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Hi I purchased game at launch and have never been able to get passed the start screen due to the start button being disabled (faded/greyed out). I have been unable to attain this information from the official website.
1. Do others have the same issue?
2. Is the fix to get new servers online?
3. What is the current eta if 2 is true?
Thanks
Comments
2. Not yet.
3. Tonight.
That greyed out button is only the beginning, my friend.
If you ever manage to get past that stage ... say hello to 1017 for me, will ya?
Square Enix prepared for failure, not success.
It's that simple.
Close your client.
ipconfig /flushdns
Restart client.
Should work enough to get you to the 1017 error.
Did not change anything.
Then there is pretty much nothing more on your side that you can do. I'm not aware of any client side issues that cause that specific issue (perhaps firewall?). You can keep re-opening the client as others noted, should work eventually.
Check out http://arrstatus.com. However, everything looks like it's up right now. Server fix should be coming tonight. If you still have these issues tomorrow you may want to head over to SE support.