
Expect more retailers to do the same move sooner rather then later. Word is getting out and it appears this game isn't well received world wide.
Oh man. Are all of you really that dense on how business works? You are making assumptions that because a game goes on sale, that the game has to be failing. Square Enix does not set the retail price. Square Enix recommends a retail price. Square Enix sells their games to Amazon at wholesale prices, and I can almost guarentee you that SE doesn't take returns unless the game is damaged. Amazon is free to sell the game at whatever price they want, even if that means selling it at a lose just to move inventory.
A retailer selling something on sale is not indcative of the popularity of that product. It is simply an issue of the retailer having too much stock on hand that they want to move out of their inventory. The goal of a retailer is to not have inventory, not to let it sit on shelves. This in no way means that game is not selling, it just means the game is not selling fast enough for Amazon Japan based on the quantity they purchased. As an example and not using real numbers, they may have bought 1.25 million copies from SE but only sold 1 million. Would you say 1 million is a failure? Probably not, but the fact remains that Amazon still has an additional 250,000 copies sitting on there shelves tieing up their money that can be used to buy other items that they in turn will sell for profit.
I know, I know, lets just assume that they bought 1.25 million copies from SE and only sold 1 million and thats why they started putting them on sale this fast. Lets jump to conclusions and ignore some of the glaring facts and make the assumption that this is what happened.
The problem is, the game is still early in it's life. It should still be selling well for another week or two at least if it has already sold well. There is a reason they don't put things on sale this early if they have been selling well. It's to get that money, if the game did sell well then there would be no need to put it on sale as logic would dictate if it has been selling well it will continue to do so for a bit longer and you can wait for the selling well period to end to start selling more copies.
Now with the professional reviews and user reviews plastered everywhere professing how horrible it is, it would make since that it isn't selling well. If it isn't selling well, it would make since that it would be sold at a discounted price to try and drum up interest. This is logic.
Saying well.... the game is selling well, they just had to many copies so they decided to quit making as much of a profit and sell the games at a discount... is not logic.
Also most retailers don't go into overstock price cutting mode only a week after a product comes out. Usually they wait at least 30 days to do that to at least recoup some money while eliminating that overstock.
Cutting prices this early is a panic mode reaction.
Yeah, slashing prices this early generally means they haven't sold even a fraction of what they were expecting to by now.
Meh, If they tell you no just do a charge back. Cancel your account and then do a charge back, tell your CC or bank that you were not happy with the quality of the product and it lacked much of what was advertised and that the company refused to give you a refund.
I've done it before and I will do it again if the need arises.
First, this is fraud and chargebacks are a serious action that should not be taken lightly. They shouldn't be used as a crybaby tactic because you didn't get your way. You need a lesson in ethics.
And second, this only screws over the retailer that you purchased the game from. It has absolutely no effect on Square Enix.
The moment I read "It's like" or "WoW" is the moment I stop reading your post.
Quite honestly if anyone played the open beta and still bought the game they only have themselves to blame. As stated above, no business puts anything selling well on sale. They don't care about giving people a great deal, they want your hard earned money and thats all.
I want to cry everytime I think about what FFXIV could have been and what it turned out to be. From what little I played of FFXI and FFXIV, I'd by far put FFXI as the better MMO.
Pretty graphics does not make a great game by itself.
this is where fanboys call it market strategy, haters call it failure and I ask "How long until the first Welcome Back weekend?".
japan gave it 3/10 and west gave it 4/10. This tells me it won't make it to console release. I mean the software might, the "massive multiplayer" part won't. it'll be just "multiplayer".
Pretty much spot on, imo. I still can't get over what the hell they were thinking. This isn't exactly a rushed-out product from some dinky game company that couldn't afford to postpone release. Yet that's exactly how this game feels to me.
EDIT: Then again, I do remember watching an interview when one of the developers (or the lead?) was asked if he had played any MMOs recently. His answer was that he hadn't played any new titles since the release of FFXI. Frankly, after trying this game out in beta, it shows. People with that mentality do not belong in the MMO business.
Originally posted by geldonyetich
Wow, I knew you guys were pretty desparate to slam the game, but hacking the web page of a major game site so a user review masquarades as an official one? Pretty impressive.
[Edit: no, after seeing there's an actual video associated with it, I guess not, despite the wierd way GameSpot distributes its content making it looks like the reviewer didn't even write this.]
Meh, If they tell you no just do a charge back. Cancel your account and then do a charge back, tell your CC or bank that you were not happy with the quality of the product and it lacked much of what was advertised and that the company refused to give you a refund.
I've done it before and I will do it again if the need arises.
First, this is fraud and chargebacks are a serious action that should not be taken lightly. They shouldn't be used as a crybaby tactic because you didn't get your way. You need a lesson in ethics.
And second, this only screws over the retailer that you purchased the game from. It has absolutely no effect on Square Enix.
Nah, I don't need a lesson in Ethics some of these companies do. They sale me some piece of crap that doesn't even work right I'm getting my money back. If you think thats me lacking ethics then... well that doesn't reflect highly on your level of intellect.
SV refused to give me a refund on MO. I got one lol, and I'll do it again every time I pick up something as screwed up as some of these games have been.
Edited to add: Just to clarify, I won't go for a refund on a game that I simply didn't like. But I will if the game is in a horrid state. Don't want to refund me, then don't sale me a game that isn't launch ready and tell me it is.
Also most retailers don't go into overstock price cutting mode only a week after a product comes out. Usually they wait at least 30 days to do that to at least recoup some money while eliminating that overstock.
Cutting prices this early is a panic mode reaction.
Expect more retailers to do the same move sooner rather then later. Word is getting out and it appears this game isn't well received world wide.
Aye,
Saw the same thing happen with AoC at Best Buy shortly after launch.
They started off with a massive 2-section / 3-shelves each setup for all the boxes they had. Went in 2 weeks after launch and my friend Marc (employee working in media there) and one of his coworkers were throwing the copies in a bin. Asked if they were just reducing the shelf space and he said they were sending them back for recoup (getting credit from the distro).
Today that Best Buy really only carries a few copies of games unless its a new release. FFXIV has about 10 boxes on the shelf, so I guess they learned not to buy too many this time around.
What I'm wondering is if Gamestop will do like they did with AoC. Some Gamestops actually took returns on the used software due to high customer complaints (they only gave store credit though, but better than nothing). Though that might have been the publisher's idea...
There are 3 types of people in the world. 1.) Those who make things happen 2.) Those who watch things happen 3.) And those who wonder "What the %#*& just happened?!"
Oh I get it now! All this misplaced hatred for FFXIV is because yet another challenger was propped up to face the champion (WoW) and tripped on a rock and impaled himself on his own sword before the fight truly began. I'm just curious though...who will learn the lesson first? The provokers (anti-wow crowd) or the would be challengers (new mmos). It's not about winning anymore. A champion has been named and has since retired from the games.
He no longer needs to prove anything because now he's a legend. It's the blood-thirsty crowd that's searching for a new champion to surpass the legend. Oh and I stand corrected, since the legend is not dead yet (and will never truly die) and others are still trying to measure others up against him, then he qualifies as a living legend. I just feel pity for the spectators yearning for new champion and not just being happy with just having games to begin with.
"Small minds talk about people, average minds talk about events, great minds talk about ideas."
Oh I get it now! All this misplaced hatred for FFXIV is because yet another challenger was propped up to face the champion (WoW) and tripped on a rock and impaled himself on his own sword before the fight truly began. I'm just curious though...who will learn the lesson first? The provokers (anti-wow crowd) or the would be challengers (new mmos). It's not about winning anymore. A champion has been named and has since retired from the games.
He no longer needs to prove anything because now he's a legend. It's the blood-thirsty crowd that's searching for a new champion to surpass the legend. Oh and I stand corrected, since the legend is not dead yet (and will never truly die) and others are still trying to measure others up against him, then he qualifies as a living legend. I just feel pity for the spectators yearning for new champion and not just being happy with just having games to begin with.
And here we go again, why do some insist on bringing WoW up when ever they have a chance? FFXIV's failure has nothing to do with WoW. Different segment of the MMO world and all that jazz, they aren't even competing games. XIV falls into the niche market, WoW's into the mass appeal market.
In any case, people would be happy just having games if they were fun lol because thats all anyone is looking for, something fun to play. At least as far as games go.
Oh man. Are all of you really that dense on how business works? You are making assumptions that because a game goes on sale, that the game has to be failing. Square Enix does not set the retail price. Square Enix recommends a retail price. Square Enix sells their games to Amazon at wholesale prices, and I can almost guarentee you that SE doesn't take returns unless the game is damaged. Amazon is free to sell the game at whatever price they want, even if that means selling it at a lose just to move inventory.
A retailer selling something on sale is not indcative of the popularity of that product. It is simply an issue of the retailer having too much stock on hand that they want to move out of their inventory. The goal of a retailer is to not have inventory, not to let it sit on shelves. This in no way means that game is not selling, it just means the game is not selling fast enough for Amazon Japan based on the quantity they purchased. As an example and not using real numbers, they may have bought 1.25 million copies from SE but only sold 1 million. Would you say 1 million is a failure? Probably not, but the fact remains that Amazon still has an additional 250,000 copies sitting on there shelves tieing up their money that can be used to buy other items that they in turn will sell for profit.
I've asked for a refund. The game is damaged.
I doubt they'll give it but please if they do let me know and let me know where the line for a refund is so I and many others can try to get refunded as well.
I've asked SE for a refund and they have told me flat out no. I knew they were going to tell me know, but I've asked for a refund anyways. Are you going to ask for a refund even though you know they are going to say no?
You email or call them? I'm not scared to hear no and I'd do it out of principle, I waited all year for FF 14 and this is what they give me... /sigh. FF14 easily wins most disappointing game of the year for me. SE needs to know what a steaming pile of monkey crap they released.
Dear Customer,
Regarding your request for account support. Please find your answer below.
Unfortunately we do not provide refunds for copies of the game that have had the registration code used.
Thank you for contacting the SQUARE ENIX Support Center. ___________ For additional assistance with this issue, you can reply to this email directly. For assistance with a new issue, please visit the SQUARE ENIX Support Center at http://support.na.square-enix.com.
Here is the email address to ask for your refund: support_na@square-enix.com
Hello:
I appreciate the prompt reply.
The game is awful and I would still like a refund.
Is there anyone else who I can contact for a refund?
I will happily ship the game back, I already cancelled my account.
I don't believe this game is a quality product and I would like to return it to square.
Have a great day!!
DrGreenbacks
Dear Customer,
Regarding your request for account support. Please find your answer below.
Unfortunately that service is not available at this time. Suggestions from our customers are always valued. While we cannot guarantee implementation we will surely pass this on to the developers.
Thank you for contacting the SQUARE ENIX Support Center. ___________ For additional assistance with this issue, you can reply to this email directly. For assistance with a new issue, please visit the SQUARE ENIX Support Center at http://support.na.square-enix.com.
Hello:
Thank you for your prompt reply.
What service is not available?
I'm not asking for a service, I'm asking for a refund.
The game is lousy, I cancelled my subscription.
I just want a simple refund.
Have a great day!!
DrGreenbacks
Here is the email address to ask for your refund: support_na@square-enix.com
Dear Customer,
Regarding your request for account support. Please find your answer below.
Unfortunately we do not provide refunds for copies of the game that have had the registration code used.
Thank you for contacting the SQUARE ENIX Support Center. ___________ For additional assistance with this issue, you can reply to this email directly. For assistance with a new issue, please visit the SQUARE ENIX Support Center at http://support.na.square-enix.com.
Hello:
What counts as 'using' the registration code?
I'm not playing the game, it sucks.
I really don't think this is a quality product and I find the marketing deceptive.
I'm not 'using' the registration code because I'm not playing the game.
Have a great day!!
DrGreenbacks
Here is the email address to ask for your refund: support_na@square-enix.com
Dear Customer, Regarding your request for account support. Please find your answer below. Thank you for submitting your inquiry! A used registration code refers to a code that has been registered to a SQUARE ENIX account. If that registration code has been used then no refund can be provided. If you would like a refund for Final Fantasy XIV, please contact the retailer you purchased the game from. You may wish to submit feedback. To submit feedback regarding your experience with Final Fantasy XIV, please report it through the feedback form on the SQUARE ENIX Support Center website. This can be found at: http://support.na.square-enix.com > Final Fantasy XIV > Contact > Suggestions and Feedback. Your submission will be directed to the appropriate location and reviewed. We do appreciate all feedback, suggestions, and comments. Thank you for contacting the SQUARE ENIX Support Center. ___________ For additional assistance with this issue, you can reply to this email directly. For assistance with a new issue, please visit the SQUARE ENIX Support Center at http://support.na.square-enix.com.
Honestly do people have in this forum have a kind of ill desire for desaster and misery?
I would say it is more along the lines of the gaming community being sick and tired of developers releasing half-baked games. But as long as we continue to throw money at this companies they don't really have any incentive to stop doing this sort of shit. The gaming community really only has itself to blame.
And here we go again, why do some insist on bringing WoW up when ever they have a chance? FFXIV's failure has nothing to do with WoW. Different segment of the MMO world and all that jazz, they aren't even competing games. XIV falls into the niche market, WoW's into the mass appeal market.
World of Warcraft is the only straw man defense that the die hard fans really have left. I am sure it will give them comfort as they watch FFXIV sail off to Obscure Niche Game island.
Comments
I know right? I facepalmed RL when I read that
Blizzard deserve all the success they get with products like this stumbling on to the World stage. Another year, another poor set of MMOs. Blizzard are literally, laughing all the way to the bank. And will be even more so when they show everyone (once again) how its done right with the Cataclysm launch.
Even my cat facepalmed at this.
I suggest a namechange for the game:
" Final Fantasy APB "
I've asked SE for a refund and they have told me flat out no. I knew they were going to tell me know, but I've asked for a refund anyways. Are you going to ask for a refund even though you know they are going to say no?
I know, I know, lets just assume that they bought 1.25 million copies from SE and only sold 1 million and thats why they started putting them on sale this fast. Lets jump to conclusions and ignore some of the glaring facts and make the assumption that this is what happened.
The problem is, the game is still early in it's life. It should still be selling well for another week or two at least if it has already sold well. There is a reason they don't put things on sale this early if they have been selling well. It's to get that money, if the game did sell well then there would be no need to put it on sale as logic would dictate if it has been selling well it will continue to do so for a bit longer and you can wait for the selling well period to end to start selling more copies.
Now with the professional reviews and user reviews plastered everywhere professing how horrible it is, it would make since that it isn't selling well. If it isn't selling well, it would make since that it would be sold at a discounted price to try and drum up interest. This is logic.
Saying well.... the game is selling well, they just had to many copies so they decided to quit making as much of a profit and sell the games at a discount... is not logic.
/sigh you are correct. I long ago got bored with WOTLK and cancelled around april thinking they'd release cata by sept/oct but I was wrong. Hopefully the people over at Arenanet and Bioware are taking good notes over this failure and won't repeat this song and dance next summer. Both SWTOR and GW2 look tremendous in their own right and I'd like to think that at some point, a company not named Blizzard could get it right. The wait continues, and WoW has never been more fun then after you torturously put 40-60 hours into FF14. I made sure to play FF alittle bit extra just to keep that bad taste in my mouth so I wouldn't be tempted to retry it in a week. CATA can't come out soon enough and I think I finally will wash my hands of SE as a company and never buy them again. FF13 and now this, /spit on SE.
Meh, If they tell you no just do a charge back. Cancel your account and then do a charge back, tell your CC or bank that you were not happy with the quality of the product and it lacked much of what was advertised and that the company refused to give you a refund.
I've done it before and I will do it again if the need arises.
While you are partially right you are missing some key information that would make your scenario even worse.
The average mark up on computer software is 3-5 dollars. I own a retail store and one of our distributors is one of the largest in the country for games. Amazon being a huge retailer is probably getting a slightly better price, but we're talking a dollar or 2. The 5 dollar margin on games is rare, the 2.80 or so is more common, especially on xbox and ps3 games.
Selling at 29% off would mean they are taking about a 12 dollar loss per copy sold. You don't do that this soon after a major game release unless it's flat out not selling at all and you have a ton of stock.
So yeah, a sale that big this soon means they aren't selling squat. If it was a one day sale then maybe your scenario would be more accurate.
On a sidenote, publishers wonder why places like gamestop resorts to selling used games. They have to with such small margins. You can't keep a business open on margins like that. Especially considering the locations most gamestops are in, malls and stripmalls. the rent on those types of spaces is astronomical compared to a shop on main street. Once they finally make it impossible for retailers to sell used you won't see game only retailers anymore. This is also why gamestop try's to sell you that insurance or whatever it is for your games. They gotta make a profit somehow.
You email or call them? I'm not scared to hear no and I'd do it out of principle, I waited all year for FF 14 and this is what they give me... /sigh. FF14 easily wins most disappointing game of the year for me. SE needs to know what a steaming pile of monkey crap they released.
Also most retailers don't go into overstock price cutting mode only a week after a product comes out. Usually they wait at least 30 days to do that to at least recoup some money while eliminating that overstock.
Cutting prices this early is a panic mode reaction.
There are 3 types of people in the world.
1.) Those who make things happen
2.) Those who watch things happen
3.) And those who wonder "What the %#*& just happened?!"
Expect more retailers to do the same move sooner rather then later. Word is getting out and it appears this game isn't well received world wide.
Yeah, slashing prices this early generally means they haven't sold even a fraction of what they were expecting to by now.
First, this is fraud and chargebacks are a serious action that should not be taken lightly. They shouldn't be used as a crybaby tactic because you didn't get your way. You need a lesson in ethics.
And second, this only screws over the retailer that you purchased the game from. It has absolutely no effect on Square Enix.
The moment I read "It's like" or "WoW" is the moment I stop reading your post.
Quite honestly if anyone played the open beta and still bought the game they only have themselves to blame. As stated above, no business puts anything selling well on sale. They don't care about giving people a great deal, they want your hard earned money and thats all.
I want to cry everytime I think about what FFXIV could have been and what it turned out to be. From what little I played of FFXI and FFXIV, I'd by far put FFXI as the better MMO.
Pretty graphics does not make a great game by itself.
Pretty much spot on, imo. I still can't get over what the hell they were thinking. This isn't exactly a rushed-out product from some dinky game company that couldn't afford to postpone release. Yet that's exactly how this game feels to me.
EDIT: Then again, I do remember watching an interview when one of the developers (or the lead?) was asked if he had played any MMOs recently. His answer was that he hadn't played any new titles since the release of FFXI. Frankly, after trying this game out in beta, it shows. People with that mentality do not belong in the MMO business.
Originally posted by geldonyetich
Wow, I knew you guys were pretty desparate to slam the game, but hacking the web page of a major game site so a user review masquarades as an official one? Pretty impressive.
[Edit: no, after seeing there's an actual video associated with it, I guess not, despite the wierd way GameSpot distributes its content making it looks like the reviewer didn't even write this.]
Nah, I don't need a lesson in Ethics some of these companies do. They sale me some piece of crap that doesn't even work right I'm getting my money back. If you think thats me lacking ethics then... well that doesn't reflect highly on your level of intellect.
SV refused to give me a refund on MO. I got one lol, and I'll do it again every time I pick up something as screwed up as some of these games have been.
Edited to add: Just to clarify, I won't go for a refund on a game that I simply didn't like. But I will if the game is in a horrid state. Don't want to refund me, then don't sale me a game that isn't launch ready and tell me it is.
Aye,
Saw the same thing happen with AoC at Best Buy shortly after launch.
They started off with a massive 2-section / 3-shelves each setup for all the boxes they had. Went in 2 weeks after launch and my friend Marc (employee working in media there) and one of his coworkers were throwing the copies in a bin. Asked if they were just reducing the shelf space and he said they were sending them back for recoup (getting credit from the distro).
Today that Best Buy really only carries a few copies of games unless its a new release. FFXIV has about 10 boxes on the shelf, so I guess they learned not to buy too many this time around.
What I'm wondering is if Gamestop will do like they did with AoC. Some Gamestops actually took returns on the used software due to high customer complaints (they only gave store credit though, but better than nothing). Though that might have been the publisher's idea...
There are 3 types of people in the world.
1.) Those who make things happen
2.) Those who watch things happen
3.) And those who wonder "What the %#*& just happened?!"
Oh I get it now! All this misplaced hatred for FFXIV is because yet another challenger was propped up to face the champion (WoW) and tripped on a rock and impaled himself on his own sword before the fight truly began. I'm just curious though...who will learn the lesson first? The provokers (anti-wow crowd) or the would be challengers (new mmos). It's not about winning anymore. A champion has been named and has since retired from the games.
He no longer needs to prove anything because now he's a legend. It's the blood-thirsty crowd that's searching for a new champion to surpass the legend. Oh and I stand corrected, since the legend is not dead yet (and will never truly die) and others are still trying to measure others up against him, then he qualifies as a living legend. I just feel pity for the spectators yearning for new champion and not just being happy with just having games to begin with.
"Small minds talk about people, average minds talk about events, great minds talk about ideas."
And here we go again, why do some insist on bringing WoW up when ever they have a chance? FFXIV's failure has nothing to do with WoW. Different segment of the MMO world and all that jazz, they aren't even competing games. XIV falls into the niche market, WoW's into the mass appeal market.
In any case, people would be happy just having games if they were fun lol because thats all anyone is looking for, something fun to play. At least as far as games go.
Here is the email address to ask for your refund: support_na@square-enix.com
Hello:
I appreciate the prompt reply.
The game is awful and I would still like a refund.
Is there anyone else who I can contact for a refund?
I will happily ship the game back, I already cancelled my account.
I don't believe this game is a quality product and I would like to return it to square.
Have a great day!!
DrGreenbacks
Hello:
Thank you for your prompt reply.
What service is not available?
I'm not asking for a service, I'm asking for a refund.
The game is lousy, I cancelled my subscription.
I just want a simple refund.
Have a great day!!
DrGreenbacks
Here is the email address to ask for your refund: support_na@square-enix.com
Hello:
What counts as 'using' the registration code?
I'm not playing the game, it sucks.
I really don't think this is a quality product and I find the marketing deceptive.
I'm not 'using' the registration code because I'm not playing the game.
Have a great day!!
DrGreenbacks
Here is the email address to ask for your refund: support_na@square-enix.com
Dear Customer, Regarding your request for account support. Please find your answer below. Thank you for submitting your inquiry! A used registration code refers to a code that has been registered to a SQUARE ENIX account. If that registration code has been used then no refund can be provided. If you would like a refund for Final Fantasy XIV, please contact the retailer you purchased the game from. You may wish to submit feedback. To submit feedback regarding your experience with Final Fantasy XIV, please report it through the feedback form on the SQUARE ENIX Support Center website. This can be found at: http://support.na.square-enix.com > Final Fantasy XIV > Contact > Suggestions and Feedback. Your submission will be directed to the appropriate location and reviewed. We do appreciate all feedback, suggestions, and comments. Thank you for contacting the SQUARE ENIX Support Center. ___________ For additional assistance with this issue, you can reply to this email directly. For assistance with a new issue, please visit the SQUARE ENIX Support Center at http://support.na.square-enix.com.
I would say it is more along the lines of the gaming community being sick and tired of developers releasing half-baked games. But as long as we continue to throw money at this companies they don't really have any incentive to stop doing this sort of shit. The gaming community really only has itself to blame.
lol i wonder what the real fanboys and the indenyial FFXIV Fans think now? still a great game? Will you believe the player reviews now..?
I told you all Soooooo x
Nah they will just tell you that 'this game is not for everyone'. As if every MMO out there is universally loved by all.
World of Warcraft is the only straw man defense that the die hard fans really have left. I am sure it will give them comfort as they watch FFXIV sail off to Obscure Niche Game island.