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New World Players Are Reportedly Mass Reporting Others to Get them Autobanned | MMORPG.com

SystemSystem Member UncommonPosts: 12,599
edited October 2021 in News & Features Discussion
imageNew World Players Are Reportedly Mass Reporting Others to Get them Autobanned | MMORPG.com

New World players are reportedly getting other players banned by exploiting a reporting system that lets mass reports trigger a bot to issue an automatic ban. Word is that they're using this to win wars and as a way to get rid of the competition.

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Comments

  • EponyxDamorEponyxDamor Member RarePosts: 749
    Some of the larger streamers have been banned using this method as well; some even receiving a perma ban because of the three-strike system employed by AGS.

    AGS is trying to cover up using an autoban bot as well, with the community manager (Mugzy) insisting that they don't use an autoban bot. At the same time, there are several moderators who have confirmed that autoban bots are used when replying to player appeals.
    ScotSabbyth
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  • Viper482Viper482 Member LegendaryPosts: 4,101
    Most toxic community I have seen in an MMO lately. Sadly the PvP/Survival elements attract this scum.
    KyleranLark3mJeroKaneRoinTheocritusFrodoFraginsKidRiskSabbyth
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  • laseritlaserit Member LegendaryPosts: 7,591
    Anybody caught abusing a system in such a fashion should be banned permanently from any and all Amazon titles present or future.

    Disgusting behaviour if accurate.
    EponyxDamorhoenens1QuizzicalScotKyleranIselinKrisConwayRavZterzMorbeousdragonlee66and 7 others.

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  • ScotScot Member LegendaryPosts: 24,429
    edited October 2021
    The solution is relatively simple, turn of the automatic banning software, why it is called an autobot I don't know, does it sound cooler perhaps? :)

    You will need to get some staff you trust to handle the banning requests, as long as you trust them I really don't see an issue. Any person seeing forty people simultaneously ban someone is going to realise they are probably abusing the system.
    KrisConwayMcSleazRoin
  • ScorchienScorchien Member LegendaryPosts: 8,914
    But... but .. but .. We dont use an Auto-ban system... more lies
    EponyxDamorMcSleazAlexander.B
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  • olepiolepi Member EpicPosts: 3,055
    This is why we can't have good things, like PvP. It always brings out the cheaters and the toxic players.
    laseritKyleranKrisConwaydragonlee66KidRisk

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  • laseritlaserit Member LegendaryPosts: 7,591
    The picture I get in my head is a bunch of four year old's having a tantrum because they can't emotionally handle losing and there dear old parents mollycoddling them along the way.

    It's a shame that developers have to put so much time and resources into something they can never win. They constantly have to beat back people trying to hack and cheat into their game. 

    The biggest roadblock to the games we dream about is childish cheating.

    Pretty pathetic imho
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  • SovrathSovrath Member LegendaryPosts: 32,938

    Scot said:

    The solution is relatively simple, turn of the automatic banning software, why it is called an autobot I don't know, does it sound cooler perhaps? :)



    You will need to get some staff you trust to handle the banning requests, as long as you trust them I really don't see an issue. Any person seeing forty people simultaneously ban someone is going to realise they are probably abusing the system.



    I would say that if they got 40+ people reporting someone it's more an indication that it just needs to be looked at by human eyes.

    In Lineage 2 we'd have bots in an area where players would pass and I imagine many of them put in a report. Same with Aion when it comes to gold selling.

    Farmers would put up a store but just have their gold selling website as the placard. This was right in the middle of town.

    Scot
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  • ConstantineMerusConstantineMerus Member EpicPosts: 3,338
    People found a way to implement perma-death then. 
    KyleranSovrathTacticalZombehScotLinifRoinKidRisk
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  • QuizzicalQuizzical Member LegendaryPosts: 25,499
    To be fair to Amazon, there really isn't an easy fix for this.  If you disable the autobans and only ban people manually, then there aren't enough moderators, and so people who blatantly need to be banned get to continue causing trouble for hours or days before the moderators get to the reports.

    The ideal solution is to hire more moderators, of course.  But it's not really that simple.  If the game is hosted on AWS, then claiming a hundred more servers and kicking off the scripts to set them up to host the game is quick and easy.  (If they're competent, then it really will be just a single script that runs everything they need to initialize a new server.)  But hiring a bunch of additional moderators and training well enough to make moderation mostly consistent takes time.

    Furthermore, those new mods probably won't be needed for long.  I'm very skeptical that the game will still have its current level of player activity a year from now.  Nearly all games drop off pretty harshly not long after launch, and those that don't usually didn't have many players at launch.  AWS servers can readily be repurposed to host whatever some other customer wants, but humans aren't so easy to shuffle around like that.  A job opening that comes with the caveat that you'll probably be laid off in a week or a month makes it harder to get takers.
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  • IselinIselin Member LegendaryPosts: 18,719
    edited October 2021
    Viper482 said:
    Most toxic community I have seen in an MMO lately. Sadly the PvP/Survival elements attract this scum.
    Our guild, totally accidentally and unknowingly rolled on the NA West server, Ferri, that the LGBTQ+ community decided to make their home (one of the biggest companies on the server calls themselves "Alphabet Army" :)) and I have to say that it's one of the least toxic chats I have experienced in an MMO in decades.

    The PvP is also extremely active (I'll be fighting in my 7th WAR already this evening) so I'm not sure about your correlation with PvP. Toxicity correlates with immaturity and only that.

    I haven't even bothered to to turn global chat off. The community in my server is that good.
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  • KrisConwayKrisConway Member UncommonPosts: 12

    Iselin said:


    Viper482 said:

    Most toxic community I have seen in an MMO lately. Sadly the PvP/Survival elements attract this scum.


    Our guild, totally accidentally and unknowingly rolled on the NA West server, Ferri, that the LGBTQ+ community decided to make their home (one of the biggest companies on the server calls themselves "Alphabet Army" :)) and I have to say that it's one of the least toxic chats I have experienced in an MMO in decades.

    The PvP is also extremely active (I'll be fighting in my 7th WAR already this evening) so I'm not sure about your correlation with PvP. Toxicity correlates with immaturity and only that.

    I haven't even bothered to to turn global chat off. The community in my server is that good.



    Your server is an exception to the rule. I'm really happy for you though!
  • KrisConwayKrisConway Member UncommonPosts: 12
    So this issue is huge. I've seen people call for folks in chat to report others etc. on my server. It's wild. People are reporting people over the pettiest of things. Enough go through and boom, autoban. I think the system should just be turned off. Sure it would allow the troublemakers to lurk longer but at the same time people are getting banned for the dumbest stuff. If someone annoys you in chat just block them. Wow. So hard. I've seen multitudes of toxic people going at it and in the end whoever is more popular or whatever is the one who doesn't end up banned. Lol. Just because there are enough people to report the other guy. It's absolutely silly.
    IselinKyleran
  • IselinIselin Member LegendaryPosts: 18,719
    Quantity of reports on an individual should trigger review by a human automatically - that's good use of automated systems - but it should never, ever, by itself trigger a ban.
    laseritMendelSovrathMcSleazTacticalZombehoriya9ScotKyleranLinifAsm0deusand 1 other.
    "Social media gives legions of idiots the right to speak when they once only spoke at a bar after a glass of wine, without harming the community ... but now they have the same right to speak as a Nobel Prize winner. It's the invasion of the idiots”

    ― Umberto Eco

    “Microtransactions? In a single player role-playing game? Are you nuts?” 
    ― CD PROJEKT RED

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  • SandmanjwSandmanjw Member RarePosts: 531
    It is amazing, and expected, expected, that this new studio will screw up along the way. 

    Amazing, as in, there seem to be few game studios that learn from others mistakes. They all seem determined to follow all those that came before on a few things that should be caught before release.

    Just have to see the response, and time of response before taking them to the woodshed:)
    KidRisk
  • TillerTiller Member LegendaryPosts: 11,485
    Seems Amazon is getting a trial by fire lesson in how to manage MMOs.
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  • MendelMendel Member LegendaryPosts: 5,609
    Tiller said:
    Seems Amazon is getting a trial by fire lesson in how to manage MMOs.

    Weren't AGS employees pretty heavily experienced developers?  They seem to be learning lessons they should have already had on their resumes.



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  • QuizzicalQuizzical Member LegendaryPosts: 25,499
    Amazon has famously made all sorts of automated blunders in managing third-party vendors on amazon.com, to the extent that there's a cottage industry in using their site to scam people.  Did anyone really think that Amazon managing an MMORPG would be different?

    I think it's instructive to think of the bans as being done by AI, not just a "bot".  Because this is the sort of thing that will happen when you rely on bots to automatically ban people or remove content or whatever.  Facebook struggles with about the same thing for the same reasons, too, and making the AI more sophisticated in various ways really doesn't fix the problem.
  • RungarRungar Member RarePosts: 1,132
    edited October 2021
    this has nothing to do with the game and everything to do with people's gradual conditioning to accept communist ideology. This type of behavior is classic for that condition. Aka a complete lack of honor and fair-play.
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  • WellspringWellspring Member EpicPosts: 1,464
    This issue is getting blown WAY out of proportion. A handful (out of millions playing the game) of vocal people got banned and are now whining to anyone who will listen. If you ask 90% of the inmates in prison, they'll tell you they're innocent too.

    What does Amazon have to gain by banning innocent people? Nothing. Kicking lawful players out to of the game certainly doesn't help them earn more money. These bans are legit.
    --------------------------------------------
  • ScorchienScorchien Member LegendaryPosts: 8,914
    Torval said:
    The bans are a huge problem and AGS needs to address what has become another meta exploit. To complicate matters there is a lot of bad behavior as well that is totally ban-worthy. Vulgar names, trolling in chat, harassment, gold selling, etc, are problems. There isn't a very easy answer, but that doesn't excuse their poor handling of the situation.

    AGS has already made a statement, several times, that they do not use auto-banning algorithms or bots. The author states they are using autobots to ban people without any proof using angry forum and reddit posts as their sources. This is not acceptable and only serves to incite the q-conspiracy types here to shit post. We live in an age of disinformation and we need to be extra vigilant to ensure what we're claiming is true is also factually supported.

    You do realize they admitted alot of the banning was due to an Autoban ....After saying that they had no Autoban ..
    Ungood
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