Haven't played in a long, long time updated the game logged in and summarily got booted for suspicious log in.
If I recall right though this often happens after updates that do not properly updates some game files and is fixed by verifying the game files via steam.
EDIT yeah 3 files failed to verify and were redownloaded and everything works fine now.
Brenics ~ Just to point out I do believe Chris Roberts is going down as the man who cheated backers and took down crowdfunding for gaming.
AGS gave me no reason except that I 'cheated' on the 1 week ban. That is all. Does that sound like the best way of handling it whether it is deserved or not? Some of what Steven said really worries me in this article. If those who are innocent, but caught up and banned in the latest dup issue, have to rely on the Appeal system many innocent players will be permanently banned due to the problems with the appeal system I spoke of.
I apologize for my ignorance but in all the time I have played MMO's I have never heard of 'speed hacking'. So if others believe I got resources to fast they would report me for 'speed hacking'? How is that a fair system? In this game how many times have you seen multiple players going for the same resource nodes? I have seen it hundreds and hundreds of times and sometimes I beat them to it and others I did not. I would never even think of someone would be 'speed hacking' because they beat me to it. I would just move on to the next one. By the way there are plenty of ways to move faster for a short period of time using weapons skills like with the rapier or the great axe. Also if you are in light armor you can roll that is the one other players used that would beat me because I always liked heavy armor since I was a tank. That being said would you actually report people for 'speed hacking' if they were actually using skills or rolling to move faster? I would hope not as those are well within the game rules.
Also sorry strawhat0981 I should have introduced myself before getting straight to the point. I am Budd I played NW from launch for 3155 hours and I know this is not a popular opinion with everyone (although I respect and understand their opinion) but I really enjoyed the game even with it's flaws and bugs. I am old enough to be most of the player bases father and I am sure even some players grandfather. Nice to meet you all.
I apologize for my ignorance but in all the time I have played MMO's I have never heard of 'speed hacking'.
...snip....
I find it hard to believe for someone that has played mmo's in all that time you mention you have never heard of speed hacking.....LOL
I mean even if you only played NW for a short while you should/would be aware of certain exploits as it talked about quite a bit both in game and in the forums and you say you have 3k+hours in NW and want us to swallow you have no clue what speed hacking is...again LOL
Smells like BS to me.
btw does amazon appeals customer service still go through the amazon website and handled by amazon CS from the website you know the one where you can buy stuff?
Brenics ~ Just to point out I do believe Chris Roberts is going down as the man who cheated backers and took down crowdfunding for gaming.
Fair enough if 'speed hacking' is such a prevalent issue why is it not one of the reporting reasons with NW? There is botting behavior but there is no 'speed hacking.' As for someone who admits not knowing what it means is that a clue that they may not be someone who hacks?
...snip... As for someone who admits not knowing what it means is that a clue that they may not be someone who hacks?
No it more like someone that is guilty trying to appear clueless it's sadly a common con hackers like to use.
I mean if you play video games online, even if you are super clueless about PC's, hacking etc etc there is practically no way you have never heard the term speed hacking just from in game chats.
Anyways best of luck on your appeal.
Brenics ~ Just to point out I do believe Chris Roberts is going down as the man who cheated backers and took down crowdfunding for gaming.
AGS gave me no reason except that I 'cheated' on the 1 week ban. That is all. Does that sound like the best way of handling it whether it is deserved or not? Some of what Steven said really worries me in this article. If those who are innocent, but caught up and banned in the latest dup issue, have to rely on the Appeal system many innocent players will be permanently banned due to the problems with the appeal system I spoke of.
I apologize for my ignorance but in all the time I have played MMO's I have never heard of 'speed hacking'. So if others believe I got resources to fast they would report me for 'speed hacking'? How is that a fair system? In this game how many times have you seen multiple players going for the same resource nodes? I have seen it hundreds and hundreds of times and sometimes I beat them to it and others I did not. I would never even think of someone would be 'speed hacking' because they beat me to it. I would just move on to the next one. By the way there are plenty of ways to move faster for a short period of time using weapons skills like with the rapier or the great axe. Also if you are in light armor you can roll that is the one other players used that would beat me because I always liked heavy armor since I was a tank. That being said would you actually report people for 'speed hacking' if they were actually using skills or rolling to move faster? I would hope not as those are well within the game rules.
Also sorry strawhat0981 I should have introduced myself before getting straight to the point. I am Budd I played NW from launch for 3155 hours and I know this is not a popular opinion with everyone (although I respect and understand their opinion) but I really enjoyed the game even with it's flaws and bugs. I am old enough to be most of the player bases father and I am sure even some players grandfather. Nice to meet you all.
3155 hours played, just curious, did you ever spend any money in the cash store?
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
Please read my post again. I am not trying to win an appeal here I am trying to give feedback to a process that the article refers to. I was told about this article and I felt the experience I had could add to the discussion. I feel horribly for those innocent players caught up in this dup issue and the only recourse is NW's appeal system.
Something I have also learned is there are many cynical posters because there are many players who have been banned coming on and lying about being innocent. It is unfortunate for those of us that have not done anything against the TOS but have been banned. With all due respect you can believe me or not but there is only one person in this conversation that knows if I am innocent or not and it is me.
As for speed hacking (I still have never heard of it until now) what makes no sense to me is why go against the TOS when you can speed up for short period of time well within the rules of the game?
3155 hours played, just curious, did you ever spend any money in the cash store?
No, I do not remember spending any cash in the store. May I ask why you ask? I did get some free credits along the way and bought some skins with them but I have never been much into what my character looks like. I am more about the stats of the armor/weapon.
Edited: I am sorry I did buy one transfer token to another server for $14.99.
3155 hours played, just curious, did you ever spend any money in the cash store?
No, I do not remember spending any cash in the store. May I ask why you ask? I did get some free credits along the way and bought some skins with them but I have never been much into what my character looks like. I am more about the stats of the armor/weapon.
Edited: I am sorry I did buy one transfer token to another server for $14.99.
We are just used to players who have obviously done something a bit shady coming on here and complaining, it's just made us a bit skeptical mate.
3155 hours played, just curious, did you ever spend any money in the cash store?
No, I do not remember spending any cash in the store. May I ask why you ask? I did get some free credits along the way and bought some skins with them but I have never been much into what my character looks like. I am more about the stats of the armor/weapon.
Edited: I am sorry I did buy one transfer token to another server for $14.99.
Not that I have any proof, but I've always thought game developers have greater incentive to reinstate gamers who spend a lot of money with them.
On the converse, those who don't are really just dead weight, and by letting bans stand, fair or not, means you either will buy the game again, or go away for good, both win wins in their books.
Thing is, with AGS it should be different because they risk losing you as an Amazon customer completely, which is a far greater risk so one would think they'd care more.
So your situation still seems off somehow but if totally innocent as you say I hope you keep pressing on in your fight and I would consider contacting their regular support for sales and threaten them from that avenue, assuming you buy from Amazon of course.
In my case it's quite substantial and they might fear losing my other business.
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
3155 hours played, just curious, did you ever spend any money in the cash store?
No, I do not remember spending any cash in the store. May I ask why you ask? I did get some free credits along the way and bought some skins with them but I have never been much into what my character looks like. I am more about the stats of the armor/weapon.
Edited: I am sorry I did buy one transfer token to another server for $14.99.
Not that I have any proof, but I've always thought game developers have greater incentive to reinstate gamers who spend a lot of money with them.
On the converse, those who don't are really just dead weight, and by letting bans stand, fair or not, means you either will buy the game again, or go away for good, both win wins in their books.
Thing is, with AGS it should be different because they risk losing you as an Amazon customer completely, which is a far greater risk so one would think they'd care more.
So your situation still seems off somehow but if totally innocent as you say I hope you keep pressing on in your fight and I would consider contacting their regular support for sales and threaten them from that avenue, assuming you buy from Amazon of course.
In my case it's quite substantial and they might fear losing my other business.
Is Prime acting as an umbrella for everything you do with them then? Otherwise, how do they know what gaming you is spending outside of gaming?
Not that I have any proof, but I've always thought game developers have greater incentive to reinstate gamers who spend a lot of money with them.
On the converse, those who don't are really just dead weight, and by letting bans stand, fair or not, means you either will buy the game again, or go away for good, both win wins in their books.
Thing is, with AGS it should be different because they risk losing you as an Amazon customer completely, which is a far greater risk so one would think they'd care more.
So your situation still seems off somehow but if totally innocent as you say I hope you keep pressing on in your fight and I would consider contacting their regular support for sales and threaten them from that avenue, assuming you buy from Amazon of course.
In my case it's quite substantial and they might fear losing my other business.
That may not be a bad idea as I do have Amazon Prime and my wife, 4 children and I buy from Amazon all the time. I figured you were going in that direction but it still surprises me a gaming company would be so short sited. Happy customers do not spread the satisfaction of a game nearly as much as unhappy ones do.
To everyone, whether you believe me or not it is irrelevant at this point. Please look at the experience of someone that is accused of 'cheating' and banned. Would you want to go through that process as poorly designed as it is? That is what all those players that have been banned for duping are going through right now.
I will say that the ability to report other players has been abused in the past to get people at least temporary bans. Happened all the time on my original server. Player A would piss off Player B and Player B would have his whole company report Player A and like clockwork the autoban code would kick in and the guy would be out in a matter of minutes. I don't know if that still works, but it definitely used to.
That being said this time around I'm more inclined to believe AGS because they have identified and fixed the issue. They know what trail the exploit leaves in the transaction logs, and they are simply running a query looking for those "fingerprints", and making ban decisions based off that data. Data doesn't lie. It can't. It just is. Queries can be incorrect. Data can be misinterpreted, but it doesn't lie. If someone got banned it's because there's something fishy in their transaction logs. While it's possible there's some valid use case that produces the same signature in the logs as the exploit, I'm inclined to believe that unlikely and if true, rare. I also believe if someone can prove out the use case where they were incorrectly banned that AGS will amend their query and reevaluate the ban list. If they don't it's because they're highly confident in their findings.
There are people out there who make it a sport to exploit, cheat and ruin games. I remember that guy named Scorchien who bragged about being part of such a community. And of course when framed, they will do anything to claim being innocent and keep their cheater account.
Respect, walk, what did you say? Respect, walk Are you talkin' to me? Are you talkin' to me? - PANTERA at HELLFEST 2023
But no one should ever have to guess what they did wrong.
That right there I think is a good point. Just saying you "cheated" is too vague. Especially for a temporary ban, if it was for using some particular exploit, they should tell you so that you realize that it's regarded as a bannable exploit and don't do it again.
Really, though, if you object to games that are careless about banning innocent players and think New World is one of them, then leave a nasty Steam review and quit. If you just keep playing (or worse, buy another account to continue playing), then you're telling them that you don't mind their ban policies.
But no one should ever have to guess what they did wrong.
That right there I think is a good point. Just saying you "cheated" is too vague. Especially for a temporary ban, if it was for using some particular exploit, they should tell you so that you realize that it's regarded as a bannable exploit and don't do it again.
Really, though, if you object to games that are careless about banning innocent players and think New World is one of them, then leave a nasty Steam review and quit. If you just keep playing (or worse, buy another account to continue playing), then you're telling them that you don't mind their ban policies.
I agree, but I think you should give AGS some time to see if the appeal process is working.
But no one should ever have to guess what they did wrong.
That right there I think is a good point. Just saying you "cheated" is too vague. Especially for a temporary ban, if it was for using some particular exploit, they should tell you so that you realize that it's regarded as a bannable exploit and don't do it again.
Really, though, if you object to games that are careless about banning innocent players and think New World is one of them, then leave a nasty Steam review and quit. If you just keep playing (or worse, buy another account to continue playing), then you're telling them that you don't mind their ban policies.
I agree, but I think you should give AGS some time to see if the appeal process is working.
If a lot of innocent people get banned, and then a week later they get unbanned, then I'd say that the process didn't work.
I would point out with the server transfer token mentioned.
One of the dupe bugs is/was a desync issue with how the game handles character persistence after using a transfer token. It previously took a few days for AGS to manually fix those desync issues per character. During that time, trade and other activity doesn't get logged and characters would reset to a fixed state on logging out. Any trade of gold or items would not be persistent for that character, and as a result would cause duping.
This is not to ascribe intent, just a potential cause for the ban given the item purchased/used and possible consequence.
But no one should ever have to guess what they did wrong.
That right there I think is a good point. Just saying you "cheated" is too vague. Especially for a temporary ban, if it was for using some particular exploit, they should tell you so that you realize that it's regarded as a bannable exploit and don't do it again.
Really, though, if you object to games that are careless about banning innocent players and think New World is one of them, then leave a nasty Steam review and quit. If you just keep playing (or worse, buy another account to continue playing), then you're telling them that you don't mind their ban policies.
I agree, but I think you should give AGS some time to see if the appeal process is working.
If a lot of innocent people get banned, and then a week later they get unbanned, then I'd say that the process didn't work.
Again I agree, but maybe only a few will get unbanned, we can't predict how it will pan out. I believe in voting with my feet myself, and a negative review is also perfectly reasonable, but you have to give them plenty of time to address the appeal process.
The problem is that games have auto-report features these days. Often its a simple menu where one picks a canned response and then if enough people do it, someone gets warned or banned. It happened recently to a friend. He was in a 5 man in WOW classic, it went about how PUGS go and he got frustrated and left. One players guild mass reported him for something and he got warned (he fought with Blizzard over that and won). Games should not allow for mass reporting unless you can see their character or their name in chat.
Well, I as a developer would do a very simple thing to counter that example you just gave. Only the people who have been in direct contact doing some content, like a dungeon, are able to report someone.
This said, nobody knows what you friend said... not even you. Maybe it was very bad insults or similar stuff, and then I won't waste a tear for him, he got what he deserved.
Respect, walk, what did you say? Respect, walk Are you talkin' to me? Are you talkin' to me? - PANTERA at HELLFEST 2023
not sure the reason i was banned, but i got my account banned at this time and i am SO ANGRY as i didnt exploit anything. Seems like the detection code was written by the same person as who wrote the patch.... do they even have a functional test team?
The amazon customer service is even worse. i get an automated response within ten mins when i fill in the appeal form saying the decision is final. They really treat their player base like feces.
i was advised to request all data from amazon.com and then sift through it to see if i can find a reason on why. One thing i do know is that i will not give up until i get an apology.
Anyone thinking of coming back to the game, just dont bother.
not sure the reason i was banned, but i got my account banned at this time and i am SO ANGRY as i didnt exploit anything. Seems like the detection code was written by the same person as who wrote the patch.... do they even have a functional test team?
The amazon customer service is even worse. i get an automated response within ten mins when i fill in the appeal form saying the decision is final. They really treat their player base like feces.
i was advised to request all data from amazon.com and then sift through it to see if i can find a reason on why. One thing i do know is that i will not give up until i get an apology.
Anyone thinking of coming back to the game, just dont bother.
Welcome to the forums!
This is does not sound good, are they are not even looking at appeals? I checked the appeals page; you would hope to at least have an explanation of what you did that got you banned. This is suggestive of the idea that all the original decisions are automated and not being checked by a person at any stage, but at the appeal stage surely they must be?
Comments
Brenics ~ Just to point out I do believe Chris Roberts is going down as the man who cheated backers and took down crowdfunding for gaming.
I apologize for my ignorance but in all the time I have played MMO's I have never heard of 'speed hacking'. So if others believe I got resources to fast they would report me for 'speed hacking'? How is that a fair system? In this game how many times have you seen multiple players going for the same resource nodes? I have seen it hundreds and hundreds of times and sometimes I beat them to it and others I did not. I would never even think of someone would be 'speed hacking' because they beat me to it. I would just move on to the next one. By the way there are plenty of ways to move faster for a short period of time using weapons skills like with the rapier or the great axe. Also if you are in light armor you can roll that is the one other players used that would beat me because I always liked heavy armor since I was a tank. That being said would you actually report people for 'speed hacking' if they were actually using skills or rolling to move faster? I would hope not as those are well within the game rules.
Also sorry strawhat0981 I should have introduced myself before getting straight to the point. I am Budd I played NW from launch for 3155 hours and I know this is not a popular opinion with everyone (although I respect and understand their opinion) but I really enjoyed the game even with it's flaws and bugs. I am old enough to be most of the player bases father and I am sure even some players grandfather. Nice to meet you all.
Brenics ~ Just to point out I do believe Chris Roberts is going down as the man who cheated backers and took down crowdfunding for gaming.
Brenics ~ Just to point out I do believe Chris Roberts is going down as the man who cheated backers and took down crowdfunding for gaming.
"True friends stab you in the front." | Oscar Wilde
"I need to finish" - Christian Wolff: The Accountant
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
Something I have also learned is there are many cynical posters because there are many players who have been banned coming on and lying about being innocent. It is unfortunate for those of us that have not done anything against the TOS but have been banned. With all due respect you can believe me or not but there is only one person in this conversation that knows if I am innocent or not and it is me.
As for speed hacking (I still have never heard of it until now) what makes no sense to me is why go against the TOS when you can speed up for short period of time well within the rules of the game?
Edited: I am sorry I did buy one transfer token to another server for $14.99.
On the converse, those who don't are really just dead weight, and by letting bans stand, fair or not, means you either will buy the game again, or go away for good, both win wins in their books.
Thing is, with AGS it should be different because they risk losing you as an Amazon customer completely, which is a far greater risk so one would think they'd care more.
So your situation still seems off somehow but if totally innocent as you say I hope you keep pressing on in your fight and I would consider contacting their regular support for sales and threaten them from that avenue, assuming you buy from Amazon of course.
In my case it's quite substantial and they might fear losing my other business.
"True friends stab you in the front." | Oscar Wilde
"I need to finish" - Christian Wolff: The Accountant
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
To everyone, whether you believe me or not it is irrelevant at this point. Please look at the experience of someone that is accused of 'cheating' and banned. Would you want to go through that process as poorly designed as it is? That is what all those players that have been banned for duping are going through right now.
That being said this time around I'm more inclined to believe AGS because they have identified and fixed the issue. They know what trail the exploit leaves in the transaction logs, and they are simply running a query looking for those "fingerprints", and making ban decisions based off that data. Data doesn't lie. It can't. It just is. Queries can be incorrect. Data can be misinterpreted, but it doesn't lie. If someone got banned it's because there's something fishy in their transaction logs. While it's possible there's some valid use case that produces the same signature in the logs as the exploit, I'm inclined to believe that unlikely and if true, rare. I also believe if someone can prove out the use case where they were incorrectly banned that AGS will amend their query and reevaluate the ban list. If they don't it's because they're highly confident in their findings.
Respect, walk
Are you talkin' to me? Are you talkin' to me?
- PANTERA at HELLFEST 2023
Really, though, if you object to games that are careless about banning innocent players and think New World is one of them, then leave a nasty Steam review and quit. If you just keep playing (or worse, buy another account to continue playing), then you're telling them that you don't mind their ban policies.
One of the dupe bugs is/was a desync issue with how the game handles character persistence after using a transfer token. It previously took a few days for AGS to manually fix those desync issues per character. During that time, trade and other activity doesn't get logged and characters would reset to a fixed state on logging out. Any trade of gold or items would not be persistent for that character, and as a result would cause duping.
This is not to ascribe intent, just a potential cause for the ban given the item purchased/used and possible consequence.
Well, I as a developer would do a very simple thing to counter that example you just gave. Only the people who have been in direct contact doing some content, like a dungeon, are able to report someone.
This said, nobody knows what you friend said... not even you. Maybe it was very bad insults or similar stuff, and then I won't waste a tear for him, he got what he deserved.
Respect, walk
Are you talkin' to me? Are you talkin' to me?
- PANTERA at HELLFEST 2023
The amazon customer service is even worse. i get an automated response within ten mins when i fill in the appeal form saying the decision is final. They really treat their player base like feces.
i was advised to request all data from amazon.com and then sift through it to see if i can find a reason on why. One thing i do know is that i will not give up until i get an apology.
Anyone thinking of coming back to the game, just dont bother.
This is does not sound good, are they are not even looking at appeals? I checked the appeals page; you would hope to at least have an explanation of what you did that got you banned. This is suggestive of the idea that all the original decisions are automated and not being checked by a person at any stage, but at the appeal stage surely they must be?