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my computer is crashing, Help

245

Comments

  • NightliteNightlite Member UncommonPosts: 227

    First you should report any critical errors in event viewer, kernel power would be you hard resetting it.

    Next you should be honest about any over-clocks and if the problem persists at stock settings.

     

    All signs point to an unstable CPU over-clock.

  • RidelynnRidelynn Member EpicPosts: 7,383


    Originally posted by eddieg50
    Ok I gave it a thorough cleaning and had my wife watch the fans while I was playing "shadows of mordor", I was able to log 7 min before crashing, the fans never stopped spinning, when I was able to restart my computer the cpu temp read 40 c and gpu read 34c. I waited 3 min and then started the game again and with in 1 min it crashed again, I am starting to think it is a faulty power supply. I will download Prime 95 and furmark to further check

    After a restart the temps are pretty much the same as "idle"

    You need to play for like... 5 minutes, exit and immediately look at your temps -- the will drop very fast from whatever their max was (the second whatever you are loading it with stops running temps can drop by as much as 10C).

    That - or figure out how to look at it in a second window, or have the program log the temps for you.

    Without loaded temps you really don't know anything.

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    neither my cpu or gpu is overclocked
  • RidelynnRidelynn Member EpicPosts: 7,383


    Originally posted by Nightlite
    Next you should be honest about any over-clocks and if the problem persists at stock settings. All signs point to an unstable CPU over-clock.

    That is also a very good point - overclocks are always the first suspect if you have one= - no matter how many years it has been "perfectly fine" before.

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    when I ran unigine and Furmark the temps never got over 64c so I do not think it is the gpu, the cpu I do not know, is there a way to go into the bios and set a alarm if it approaches critical temp?
  • BladestromBladestrom Member UncommonPosts: 5,001
    Sounds lIke overheat to me, easy way to prove perhaps, go to bios and underclock your CPU and then same for gfx card. My CPU (older Athlon 960 I think) has a max temp of 61 - obviously depends on CPU. There's also can be a core temp and a temp based on sOme external reading, check its core you see.

    rpg/mmorg history: Dun Darach>Bloodwych>Bards Tale 1-3>Eye of the beholder > Might and Magic 2,3,5 > FFVII> Baldur's Gate 1, 2 > Planescape Torment >Morrowind > WOW > oblivion > LOTR > Guild Wars (1900hrs elementalist) Vanguard. > GW2(1000 elementalist), Wildstar

    Now playing GW2, AOW 3, ESO, LOTR, Elite D

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    I ran a program called Real Temp and played Shadows of Mordor in window mode so I could see the cpu temp it never got above 46 c when it crashed 3 min into game, I waited 5 min and played again 2 min until crash and cpu temp never got above 42c so I do not think it is the cpu or gpu
  • eddieg50eddieg50 Member UncommonPosts: 1,809
    on the other hand I can play simple graphical games like Hearthstone, star wars knights of the old republic and Legend of grimlock 2
  • syntax42syntax42 Member UncommonPosts: 1,385

    Are you able to reinstall Windows?  If not, can you roll back using System Restore to go back as far as you possibly can before the crashes started?  Doing so may help determine if this is a software or hardware problem.

    Motherboards can overheat too.  They don't always have temperature sensors on all of the chips that can overheat.  It sounds like you might be having a problem with your motherboard.

  • QuizzicalQuizzical Member LegendaryPosts: 25,531
    Exactly what power supply do you have, anyway?  The nominal wattage doesn't mean very much in isolation.  Give the exact brand name and model.  If you don't know, then open up your case and read the label.
  • saurus123saurus123 Member UncommonPosts: 678

    can be dust or ram

    remove ram clean the slots from dust and put them again

     

    if its still happening then try swithing ram to different slots

     

    had same problem before

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by Quizzical
    Exactly what power supply do you have, anyway?  The nominal wattage doesn't mean very much in isolation.  Give the exact brand name and model.  If you don't know, then open up your case and read the label.

      corsair TX 650, the weird thing is playing Shadows of Mordor 4 times in a row, first time it crashed in 7 min, second and third time it crashed within 2 min, now I just played for 20 min no crash LOL what kind of crazy thing is wrong with my computer?

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by saurus123

    can be dust or ram

    remove ram clean the slots from dust and put them again

     

    if its still happening then try swithing ram to different slots

     

    had same problem before

    I have not touched the sticks yet just made sure they are seated ok and they are, but I will take them out and air dust and put them back see if that helps

  • QuizzicalQuizzical Member LegendaryPosts: 25,531

    What case do you have?  The video card isn't the only thing that can overheat.

    You only have crashing problems in games, and not for, say, web browsing?

    What sort of "freezing" is it?  Everything locks up and you have to press the power button to turn the computer off?  Or is it something else?  And once you do reboot the computer, everything seems fine?

  • Octagon7711Octagon7711 Member LegendaryPosts: 9,004

    Might be the power supply then.  Greater demands are being put on the system during gaming, drawing more voltage.  Could be a driver update issue.  Sometimes updates can cause problems, even windows updates, which is why I usually wait a week or two before applying window updates. 

     

    Would be nice if you had another system so you could switch out the power supply unit.

    "We all do the best we can based on life experience, point of view, and our ability to believe in ourselves." - Naropa      "We don't see things as they are, we see them as we are."  SR Covey

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by Quizzical

    What case do you have?  The video card isn't the only thing that can overheat.

    You only have crashing problems in games, and not for, say, web browsing?

    What sort of "freezing" is it?  Everything locks up and you have to press the power button to turn the computer off?  Or is it something else?  And once you do reboot the computer, everything seems fine?

    I have an Antec 300 mini tower.  I only crash when I play graphic intensive games like Shadows of Mordor, Elder Scrolls online, dragon age inquisitor, etc. Searching the web is fine, facebook ,  even lite graphical games like Hearthstone, star wars knights of the old republic, Baldurs gate 2 , Legend of grimlock 2 do not crash----yet.  game just hard freezes, I will be running with my character and I hear a sharp noise and Freeze (the image freezes) con-alt -delete does nothing, alt tab nothing, I have to reboot, once I reboot everything is fine until I play a graphic intensive game. I have run a series of graphic intensive programs (unigine heaven, Furmark-my computer runs through these programs perfectly temp getting up to 64c but not crashing.  Speed Fan and Real temp tell me that during games the temp in my cpu goes up to about 42c.

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by Octagon7711

    Might be the power supply then.  Greater demands are being put on the system during gaming, drawing more voltage.  Could be a driver update issue.  Sometimes updates can cause problems, even windows updates, which is why I usually wait a week or two before applying window updates. 

     

    Would be nice if you had another system so you could switch out the power supply unit.

     OMG my wifes 4 yr old computer has a working psu, I am not sure of the wattage, may only be 500 but it still may work at least for a test.

  • Anoar23Anoar23 Member UncommonPosts: 3

    To me, that sounds like a problem with your RAM.

    Check if you have 2x 4GB or only 1x 8GB. If you have 2x 4GB try playing around with them by putting only 1 of them in different slots. If you have only 1x 8GB try putting someone elses RAM onto your motherboard.

    My brother had similliar problems like you and it turned out that one RAM was defective. It's at least worth a try.

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by Anoar23

    To me, that sounds like a problem with your RAM.

    Check if you have 2x 4GB or only 1x 8GB. If you have 2x 4GB try playing around with them by putting only 1 of them in different slots. If you have only 1x 8GB try putting someone elses RAM onto your motherboard.

    My brother had similliar problems like you and it turned out that one RAM was defective. It's at least worth a try.

      I downloaded a program from memtest.org that tests your memory and it passed with no errors but it is worth a try at this point anything is better than having to buy a new computer

  • psiicpsiic Member RarePosts: 1,642

    What OS are you using? 

     

    Go to control panel > system and security > administrative tools > event viewer > windows logs 

     

    Then click on applications and in bottom right corner  drop down copy details as text. 

     

    paste to http://pastebin.com/ 

    save 

    then reply with the link here.

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by psiic

    What OS are you using? 

     

    Go to control panel > system and security > administrative tools > event viewer > windows logs 

     

    Then click on applications and in bottom right corner  drop down copy details as text. 

     

    paste to http://pastebin.com/ 

    save 

    then reply with the link here.

    I am using an i5 3570 windows 7-64 bit, I pasted to pastebin

  • GestankfaustGestankfaust Member UncommonPosts: 1,989

    Mine does/did this when the CPU overheated.

     

    All the replies I have read, the ones that say keep it clean....ok, power supply needs to be more than 500 if you are trying to keep up with the latest vid card. 5oo these days is less than borderline if you are trying to use the latest/best vid card.

     

    RAM will freeze your PC at any time, not just when playing games. Hard Drive....same. If it usually when watching HD vids or gaming, could be a drivers or temp for the CPU.

     

    My 15 years and 2 cents worth

    "This may hurt a little, but it's something you'll get used to. Relax....."

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by Gestankfaust

    Mine does/did this when the CPU overheated.

     

    All the replies I have read, the ones that say keep it clean....ok, power supply needs to be more than 500 if you are trying to keep up with the latest vid card. 5oo these days is less than borderline if you are trying to use the latest/best vid card.

     

    RAM will freeze your PC at any time, not just when playing games. Hard Drive....same. If it usually when watching HD vids or gaming, could be a drivers or temp for the CPU.

     

    My 15 years and 2 cents worth

    my temp for cpu seemed to be fine according to Speed fan, highest temp was 42c

  • BladestromBladestrom Member UncommonPosts: 5,001
    Did you try under locking your system to see if that had an effect? Next could be gfx drivers, try removing old then installing best drivers for you gfx card.

    rpg/mmorg history: Dun Darach>Bloodwych>Bards Tale 1-3>Eye of the beholder > Might and Magic 2,3,5 > FFVII> Baldur's Gate 1, 2 > Planescape Torment >Morrowind > WOW > oblivion > LOTR > Guild Wars (1900hrs elementalist) Vanguard. > GW2(1000 elementalist), Wildstar

    Now playing GW2, AOW 3, ESO, LOTR, Elite D

  • GestankfaustGestankfaust Member UncommonPosts: 1,989
    Originally posted by eddieg50
    Originally posted by Gestankfaust

    Mine does/did this when the CPU overheated.

     

    All the replies I have read, the ones that say keep it clean....ok, power supply needs to be more than 500 if you are trying to keep up with the latest vid card. 5oo these days is less than borderline if you are trying to use the latest/best vid card.

     

    RAM will freeze your PC at any time, not just when playing games. Hard Drive....same. If it usually when watching HD vids or gaming, could be a drivers or temp for the CPU.

     

    My 15 years and 2 cents worth

    my temp for cpu seemed to be fine according to Speed fan, highest temp was 42c

    42c is 108 f

     

    Last time I checked (for my CPU) 72f was high. And was why I crashed (when I went over that I mean)

     

    Always puzzled me, but 108f is way too high for a CPU as far as I know

    "This may hurt a little, but it's something you'll get used to. Relax....."

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