It's not a bad idea, EVE is a difficult game to understanding in the beginning and it's very easy for new player to lose a ship from making a mistake of one sort or another.
I spent weeks reading everything I could find before first starting, and I learned of many pitfalls and how to avoid ganking and griefing, most everything except....proper ship fitting.
So I scrimped and saved to buy my first battle cruiser, slotted it with whatever modules my meager skills could support and then tackled a tier 3 mission. (Without reading up on it first)
So of course I triggered the spawns all wrong and with my poor fitting I was quickly webbed, scram'd and blown from space.
I was pretty pissed because I had definitely flown a ship I could not afford to lose and I really had no idea about what mistakes I had made to suffer such a fate.
Now, a lesser pilot might have quit at this low point, having lost a month of progress but as I had just paid for a months sub on two accounts as the trial period had ended, I took an alternate approach.
I cheated. Yep, went out and bought two billion ISK, from gold sellers instead of CCP even, (better exchange rate) so that I could now well afford to lose some ships without too much concern.
So my thought to better retain new players is to have the grief counselors first explain what was done wrong, then explain how the PLEX system works, and then offer to sell them a PLEX at a big discount, say 50% off.
This is not a bad idea, seeing how player driven EvE is and how poor of a tutorial it tends to have. To have someone chime in and explain the why and hows is actually fairly nice.
Now sure how well it will work in practice, but i have heard of worse ideas.
They can just have the girl super gamer who traveled eve for 10 straight years without ever dying do a quick tutorial on how to make a MMO combat game into a single player adventure. Maybe we can give her some more accolades for her impossible feat and incredible gaming prowess. I vote her as lord emperor poobah of this grief counsel. GIRL POWER FOREVER!
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Now sure how well it will work in practice, but i have heard of worse ideas.
This have been a good conversation
if not, i know why i quitted this
Aloha Mr Hand !