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SWG Q&A and Test Center

XcathdraXcathdra Member CommonPosts: 1,027

Helios explains the difference.. Apparently Test Center is not really a Test Center... Cant imagine why stuff doesnt work properly..



Helios_SOE wrote:


The QA departments at SOE and Lucas Arts have been testing this event for weeks.  This weekend is more intended to give you guys a try at it before it rolls out on live servers; it's not what we rely on for testing.


Sad... simply sad..

Xcathdra

Having access to a billion $ IP - Billions of dollars..
Having access to a massive fan base of said IP - Even more Billons...
Singly handedly alienating them due to stupidity - Priceless.

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Comments

  • SpathotanSpathotan Member Posts: 3,928


    Originally posted by Xcathdra

    Helios explains the difference.. Apparently Test Center is not really a Test Center... Cant imagine why stuff doesnt work properly..


    Helios_SOE wrote:


    The QA departments at SOE and Lucas Arts have been testing this event for weeks.  This weekend is more intended to give you guys a try at it before it rolls out on live servers; it's not what we rely on for testing.

    Sad... simply sad..


    Xcathdra


    Wow so I guess theyve been lying to everybody for 3 years on this too?

    "There's no star system Slave I can't reach, and there's no planet I can't find. There's nowhere in the Galaxy for you to run. Might as well give up now."
    — Boba Fett

  • iceman00iceman00 Member Posts: 1,363


    Originally posted by Xcathdra

    Helios explains the difference.. Apparently Test Center is not really a Test Center... Cant imagine why stuff doesnt work properly..


    Helios_SOE wrote:


    The QA departments at SOE and Lucas Arts have been testing this event for weeks.  This weekend is more intended to give you guys a try at it before it rolls out on live servers; it's not what we rely on for testing.

    Sad... simply sad..

    Xcathdra


    So then the a propos question:

    What on earth does SOE use for testing if not test server?  Is it the live server?  (and Smedley has said that they rolled the CU and the NGE on live servers because they needed more people to test it.)

  • RekrulRekrul Member Posts: 2,961
    So, SAT type of question.

    Players to Senators
    is same as
    Live server to ________

    Hint: Both are there, adequately named, but serve no purpose.



  • scapegoateescapegoatee Member Posts: 28
    So it's really the Try It Before It Goes Live Server, now I understand why no matter how many times you /bug something on the Test Center it still makes it to Live :P

    _____
    When Sony and Lucas set out to create the NGE, we said, “How can we do this and make it similar to WoW?” We wanted it to be all about Iconic characters like Luke, combat and locking our players into a class. So we created a system that would restrict players and make all professions the same and there would be minimal gameplay around making that change. We definitely borrowed a lot of ideas from WoW that worked and figured out how to make them fit for SWG – Julio Torres (2005)

  • ColaCola Member Posts: 402

    Helios is a moron

    Hope that sheds some light on the subject.

  • jrscottjrscott Member Posts: 1,252

    Heck, if I were a SOE Executive (thank God I am not), I would have fired this mythical Q&A staff about 20 times now.  There has been no "Q" and the "A" apparently stands for .... (Pick one)

    Absent
    Aberration
    Abominable
    Anemic
    Apathetic
    Asses (and other variations)

    There really have been very few releases / chapters that have seen the light of day that even appear to have been looked at.  Besides, even IF their QA did their jobs right, do you think SOE would ever delay something that compiled? 

    They have delayed a few releases here and there to be fair.  They must have been screw-ups of legendary proportions.

    I realize I said I quit. I never said it was forever :)

  • anaicanaic Member Posts: 409


    Originally posted by Xcathdra

    Helios explains the difference.. Apparently Test Center is not really a Test Center... Cant imagine why stuff doesnt work properly..


    Helios_SOE wrote:


    The QA departments at SOE and Lucas Arts have been testing this event for weeks.  This weekend is more intended to give you guys a try at it before it rolls out on live servers; it's not what we rely on for testing.

    Sad... simply sad..

    Xcathdra


    I'd like to hear almagill's take on Helios' quote, he's a TC regular.
  • XcathdraXcathdra Member CommonPosts: 1,027

    Kinda makes you wonder, if they have been doing this all along, if this is the reason we ended up with the NGE... They took everyone complaining about bugs as a request to change the game. Im sure they thought that if Q & A tested it then its the players who are having problems with the game.

    Xcathdra

    Having access to a billion $ IP - Billions of dollars..
    Having access to a massive fan base of said IP - Even more Billons...
    Singly handedly alienating them due to stupidity - Priceless.

  • hargravehargrave Member Posts: 329

    right on the money man.

    image

    We're sitting in our offices thinking of ways to upset our paying customers. I think were on track to meet that goal.

    John Smedley

  • kymekyme Member Posts: 411


    Originally posted by Xcathdra

    Helios explains the difference.. Apparently Test Center is not really a Test Center... Cant imagine why stuff doesnt work properly..


    Helios_SOE wrote:


    The QA departments at SOE and Lucas Arts have been testing this event for weeks.  This weekend is more intended to give you guys a try at it before it rolls out on live servers; it's not what we rely on for testing.

    Sad... simply sad..

    Xcathdra


     This contemptible replusive freak's comments explain why $WG is what it is today. I don't think they could have made such trash without his help. I am sure he contributes a lot to meetings. 
  • RekrulRekrul Member Posts: 2,961


    Originally posted by kyme



     This contemptible replusive freak's comments explain why $WG is what it is today. I don't think they could have made such trash without his help. I am sure he contributes a lot to meetings. 


    To some extent I think I feel for the guy though. He was put into that position, he can't go against what the game became, so he tries to fix what he can.

    But in the big picture, he's just the deck attendant on the Titanic. Where's the captain, the big designer of the NGE, the person who created it, whatshisname? Oh yea, published NGE, then bailed to another project within days. Or that other person who bailed to LA right after NGE? All people who are truly responsible for it are gone.

    Helios, for better or worse, while being despised by most of playerbase, just found himself in this position for one reason or another. He can't change anything, the deal was done, people responsible for it have bailed, he's just cleeanup crew ("Oh, don't like blood on the wall, we'll paint it red, don't like brains on the floor, we'll comb it and make carpet out of it").
  • XcathdraXcathdra Member CommonPosts: 1,027

    One would think that Ethics / Standards would have to be involved somewhere in Helios decision to take on as Lead Designer... I me come on, its not like he didnt know what he was getting into... I for one would of passed, no matter what title it is, or how great it is. Sometimes you jsut have to fold your hand and leave the table.

    Xcathdra

    Having access to a billion $ IP - Billions of dollars..
    Having access to a massive fan base of said IP - Even more Billons...
    Singly handedly alienating them due to stupidity - Priceless.

  • RekrulRekrul Member Posts: 2,961


    Originally posted by Xcathdra

    One would think that Ethics / Standards would have to be involved somewhere in Helios decision to take on as Lead Designer... I me come on, its not like he didnt know what he was getting into... I for one would of passed, no matter what title it is, or how great it is. Sometimes you jsut have to fold your hand and leave the table.

    Xcathdra


    True, of course. But ethics are easy to ignore to some people, many professionals in business have replaced them with quarterly reports. It's the MBA religion, that defines everything expressed in money. Not even for the sake of greed per se, it just uses money as only measure. Similar to the way, skill system was replaced with levels. Why bother with builds, when you can express everything with a single digit.

    Interesting thing about this doctrine is, that it doesn't come from evil intentions. It's just a modern day rationalization of complexities of life, into an easily measured index. In many ways, it's much easier to live this way, than it is to be concerned with complexities of ethics, morals, relationships, honesty, loyalty, and all other inter-human aspects.

    It actually says a lot about the world we live in. Why not just boil everything down to one number, the profit.
  • XcathdraXcathdra Member CommonPosts: 1,027

    True.. I jsut wish people over there who code this game would take a stand though and tell managment what needs to be done to fix the game... I know it will never happen.. I jsut wish it would..

    Xcathdra

    Having access to a billion $ IP - Billions of dollars..
    Having access to a massive fan base of said IP - Even more Billons...
    Singly handedly alienating them due to stupidity - Priceless.

  • Firebird1Firebird1 Member Posts: 222
    Acutally this is standard operating procedure, the test center should
    be used for stress tests and load tests.  All bug hunting, testing of
    new content, all the testing that you don't know about is done on a
    seperate cluster that is not connected to the main clusters.  Face it,
    TC is just a stress device.  Thats good because there is always lag to
    fix and other problems that occur when a lot of people log in to play.  

  • XcathdraXcathdra Member CommonPosts: 1,027


    Originally posted by Firebird1
    Acutally this is standard operating procedure, the test center should be used for stress tests and load tests.  All bug hunting, testing of new content, all the testing that you don't know about is done on a seperate cluster that is not connected to the main clusters.  Face it, TC is just a stress device.  Thats good because there is always lag to fix and other problems that occur when a lot of people log in to play.  


    The problem is though they dont bother to fix the bugs that arise from the Test Center...

    Xcathdra

    Having access to a billion $ IP - Billions of dollars..
    Having access to a massive fan base of said IP - Even more Billons...
    Singly handedly alienating them due to stupidity - Priceless.

  • Firebird1Firebird1 Member Posts: 222
    I bet that you'd be suprised at how many bugs they fix on Test Center.  Granted there are always more, and I can't tell you why those aren't fixed, but with out this added level of testing it would be a lot worse.

  • SpathotanSpathotan Member Posts: 3,928


    Originally posted by Firebird1
    I bet that you'd be suprised at how many bugs they fix on Test Center.  Granted there are always more, and I can't tell you why those aren't fixed, but with out this added level of testing it would be a lot worse.



    Yep, youre right. The Test servers allow them to get through alpha, then push it live once its beta worthy.

    "There's no star system Slave I can't reach, and there's no planet I can't find. There's nowhere in the Galaxy for you to run. Might as well give up now."
    — Boba Fett

  • abbabaabbaba Member Posts: 1,143


    Originally posted by Xcathdra

    One would think that Ethics / Standards would have to be involved somewhere in Helios decision to take on as Lead Designer... I me come on, its not like he didnt know what he was getting into... I for one would of passed, no matter what title it is, or how great it is. Sometimes you jsut have to fold your hand and leave the table.

    Xcathdra



    Well, it's all relative. Maybe he thought he could do some good as a SWG dev.

    Or maybe he didn't care, and thought, "its just a video game", and another step up the career ladder for him.

  • ebenholtebenholt Member Posts: 312
    Well I've allways thought about TC as a "test the patch server" to make sure they don't need to rollback the patching if it fails. Have they ever fixed any bugs reported on TC before going to live servers? Not that I know of.

    "There are two kinds of spurs, my friend. Those that come in by the door; those that come in by the window"

  • ShaydeShayde Member Posts: 4,529
    I figured this out long ago after betaing every expansion.

    But to actually see someone type that... is just plain suprising. I mean I KNEW it, but to have them admit it.

    /stunned


    Shayde - SWG (dead)
    Proud member of the Cabal.
    image

    imageimage
    It sounds great, so great in fact, I pitty those who canceled :( - Some deluded SWG fanboi who pities me.
    I don't like it when you say things. - A Vanguard fan who does too.
    09f911029d74e35bd84156c5635688c0

  • pirrgpirrg Member Posts: 1,443
    they do all the work for you and still you complain? meh..

    _____________________
    I am the flipside of the coin on which the troll and the fanboy are but one side.

  • KazaraKazara Member UncommonPosts: 1,086


    Originally posted by pirrg
    they do all the work for you and still you complain? meh..


    /roll eyes

    Some insight for you  -  If they have internal testers "doing the work for us", they should all be fired for not doing their job!!! Blatant bugs are constantly being introduced live. I was led to believe the players that participated in the Test Center(s) were actually assisting in Q&A, but now it has been confirmed that the Test Center is actually a glorified "Preview Server".

    image

  • ObraikObraik Member, Newbie CommonPosts: 7,261
    I dunno about you, but I'd be slightly worried if they relied mostly on TC for testing purposes.

    image

    image

  • pirrgpirrg Member Posts: 1,443


    Originally posted by Kazara

    Originally posted by pirrg
    they do all the work for you and still you complain? meh..


    /roll eyes

    Some insight for you  -  If they have internal testers "doing the work for us", they should all be fired for not doing their job!!! Blatant bugs are constantly being introduced live. I was led to believe the players that participated in the Test Center(s) were actually assisting in Q&A, but now it has been confirmed that the Test Center is actually a glorified "Preview Server".


    only for the restuss event, yes.

    _____________________
    I am the flipside of the coin on which the troll and the fanboy are but one side.

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