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Early Access Code

ComewithgComewithg Member Posts: 6
in Final Fantasy XIV

Hi all, I ordered the game from SE digital store and still not had the early access code, anybody else not have it yet? Anybody know when they are going to be issued? Because it says on the email that the instructions will follow on the next email sent to me which as not been sent yet!

 

Also worried because I know that from today EU can register Early Access codes today.

 

Any reply is thanked in advance:)

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Comments

  • traxanastraxanas Member UncommonPosts: 9
    Same with me as well.Ordered the CE edition from SE digital store and still no word about early access code
  • teknotazteknotaz Member UncommonPosts: 112
    have you gotten an email to enter the code yet?

    image

  • stretchylegstretchyleg Member Posts: 3
    I have the same problem, I bought my one from SE site and all it has on the receipt is the Order number.
  • Mr.ZerooneMr.Zeroone Member Posts: 34
    I'm on the same wagon as you all. If my informers aren't wrong, our copy of ARR are noticed internally by SE and we don't need any code to get access to the game. Look at your profile and you will see ARR and date of register. I assume that the email is general addressed to all players. Be patient :)
  • ComewithgComewithg Member Posts: 6
    So by your understanding we should not need to input any early access code to play on the 24/08/2013? Because we bought directly from SE?
  • stretchylegstretchyleg Member Posts: 3
    What you are saying makes sense but  i had so much fun playing game over the weekend that i don't wont to take any chances lol :)
  • OziiusOziius Member UncommonPosts: 1,406
    Originally posted by Comewithg
    So by your understanding we should not need to input any early access code to play on the 24/08/2013? Because we bought directly from SE?

    I don't think you need to. I believe that your account is just activated early. I will see if I can find anything on it and report back.

  • nottunednottuned Member Posts: 92
    I still have not got anything from amazon. they told me I wont until it ships.... that don't make any sense.. I may cancel that and order from the SE store I thinks
  • eldelpuebloeldelpueblo Member Posts: 27

    I think we must have an early code, just because we need to add that game into our account (as you can see in your SE account the game is not added, it's just payed thourgh paypal or whichever), and of course, we need to download the full client version, because i'm pretty sure that it will be different from the beta 4 client.

     

    I'm "suffering" the same situation, but i read somewhere in the SE web page (i guess in the FAQ page) that codes will be sent from today.

     

    Let's see what happen :)

  • RidelynnRidelynn Member EpicPosts: 7,383

    I preordered from S/E

    I have not received an email yet

    There is nothing in my account about having purchased it.

    I think we need to keep looking for an email.

  • NanfoodleNanfoodle Member LegendaryPosts: 10,901
    Originally posted by Comewithg
    So by your understanding we should not need to input any early access code to play on the 24/08/2013? Because we bought directly from SE?

    Goto your account and under your profile do you see the game FF14? If you do, you are done. Should say the date you bought it.

  • RidelynnRidelynn Member EpicPosts: 7,383

    Originally posted by Nanfoodle
    Originally posted by Comewithg So by your understanding we should not need to input any early access code to play on the 24/08/2013? Because we bought directly from SE?
    Goto your account and under your profile do you see the game FF14? If you do, you are done. Should say the date you bought it.

    Yeah - mine says 2010 because I'm a 1.0 owner. That won't get me early access though, and I preordered a PS3 copy.

  • eldelpuebloeldelpueblo Member Posts: 27

    Well, i make a misstake. Maybe we don't need the early code if we bought the game through SE Shop.

     

    Go to www.square-enix.com

    Then go to "My profile" section

     

    And you should see your game registered. My profile looks like this: http://i.imgur.com/9J9nydZ.png

  • BoldynBoldyn Member Posts: 265

    I preordered from CDON (Nordic online retailer) and got my code today.

     

    Mailed directed me to http://preorder.eu.finalfantasyxiv.com/gb to enter the code. I got a message saying there was a problem, please try again later, but this is apperently a usual bug, because if you click your profile in the top right corner after entering the code, the game shows up.

     

     

  • nottunednottuned Member Posts: 92

    What a mess I have this done I think,

    hard to tell My square enix account which is different or the same and my square enix account: the one where I login to final fantasy 14 and final fantasy XI for payment stuff.

    my other square enix account is set to EU so I can see if its the same square enix account as my square enix account. same email so it should work. why cant I just have the 1 account?

  • NativegamerNativegamer Member Posts: 10
    Is there now way to contact them..I cant find a phone number anywhere on their site. I have a order confirmation email from a few weeks ago but the product code isnt working for early access registration. This is my first game with SE and I must say their account management and customer support is garbage.
  • RaxeonRaxeon Member UncommonPosts: 2,288
    Originally posted by Nativegamer
    Is there now way to contact them..I cant find a phone number anywhere on their site. I have a order confirmation email from a few weeks ago but the product code isnt working for early access registration. This is my first game with SE and I must say their account management and customer support is garbage.

    the error thing means it might have still worked click your profile

  • DragviperDragviper Member UncommonPosts: 100

    I did preorder a digital version from Amazon two days ago, the same day 2min later I got two emails, one confirming my order and other with the "promotional code" AAAAAA-222-AAAAAA-222 18 digits (PC version).

    In the same email you can read:

    Promotion details:

    The Amazon Video Games team thanks you for purchasing “Final Fantasy XIV: A Realm Reborn.” Your purchase has qualified you for early access to the game.

    Visit http://preorder.na.finalfantasyxiv.com and register. You will be notified via email prior to the launch of the game on when you can return and redeem your preorder code (code listed above) to unlock Early Access to the game along with instructions on how to receive your Cait Sith Doll minion and Moogle Cap digital content.

    Going to that link the same day, only gets you to type in your email and SE will send you back an email with link and instructions.

    But today, if you click the same link  http://preorder.na.finalfantasyxiv.com it opens and let you log in with your SE account then you can type in your code, select the platform (PC -PS3) and confirm...

    Working. Please wait...

    There was a problem. Please try again later

    Or in other cases, say the code is incorrect, check again.

    Many people are confused about this and having the same issue, and there is nothing official in SE news, Twitter either Facebook? So what to do, just wait patiently and see if SE send any email regard this?

    http://www.webestools.com/page/images/uploads/signature_seoeblWtso6141.png

  • BadSpockBadSpock Member UncommonPosts: 7,979
    Originally posted by Dragviper

    I did preorder a digital version from Amazon two days ago, the same day 2min later I got two emails, one confirming my order and other with the "promotional code" AAAAAA-222-AAAAAA-222 18 digits (PC version).

    In the same email you can read:

    Promotion details:

    The Amazon Video Games team thanks you for purchasing “Final Fantasy XIV: A Realm Reborn.” Your purchase has qualified you for early access to the game.

    Visit http://preorder.na.finalfantasyxiv.com and register. You will be notified via email prior to the launch of the game on when you can return and redeem your preorder code (code listed above) to unlock Early Access to the game along with instructions on how to receive your Cait Sith Doll minion and Moogle Cap digital content.

    Going to that link the same day, only gets you to type in your email and SE will send you back an email with link and instructions.

    But today, if you click the same link  http://preorder.na.finalfantasyxiv.com it opens and let you log in with your SE account then you can type in your code, select the platform (PC -PS3) and confirm...

    Working. Please wait...

    There was a problem. Please try again later

    Or in other cases, say the code is incorrect, check again.

    Many people are confused about this and having the same issue, and there is nothing official in SE news, Twitter either Facebook? So what to do, just wait patiently and see if SE send any email regard this?

    Yep, same thing here. I'll keep trying and/or wait for update from SE.

  • kruluxkrulux Member Posts: 229

    I just got my Early Access Code from Square Enix.

    I entered the supplied code and it took it!!!

     

    I am now registered to play in the Early Access and I show the game Registered correctly.

     

    btw - I ordered directly from Square Enix - the PC Collector's Edition - Digital Download

    image

  • VikingGamerVikingGamer Member UncommonPosts: 1,350
    Where do you log in to confirm things. I have found 3 different places to log in on their website and none of them have the same information.

    All die, so die well.

  • hazerealmhazerealm Member Posts: 3

    put your code in at http://preorder.na.finalfantasyxiv.com/

    I tried and it told me the same error everyone else is getting....to please wait

    but I went to the main page http://na.finalfantasyxiv.com/ and logged into my account and the game was registered.

     

    for those who didnt get there codes yet, it took me a few days to get mine, at least from Square enix digital download.

     

    when i purchased i got a confirmation email stating -

    Thank you for ordering from Square-Enix, Inc. on July 16, 2013. The following email is a summary of your order. Please use this as your proof of purchase.    If you paid by credit card, please look for DRI*Square Enix.com on your credit card billing statement.

    Note: If your order contains download products, you can complete the download by looking up your order using the information and link below. When the order summary appears, click on the Download link next to the product name. If your order contains physical products, you will receive a separate email notification when your products have shipped.

    To look up your order, please visit: www.findmyorder.com

    Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

     

    I was confused, but a week later I got this email -

     

    It has come to our attention that you recently ordered FINAL FANTASY XIV: A Realm Reborn from the Square Enix Online Store, but did not receive your pre-order bonus code.
     
    Order ID/s: xxxxxxxxx
     
    We apologize for any inconvenience this has caused and have provided your pre-order bonus code/s below:
     
    XXXXXX-xxx-XXXXXX-xxx
     
    As a reminder, the preorder bonus code provides you with early access to the game, as well as the Cait Sith Doll Minion and the Mog Cap digital in-game content.
     
    Sincerely,
     
    Square Enix Customer Service

     

    So, if you just pre-ordered, it may take a few days to get your code - obviously this is just a guess, but its pretty confusing how they can make such a great game and have the worst customer service ever at the same time.

  • kruluxkrulux Member Posts: 229
    Originally posted by VikingGamer
    Where do you log in to confirm things. I have found 3 different places to log in on their website and none of them have the same information.

    The email I received today listed these sites...

    Redeem Early Access Code = https://secure.square-enix.com/account/app/svc/ffxivearlytop?rgn=na

    Registered Account Status = http://na.finalfantasyxiv.com/

     

     

    Email Read As Follows:

    Thanks for pre-ordering FINAL FANTASY XIV: A Realm Reborn!

    Your pre-order code has been redeemed successfully.  
    Here is your early access code for the Windows PC version of the game:


     XXXX XXXX XXXX XXXX XXXX  



    Input this code, when prompted, after logging in to the game for the first time.

    Alternatively, please go here to redeem the code.

    Please click the button below to download the PC game.

    Download the Game

    If you participated in the Final Beta test of FINAL FANTASY XIV: A Realm Reborn you will not need to download the software again.  
    www.finalfantasyxiv.com

    image

  • DraftbeerDraftbeer Member UncommonPosts: 517

    EU one is still 'try again later'.

  • AquaKiraAquaKira Member UncommonPosts: 39

    I pre ordered the digital version on the EU website.

    No keycode yet. Though I seem to have 2 accounts.

    One on the website where I bought it and 1 on another website... Different accounts, same email.

    SUPER confused!

    image
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