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Goa for european server is a joke ?

Hello,

sorry for the english i use a translator program 

Having to play on the US  and FR server Merlin mid and YS mid, I can say that for 6 years that Goa occupies of mmorpg it has been has to say DAoC, they spent 6 years of poor in technical support to very poor.

It is has to say to wait 7 days has 2 week to have the answer has a blocking of a Char in texture while passing share their system of antiquated technical support, while on the US one in 1h there was an answer!

No the on-line GM to quickly help the players in day, just an adviser who Na no right, on US there was 1 of them to connect per hour wrought at the American hour.

Not only one adviser to connect for the small problems of players, over US even the night there was 1 of them!

GM on FR when it to connect itself it to spend their time has anything to make or have to be trotted in wisp on the worlds and have to discuss without helping.

The system of payment was completely to exceed as soon as there were saturations of request,and need 1 week for resolve it or 1 month when Goa no is your credit card and was not mine because i use it on other mmorpg. There were without stop of moral harassing anti-semite and other, cheaters has the shovel, nothing was not really made to block its they were to exceed share the extent of the plays. If its continuous like its, its will be a large loss for mythic much of player which is started from DAoC Europe are left to disgust because of the technical support very no one answer.

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Comments

  • VolkmarVolkmar Member UncommonPosts: 2,501

    Sadly, GOA has seemingly be confirmed as the European distributor for WAR.

    :(

    At least i hope this time around they will organize themselves to have all languages of the patch released at the same day. It was pretty annoying to always be a good week or 2 behind schedule in respect to the american servers :(

    "If you give a man a fish, you feed him for a day, if you teach him how to fish, you feed him for a lifetime"



  • PeaCeePeaCee Member Posts: 67
    GOA, is?

  • Some of the euro players in my guild are already seeing if any of the US people can help them get a hold of a US version ;p  I've never expeirenced GOA myself of course, but I've NEVER heard anything good about them, and plenty of bad stuff.  Good luck to the euros that end up there.

  • LumsterLumster Member Posts: 230

    @Etaanaru

    If you got a credit card (or your friend/parents) then you could buy it from https://gamersloot.net/catalog/

    That's where i got my wow US copy from ^^


    It sucks that european players always have to wait longer for games ::::11::

  • bobtheblobbobtheblob Member Posts: 135
    It has been confirmed that the EU and US versions will recieve the patches and expansions at the same time
  • flaviorflavior Member Posts: 12

    GOA is a french company owned by France Telecom, the historical french phone opérator. They own a provider called Wanadoo who #1 in france and in some other euro country and Orange, one of the european cell operator leader.

    The cheater and GM issue is not only a problem with GOA... Mythic had it's bad time too mainly with cheaters.

    They did a lot better after WoW was released and i hope they will continue on this way with WAR.

    I don't think Northern euro players will have a probleme with the ping like they used to on daoc. Goa is not as  bad as some ppl said for the game experience itself.

    The main problem with that news is that communities will be splitted again... and THAT really piss me!!!

    i really hope mythic will understand that point and let ppl choose on what server they want to play. A french, UK, german, italian, or US.

  • VolkmarVolkmar Member UncommonPosts: 2,501

    just to add fuel to the topic, GOA didn't have a proper in-game ticket tool. you had a problem? you needed to go to their web site and open a ticket there.

    In addition their GMs didn't provided service 24/7 like is normal for 99% other MMorpg but only in normal work hours in week days and nothing at all in week ends (this is particularly scary as those are the peak hours of playing mmorpgs).

    Seemingly they know they did wrong and will change. Or will they? Hopefully they will.

    "If you give a man a fish, you feed him for a day, if you teach him how to fish, you feed him for a lifetime"



  • ApraxisApraxis Member UncommonPosts: 1,518


    Originally posted by Volkmar

    Sadly, GOA has seemingly be confirmed as the European distributor for WAR.
    :(
    At least i hope this time around they will organize themselves to have all languages of the patch released at the same day. It was pretty annoying to always be a good week or 2 behind schedule in respect to the american servers :(


    Is it really confirmed? Can you share a quote or link, please?

    GOA is a curse.. 2 weeks behind? I think it was more of 2-6 month behind.. it was terrible to know almost
    everything about the changes, about where and how you get the best items, or what was the best template
    or whatever..

    I hope this isnt true, i hope this is just a bad joke.
  • ApraxisApraxis Member UncommonPosts: 1,518


    Originally posted by Volkmar

    Sadly, GOA has seemingly be confirmed as the European distributor for WAR.
    :(
    At least i hope this time around they will organize themselves to have all languages of the patch released at the same day. It was pretty annoying to always be a good week or 2 behind schedule in respect to the american servers :(


    Is it really confirmed? Can you share a quote or link, please?

    GOA is a curse.. 2 weeks behind? I think it was more of 2-6 month behind.. it was terrible to know almost
    everything about the changes, about where and how you get the best items, or what was the best template
    or whatever..

    I hope this isnt true, i hope this is just a bad joke.
  • rATIxrATIx Member Posts: 67
    http://www.warhammeronline.com/english/news/currentNews/06062006.php

    http://www.war-europe.com/
    Q. Will Europe and the US receive patches at the same time?
    A.
    Not only will the game be released in the US and Europe simultaneously
    but patches and expansions will also reach both groups of players at
    the same time.


    I only care about patches coming at the same time, I never get any problems that require GM so I don't care how crappy their customer support is and DAoC servers work just fine for me.


  • ApraxisApraxis Member UncommonPosts: 1,518


    Originally posted by rATIx
    http://www.warhammeronline.com/english/news/currentNews/06062006.php

    http://www.war-europe.com/
    Q. Will Europe and the US receive patches at the same time?
    A.
    Not only will the game be released in the US and Europe simultaneously
    but patches and expansions will also reach both groups of players at
    the same time.


    I only care about patches coming at the same time, I never get any problems that require GM so I don't care how crappy their customer support is and DAoC servers work just fine for me.




    Well.. thanks for the link.

    And i agree with you, hopefully they can deliver it.
  • KremlikKremlik Member UncommonPosts: 716
    i'm hoping that Gamesworkshop have a bigger hand in this than what it seems, if they do the EU side wont fall flat on it's face they'll make sure of it

    Bring on the WARRRRGGHH!

  • ScottElwoodScottElwood Member Posts: 202



    Head over to Warherald.com - good F.A.Q there.





    Quote from Warherald.com


    The
    details of our deal with GOA are not final. The short version, no doubt
    observed by astute readers, is that GOA and Mythic are doing things a
    little differently than we did with DAOC. Here's what we do know, and
    what we sent out with the press release this morning:



    Q. What languages are being targeted for initial release?

    A. Initially the game will support English, French, German, Italian and Spanish.

     

    Q. Will European players have access to the beta?

    A.
    There will be several stages of beta and it has yet to be decided at
    what stage we will localize the beta. Otherwise yes, Mythic and GOA
    will ensure that players from Europe and the US have access to the beta
    before the game launches

     

    Q. Will the Beta be in English only?

    A. No, the later stages of the Beta will be in English, French, German, Italian and Spanish.

    (Sanya here: "Later stages" most likely means "after the new year," just FYI.)

     

    Q. Will Europe and the US receive patches at the same time?

    A.
    Not only will the game be released in the US and Europe simultaneously
    but patches and expansions will also reach both groups of players at
    the same time.

     

    Q. How will the European support of the game compare to the US?

    A.
    GOA and Mythic have a contractual obligation to collaborate and share
    all tools and techniques that both companies have developed over the
    years to ensure the same high quality of support to all US and European
    players.

     

    Q. Who will handle distribution in Europe?

    A.
    A distribution partner has yet to be selected. Mythic and GOA are
    working to select the best possible partner in order to ensure that the
    game will be readily available in every country across the EU.

     

    Q. Where will European servers reside?

    A.
    GOA has very successfully located the European servers for DAoC in one
    central data center near Paris. We expect this to also deliver
    excellent performance for WAR to players across Europe.






    ---------------------------------------------------
    | www.40ksource.net - 40k MMO fansite

  • PhoenixsPhoenixs Member Posts: 2,646
    Anyone knows what GOA promised before the release of DAOC?

  • saunasauna Member UncommonPosts: 62


    Originally posted by Phoenixs
    Anyone knows what GOA promised before the release of DAOC?



    They promised to do everything in their power to have the patches on par with the US servers. This failed miserably of course as Mythic sent their patches to GOA and then released them on their servers while GOA worked in their own pace to translate everything into french and german. UK servers could've been patched at the same time as the US but had to wait until the translating into french and german was done.

    I don't know if they ever caught up, I quit when the horrible PvE expansion Trials of Atlantis came out.

    GOA has ALOT to prove and make up for if they're going to succeed hosting WAR in EU. I just hope they realise it and make the effort instead of doing a DAoC all over again.

    Rant: I wonder when it ever will be time for France and Germany to have mandatory english lessons from an early age? France needs to let go of the remnant of French being the world language and Germany needs to stop thinking theirs is. Like stubborn kids refusing to see how things really are ;T.
  • NullapaxNullapax Member Posts: 401
    I played DAoC for three years via GOA and never had any problems with them.
    It never took me more than 24 hours to get an answer/soulution from them and the servers were easily as good as those of any other games I have played.
    That said, I know that a lot of people consider GOA to be the Spawn of Satan and I will say that they do seem to have an anti British attitude.
    Perhaps they are are rascist .... or perhaps I'm paranoid

    Anyway, GOA running WAR will not bother me one little bit.


  • PhoenixsPhoenixs Member Posts: 2,646


    Originally posted by sauna
    Rant: I wonder when it ever will be time for France and Germany to have mandatory english lessons from an early age? France needs to let go of the remnant of French being the world language and Germany needs to stop thinking theirs is. Like stubborn kids refusing to see how things really are ;T.


    They have mandatory english lessons from early age And I don't think they are believing that their language is a world language. Atleast I don't (I'm german). The french are abit "cocky" culture thing. The choice to translate the patches was made by GOA/Mythic and it wasn't/isn't a demand by the people. I myself always prefer movies/games/tv in it's original language.


    Originally posted by Nullapax

    That said, I know that a lot of people consider GOA to be the Spawn of Satan and I will say that they do seem to have an anti British attitude.
    Perhaps they are are rascist .... or perhaps I'm paranoid




    Anti british attitude? GOA is french as far as I know.

  • saunasauna Member UncommonPosts: 62


    Originally posted by Phoenixs

    They have mandatory english lessons from early age And I don't think they are believing that their language is a world language. Atleast I don't (I'm german). The french are abit "cocky" culture thing. The choice to translate the patches was made by GOA/Mythic and it wasn't/isn't a demand by the people. I myself always prefer movies/games/tv in it's original language.


    Yeah, but from what I've learned from travelling around Europe _alot_ of people in .fr/.de just don't care about learning english. The attitude from the respective governments also seems to be rather arrogant since they dub everything :/. I've asked people quite often and the attitude has always been that of "Well, our language is better, why don't you learn it?". Given that it's been in bars more often than not :).
    Learning languages from movies/tv/computer games is excellent but if everything gets dubbed most of the time it kind of sends the wrong signal.
    Text-games on the Commodore 64 like Robin Hood etc. rocked for learning, had to use a dictionary all the time ;).


    Oh well, it seems that if they're gonna be releasing patches at the same time and also have them translated the patches would be done a long time before they actually gets released, right? Since the coders are from the US :T.
  • PeaCeePeaCee Member Posts: 67


    Originally posted by sauna

    Originally posted by Phoenixs

    They have mandatory english lessons from early age And I don't think they are believing that their language is a world language. Atleast I don't (I'm german). The french are abit "cocky" culture thing. The choice to translate the patches was made by GOA/Mythic and it wasn't/isn't a demand by the people. I myself always prefer movies/games/tv in it's original language.

    Yeah, but from what I've learned from travelling around Europe _alot_ of people in .fr/.de just don't care about learning english. The attitude from the respective governments also seems to be rather arrogant since they dub everything :/. I've asked people quite often and the attitude has always been that of "Well, our language is better, why don't you learn it?". Given that it's been in bars more often than not :).
    Learning languages from movies/tv/computer games is excellent but if everything gets dubbed most of the time it kind of sends the wrong signal.
    Text-games on the Commodore 64 like Robin Hood etc. rocked for learning, had to use a dictionary all the time ;).


    Oh well, it seems that if they're gonna be releasing patches at the same time and also have them translated the patches would be done a long time before they actually gets released, right? Since the coders are from the US :T.


    Socialism degrades societies, vide french protesting against MINOR changes in employment law.
     I want to surrender to america and make them govern me :/
  • VolkmarVolkmar Member UncommonPosts: 2,501


    Originally posted by sauna

    Originally posted by Phoenixs

    They have mandatory english lessons from early age And I don't think they are believing that their language is a world language. Atleast I don't (I'm german). The french are abit "cocky" culture thing. The choice to translate the patches was made by GOA/Mythic and it wasn't/isn't a demand by the people. I myself always prefer movies/games/tv in it's original language.

    Yeah, but from what I've learned from travelling around Europe _alot_ of people in .fr/.de just don't care about learning english. The attitude from the respective governments also seems to be rather arrogant since they dub everything :/. I've asked people quite often and the attitude has always been that of "Well, our language is better, why don't you learn it?". Given that it's been in bars more often than not :).
    Learning languages from movies/tv/computer games is excellent but if everything gets dubbed most of the time it kind of sends the wrong signal.
    Text-games on the Commodore 64 like Robin Hood etc. rocked for learning, had to use a dictionary all the time ;).


    Oh well, it seems that if they're gonna be releasing patches at the same time and also have them translated the patches would be done a long time before they actually gets released, right? Since the coders are from the US :T.


    what exactly the government has to do with dubbing movies??

    It is a private industry and if the movies are dubbed it is because there is a market for it to happen, therefore it happens in the big countries, France, Germany, Italy and Spain and not in the smaller countries like Netherlands, Belgium, the Nordic countries and so on.

    And... it is not a coincidence that the latter HAVE a much better % of english speaking people.. but really what the govermnent could do? make Dubbing illegal and ruin a thriving industry that has gone on for tens of years?

    Incentivate English learning is about as much as they can do and that is what they do...

    I used to think Frenchmen were a bit snobby with their language, when i travelled trough France i would routinely find people understanding the English i was speaking and answering in french... that was kinda pointless. Recently i started thinking, after more experiences with nordic countries where i now resides, that is probably shyness. It is natural to feel uncomfortable speaking a language that is not your mothertongue. Even finns, that have a very high % of english speakers, have it cause they fear they would be ridiculized for their accent.

    At the end, let's just hope GOA do a good work and.. the language problem will be solved little by little as english get more and more deep in other cultures.. but it is gonna take sometime :)

    "If you give a man a fish, you feed him for a day, if you teach him how to fish, you feed him for a lifetime"



  • saunasauna Member UncommonPosts: 62
    Originally posted by Volkmar
    what exactly the government has to do with dubbing movies??

    As far as I know the state more often than not funds and regulates movies in its country. At least that's the case in Sweden where you have SF who decide what movies should be dubbed and not. Only kid-movies are dubbed as far as I know which is a good thing for the general public and has contributed to people learning english (and other languages) easier.
    Same as some countries have insane censorships and decide what people should see/hear and not some countries have extensive rules and regulations for changing the original name of the movie/show, if it should be dubbed (but if movies usually are dubbed, all of them are on main stream cinemas), etc. Much of the reason for this is of course because they think the medium will be appreciated better by the general public one can think. It's like they think many of their citizens can't or won't read their own language nor understand english while in fact dubbing is a lose/lose-situation as it's many times more expensive as well as prevents exposition of another language to the people.
    Dubbing is a great alternative if illiteracy makes it a necessity but in the "dubbing countries" of Europe the standard of education is high enough to abolish dubbing altogether.

    To get back on track here; it's just weird for me to see anything else but how this translating business will affect and hurt the game and delay it and its patches severely. Unless of course they have translators sitting in the devs laps translating everything at the SAME time as the work is being done ;).

    In any case, I just hope they don't fumble again like with DAoC, WAR could be an immensely successful game and it would be a shame for something like GOA or translating thingymabob to foil its path to glory.

    Edit: Info regarding how the government of Spain decides dubbing: http://accurapid.com/journal/29movies.htm

    http://en.wikipedia.org/wiki/Dubbing_(filmmaking)#Criticism_and_defense_of_dubbing


    Edit2: Damn bold thingy.
  • LumsterLumster Member Posts: 230

    @sauna

    Wtf is wrong with you? Stop the stereotyping bs ::::12::
    I don't even know one german that says german is better than english and I actually live in germany. You make it sound like that no german/french can speak proper english.

    A lot of people here in eastern germany just don't have the basics, but that's not because they are lazy, dumb or arrogant. It's mainly because of our history (and no I am not talking about Hitler).
    And after a certain age it's getting really hard to learn a language, especially if you already have problems learning a new one. I mean why would a 45 year old construction worker want to study english? Just to be able to watch a movie in his OWN country with it's OWN native language? It's not the peoples fault that our goverment screwed up in the past 30 years (western and eastern germany).

    However, I do agree that teaching english in schools is important. But as long as there are people that cannot speak english there will be translations and i fully support that.


    "Rant: I wonder when it ever will be time for France and Germany to have mandatory english lessons from an early age? France needs to let go of the remnant of French being the world language and Germany needs to stop thinking theirs is. Like stubborn kids refusing to see how things really are"

    A country cannot think, you.......that's just stereotyping.......and I highly doubt that all 82 million people in germany think that german is a world language and english is useless ::::12::

    Maybe you should stop thinking that english is everything and the only language worth to learn/speak. And you kinda forgot to learn something about tolerance and common sense while studying english.

  • flaviorflavior Member Posts: 12

    I'm in a German guild, i'm french, we play on US servers, and we have ppl from all over the world with us. A huge part of German and French ppl speak english, + an other language at least.

    Of course for Old ppl it's more difficult. But how many english or US speak french and german?

    We like our native language, what wrong with that?

    You just complain because translating the quests etc take your patch to be released 2 weeks after the US one? So why don't you simply ask for World Servers? If the server IS localized, the game WILL be translate. That's simple, and language preference in Germany, France, Italy, Spain, Japan ... won't change anything. Patching the client for translation can take 2 weeks then... who cares, if the server is a World Server you have your game.

  • sjonasjona Member Posts: 194

    i think its something with the time it takes to get to europe, am i right?

    if its world servers(American players play with british peeps), and it takes 2 weeks before the game comes to Europe, because of translation, then the American people will have a headstart of 2 weeks, and that can be quite much if the Americans play alittle too much.. :P

    thats how i understood the situation, and why people are pissed because some people need a version of their own country..

  • saunasauna Member UncommonPosts: 62
    Lumster: I'm not stereotyping anything. I'm basing my thoughts on
    personal experiences and facts. I'm NOT saying germans or french can't
    speak english, so chill out. All I was doing was discussing the
    drawbacks to dubbing and why I don't think translation always is a good thing.
    I've NEVER said anyone in germany or france is "dumb, lazy or arrogant"
    but if you want to troll instead of discussing like a civil person
    that's up to you. The things I said are the ones that I personally experienced from travelling around in Germany, France and many other european countries and talking to people. I took 3 years of german myself so always try to brush up on things :).
    Everything I've said can be summed up to: "dubbing and translating everything for its people prevents people from learning another language easier and faster" which is a fact and "the translation of WAR based on the experience from DAoC will delay and affect the english players in a negative way" which also most likely is a fact. Why these specific countries have FORCED dubbing and massive translation I don't know, all I was doing was discussing the issue.
    People should ALWAYS have the OPTION to have a translation, but forcing it constantly is the wrong approach.

    Flavior/Sjona: I don't know where you got your "2 weeks" from. From my experience translation of DAoC caused the patches to NEVER catch up in the ~3 years I played it. It's fine if they want to translate, but why don't release the english version as soon as it's done and up on the US? The reason was probably to not piss off the german and french players of course - and might be understandable - but I still don't agree with it, ok? :).

    "Arguing on the internet..." etc. :).




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