The Earthrise password reset tool is via email to support@earthrise.com. I've emailed them and have not received a response in the initial 5 hours. Still waiting.
Yeah there is no automated password reset or recovery system in place. Apparently you have to actually email them directly and someone I suppose n customer service has to manually take care of it somehow... just wanted to clarify that point for people reading the thread.
------------------------- "Searchers after horror haunt strange, far places..." ~ H.P.Lovecraft, "From Beyond"
I sent an e-mail to MMORPG explaining this issue I had with them. They generously sent me another key that they apparently had for their staff to use. Really grateful for them!
I got to step 4, entered information, clicked submit, and was re-directed to the login site. When I tried to login it says, "invalid password". I sent them an e-mail, but from what I've been reading here, I'm not going to hold my breath waiting for a response. Not a great first impression imo.
A Requiem For Argos, now available at e-book retailers.
The Earthrise password reset tool is via email to support@earthrise.com. I've emailed them and have not received a response in the initial 5 hours. Still waiting.
Comments
Yeah there is no automated password reset or recovery system in place. Apparently you have to actually email them directly and someone I suppose n customer service has to manually take care of it somehow... just wanted to clarify that point for people reading the thread.
-------------------------
"Searchers after horror haunt strange, far places..." ~ H.P.Lovecraft, "From Beyond"
Member Since March 2004
I sent an e-mail to MMORPG explaining this issue I had with them. They generously sent me another key that they apparently had for their staff to use. Really grateful for them!
I got to step 4, entered information, clicked submit, and was re-directed to the login site. When I tried to login it says, "invalid password". I sent them an e-mail, but from what I've been reading here, I'm not going to hold my breath waiting for a response. Not a great first impression imo.
A Requiem For Argos, now available at e-book retailers.
thre is a automated password reset