I guess they won't have to worry about server size problems when people have to pay subscription fees. Not many people are going to shell out money for a game they can't even play when they want to.
Yes because these problems are likely to last a long time.
Ignorant....ah I don't even know what to call you
Actually, without knowing exactly what the issue is with the Duty Finder, these issues could last a long time. It all depends on what is causing the bottleneck to happen. Is it hardware, software, network related, a bug in code, etc? Who knows, but considering so far they haven't come close to fixing it in 4 emergency maintenance downtimes - who knows how long it will last?
Well no doubt it's more than a loose wire somewhere, just a bit sick and tired of the impatient people who Think it's all so easy and should just work. Saying people wont pay subscriptions down the line is a bit much. If I would have left every mmo I ever played because of hickups at launch I would have an empty resume of MMO's, even if this one is climbing the list.
Still, the sun was out today, the water was warm so all in all, I've had a good day
I think SE was caught off guard by the unsophisticated network infrastructure in the US (assuming that's where the data center is).
That makes no sense. The issue is with their architecture and how duty finder/instances work. They have a major point of congestion somewhere and apparently have no idea how to fix it other than severely limiting the number of people they are letting on the servers.
The point is that our network infrastructure BLOWS compared to the rest of the first world. If they bought the same server here, it would be significantly slower than a JP server using their infrastructure.
If they aren't familiar with our network capacities, it would lead to system bottlenecks. You know, the kind of issue we have right now.
So, WoW with it millions of users shouldn't even be able to run if this is the case. The issues is not outside their data centre - it's strictly with the way they've designed duty finder to work. If you're trying to tell me that Japan has some super secret network switches in their data centre compared to the US then I don't know what to tell you.
I guess they won't have to worry about server size problems when people have to pay subscription fees. Not many people are going to shell out money for a game they can't even play when they want to.
Yes because these problems are likely to last a long time.
Ignorant....ah I don't even know what to call you
Actually, without knowing exactly what the issue is with the Duty Finder, these issues could last a long time. It all depends on what is causing the bottleneck to happen. Is it hardware, software, network related, a bug in code, etc? Who knows, but considering so far they haven't come close to fixing it in 4 emergency maintenance downtimes - who knows how long it will last?
Well no doubt it's more than a loose wire somewhere, just a bit sick and tired of the impatient people who Think it's all so easy and should just work. Saying people wont pay subscriptions down the line is a bit much. If I would have left every mmo I ever played because of hickups at launch I would have an empty resume of MMO's, even if this one is climbing the list.
Still, the sun was out today, the water was warm so all in all, I've had a good day
It's not the end of the world, but anyone who has pre-ordered has a valid reason to complain. It's not up to the consumer to understand how things work behind the scenes or how hard it is. They bought a product and expect it to work when they were told it would be working. If you bought a car and had to go through 2 days of it stalling, the doors not unlocking and being forced to take it in for emergency repairs 4 times you'd be pretty pissed. Why should we just shrug and say oh well, it's early access so it's okay. It's not okay, it's why we keep seeing shitty launches over and over because this kind of apathy about it has led devs to believe it's okay to use early access and launch as final beta.
I don't see why its unreasonable to be upset about this bad of a launch, for an MMO in 2013. A decade ago, yeah, things like this were to be expected. The genre was still young, gaining in popularity, more and more people started playing... Playing right at release was not a good idea.
A decade later, we've seen plenty of AAA games release with flawless or nearly flawless launches. I'm not terribly upset about it myself, but it does suck. Whatever the reason, they fucked up.
I agree wholeheartedly. If people accept crap from companies, they will gladly oblige, take your money and give you just that.
As for the pre-order period, it has been pointed out that the people who pre-order tend to be your most valued consumers and to treat them with disregard, is just plain stupid. I hope SE realizes that those who pre-ordered box copies of the game can still ship them right back for refunds at most retailers. Anyway, biting the hand that feeds you never is a good idea.
As for the continued server problems, SE loses a great deal of credibility when they go down for maintenance numerous times to fix them, while claiming to have solved the problem each time, only to have the problem reappear. It starts sounding like the boy who cried wolf. Either the problem isn't easily fixed, or they have no idea what the problem really is. In either case, I'd rather have them tell me the truth of the matter instead of "crying wolf"
I expect products I pay money for to work properly, but I fully realize that problems happen in games and in every other business. If the company comes clean about problems and is able to correct them in a timely manner, I can respect that. On the other hand, if the company jerks me around in regards to the problem, they don't deserve respect, or my money.
A decade later, we've seen plenty of AAA games release with flawless or nearly flawless launches. I'm not terribly upset about it myself, but it does suck. Whatever the reason, they fucked up.
Tell me which AAA MMO's in recent years have had "flawless" launches. I'd sure like to know because I've played them all and everyone of them had issues.
Yeah, I've been part of 7 major MMO launches in the last few years, and none were perfect, or even close.
But, it's one thing to have things in the game not work and another entirely to not be able to play the game at all. I'd have to say for just that alone, it is the worst launch by far. And the only one I was unable to even make a second character on a server. They let people make up to 8 characters per world and you can't even make two? And the game hasn't even launched yet. So where are the people who get the game on Tuesday going to make characters? "Solving" the server problems by letting fewer and fewer people play the game at all just seems to defy logic of any kind.
If I was running the business, heads would be rolling out the door come Monday morning.
A decade later, we've seen plenty of AAA games release with flawless or nearly flawless launches. I'm not terribly upset about it myself, but it does suck. Whatever the reason, they fucked up.
Tell me which AAA MMO's in recent years have had "flawless" launches. I'd sure like to know because I've played them all and everyone of them had issues.
-Rift
-SWTOR
-GW2
-Secret World
-Tera
-LOTRO
-AOC's was pretty good too, I think.
These launches were all pretty damn clean compared to what came before them. Note - I'm not talking about issues with the game itself (missing features, bugs, etc) I'm talking about the launches. Whatever you feel about the games themselves, sure, they had issues, but they seemed to figure out this whole 'launch' thing.
Comments
Well no doubt it's more than a loose wire somewhere, just a bit sick and tired of the impatient people who Think it's all so easy and should just work. Saying people wont pay subscriptions down the line is a bit much. If I would have left every mmo I ever played because of hickups at launch I would have an empty resume of MMO's, even if this one is climbing the list.
Still, the sun was out today, the water was warm so all in all, I've had a good day
So, WoW with it millions of users shouldn't even be able to run if this is the case. The issues is not outside their data centre - it's strictly with the way they've designed duty finder to work. If you're trying to tell me that Japan has some super secret network switches in their data centre compared to the US then I don't know what to tell you.
It's not the end of the world, but anyone who has pre-ordered has a valid reason to complain. It's not up to the consumer to understand how things work behind the scenes or how hard it is. They bought a product and expect it to work when they were told it would be working. If you bought a car and had to go through 2 days of it stalling, the doors not unlocking and being forced to take it in for emergency repairs 4 times you'd be pretty pissed. Why should we just shrug and say oh well, it's early access so it's okay. It's not okay, it's why we keep seeing shitty launches over and over because this kind of apathy about it has led devs to believe it's okay to use early access and launch as final beta.
I don't see why its unreasonable to be upset about this bad of a launch, for an MMO in 2013. A decade ago, yeah, things like this were to be expected. The genre was still young, gaining in popularity, more and more people started playing... Playing right at release was not a good idea.
A decade later, we've seen plenty of AAA games release with flawless or nearly flawless launches. I'm not terribly upset about it myself, but it does suck. Whatever the reason, they fucked up.
I agree wholeheartedly. If people accept crap from companies, they will gladly oblige, take your money and give you just that.
As for the pre-order period, it has been pointed out that the people who pre-order tend to be your most valued consumers and to treat them with disregard, is just plain stupid. I hope SE realizes that those who pre-ordered box copies of the game can still ship them right back for refunds at most retailers. Anyway, biting the hand that feeds you never is a good idea.
As for the continued server problems, SE loses a great deal of credibility when they go down for maintenance numerous times to fix them, while claiming to have solved the problem each time, only to have the problem reappear. It starts sounding like the boy who cried wolf. Either the problem isn't easily fixed, or they have no idea what the problem really is. In either case, I'd rather have them tell me the truth of the matter instead of "crying wolf"
I expect products I pay money for to work properly, but I fully realize that problems happen in games and in every other business. If the company comes clean about problems and is able to correct them in a timely manner, I can respect that. On the other hand, if the company jerks me around in regards to the problem, they don't deserve respect, or my money.
Tell me which AAA MMO's in recent years have had "flawless" launches. I'd sure like to know because I've played them all and everyone of them had issues.
Yeah, I've been part of 7 major MMO launches in the last few years, and none were perfect, or even close.
But, it's one thing to have things in the game not work and another entirely to not be able to play the game at all. I'd have to say for just that alone, it is the worst launch by far. And the only one I was unable to even make a second character on a server. They let people make up to 8 characters per world and you can't even make two? And the game hasn't even launched yet. So where are the people who get the game on Tuesday going to make characters? "Solving" the server problems by letting fewer and fewer people play the game at all just seems to defy logic of any kind.
If I was running the business, heads would be rolling out the door come Monday morning.
-Rift
-SWTOR
-GW2
-Secret World
-Tera
-LOTRO
-AOC's was pretty good too, I think.
These launches were all pretty damn clean compared to what came before them. Note - I'm not talking about issues with the game itself (missing features, bugs, etc) I'm talking about the launches. Whatever you feel about the games themselves, sure, they had issues, but they seemed to figure out this whole 'launch' thing.