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Ellemire

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Ellemire
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  • Originally posted by Minsc Originally posted by Ellemire I have lost access to my account again, I do not know how this is happening but I emailed Turbine requesting I provide security information to reset my password. I received a reply whic…
  • Originally posted by Vagrant_Zero My account got hacked a few months ago. Turbine tossed me an email letting me know my account was hacked (I'd stopped playing the game at that point), suspended it, but after I called in and confirmed my identity th…
  • Originally posted by Vagrant_Zero My account got hacked a few months ago. Turbine tossed me an email letting me know my account was hacked (I'd stopped playing the game at that point), suspended it, but after I called in and confirmed my identity th…
  • Originally posted by SnarlingWolf When someone comes to these forums and makes a post like this, they are rarely rarely rarely ever innocent. I have read tons of post like this on every type of game, where either their account did something wrong an…
  • I have lost access to my account again, I do not know how this is happening but I emailed Turbine requesting I provide security information to reset my password. I received a reply which totally ignored my request and the email was about my account …
  • Still no reply. Its kinda stupid the way they only have one way to contact them and don't have emails for support supervisors etc.
  • Originally posted by dreamscaper Originally posted by Ellemire Thanks for the advice everyone. Does anyone know if they have a contact number to phone because they have started to ignore my message. I know they have a account support number…
  • I have contacted Turbine everyday and I have not received a reply. They have actually stated in a message that they are pretty much going to ignore me: "Turbine Customer Service will no longer communicate about this issue with you." where the exact …
  • It's not really about the money and having to pay for it again, although I have invested alot of money over the years in subscription, buying expansions etc, it's more about the time I have invested in the characters on the account, it took me month…
  • Thanks for the advice everyone. Does anyone know if they have a contact number to phone because they have started to ignore my message. I know they have a account support number but that does not open until noon and because I live in the UK and th…