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my computer is crashing, Help

124

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  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by Nitth

    Saying X component SHOULD be fine is not relevant in the slightest. As is with the way of electronics they can be prone to failure over time.

    Problem Areas.

    1. PSU.
    2. GPU.
    3. Memory.

    Replace 1 component at a time with a known working part.

    Usually i wouldn't suggest memory, but recently i came a across an issue with a faulty DIMM that gave these sorts of problems.

      I replaced my 7870 with an old 4870 and so far it seems to run fine after 30 min of Drangon age inquisitor, I do have an old psu 850 w but it seems impossible to take out of my old computer , if the old card runs without crashes that would seem to make the 7870 at fault, or perhaps my corsair tx 650 is having an easier time running the 4870?

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by eddieg50
    Originally posted by psiic

    When you sad event error ID 10 does it say WMI ?

     

    Do this for me open an admin command prompt and type  " sfc /scannow "

     

    let us know if it finds any errors 

     

    What virus protection do you use, do you keep it updated, and do you run full scans regularly.

     

    VERY remote possibility of a rootkit but strongly doubt it.

     

    I am like 90%  sure your PSU is going bad.  They can start to fail and have different crash times like you are experiencing.

     

    They are pretty easy to swap out and you can get  a decent one one fairly cheap.

     

    I would suggest a corsair 750 or above.  

     

    Oh one last thought do a hard disk check  just on the very off chance its a bad drive 

     

     

      all the errors either say WMI or application, most say WMI, I ran a HDD scan and there were no bad sectors, I use micorsoft essentials as I understand it does not tax a computer to much

    I ran the command prompt and no errors were found

  • SovrathSovrath Member LegendaryPosts: 32,991
    Originally posted by eddieg50
    Originally posted by 2kbandit
    FYI, your power supply is more then enough since it does have 54A on the 12v rail.

     thanks for the FYI

    Just remember, there is a difference between "your power supply is more than enough ..." and "There is something wrong with your power supply regardless of whether it, in perfect working condition, is enough ..."

    My power supply was more than enough but I was getting crashes. After a lot of wasted time, as I mentioned, I came across an article that listed a "bad" power supply as a possibility for a computer that crashes.

    As it turned out, that was the culprit. Might you try swapping out the power supply and seeing if that fixes it?

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  • eddieg50eddieg50 Member UncommonPosts: 1,809
     Ahhhh shoot, after 5 min of elder scrolls online it crashed with my 4870 card, I then went and played Dragon AI and that crashed at the 5min mark also. The good news is that exonerates my 7870 card. I guess it is the PSU, I saw a corsair tx750 at nuegg for $129, the only thing is the psu is much harder to put in than a video card or memory. I ran the memtest.org on my memory and it said no errors but just for the heck of it I will take them out and reseat it
  • StoevixStoevix Member UncommonPosts: 37
    Originally posted by Sovrath
    Just remember, there is a difference between "your power supply is more than enough ..." and "There is something wrong with your power supply regardless of whether it, in perfect working condition, is enough ..."

    I guess you never seen my post on page 8. Also  just to make it clear all I said was his current PSU had 54A on the 12v rail. Which is more then enough to power to run the video card.

    If the PSU is in working order or faulty that's another matter.

  • WizardryWizardry Member LegendaryPosts: 19,332

    If your card is bad you will get weird lines in the graphics,which i doubt is happening.So i would assume something i have had happen to me and that is a weak connecting plug.Usually what happens though with a bad connection is you will hear a beep beep telling you the gpu is not working.

    Tons of possibilities like conflicting drivers,i am sure there is a program that makes sure all other drivers are erased.Also it sounds like you did a bit of messing around,so check your main driver applet to see if you made some oddball setting change.

    There is one last problem that may exist that i can think of...corrupted Windows files as you need proper working .dll's ect ect.

    I don't remember the original post but i assume those games actually ran at one time properly on the current setup?

    Never forget 3 mile Island and never trust a government official or company spokesman.

  • RaquisRaquis Member RarePosts: 1,029

    my pc froze after a view hours but I played dark souls 2 hard for a view moths and I knew my graffix card was old.

    got new better one and its fixed.

  • GestankfaustGestankfaust Member UncommonPosts: 1,989
    Originally posted by eddieg50
     Ahhhh shoot, after 5 min of elder scrolls online it crashed with my 4870 card, I then went and played Dragon AI and that crashed at the 5min mark also. The good news is that exonerates my 7870 card. I guess it is the PSU, I saw a corsair tx750 at nuegg for $129, the only thing is the psu is much harder to put in than a video card or memory. I ran the memtest.org on my memory and it said no errors but just for the heck of it I will take them out and reseat it

    My numbers were in fact switched...but still reminded me of your problem....the CPU. If you still think PSU, then fine. But if I see you here after, you'll know why.

     

    PSU's dont wait for some time to shut it down, they do it when the limit is reached. Which is as soon as all components use too much power. It has NOTHING to do with power over time or anything else. If too many components are using too much power...PSU shuts off the PC. No error reports...no blue screens.

     

    still...just my opinion...but the CPU will do this when overheating. You said 5 minutes on one then 5 on another. Typical CPU overheat until you let it cool for a while or replace the heatsink/fans

    "This may hurt a little, but it's something you'll get used to. Relax....."

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by Gestankfaust
    Originally posted by eddieg50
     Ahhhh shoot, after 5 min of elder scrolls online it crashed with my 4870 card, I then went and played Dragon AI and that crashed at the 5min mark also. The good news is that exonerates my 7870 card. I guess it is the PSU, I saw a corsair tx750 at nuegg for $129, the only thing is the psu is much harder to put in than a video card or memory. I ran the memtest.org on my memory and it said no errors but just for the heck of it I will take them out and reseat it

    My numbers were in fact switched...but still reminded me of your problem....the CPU. If you still think PSU, then fine. But if I see you here after, you'll know why.

     

    PSU's dont wait for some time to shut it down, they do it when the limit is reached. Which is as soon as all components use too much power. It has NOTHING to do with power over time or anything else. If too many components are using too much power...PSU shuts off the PC. No error reports...no blue screens.

     

    still...just my opinion...but the CPU will do this when overheating. You said 5 minutes on one then 5 on another. Typical CPU overheat until you let it cool for a while or replace the heatsink/fans

    the only thing is when I ran Speed Fan and Real Temp it said my cpu was only going up to 42c

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    There is one thing I have not mentioned, about 4 weeks ago I turned on my computer and it said my bios was corrupt and would not let me start windows, I reinstalled windows 7 and for a few days everything was fine and then slowly I started to get a hard freeze, the last week it has happened very frequently except on lite graphical games. I do not know if this has anything to do with my crashes
  • Anoar23Anoar23 Member UncommonPosts: 3

    Eddieg50, have you tried swapping the RAM?

    As I've understood, your temps and graphic card are good. Now that you mentioned BIOS problems maybe something happened with the motherboard? That's the worst scenario I guess. Did you have any power outtage recently?

    Not all defective RAM can be identified through memory testing programs in my experience. Just try swapping/replacing them around depending on how many slots you have.

  • laseritlaserit Member LegendaryPosts: 7,591
    Originally posted by eddieg50
    There is one thing I have not mentioned, about 4 weeks ago I turned on my computer and it said my bios was corrupt and would not let me start windows, I reinstalled windows 7 and for a few days everything was fine and then slowly I started to get a hard freeze, the last week it has happened very frequently except on lite graphical games. I do not know if this has anything to do with my crashes

    This is a very important detail

     

    First thing to do now is flash the bios with the latest version

     

    The bios is the foundation for everything

    "Be water my friend" - Bruce Lee

  • lugallugal Member UncommonPosts: 671
    Originally posted by laserit
    Originally posted by eddieg50
    There is one thing I have not mentioned, about 4 weeks ago I turned on my computer and it said my bios was corrupt and would not let me start windows, I reinstalled windows 7 and for a few days everything was fine and then slowly I started to get a hard freeze, the last week it has happened very frequently except on lite graphical games. I do not know if this has anything to do with my crashes

    This is a very important detail

     

    First thing to do now is flash the bios with the latest version

     

    The bios is the foundation for everything

    I would caution the OP to not do this unless it is last resort. Really good chance of turning a good mobo into a brick.

    Roses are red
    Violets are blue
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    Which means his opinion is skewed
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  • laseritlaserit Member LegendaryPosts: 7,591
    Originally posted by lugal
    Originally posted by laserit
    Originally posted by eddieg50
    There is one thing I have not mentioned, about 4 weeks ago I turned on my computer and it said my bios was corrupt and would not let me start windows, I reinstalled windows 7 and for a few days everything was fine and then slowly I started to get a hard freeze, the last week it has happened very frequently except on lite graphical games. I do not know if this has anything to do with my crashes

    This is a very important detail

     

    First thing to do now is flash the bios with the latest version

     

    The bios is the foundation for everything

    I would caution the OP to not do this unless it is last resort. Really good chance of turning a good mobo into a brick.

    It's not a hard thing to do, but you really need to follow the direction right.

     

    What kind of motherboard OP?

     

    Go to the vendors website, download the latest Bios version and they will also have a utility and instruction of the how to.

     

    It is quite a simple process, but it does require that you really pay attention to the vendors instructions

    "Be water my friend" - Bruce Lee

  • SovrathSovrath Member LegendaryPosts: 32,991
    Originally posted by 2kbandit
    Originally posted by Sovrath
    Just remember, there is a difference between "your power supply is more than enough ..." and "There is something wrong with your power supply regardless of whether it, in perfect working condition, is enough ..."

    I guess you never seen my post on page 8. Also  just to make it clear all I said was his current PSU had 54A on the 12v rail. Which is more then enough to power to run the video card.

    If the PSU is in working order or faulty that's another matter.

    Well, I see it "now". image

    @eddie: why don't you just take it in to someone who is a professional? Do you have a microcenter or some such place? Maybe a store where they make computers. They might also fix them.

     

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  • psiicpsiic Member RarePosts: 1,642

    Said it from the beginning will say it again replace the PSU and your problem will go away. 

    They are not that hard to install.

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by Sovrath
    Originally posted by 2kbandit
    Originally posted by Sovrath
    Just remember, there is a difference between "your power supply is more than enough ..." and "There is something wrong with your power supply regardless of whether it, in perfect working condition, is enough ..."

    I guess you never seen my post on page 8. Also  just to make it clear all I said was his current PSU had 54A on the 12v rail. Which is more then enough to power to run the video card.

    If the PSU is in working order or faulty that's another matter.

    Well, I see it "now". image

    @eddie: why don't you just take it in to someone who is a professional? Do you have a microcenter or some such place? Maybe a store where they make computers. They might also fix them.

     

    Yea that is what I am going to do, there is a place down the road that is suppose to know what they are doing, I feel I did all I could just to many variables although I now know my graphics card is good. Thanks everybody for helping out.

  • SovrathSovrath Member LegendaryPosts: 32,991
    Originally posted by eddieg50
    Originally posted by Sovrath
    Originally posted by 2kbandit
    Originally posted by Sovrath
    Just remember, there is a difference between "your power supply is more than enough ..." and "There is something wrong with your power supply regardless of whether it, in perfect working condition, is enough ..."

    I guess you never seen my post on page 8. Also  just to make it clear all I said was his current PSU had 54A on the 12v rail. Which is more then enough to power to run the video card.

    If the PSU is in working order or faulty that's another matter.

    Well, I see it "now". image

    @eddie: why don't you just take it in to someone who is a professional? Do you have a microcenter or some such place? Maybe a store where they make computers. They might also fix them.

     

    Yea that is what I am going to do, there is a place down the road that is suppose to know what they are doing, I feel I did all I could just to many variables although I now know my graphics card is good. Thanks everybody for helping out.

    Now, make sure you come back and at least tell us what the issue was. image

    Like Skyrim? Need more content? Try my Skyrim mod "Godfred's Tomb." 

    Godfred's Tomb Trailer: https://youtu.be/-nsXGddj_4w


    Original Skyrim: https://www.nexusmods.com/skyrim/mods/109547

    Try the "Special Edition." 'Cause it's "Special." https://www.nexusmods.com/skyrimspecialedition/mods/64878/?tab=description

    Serph toze kindly has started a walk-through. https://youtu.be/UIelCK-lldo 
  • laseritlaserit Member LegendaryPosts: 7,591

    Just to reiterate OP

     

    The Bios is the core and if there is something wrong with it.... no cleaning, fixing and replacing of any components will do any good.

     

     

    "Be water my friend" - Bruce Lee

  • eddieg50eddieg50 Member UncommonPosts: 1,809
    Originally posted by laserit

    Just to reiterate OP

     

    The Bios is the core and if there is something wrong with it.... no cleaning, fixing and replacing of any components will do any good.

     

     

      yes I will have them check that

  • psiicpsiic Member RarePosts: 1,642
    Originally posted by eddieg50
    Originally posted by Sovrath
    Originally posted by 2kbandit
    Originally posted by Sovrath
    Just remember, there is a difference between "your power supply is more than enough ..." and "There is something wrong with your power supply regardless of whether it, in perfect working condition, is enough ..."

    I guess you never seen my post on page 8. Also  just to make it clear all I said was his current PSU had 54A on the 12v rail. Which is more then enough to power to run the video card.

    If the PSU is in working order or faulty that's another matter.

    Well, I see it "now". image

    @eddie: why don't you just take it in to someone who is a professional? Do you have a microcenter or some such place? Maybe a store where they make computers. They might also fix them.

     

    Yea that is what I am going to do, there is a place down the road that is suppose to know what they are doing, I feel I did all I could just to many variables although I now know my graphics card is good. Thanks everybody for helping out.

    Ack but if you do that then they get to see all your gay midget russian porn!!!

  • Octagon7711Octagon7711 Member LegendaryPosts: 9,004

    Someone may have mentioned this already as I haven't read every post, but the computer has an event viewer that can list errors at the time of the crash.  There our lots of videos on this, here's one.  Best of luck.


    https://www.youtube.com/watch?v=cBU2Hyhq2E8

     

    Also double check all your connections as power plugs and such work themselves loose over time.

    "We all do the best we can based on life experience, point of view, and our ability to believe in ourselves." - Naropa      "We don't see things as they are, we see them as we are."  SR Covey

  • saurus123saurus123 Member UncommonPosts: 678
    did you swap ram and dust clean the slots like i told you some time ago?
  • Anoar23Anoar23 Member UncommonPosts: 3

    Please tell us what was causing your problem when you've fixed it. 

    Thanks in advance.

  • GdemamiGdemami Member EpicPosts: 12,342

    Since you have treid everything and you have no spare parts for testing, you could check your method.

    First step is to take everything out of the case and place all the components on your desk and strip it for any devices you don't need - keep just PSU, mb+cpu, 1 memory module, VGA, 1 hdd, keyboard and mouse. Make it as simple as possible and make sure all components are well slotted.

    Then do the testing.


    That is how your testing environment should look like:

    http://www.totalgeekdom.com/wp-content/uploads/2012/05/Test-Parts.jpg

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